Re: Creating Asset People Relationships Using AI

2014-11-20 Thread Ortega, Jesus A
You should be careful of using the last login user. While this may work for 
most CIs, there could be ones that are shared machines and the Last Login would 
not be accurate.  There is an field in SCCM called TopConsoleuser0 that can be 
used instead from an SCCM table called  v_GS_SYSTEM_CONSOLE_USAGE_MAXGROUP. 
That is the person that uses the asset more than 60% of the time in a 90 day 
period. You could use AI to put this together because you will need to have the 
a few fields from the People form, like login and entry ID, and the Instance ID 
and Asset ID from the BMC_BaseElement in order to fill out the AST:Asset People 
form.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kevin Shaffer
Sent: Wednesday, November 19, 2014 4:40 PM
To: arslist@ARSLIST.ORG
Subject: Creating Asset People Relationships Using AI

**

ARS 8.1

We are populating the CMDB using Spoon jobs to integrate SCCM and Remedy.  I am 
trying to create a people relationship to the CI using the Last Logged On value 
from SCCM.  The previous developer actually passes the Login Name from SCCM to 
the Owner Name field on the Computer System class.  I am trying to decide if it 
is just best to create Filters to take that value and create a record in the 
AST:Asset People form or if there is a better approach with Spoon or should I 
create a Staging form to create the relationship or are companies managing this 
data with periodic updates using the DMT (Data Management Tool).

I am not looking at suggestions with 3rd party products.  I am expecting that 
this is a common requirement at other customer sites and was wondering how they 
have accomplished this requirement.  Any lessons learned would be appreciated.

Thanks
Kevin
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Re: Creating Asset People Relationships Using AI

2014-11-20 Thread anurag singh
Hi,
We have implemented this for various customer using filter and push data to
AST:AssetPeople.
works fine. I find it easier to validate login IDs (personal preference
maybe) and get other field info using filter.


Regards,
Anurag

On Thu, Nov 20, 2014 at 4:50 PM, Hristo Ninov  wrote:

> Hello,
>
> I think it is best to create your business logic within AI
> job/transformation. You will need some ARInput, CMDBLookup steps to find
> the needed information (instance id, recon id, remedy login name) and pass
> all this to AST:LoadAssetPeople form.
> After that you can use ootb DMT phases of validate and promote and asset
> people relationships will be correctly created.
> I would recommend this since it is not customization and it provides
> better error handling of the data and other issues.
>
> Best Regards,
> Hristo Ninov
>
>
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Re: Creating Asset People Relationships Using AI

2014-11-20 Thread Hristo Ninov
Hello,

I think it is best to create your business logic within AI job/transformation. 
You will need some ARInput, CMDBLookup steps to find the needed information 
(instance id, recon id, remedy login name) and pass all this to 
AST:LoadAssetPeople form.
After that you can use ootb DMT phases of validate and promote and asset people 
relationships will be correctly created.
I would recommend this since it is not customization and it provides better 
error handling of the data and other issues.

Best Regards,
Hristo Ninov

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