Re: ITSM 7.0.03 and KM 7.2 just released.
I was looking into 7_00_03 yesterday and noticed the same statement (new installations only), and that it's basically 7_0_2_Patch006 just repackaged with improved installers. Of course, being curious now I need to do an installation of 703 and run some of the comparison tools... (is it really patch 6, just repackaged or??) RANT - are we back to the Release-o-de-day again? On Dec 20, 2007 10:35 AM, Decou, Candace M [EMAIL PROTECTED] wrote: ** Yes, but be careful...my co-worker was looking into this just yesterday and it seems that the ITSM 7.0.03 is intended for new installations only, not for an upgrade path. To get yourself to basically the same place with a pre-existing ITSM implementation you should stay with 7.0.02 at Patch 6 (for now at least). :) Candace Verizon Business *– global capability, personal accountability.* This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Pedro Cardoso *Sent:* Wednesday, December 19, 2007 2:15 PM *To:* arslist@ARSLIST.ORG *Subject:* ITSM 7.0.03 and KM 7.2 just released. ** Hi, just to let you know about this new versions of complete ITSM suite and Knowledge Management. Both Available on EPD site. Pedro MX __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: ITSM 7.0.03 and KM 7.2 just released.
Actually, it is ITSM 7.0.02 Patch 005, and includes a copy of Patch 006 which you still have to run after the installations. I _just_ finished building a completely new 7.0.02.006 server from the ground up, and as near as I can tell there is no compelling reason for me to go back and re-do the installations for any ITSM components. I gain absolutely nothing from 7.0.03 over 7.0.02 since both require Patch 006 - they were just about two weeks late releasing it for my purposes, and I could not wait any more. On the other hand, I am going to restore the db back to the snapshot before I installed RKM 7.1.01.001, and install RKM 7.2 instead. It is a different version, with a modified different integration to ITSM 7, and even requires an uninstall/new install on the web server. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Robert Molenda Sent: Friday, December 21, 2007 10:44 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.0.03 and KM 7.2 just released. ** I was looking into 7_00_03 yesterday and noticed the same statement (new installations only), and that it's basically 7_0_2_Patch006 just repackaged with improved installers. Of course, being curious now I need to do an installation of 703 and run some of the comparison tools... (is it really patch 6, just repackaged or??) RANT - are we back to the Release-o-de-day again? On Dec 20, 2007 10:35 AM, Decou, Candace M [EMAIL PROTECTED] wrote: ** Yes, but be careful...my co-worker was looking into this just yesterday and it seems that the ITSM 7.0.03 is intended for new installations only, not for an upgrade path. To get yourself to basically the same place with a pre-existing ITSM implementation you should stay with 7.0.02 at Patch 6 (for now at least). :) Candace Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pedro Cardoso Sent: Wednesday, December 19, 2007 2:15 PM To: arslist@ARSLIST.ORG Subject: ITSM 7.0.03 and KM 7.2 just released. ** Hi, just to let you know about this new versions of complete ITSM suite and Knowledge Management. Both Available on EPD site. Pedro MX __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: ITSM 7.0.03 and KM 7.2 just released.
Oh geee - well thanks for this info. We are rebuilding our dev server now, so as soon as that gets done we will have a chance to try this out. I appreciate the heads up! :) Candace DeCou Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Friday, December 21, 2007 8:55 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.0.03 and KM 7.2 just released. ** Actually, it is ITSM 7.0.02 Patch 005, and includes a copy of Patch 006 which you still have to run after the installations. I _just_ finished building a completely new 7.0.02.006 server from the ground up, and as near as I can tell there is no compelling reason for me to go back and re-do the installations for any ITSM components. I gain absolutely nothing from 7.0.03 over 7.0.02 since both require Patch 006 - they were just about two weeks late releasing it for my purposes, and I could not wait any more. On the other hand, I am going to restore the db back to the snapshot before I installed RKM 7.1.01.001, and install RKM 7.2 instead. It is a different version, with a modified different integration to ITSM 7, and even requires an uninstall/new install on the web server. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Robert Molenda Sent: Friday, December 21, 2007 10:44 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.0.03 and KM 7.2 just released. ** I was looking into 7_00_03 yesterday and noticed the same statement (new installations only), and that it's basically 7_0_2_Patch006 just repackaged with improved installers. Of course, being curious now I need to do an installation of 703 and run some of the comparison tools... (is it really patch 6, just repackaged or??) RANT - are we back to the Release-o-de-day again? On Dec 20, 2007 10:35 AM, Decou, Candace M [EMAIL PROTECTED] wrote: ** Yes, but be careful...my co-worker was looking into this just yesterday and it seems that the ITSM 7.0.03 is intended for new installations only, not for an upgrade path. To get yourself to basically the same place with a pre-existing ITSM implementation you should stay with 7.0.02 at Patch 6 (for now at least). :) Candace Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pedro Cardoso Sent: Wednesday, December 19, 2007 2:15 PM To: arslist@ARSLIST.ORG Subject: ITSM 7.0.03 and KM 7.2 just released. ** Hi, just to let you know about this new versions of complete ITSM suite and Knowledge Management. Both Available on EPD site. Pedro MX __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: ITSM 7.0.03 and KM 7.2 just released.
Yes, but be careful...my co-worker was looking into this just yesterday and it seems that the ITSM 7.0.03 is intended for new installations only, not for an upgrade path. To get yourself to basically the same place with a pre-existing ITSM implementation you should stay with 7.0.02 at Patch 6 (for now at least). :) Candace Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pedro Cardoso Sent: Wednesday, December 19, 2007 2:15 PM To: arslist@ARSLIST.ORG Subject: ITSM 7.0.03 and KM 7.2 just released. ** Hi, just to let you know about this new versions of complete ITSM suite and Knowledge Management. Both Available on EPD site. Pedro MX __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
