Re: Developer Studio Issue
Try creating a new workspace? On Tue, Jun 4, 2013 at 10:00 AM, Brittain, Mark mbritt...@navisite.comwrote: ** Hi All, ** ** This is about as strange as it gets. Today I logged onto my dev server with Studio, selected All Objects Forms. The Forms tab appeared but the pane is blank. Tried this with Active Links, Filters and got the same. Even tried opening an application and got the same. ** ** I looked at About Studio Installation Details Configuration View Error Log and see and ton of !MESSAGE Could not install bundle plugins/com.bmc.arsys.studio……… ** ** Has anyone seen this? If so what would be the corrective action? ** ** ARS 7.6.04 SP3 ITSM 7.6.04 SP3 Studio 7.6.04 SP3 ** ** Thanks Mark ** ** *Mark Brittain* Remedy Developer ITILv3 Foundation *NaviSite – **A Time Warner Cable Company*** mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 [image: email-Logo-031813] ** ** -- This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Developer Studio Issue
Look at your environment variables. I had this issues when I had both 32 bit and 64 bit java installed. In your environment variables, you need to modify the PATH variable to ensure the 32 bit java JRE path is listed before the 64 bit JRE path. Tim -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Tuesday, June 04, 2013 10:00 AM To: arslist@ARSLIST.ORG Subject: Developer Studio Issue ** Hi All, This is about as strange as it gets. Today I logged onto my dev server with Studio, selected All Objects Forms. The Forms tab appeared but the pane is blank. Tried this with Active Links, Filters and got the same. Even tried opening an application and got the same. I looked at About Studio Installation Details Configuration View Error Log and see and ton of !MESSAGE Could not install bundle plugins/com.bmc.arsys.studio. Has anyone seen this? If so what would be the corrective action? ARS 7.6.04 SP3 ITSM 7.6.04 SP3 Studio 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com mailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 email-Logo-031813 This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Developer Studio Issue
When I see 'could not install' messages I tend to assume the tool is broken in ways that aren't worth trying to figure out unless you are someone responsible for the install packages for BMC. I would just remove the app and install it again, though I would use SP4 instead. Focus on why things won't install right. -al -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Tuesday, June 04, 2013 9:00 AM To: arslist@ARSLIST.ORG Subject: Developer Studio Issue ** Hi All, This is about as strange as it gets. Today I logged onto my dev server with Studio, selected All Objects Forms. The Forms tab appeared but the pane is blank. Tried this with Active Links, Filters and got the same. Even tried opening an application and got the same. I looked at About Studio Installation Details Configuration View Error Log and see and ton of !MESSAGE Could not install bundle plugins/com.bmc.arsys.studio... Has anyone seen this? If so what would be the corrective action? ARS 7.6.04 SP3 ITSM 7.6.04 SP3 Studio 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com mailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 email-Logo-031813 This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years smime.p7s Description: S/MIME cryptographic signature
Re: Developer Studio Issue
Hi, please check the Java version, which you are using, Beside side, check JAVA_HOME system variable and the PATH variable. Cheers Tristan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Developer Studio issue
Mark, Ensure to update your Path statement and check any property files in your dev studio directory for references to the old location. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, February 27, 2013 10:48 AM To: arslist@ARSLIST.ORG Subject: Developer Studio issue ** Hi All, I hope there is an easy fix for this one. Today I updated java and not Studio does not load. The error I get is no JVM found after searching the following locations: C:\Program Files\Java\jres6\bin\javaw.exe. When I went looking for the file I found in C:\Program Files\Java\jres7\bin\javaw.exe So do I have to de-install/reinstall studio or something else to get up and running again. Developer 7.6.04 SP3 AR Server 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com mailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Developer Studio issue
Funny, I had the same issue last week. I had to uninstall Java 6 to meet security requirement but even after modifying the config file for Dev Studio it was still looking for that jre6 directory. I ended up uninstalling Java 7 and re-installing it to the jr6 directory as a quick fix so that I wasn't stranded without my tools. I don't know what the root cause of the issue is and I quickly gave up searching my registry for jre6 as it was in a large number of entries. I had even tried reinstalling Dev Studio after removing Java 6 but it's still looking for that jre6 path for some reason. I may n I have co-workers who had initially installed Java to a jre directory (no version number) so that version upgrades wouldn't cause such an issue. I think maybe to get a long-term solution I will need to install Java 7 to C:\Program Files\Java\jre\ then uninstall Dev Studio, reboot, then install Dev Studio again to see if that helps. -Rick ___ Rick Westbrock QMX Support Services From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, February 27, 2013 9:48 AM To: arslist@ARSLIST.ORG Subject: Developer Studio issue ** Hi All, I hope there is an easy fix for this one. Today I updated java and not Studio does not load. The error I get is no JVM found after searching the following locations: C:\Program Files\Java\jres6\bin\javaw.exe. When I went looking for the file I found in C:\Program Files\Java\jres7\bin\javaw.exe So do I have to de-install/reinstall studio or something else to get up and running again. Developer 7.6.04 SP3 AR Server 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 _ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Developer Studio issue
Have a look for a file called devstudio.ini in the same directory as the devstudio.exe - the path to javaw.exe is in this file and probably needs to be changed - eg mine has; -vm c:\Program Files (x86)\Java\jre7\bin\javaw.exe -vmargs -Xms64m -Xmx512m Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: 27 February 2013 17:55 To: arslist@ARSLIST.ORG Subject: Re: Developer Studio issue ** Funny, I had the same issue last week. I had to uninstall Java 6 to meet security requirement but even after modifying the config file for Dev Studio it was still looking for that jre6 directory. I ended up uninstalling Java 7 and re-installing it to the jr6 directory as a quick fix so that I wasn't stranded without my tools. I don't know what the root cause of the issue is and I quickly gave up searching my registry for jre6 as it was in a large number of entries. I had even tried reinstalling Dev Studio after removing Java 6 but it's still looking for that jre6 path for some reason. I may n I have co-workers who had initially installed Java to a jre directory (no version number) so that version upgrades wouldn't cause such an issue. I think maybe to get a long-term solution I will need to install Java 7 to C:\Program Files\Java\jre\ then uninstall Dev Studio, reboot, then install Dev Studio again to see if that helps. -Rick ___ Rick Westbrock QMX Support Services From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, February 27, 2013 9:48 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Developer Studio issue ** Hi All, I hope there is an easy fix for this one. Today I updated java and not Studio does not load. The error I get is no JVM found after searching the following locations: C:\Program Files\Java\jres6\bin\javaw.exe. When I went looking for the file I found in C:\Program Files\Java\jres7\bin\javaw.exe So do I have to de-install/reinstall studio or something else to get up and running again. Developer 7.6.04 SP3 AR Server 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Developer Studio issue
We have been using symbolic links and pointing installers to those instead of the actual Java install directories. Similar to what you said about installing to ../jre instead of ../jre7 or ../jre6. We let the installer installed in the path it wants (except for changing to D:) and then created a ../jre and/or ../jdk symbolic link. If we update Java from 6 to 7 we just need to update the symlink. Windows example: mklink /J D:\Program Files\Java\jre D:\Program Files\Java\jre7 It creates a junction (like a shortcut that apps can use) called D:\Program Files\Java\jre that points to the jre7 directory. Here is output of Dir from one of our systems: Directory of d:\Program Files\Java 02/21/2013 10:45 PMDIR . 02/21/2013 10:45 PMDIR .. 02/21/2013 10:45 PMJUNCTION *jdk *[D:\Program Files\Java\jdk1.7.0_13] 02/21/2013 10:46 PMDIR jdk1.7.0_13 02/21/2013 10:45 PMJUNCTION *jre *[D:\Program Files\Java\jre7] 02/21/2013 10:43 PMDIR jre7 In Mark's case a quick the following should provide a quick fix (assuming MS Vista/server 2008 or greater): mklink /J D:\Program Files\Java\jre6 D:\Program Files\Java\jre7 Jason On Wed, Feb 27, 2013 at 9:54 AM, Rick Westbrock rwestbr...@qmxs.com wrote: ** Funny, I had the same issue last week. I had to uninstall Java 6 to meet security requirement but even after modifying the config file for Dev Studio it was still looking for that jre6 directory. I ended up uninstalling Java 7 and re-installing it to the jr6 directory as a quick fix so that I wasn’t stranded without my tools. I don’t know what the root cause of the issue is and I quickly gave up searching my registry for “jre6” as it was in a large number of entries. I had even tried reinstalling Dev Studio after removing Java 6 but it’s still looking for that jre6 path for some reason. I may n ** ** I have co-workers who had initially installed Java to a jre directory (no version number) so that version upgrades wouldn’t cause such an issue. I think maybe to get a long-term solution I will need to install Java 7 to C:\Program Files\Java\jre\ then uninstall Dev Studio, reboot, then install Dev Studio again to see if that helps. ** ** -Rick ___ Rick Westbrock QMX Support Services ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Brittain, Mark *Sent:* Wednesday, February 27, 2013 9:48 AM *To:* arslist@ARSLIST.ORG *Subject:* Developer Studio issue ** ** ** Hi All, ** ** I hope there is an easy fix for this one. Today I updated java and not Studio does not load. The error I get is no JVM found after searching the following locations: C:\Program Files\Java\jres6\bin\javaw.exe. When I went looking for the file I found in C:\Program Files\Java\jres7\bin\javaw.exe ** ** So do I have to de-install/reinstall studio or something else to get up and running again. ** ** Developer 7.6.04 SP3 AR Server 7.6.04 SP3 ** ** Thanks Mark ** ** *Mark Brittain* Remedy Developer ITILv3 Foundation *NaviSite – **A Time Warner Cable Company* mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 ** ** ** ** -- This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Developer Studio issue
Great tip Jason, I've used hard and soft links in Linux before but hadn't done so in Windows before today. I was able to create both the junction you suggested as well as one joining jre6 to jre7 so that any existing programs that insist on looking for jre6 can work and I can still let Java install to its default directory. Now when version 8 rolls around I just need to update those two junctions and I should be good to go. I also remembered that the Data Import tool stopped working with the same error for not being able to find the jre6 path on my machine. I had updated my path variable as well as the ini file for Data Import as well so who knows where the pointer to jre6 is buried for these programs. -Rick ___ Rick Westbrock QMX Support Services From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Wednesday, February 27, 2013 10:11 AM To: arslist@ARSLIST.ORG Subject: Re: Developer Studio issue ** We have been using symbolic links and pointing installers to those instead of the actual Java install directories. Similar to what you said about installing to ../jre instead of ../jre7 or ../jre6. We let the installer installed in the path it wants (except for changing to D:) and then created a ../jre and/or ../jdk symbolic link. If we update Java from 6 to 7 we just need to update the symlink. Windows example: mklink /J D:\Program Files\Java\jre D:\Program Files\Java\jre7 It creates a junction (like a shortcut that apps can use) called D:\Program Files\Java\jre that points to the jre7 directory. Here is output of Dir from one of our systems: Directory of d:\Program Files\Java 02/21/2013 10:45 PMDIR . 02/21/2013 10:45 PMDIR .. 02/21/2013 10:45 PMJUNCTION jdk [D:\Program Files\Java\jdk1.7.0_13] 02/21/2013 10:46 PMDIR jdk1.7.0_13 02/21/2013 10:45 PMJUNCTION jre [D:\Program Files\Java\jre7] 02/21/2013 10:43 PMDIR jre7 In Mark's case a quick the following should provide a quick fix (assuming MS Vista/server 2008 or greater): mklink /J D:\Program Files\Java\jre6 D:\Program Files\Java\jre7 Jason On Wed, Feb 27, 2013 at 9:54 AM, Rick Westbrock rwestbr...@qmxs.com wrote: ** Funny, I had the same issue last week. I had to uninstall Java 6 to meet security requirement but even after modifying the config file for Dev Studio it was still looking for that jre6 directory. I ended up uninstalling Java 7 and re-installing it to the jr6 directory as a quick fix so that I wasn't stranded without my tools. I don't know what the root cause of the issue is and I quickly gave up searching my registry for jre6 as it was in a large number of entries. I had even tried reinstalling Dev Studio after removing Java 6 but it's still looking for that jre6 path for some reason. I may n I have co-workers who had initially installed Java to a jre directory (no version number) so that version upgrades wouldn't cause such an issue. I think maybe to get a long-term solution I will need to install Java 7 to C:\Program Files\Java\jre\ then uninstall Dev Studio, reboot, then install Dev Studio again to see if that helps. -Rick ___ Rick Westbrock QMX Support Services From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, February 27, 2013 9:48 AM To: arslist@ARSLIST.ORG Subject: Developer Studio issue ** Hi All, I hope there is an easy fix for this one. Today I updated java and not Studio does not load. The error I get is no JVM found after searching the following locations: C:\Program Files\Java\jres6\bin\javaw.exe. When I went looking for the file I found in C:\Program Files\Java\jres7\bin\javaw.exe So do I have to de-install/reinstall studio or something else to get up and running again. Developer 7.6.04 SP3 AR Server 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 tel:315-453-2912%20x5335 Mobile: 315-882.5360 _ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers
Re: Developer Studio issue
You got to give your JVM more startup and max memory too. You need to bump up those values to at least double of those default installed values. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Walters, Mark Sent: Wednesday, February 27, 2013 1:03 PM To: arslist@ARSLIST.ORG Subject: Re: Developer Studio issue Have a look for a file called devstudio.ini in the same directory as the devstudio.exe - the path to javaw.exe is in this file and probably needs to be changed - eg mine has; -vm c:\Program Files (x86)\Java\jre7\bin\javaw.exe -vmargs -Xms64m -Xmx512m Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: 27 February 2013 17:55 To: arslist@ARSLIST.ORG Subject: Re: Developer Studio issue ** Funny, I had the same issue last week. I had to uninstall Java 6 to meet security requirement but even after modifying the config file for Dev Studio it was still looking for that jre6 directory. I ended up uninstalling Java 7 and re-installing it to the jr6 directory as a quick fix so that I wasn't stranded without my tools. I don't know what the root cause of the issue is and I quickly gave up searching my registry for jre6 as it was in a large number of entries. I had even tried reinstalling Dev Studio after removing Java 6 but it's still looking for that jre6 path for some reason. I may n I have co-workers who had initially installed Java to a jre directory (no version number) so that version upgrades wouldn't cause such an issue. I think maybe to get a long-term solution I will need to install Java 7 to C:\Program Files\Java\jre\ then uninstall Dev Studio, reboot, then install Dev Studio again to see if that helps. -Rick ___ Rick Westbrock QMX Support Services From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, February 27, 2013 9:48 AM To: arslist@ARSLIST.ORG Subject: Developer Studio issue ** Hi All, I hope there is an easy fix for this one. Today I updated java and not Studio does not load. The error I get is no JVM found after searching the following locations: C:\Program Files\Java\jres6\bin\javaw.exe. When I went looking for the file I found in C:\Program Files\Java\jres7\bin\javaw.exe So do I have to de-install/reinstall studio or something else to get up and running again. Developer 7.6.04 SP3 AR Server 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 _ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Developer Studio issue - auto grouping of qualification criteria
Hi,
Well and good, except that this would require extra storage space in the
database repository. There is no space to store such a thing in either the
API or the Database, and it should not be implemented as a patch.
Drop your idea to BMC as an Enhancement Request.
Best Regards - Misi, RRR AB, http://www.rrr.se
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* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
* RRR|Translator - Manage and automate your language translations.
Find these products, and many free tools and utilities, at http://rrr.se.
I'll agree with that and take it a step further. I want it to only show
the brackets that I put there and not take them out or add new ones. They
could do that by simply storing the qualification text as well as its
internal representation.
Lyle
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ Longwing
Sent: Thursday, October 29, 2009 3:32 PM
To: arslist@ARSLIST.ORG
Subject: Re: Developer Studio issue - auto grouping of qualification
criteria
I can certainly see that argument :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky
Sent: Thursday, October 29, 2009 3:25 PM
To: arslist@ARSLIST.ORG
Subject: Re: Developer Studio issue - auto grouping of qualification
criteria
Hi,
I agree, but why settle for the way AR Admin did it?
I think that ALL unnecessary brackets should be removed. I want to see
brackets only where they make a difference!
The normal way:
('Field 1' != $NULL$ AND 'Field 2' != $NULL$ AND 'Field 3' != $NULL$ AND
'Field 4' != $NULL$) OR 'Field 5' != $NULL$
AR Admin:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' != $NULL$)
AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
DevStudio:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' !=
$NULL$)) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
* RRR|Translator - Manage and automate your language translations.
Find these products, and many free tools and utilities, at http://rrr.se.
Not that I condone the practice, but I understand how it's doing
it...this goes back to the discussion regarding how to parse a
qualification. The 'dev studio way' is how ARInside has always parsed
the qualification. It takes the left and right operand and puts
brackets around them, then it parses again, and puts brackets around
left and right again, over and over till it hits the individual
qualifications. it's significantly 'easier'
from a programming standpoint to do that than it is to do it the way
Admin tool used to do itbut I agree it makes it significantly
harder to read.
I would say we need to open defects against the DevStudio and get it
fixed.
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Thursday, October 29, 2009 8:03 AM
To: arslist@ARSLIST.ORG
Subject: Developer Studio issue - auto grouping of qualification
criteria
**
DevStudio is a great revolutionary tool compared to the good ol' Admin
tool, but there is something that the Admin Tool is better at, by not
doing it:
the automatic grouping of qualification statements. Let me explain.
When setting a qualification, whether for an active link , filter or
table field qualification, or any qualification, DevStudio over
groups the statements to the point where it is harder to see what it
is.
So for instance in the Admin tool, you can have this qualification:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' !=
$NULL$) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
In DevStudio, this becomes:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' !=
$NULL$)) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Notice the extra brackets.
This qualification is very simple, but as you can see it is more
difficult to figure it out in DevStudio than the Admin tool because
of the extra brackets. With complex qualifications, this becomes a
real annoyance that really gets in the way of the developer, specially
because the auto-grouping is done even before saving the active link,
filter, table field, etc. This problem is magnified when dealing with
the ITSM workflow, to the point that I find myself copying and pasting
qualifications in Notepad to strip the extra brackets to be able to
understand the qualification this is not good.
This problem really needs to be fixed, or at least provide the end
user with the option to turn
Re: Developer Studio issue - auto grouping of qualification criteria
I'll agree with that and take it a step further. I want it to only show the
brackets that I put there and not take them out or add new ones. They could do
that by simply storing the qualification text as well as its internal
representation.
Lyle
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ Longwing
Sent: Thursday, October 29, 2009 3:32 PM
To: arslist@ARSLIST.ORG
Subject: Re: Developer Studio issue - auto grouping of qualification criteria
I can certainly see that argument :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky
Sent: Thursday, October 29, 2009 3:25 PM
To: arslist@ARSLIST.ORG
Subject: Re: Developer Studio issue - auto grouping of qualification
criteria
Hi,
I agree, but why settle for the way AR Admin did it?
I think that ALL unnecessary brackets should be removed. I want to see
brackets only where they make a difference!
The normal way:
('Field 1' != $NULL$ AND 'Field 2' != $NULL$ AND 'Field 3' != $NULL$ AND
'Field 4' != $NULL$) OR 'Field 5' != $NULL$
AR Admin:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' != $NULL$)
AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
DevStudio:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' !=
$NULL$)) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
* RRR|Translator - Manage and automate your language translations.
Find these products, and many free tools and utilities, at http://rrr.se.
Not that I condone the practice, but I understand how it's doing
it...this goes back to the discussion regarding how to parse a
qualification. The 'dev studio way' is how ARInside has always parsed
the qualification. It takes the left and right operand and puts
brackets around them, then it parses again, and puts brackets around
left and right again, over and over till it hits the individual
qualifications. it's significantly 'easier'
from a programming standpoint to do that than it is to do it the way
Admin tool used to do itbut I agree it makes it significantly
harder to read.
I would say we need to open defects against the DevStudio and get it
fixed.
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Thursday, October 29, 2009 8:03 AM
To: arslist@ARSLIST.ORG
Subject: Developer Studio issue - auto grouping of qualification
criteria
**
DevStudio is a great revolutionary tool compared to the good ol' Admin
tool, but there is something that the Admin Tool is better at, by not
doing it:
the automatic grouping of qualification statements. Let me explain.
When setting a qualification, whether for an active link , filter or
table field qualification, or any qualification, DevStudio over
groups the statements to the point where it is harder to see what it
is.
So for instance in the Admin tool, you can have this qualification:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' !=
$NULL$) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
In DevStudio, this becomes:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' !=
$NULL$)) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Notice the extra brackets.
This qualification is very simple, but as you can see it is more
difficult to figure it out in DevStudio than the Admin tool because
of the extra brackets. With complex qualifications, this becomes a
real annoyance that really gets in the way of the developer, specially
because the auto-grouping is done even before saving the active link,
filter, table field, etc. This problem is magnified when dealing with
the ITSM workflow, to the point that I find myself copying and pasting
qualifications in Notepad to strip the extra brackets to be able to
understand the qualification this is not good.
This problem really needs to be fixed, or at least provide the end
user with the option to turn this feature on or off. IMO, it should
be off, so DevStudio behaves the same way As the Admin tool by
default. So far it seems there is no option to turn this off, but if
somebody knows a way, please let us know
Guillaume
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Re: [SPAM] Re: Developer Studio issue - auto grouping of qualification criteria
Me too, that would be ideal
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of LJ Longwing
Sent: Thu 10/29/09 5:32 PM
To: arslist@ARSLIST.ORG
Subject: [SPAM] Re: Developer Studio issue - auto grouping of qualification
criteria
I can certainly see that argument :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky
Sent: Thursday, October 29, 2009 3:25 PM
To: arslist@ARSLIST.ORG
Subject: Re: Developer Studio issue - auto grouping of qualification
criteria
Hi,
I agree, but why settle for the way AR Admin did it?
I think that ALL unnecessary brackets should be removed. I want to see
brackets only where they make a difference!
The normal way:
('Field 1' != $NULL$ AND 'Field 2' != $NULL$ AND 'Field 3' != $NULL$ AND
'Field 4' != $NULL$) OR 'Field 5' != $NULL$
AR Admin:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' != $NULL$)
AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
DevStudio:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' !=
$NULL$)) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
* RRR|Translator - Manage and automate your language translations.
Find these products, and many free tools and utilities, at http://rrr.se.
Not that I condone the practice, but I understand how it's doing
it...this goes back to the discussion regarding how to parse a
qualification. The 'dev studio way' is how ARInside has always parsed
the qualification. It takes the left and right operand and puts
brackets around them, then it parses again, and puts brackets around
left and right again, over and over till it hits the individual
qualifications. it's significantly 'easier'
from a programming standpoint to do that than it is to do it the way
Admin tool used to do itbut I agree it makes it significantly
harder to read.
I would say we need to open defects against the DevStudio and get it
fixed.
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Thursday, October 29, 2009 8:03 AM
To: arslist@ARSLIST.ORG
Subject: Developer Studio issue - auto grouping of qualification
criteria
**
DevStudio is a great revolutionary tool compared to the good ol' Admin
tool, but there is something that the Admin Tool is better at, by not
doing it:
the automatic grouping of qualification statements. Let me explain.
When setting a qualification, whether for an active link , filter or
table field qualification, or any qualification, DevStudio over
groups the statements to the point where it is harder to see what it
is.
So for instance in the Admin tool, you can have this qualification:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' !=
$NULL$) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
In DevStudio, this becomes:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' !=
$NULL$)) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Notice the extra brackets.
This qualification is very simple, but as you can see it is more
difficult to figure it out in DevStudio than the Admin tool because
of the extra brackets. With complex qualifications, this becomes a
real annoyance that really gets in the way of the developer, specially
because the auto-grouping is done even before saving the active link,
filter, table field, etc. This problem is magnified when dealing with
the ITSM workflow, to the point that I find myself copying and pasting
qualifications in Notepad to strip the extra brackets to be able to
understand the qualification this is not good.
This problem really needs to be fixed, or at least provide the end
user with the option to turn this feature on or off. IMO, it should
be off, so DevStudio behaves the same way As the Admin tool by
default. So far it seems there is no option to turn this off, but if
somebody knows a way, please let us know
Guillaume
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Re: Developer Studio issue - auto grouping of qualification criteria
I'm with you Guillaume. I have very few complaints about the Developer Studio,
but this is certainly one of them.
Scott Parrish
IT Prophets
(770) 653-5203
www.itprophets.com
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Thursday, October 29, 2009 10:03 AM
To: arslist@ARSLIST.ORG
Subject: Developer Studio issue - auto grouping of qualification criteria
DevStudio is a great revolutionary tool compared to the good ol' Admin tool,
but there is something that the Admin Tool is better at, by not doing it: the
automatic grouping of qualification statements. Let me explain. When setting a
qualification, whether for an active link , filter or table field
qualification, or any qualification, DevStudio over groups the statements to
the point where it is harder to see what it is.
So for instance in the Admin tool, you can have this qualification:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' != $NULL$) AND
('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
In DevStudio, this becomes:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' != $NULL$))
AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Notice the extra brackets.
This qualification is very simple, but as you can see it is more difficult to
figure it out in DevStudio than the Admin tool because of the extra brackets.
With complex qualifications, this becomes a real annoyance that really gets in
the way of the developer, specially because the auto-grouping is done even
before saving the active link, filter, table field, etc. This problem is
magnified when dealing with the ITSM workflow, to the point that I find myself
copying and pasting qualifications in Notepad to strip the extra brackets to be
able to understand the qualification this is not good.
This problem really needs to be fixed, or at least provide the end user with
the option to turn this feature on or off. IMO, it should be off, so
DevStudio behaves the same way As the Admin tool by default. So far it seems
there is no option to turn this off, but if somebody knows a way, please let us
know
Guillaume
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Re: Developer Studio issue - auto grouping of qualification criteria
Has anyone raised the issue with BMC?
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Scott Parrish
Sent: Thursday, October 29, 2009 9:08 AM
To: arslist@ARSLIST.ORG
Subject: Re: Developer Studio issue - auto grouping of qualification
criteria
**
I'm with you Guillaume. I have very few complaints about the Developer
Studio, but this is certainly one of them.
Scott Parrish
IT Prophets
(770) 653-5203
www.itprophets.com
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Thursday, October 29, 2009 10:03 AM
To: arslist@ARSLIST.ORG
Subject: Developer Studio issue - auto grouping of qualification
criteria
DevStudio is a great revolutionary tool compared to the good ol' Admin
tool, but there is something that the Admin Tool is better at, by not
doing it: the automatic grouping of qualification statements. Let me
explain. When setting a qualification, whether for an active link ,
filter or table field qualification, or any qualification, DevStudio
over groups the statements to the point where it is harder to see what
it is.
So for instance in the Admin tool, you can have this qualification:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' !=
$NULL$) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
In DevStudio, this becomes:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' !=
$NULL$)) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Notice the extra brackets.
This qualification is very simple, but as you can see it is more
difficult to figure it out in DevStudio than the Admin tool because of
the extra brackets. With complex qualifications, this becomes a real
annoyance that really gets in the way of the developer, specially
because the auto-grouping is done even before saving the active link,
filter, table field, etc. This problem is magnified when dealing with
the ITSM workflow, to the point that I find myself copying and pasting
qualifications in Notepad to strip the extra brackets to be able to
understand the qualification this is not good.
This problem really needs to be fixed, or at least provide the end user
with the option to turn this feature on or off. IMO, it should be off,
so DevStudio behaves the same way As the Admin tool by default. So far
it seems there is no option to turn this off, but if somebody knows a
way, please let us know
Guillaume
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Re: Developer Studio issue - auto grouping of qualification criteria
Good to know that I am not the only complaining about this :-)
Maybe David Easter can provide us with a hack to turn this off. I mean, since
Eclipse is open source, maybe it is possible...
Guillaume
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of Scott Parrish
Sent: Thu 10/29/09 10:07 AM
To: arslist@ARSLIST.ORG
Subject: [SPAM] Re: Developer Studio issue - auto grouping of qualification
criteria
I'm with you Guillaume. I have very few complaints about the Developer Studio,
but this is certainly one of them.
Scott Parrish
IT Prophets
(770) 653-5203
www.itprophets.com
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Thursday, October 29, 2009 10:03 AM
To: arslist@ARSLIST.ORG
Subject: Developer Studio issue - auto grouping of qualification criteria
DevStudio is a great revolutionary tool compared to the good ol' Admin tool,
but there is something that the Admin Tool is better at, by not doing it: the
automatic grouping of qualification statements. Let me explain. When setting a
qualification, whether for an active link , filter or table field
qualification, or any qualification, DevStudio over groups the statements to
the point where it is harder to see what it is.
So for instance in the Admin tool, you can have this qualification:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' != $NULL$) AND
('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
In DevStudio, this becomes:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' != $NULL$))
AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Notice the extra brackets.
This qualification is very simple, but as you can see it is more difficult to
figure it out in DevStudio than the Admin tool because of the extra brackets.
With complex qualifications, this becomes a real annoyance that really gets in
the way of the developer, specially because the auto-grouping is done even
before saving the active link, filter, table field, etc. This problem is
magnified when dealing with the ITSM workflow, to the point that I find myself
copying and pasting qualifications in Notepad to strip the extra brackets to be
able to understand the qualification this is not good.
This problem really needs to be fixed, or at least provide the end user with
the option to turn this feature on or off. IMO, it should be off, so
DevStudio behaves the same way As the Admin tool by default. So far it seems
there is no option to turn this off, but if somebody knows a way, please let us
know
Guillaume
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Re: Developer Studio issue - auto grouping of qualification criteria
I did create a ticket with BMC support. The BMC support tech is still
researching. I'm a bit surprised that the developers at BMC have not raised
this issue themselves, since they deal with this issue too all the time (like
us)
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of Tommy Morris
Sent: Thu 10/29/09 10:12 AM
To: arslist@ARSLIST.ORG
Subject: [SPAM] Re: Developer Studio issue - auto grouping of qualification
criteria
Has anyone raised the issue with BMC?
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Scott Parrish
Sent: Thursday, October 29, 2009 9:08 AM
To: arslist@ARSLIST.ORG
Subject: Re: Developer Studio issue - auto grouping of qualification
criteria
**
I'm with you Guillaume. I have very few complaints about the Developer
Studio, but this is certainly one of them.
Scott Parrish
IT Prophets
(770) 653-5203
www.itprophets.com
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Thursday, October 29, 2009 10:03 AM
To: arslist@ARSLIST.ORG
Subject: Developer Studio issue - auto grouping of qualification
criteria
DevStudio is a great revolutionary tool compared to the good ol' Admin
tool, but there is something that the Admin Tool is better at, by not
doing it: the automatic grouping of qualification statements. Let me
explain. When setting a qualification, whether for an active link ,
filter or table field qualification, or any qualification, DevStudio
over groups the statements to the point where it is harder to see what
it is.
So for instance in the Admin tool, you can have this qualification:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' !=
$NULL$) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
In DevStudio, this becomes:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' !=
$NULL$)) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Notice the extra brackets.
This qualification is very simple, but as you can see it is more
difficult to figure it out in DevStudio than the Admin tool because of
the extra brackets. With complex qualifications, this becomes a real
annoyance that really gets in the way of the developer, specially
because the auto-grouping is done even before saving the active link,
filter, table field, etc. This problem is magnified when dealing with
the ITSM workflow, to the point that I find myself copying and pasting
qualifications in Notepad to strip the extra brackets to be able to
understand the qualification this is not good.
This problem really needs to be fixed, or at least provide the end user
with the option to turn this feature on or off. IMO, it should be off,
so DevStudio behaves the same way As the Admin tool by default. So far
it seems there is no option to turn this off, but if somebody knows a
way, please let us know
Guillaume
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Re: Developer Studio issue - auto grouping of qualification criteria
Not that I condone the practice, but I understand how it's doing it...this
goes back to the discussion regarding how to parse a qualification. The
'dev studio way' is how ARInside has always parsed the qualification. It
takes the left and right operand and puts brackets around them, then it
parses again, and puts brackets around left and right again, over and over
till it hits the individual qualifications. it's significantly 'easier'
from a programming standpoint to do that than it is to do it the way Admin
tool used to do itbut I agree it makes it significantly harder to read.
I would say we need to open defects against the DevStudio and get it fixed.
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Thursday, October 29, 2009 8:03 AM
To: arslist@ARSLIST.ORG
Subject: Developer Studio issue - auto grouping of qualification criteria
**
DevStudio is a great revolutionary tool compared to the good ol' Admin tool,
but there is something that the Admin Tool is better at, by not doing it:
the automatic grouping of qualification statements. Let me explain. When
setting a qualification, whether for an active link , filter or table field
qualification, or any qualification, DevStudio over groups the statements
to the point where it is harder to see what it is.
So for instance in the Admin tool, you can have this qualification:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' != $NULL$)
AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
In DevStudio, this becomes:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' !=
$NULL$)) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Notice the extra brackets.
This qualification is very simple, but as you can see it is more difficult
to figure it out in DevStudio than the Admin tool because of the extra
brackets. With complex qualifications, this becomes a real annoyance that
really gets in the way of the developer, specially because the auto-grouping
is done even before saving the active link, filter, table field, etc. This
problem is magnified when dealing with the ITSM workflow, to the point that
I find myself copying and pasting qualifications in Notepad to strip the
extra brackets to be able to understand the qualification this is not
good.
This problem really needs to be fixed, or at least provide the end user with
the option to turn this feature on or off. IMO, it should be off, so
DevStudio behaves the same way As the Admin tool by default. So far it seems
there is no option to turn this off, but if somebody knows a way, please let
us know
Guillaume
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Re: [SPAM] Re: Developer Studio issue - auto grouping of qualification criteria
I'll keep the list posted on whether there is something that can be done to fix
this, based on what BMC support finds out. I'll definitely push to create a
defect if nothing can be done at present. This issue does hamper developer
productivity.
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of LJ Longwing
Sent: Thu 10/29/09 10:19 AM
To: arslist@ARSLIST.ORG
Subject: [SPAM] Re: Developer Studio issue - auto grouping of qualification
criteria
Not that I condone the practice, but I understand how it's doing it...this
goes back to the discussion regarding how to parse a qualification. The
'dev studio way' is how ARInside has always parsed the qualification. It
takes the left and right operand and puts brackets around them, then it
parses again, and puts brackets around left and right again, over and over
till it hits the individual qualifications. it's significantly 'easier'
from a programming standpoint to do that than it is to do it the way Admin
tool used to do itbut I agree it makes it significantly harder to read.
I would say we need to open defects against the DevStudio and get it fixed.
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Thursday, October 29, 2009 8:03 AM
To: arslist@ARSLIST.ORG
Subject: Developer Studio issue - auto grouping of qualification criteria
**
DevStudio is a great revolutionary tool compared to the good ol' Admin tool,
but there is something that the Admin Tool is better at, by not doing it:
the automatic grouping of qualification statements. Let me explain. When
setting a qualification, whether for an active link , filter or table field
qualification, or any qualification, DevStudio over groups the statements
to the point where it is harder to see what it is.
So for instance in the Admin tool, you can have this qualification:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' != $NULL$)
AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
In DevStudio, this becomes:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' !=
$NULL$)) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Notice the extra brackets.
This qualification is very simple, but as you can see it is more difficult
to figure it out in DevStudio than the Admin tool because of the extra
brackets. With complex qualifications, this becomes a real annoyance that
really gets in the way of the developer, specially because the auto-grouping
is done even before saving the active link, filter, table field, etc. This
problem is magnified when dealing with the ITSM workflow, to the point that
I find myself copying and pasting qualifications in Notepad to strip the
extra brackets to be able to understand the qualification this is not
good.
This problem really needs to be fixed, or at least provide the end user with
the option to turn this feature on or off. IMO, it should be off, so
DevStudio behaves the same way As the Admin tool by default. So far it seems
there is no option to turn this off, but if somebody knows a way, please let
us know
Guillaume
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Re: Developer Studio issue - auto grouping of qualification criteria
Have you seen how Tibco Designer handles X-Path formulas? Drag, drop,
auto-add of requisite ( ) 's, and placeholders for required elements that
you can drag data elements onto.
I would rather see a UI overhaul to something similar to this:
Just my thoughts :-)
Tony Worthington | Sr. Technical Analyst | Kohl?s Department Stores
N56 W17000 Ridgewood Drive | Menomonee Falls, WI 53051 | office: (262)
703-7763 | e-mail: tony.worthing...@kohls.com
From:
Guillaume Rheault guilla...@dcshq.com
To:
arslist@ARSLIST.ORG
Date:
10/29/2009 09:03 AM
Subject:
Developer Studio issue - auto grouping of qualification criteria
Sent by:
Action Request System discussion list(ARSList) arslist@ARSLIST.ORG
**
DevStudio is a great revolutionary tool compared to the good ol' Admin
tool, but there is something that the Admin Tool is better at, by not
doing it: the automatic grouping of qualification statements. Let me
explain. When setting a qualification, whether for an active link , filter
or table field qualification, or any qualification, DevStudio over
groups the statements to the point where it is harder to see what it is.
So for instance in the Admin tool, you can have this qualification:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' != $NULL$)
AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
In DevStudio, this becomes:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' !=
$NULL$)) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Notice the extra brackets.
This qualification is very simple, but as you can see it is more difficult
to figure it out in DevStudio than the Admin tool because of the extra
brackets. With complex qualifications, this becomes a real annoyance that
really gets in the way of the developer, specially because the
auto-grouping is done even before saving the active link, filter, table
field, etc. This problem is magnified when dealing with the ITSM workflow,
to the point that I find myself copying and pasting qualifications in
Notepad to strip the extra brackets to be able to understand the
qualification this is not good.
This problem really needs to be fixed, or at least provide the end user
with the option to turn this feature on or off. IMO, it should be off,
so DevStudio behaves the same way As the Admin tool by default. So far it
seems there is no option to turn this off, but if somebody knows a way,
please let us know
Guillaume
_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers
Are_
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Re: Developer Studio issue - auto grouping of qualification criteria
Hi,
I agree, but why settle for the way AR Admin did it?
I think that ALL unnecessary brackets should be removed. I want to see
brackets only where they make a difference!
The normal way:
('Field 1' != $NULL$ AND 'Field 2' != $NULL$ AND 'Field 3' != $NULL$ AND
'Field 4' != $NULL$) OR 'Field 5' != $NULL$
AR Admin:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' != $NULL$)
AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
DevStudio:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' !=
$NULL$)) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
* RRR|Translator - Manage and automate your language translations.
Find these products, and many free tools and utilities, at http://rrr.se.
Not that I condone the practice, but I understand how it's doing it...this
goes back to the discussion regarding how to parse a qualification. The
'dev studio way' is how ARInside has always parsed the qualification. It
takes the left and right operand and puts brackets around them, then it
parses again, and puts brackets around left and right again, over and over
till it hits the individual qualifications. it's significantly 'easier'
from a programming standpoint to do that than it is to do it the way Admin
tool used to do itbut I agree it makes it significantly harder to
read.
I would say we need to open defects against the DevStudio and get it
fixed.
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Thursday, October 29, 2009 8:03 AM
To: arslist@ARSLIST.ORG
Subject: Developer Studio issue - auto grouping of qualification criteria
**
DevStudio is a great revolutionary tool compared to the good ol' Admin
tool,
but there is something that the Admin Tool is better at, by not doing it:
the automatic grouping of qualification statements. Let me explain. When
setting a qualification, whether for an active link , filter or table
field
qualification, or any qualification, DevStudio over groups the
statements
to the point where it is harder to see what it is.
So for instance in the Admin tool, you can have this qualification:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' != $NULL$)
AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
In DevStudio, this becomes:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' !=
$NULL$)) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Notice the extra brackets.
This qualification is very simple, but as you can see it is more difficult
to figure it out in DevStudio than the Admin tool because of the extra
brackets. With complex qualifications, this becomes a real annoyance that
really gets in the way of the developer, specially because the
auto-grouping
is done even before saving the active link, filter, table field, etc. This
problem is magnified when dealing with the ITSM workflow, to the point
that
I find myself copying and pasting qualifications in Notepad to strip the
extra brackets to be able to understand the qualification this is not
good.
This problem really needs to be fixed, or at least provide the end user
with
the option to turn this feature on or off. IMO, it should be off, so
DevStudio behaves the same way As the Admin tool by default. So far it
seems
there is no option to turn this off, but if somebody knows a way, please
let
us know
Guillaume
_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers
Are_
___
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Re: Developer Studio issue - auto grouping of qualification criteria
I can certainly see that argument :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky
Sent: Thursday, October 29, 2009 3:25 PM
To: arslist@ARSLIST.ORG
Subject: Re: Developer Studio issue - auto grouping of qualification
criteria
Hi,
I agree, but why settle for the way AR Admin did it?
I think that ALL unnecessary brackets should be removed. I want to see
brackets only where they make a difference!
The normal way:
('Field 1' != $NULL$ AND 'Field 2' != $NULL$ AND 'Field 3' != $NULL$ AND
'Field 4' != $NULL$) OR 'Field 5' != $NULL$
AR Admin:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' != $NULL$)
AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
DevStudio:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' !=
$NULL$)) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
* RRR|Translator - Manage and automate your language translations.
Find these products, and many free tools and utilities, at http://rrr.se.
Not that I condone the practice, but I understand how it's doing
it...this goes back to the discussion regarding how to parse a
qualification. The 'dev studio way' is how ARInside has always parsed
the qualification. It takes the left and right operand and puts
brackets around them, then it parses again, and puts brackets around
left and right again, over and over till it hits the individual
qualifications. it's significantly 'easier'
from a programming standpoint to do that than it is to do it the way
Admin tool used to do itbut I agree it makes it significantly
harder to read.
I would say we need to open defects against the DevStudio and get it
fixed.
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Thursday, October 29, 2009 8:03 AM
To: arslist@ARSLIST.ORG
Subject: Developer Studio issue - auto grouping of qualification
criteria
**
DevStudio is a great revolutionary tool compared to the good ol' Admin
tool, but there is something that the Admin Tool is better at, by not
doing it:
the automatic grouping of qualification statements. Let me explain.
When setting a qualification, whether for an active link , filter or
table field qualification, or any qualification, DevStudio over
groups the statements to the point where it is harder to see what it
is.
So for instance in the Admin tool, you can have this qualification:
(('Field 1' != $NULL$) AND ('Field 2' != $NULL$) AND ('Field 3' !=
$NULL$) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
In DevStudio, this becomes:
'Field 1' != $NULL$) AND ('Field 2' != $NULL$)) AND ('Field 3' !=
$NULL$)) AND ('Field 4' != $NULL$)) OR ('Field 5' != $NULL$)
Notice the extra brackets.
This qualification is very simple, but as you can see it is more
difficult to figure it out in DevStudio than the Admin tool because
of the extra brackets. With complex qualifications, this becomes a
real annoyance that really gets in the way of the developer, specially
because the auto-grouping is done even before saving the active link,
filter, table field, etc. This problem is magnified when dealing with
the ITSM workflow, to the point that I find myself copying and pasting
qualifications in Notepad to strip the extra brackets to be able to
understand the qualification this is not good.
This problem really needs to be fixed, or at least provide the end
user with the option to turn this feature on or off. IMO, it should
be off, so DevStudio behaves the same way As the Admin tool by
default. So far it seems there is no option to turn this off, but if
somebody knows a way, please let us know
Guillaume
_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the
Answers Are_
__
_ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
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