Re: Integration CA Unicenter ITSM

2009-05-07 Thread David Abry
All,

Has anyone created an integration between CA Unicenter Service Desk
and Remedy ITMS Service Desk / Incident version 7.01?  Does anyone
have any documentation or white papers on the integration?

ITSM 7.01 - Incident
Windows 2003 SQL Server

V/R,

David Abry

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Re: Integration CA Unicenter ITSM

2009-05-07 Thread patrick zandi
We use the BMC BIM/SIM to Glue it together.
The doc's availible for this that I have seen are very old, for Prior to
R11.
After R11 -- Have not seen any docs on this.. yet.  Would like too.

On Thu, May 7, 2009 at 2:28 PM, David Abry davidla...@gmail.com wrote:

 All,

 Has anyone created an integration between CA Unicenter Service Desk
 and Remedy ITMS Service Desk / Incident version 7.01?  Does anyone
 have any documentation or white papers on the integration?

 ITSM 7.01 - Incident
 Windows 2003 SQL Server

 V/R,

 David Abry


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-- 
Patrick Zandi

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