Viki, That is "as designed" if your set field actions are all static values. You need to pull at least one value from the server and form specified in your qualification. HTH,
--- John J. Reiser Remedy Developer/Administrator Senior Software Development Analyst Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Viki_kulkarni Sent: Thursday, January 13, 2011 5:59 AM To: arslist@ARSLIST.ORG Subject: EXTERNAL: Issue with Set fields action on ARS 5.0 (Yes old very old :)) hi all, I need some assistance over a perticular case of set fields action the problem is as follows : I am trying to set a flag field lets say field f1 on say form A. The condition that this field will be set is by checking a third field say field f2 for duplicate entry. What is to be achieved is if the user is trying to put in duplicate entry with same value in f2 the set fields action should not fire. now here is the issue. As soon as I enter all the values in the action pane using admin tool and try to save the filter the server name and form name change to CURRENT TRANSACTION irrespective of explicit mentioning them and the Run If qualification is disabled. And this is where i cannot write my qualification for checking the duplicate field value in f2. I am confused why is the value changing for server name and form name to Current Transaction. Any help is highly appreciated. Thanks, Viki -- View this message in context: http://old.nabble.com/Issue-with-Set-fields-action-on-ARS-5.0-%28Yes-old-very-old-%3A%29%29-tp30661175p30661175.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"