Re: Email engine is a server group
In a server group the email engine runs on all of the servers but is put in a
suspended state on all but the highest ranked. Should the highest ranked AR
server fail then the next highest ranked email engine is signalled (by its AR
server) to resume processing. When the higher ranked server comes back online
it resumes processing and the lower ranked one is suspended.
The messages you see during startup (java.net.ConnectException: Connection
refused Email Engine currently is not up) happen because the server
tries to signal the email engine before it has been started by armonitor - you
can ignore them or put the email engine before the server in armonitor.cfg.
The suspend/resume signal is sent by the server running a Java process - if
you're on Unix you can enable arfork logging and see this - the commands are
$ java -jar EmailAdminAgent.jar suspend/resume
If you're trying to diagnose a problem with failover operations enable server
group logging and you should see the secondary server detecting the primary
fail and resuming the email engine.
Mark
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: 30 January 2014 22:31
To: arslist@ARSLIST.ORG
Subject: Re: Email engine is a server group
The emaild.sh script in the directory has the following options
usage: emaild.sh { start | stop | status }
The status option gives something like
./emaild.sh status
checking BMC Remedy Email Engine ...
BMC Remedy Email Engine is running on port xx
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Thursday, January 30, 2014 3:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: Email engine is a server group
Hi Fred,
I can see the emaildaemon.jar but would that confirm the email engine is
running? When I started the AR Server it displayed the following BMC Remedy
Email Engine has started AR System Plugin Version 7.6.04 SP3 Remote Exception
java.rm1.ConnectException: Connection refused to host: local host; nested
exception is:
java.net.ConnectException: Connection refused Email Engine currently is not
up
Is there another way to verify the email engine is running or not?
Thanks
Mark
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Thursday, January 30, 2014 4:32 PM
To: arslist@ARSLIST.ORG
Subject: Re: Email engine is a server group
That means the server's sendmail daemon is running
The ARS Email Engine would show up as a java process running emaildaemon.jar
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Thursday, January 30, 2014 3:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: Email engine is a server group
**
Hi Doug LJ,
On Linux 5. Did a ps -ef|grep 'mail' and got this. Any idea what it means?
root 27974 5433 0 14:15 ? 00:00:00 sendmail: server server name [server ip]
cmd read
thanks
Mark
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug
Sent: Thursday, January 30, 2014 3:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: Email engine is a server group
**
Yes, and the service does NOT auto-start if the other one stops, Doug
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Thursday, January 30, 2014 3:02 PM
To: arslist@ARSLIST.ORG
Subject: Email engine is a server group
**
Hi All,
I have two servers in a server group. I stopped one of the servers and then
restarted. Came up fine except for the email engine. Connection refused, to
host. Currently the second server is handling the email and connects to the
mailbox on a Linux server. Could this be normal? Only one server can connect to
the mailbox at a time?
ARS 7.6.04 SP3
Thanks
Mark
Mark Brittain
Remedy Developer
ITILv3 Foundation, Continual Service Improvement NaviSite, Inc. - A Time Warner
Cable Company mbritt...@navisite.com
Office: 315.634.9337
Mobile: 315.882.5360
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers
Are, and have been for 20 years
___
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Where the Answers Are, and have been for 20 years
Re: Email engine is a server group
Mark, As I understand it, the Email Engine should connect to its own associated app server, so that when app 1 goes offline, app2 should signal its email engine to take over operations, and if email engine 1 should still be connected...it would stop operationsbut that's just a theoretical understanding.. On Thu, Jan 30, 2014 at 1:02 PM, Brittain, Mark mbritt...@navisite.comwrote: ** Hi All, I have two servers in a server group. I stopped one of the servers and then restarted. Came up fine except for the email engine. Connection refused, to host. Currently the second server is handling the email and connects to the mailbox on a Linux server. Could this be normal? Only one server can connect to the mailbox at a time? ARS 7.6.04 SP3 Thanks Mark *Mark Brittain* Remedy Developer ITILv3 Foundation, Continual Service Improvement *NaviSite, Inc. - A Time Warner Cable Company* mbritt...@navisite.com Office: 315.634.9337 Mobile: 315.882.5360 [image: navsig] -- This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years image001.gif
Re: Email engine is a server group
Yes, and the service does NOT auto-start if the other one stops, Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Thursday, January 30, 2014 3:02 PM To: arslist@ARSLIST.ORG Subject: Email engine is a server group ** Hi All, I have two servers in a server group. I stopped one of the servers and then restarted. Came up fine except for the email engine. Connection refused, to host. Currently the second server is handling the email and connects to the mailbox on a Linux server. Could this be normal? Only one server can connect to the mailbox at a time? ARS 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation, Continual Service Improvement NaviSite, Inc. - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315.634.9337 Mobile: 315.882.5360 [navsig] This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years inline: image001.gif
Re: Email engine is a server group
Hi Doug LJ, On Linux 5. Did a ps -ef|grep 'mail' and got this. Any idea what it means? root 27974 5433 0 14:15 ? 00:00:00 sendmail: server server name [server ip] cmd read thanks Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Thursday, January 30, 2014 3:08 PM To: arslist@ARSLIST.ORG Subject: Re: Email engine is a server group ** Yes, and the service does NOT auto-start if the other one stops, Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Thursday, January 30, 2014 3:02 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Email engine is a server group ** Hi All, I have two servers in a server group. I stopped one of the servers and then restarted. Came up fine except for the email engine. Connection refused, to host. Currently the second server is handling the email and connects to the mailbox on a Linux server. Could this be normal? Only one server can connect to the mailbox at a time? ARS 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation, Continual Service Improvement NaviSite, Inc. - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315.634.9337 Mobile: 315.882.5360 [cid:image001.gif@01CF1DD8.1F301520] This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years inline: image001.gif
Re: Email engine is a server group
That means the server's sendmail daemon is running The ARS Email Engine would show up as a java process running emaildaemon.jar Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Thursday, January 30, 2014 3:27 PM To: arslist@ARSLIST.ORG Subject: Re: Email engine is a server group ** Hi Doug LJ, On Linux 5. Did a ps -ef|grep 'mail' and got this. Any idea what it means? root 27974 5433 0 14:15 ? 00:00:00 sendmail: server server name [server ip] cmd read thanks Mark -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Thursday, January 30, 2014 3:08 PM To: arslist@ARSLIST.ORG Subject: Re: Email engine is a server group ** Yes, and the service does NOT auto-start if the other one stops, Doug -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Thursday, January 30, 2014 3:02 PM To: arslist@ARSLIST.ORG Subject: Email engine is a server group ** Hi All, I have two servers in a server group. I stopped one of the servers and then restarted. Came up fine except for the email engine. Connection refused, to host. Currently the second server is handling the email and connects to the mailbox on a Linux server. Could this be normal? Only one server can connect to the mailbox at a time? ARS 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation, Continual Service Improvement NaviSite, Inc. - A Time Warner Cable Company mbritt...@navisite.com Office: 315.634.9337 Mobile: 315.882.5360 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Email engine is a server group
Hi Fred, I can see the emaildaemon.jar but would that confirm the email engine is running? When I started the AR Server it displayed the following BMC Remedy Email Engine has started AR System Plugin Version 7.6.04 SP3 Remote Exception java.rm1.ConnectException: Connection refused to host: local host; nested exception is: java.net.ConnectException: Connection refused Email Engine currently is not up Is there another way to verify the email engine is running or not? Thanks Mark -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Thursday, January 30, 2014 4:32 PM To: arslist@ARSLIST.ORG Subject: Re: Email engine is a server group That means the server's sendmail daemon is running The ARS Email Engine would show up as a java process running emaildaemon.jar Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Thursday, January 30, 2014 3:27 PM To: arslist@ARSLIST.ORG Subject: Re: Email engine is a server group ** Hi Doug LJ, On Linux 5. Did a ps -ef|grep 'mail' and got this. Any idea what it means? root 27974 5433 0 14:15 ? 00:00:00 sendmail: server server name [server ip] cmd read thanks Mark -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Thursday, January 30, 2014 3:08 PM To: arslist@ARSLIST.ORG Subject: Re: Email engine is a server group ** Yes, and the service does NOT auto-start if the other one stops, Doug -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Thursday, January 30, 2014 3:02 PM To: arslist@ARSLIST.ORG Subject: Email engine is a server group ** Hi All, I have two servers in a server group. I stopped one of the servers and then restarted. Came up fine except for the email engine. Connection refused, to host. Currently the second server is handling the email and connects to the mailbox on a Linux server. Could this be normal? Only one server can connect to the mailbox at a time? ARS 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation, Continual Service Improvement NaviSite, Inc. - A Time Warner Cable Company mbritt...@navisite.com Office: 315.634.9337 Mobile: 315.882.5360 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Email engine is a server group
The emaild.sh script in the directory has the following options
usage: emaild.sh { start | stop | status }
The status option gives something like
./emaild.sh status
checking BMC Remedy Email Engine ...
BMC Remedy Email Engine is running on port xx
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Thursday, January 30, 2014 3:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: Email engine is a server group
Hi Fred,
I can see the emaildaemon.jar but would that confirm the email engine is
running? When I started the AR Server it displayed the following
BMC Remedy Email Engine has started
AR System Plugin Version 7.6.04 SP3
Remote Exception
java.rm1.ConnectException: Connection refused to host: local host; nested
exception is:
java.net.ConnectException: Connection refused
Email Engine currently is not up
Is there another way to verify the email engine is running or not?
Thanks
Mark
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Thursday, January 30, 2014 4:32 PM
To: arslist@ARSLIST.ORG
Subject: Re: Email engine is a server group
That means the server's sendmail daemon is running
The ARS Email Engine would show up as a java process running emaildaemon.jar
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Thursday, January 30, 2014 3:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: Email engine is a server group
**
Hi Doug LJ,
On Linux 5. Did a ps -ef|grep 'mail' and got this. Any idea what it means?
root 27974 5433 0 14:15 ? 00:00:00 sendmail: server server name [server ip]
cmd read
thanks
Mark
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug
Sent: Thursday, January 30, 2014 3:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: Email engine is a server group
**
Yes, and the service does NOT auto-start if the other one stops, Doug
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Thursday, January 30, 2014 3:02 PM
To: arslist@ARSLIST.ORG
Subject: Email engine is a server group
**
Hi All,
I have two servers in a server group. I stopped one of the servers and then
restarted. Came up fine except for the email engine. Connection refused, to
host. Currently the second server is handling the email and connects to the
mailbox on a Linux server. Could this be normal? Only one server can connect to
the mailbox at a time?
ARS 7.6.04 SP3
Thanks
Mark
Mark Brittain
Remedy Developer
ITILv3 Foundation, Continual Service Improvement
NaviSite, Inc. - A Time Warner Cable Company
mbritt...@navisite.com
Office: 315.634.9337
Mobile: 315.882.5360
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years
