Re: Knowledge Management Search
Yes I can see it in the console and it is already published, however I didn't run FTS engine and I don't know from where I can run it. Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.com wrote: ** Can you see the article in the Knowledge Console? Is it Published? If so, then it probably hasn't been indexed yet by your FTS engine. Are you running FTS indexing? On Thu, Oct 30, 2014 at 2:47 PM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.commailto:mahmoud.mahdy-moha...@vodafone.com wrote: ** Dears, I created a lot of knowledge articles and try to use “Knowledge Management Search” either simple nor advanced search return value, I tried all options. Note:- I’m using version 7.6.04 SP4 Thanks, Best Regards, Mahmoud Mahdy Mohammed,PMP | Business Process Automation Technology | Products Services Delivery Phone: +20(0)1004999638tel:%2B20%280%291004999638 Mail: mahmoud.mahdy-moha...@vodafone.commailto:mohamed.abdel-haf...@vodafone.com * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eghttp://www.vodafone.com.eg/ * _ARSlist: Where the Answers Are and have been for 20 years_ -- Tauf Chowdhury _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Knowledge Management Search
Ahh that is your issue. Searching for RKM articles outside of the console requires the FTS to be indexed. There are various docs on this as well as best practices. You'll need to enable it from the AR Server config. You'll need to take into other configs if you are running in a server group. Sent from my iPhone On Oct 31, 2014, at 10:26 AM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.com wrote: ** Yes I can see it in the console and it is already published, however I didn't run FTS engine and I don't know from where I can run it. Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.com wrote: ** Can you see the article in the Knowledge Console? Is it Published? If so, then it probably hasn't been indexed yet by your FTS engine. Are you running FTS indexing? On Thu, Oct 30, 2014 at 2:47 PM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.com wrote: ** Dears, I created a lot of knowledge articles and try to use “Knowledge Management Search” either simple nor advanced search return value, I tried all options. Note:- I’m using version 7.6.04 SP4 Thanks, Best Regards, Mahmoud Mahdy Mohammed,PMP | Business Process Automation Technology | Products Services Delivery Phone: +20(0)1004999638 Mail: mahmoud.mahdy-moha...@vodafone.com * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eg * _ARSlist: Where the Answers Are and have been for 20 years_ -- Tauf Chowdhury _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Knowledge Management Search
Yes I'm running in a server group, so is there special configuration to handle FTS? Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.com wrote: ** Ahh that is your issue. Searching for RKM articles outside of the console requires the FTS to be indexed. There are various docs on this as well as best practices. You'll need to enable it from the AR Server config. You'll need to take into other configs if you are running in a server group. Sent from my iPhone On Oct 31, 2014, at 10:26 AM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.commailto:mahmoud.mahdy-moha...@vodafone.com wrote: ** Yes I can see it in the console and it is already published, however I didn't run FTS engine and I don't know from where I can run it. Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.commailto:taufc...@gmail.com wrote: ** Can you see the article in the Knowledge Console? Is it Published? If so, then it probably hasn't been indexed yet by your FTS engine. Are you running FTS indexing? On Thu, Oct 30, 2014 at 2:47 PM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.commailto:mahmoud.mahdy-moha...@vodafone.com wrote: ** Dears, I created a lot of knowledge articles and try to use “Knowledge Management Search” either simple nor advanced search return value, I tried all options. Note:- I’m using version 7.6.04 SP4 Thanks, Best Regards, Mahmoud Mahdy Mohammed,PMP | Business Process Automation Technology | Products Services Delivery Phone: +20(0)1004999638tel:%2B20%280%291004999638 Mail: mahmoud.mahdy-moha...@vodafone.commailto:mohamed.abdel-haf...@vodafone.com * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eghttp://www.vodafone.com.eg/ * _ARSlist: Where the Answers Are and have been for 20 years_ -- Tauf Chowdhury _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Knowledge Management Search
What kind of servers are you running? Physical or virtual? William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mahmoud Mahdy-Mohamed, Vodafone Egypt Sent: Friday, October 31, 2014 11:07 AM To: arslist@ARSLIST.ORG Subject: Re: Knowledge Management Search ** Yes I'm running in a server group, so is there special configuration to handle FTS? Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.commailto:taufc...@gmail.com wrote: ** Ahh that is your issue. Searching for RKM articles outside of the console requires the FTS to be indexed. There are various docs on this as well as best practices. You'll need to enable it from the AR Server config. You'll need to take into other configs if you are running in a server group. Sent from my iPhone On Oct 31, 2014, at 10:26 AM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.commailto:mahmoud.mahdy-moha...@vodafone.com wrote: ** Yes I can see it in the console and it is already published, however I didn't run FTS engine and I don't know from where I can run it. Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.commailto:taufc...@gmail.com wrote: ** Can you see the article in the Knowledge Console? Is it Published? If so, then it probably hasn't been indexed yet by your FTS engine. Are you running FTS indexing? On Thu, Oct 30, 2014 at 2:47 PM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.commailto:mahmoud.mahdy-moha...@vodafone.com wrote: ** Dears, I created a lot of knowledge articles and try to use Knowledge Management Search either simple nor advanced search return value, I tried all options. Note:- I'm using version 7.6.04 SP4 Thanks, Best Regards, Mahmoud Mahdy Mohammed,PMP | Business Process Automation Technology | Products Services Delivery Phone: +20(0)1004999638tel:%2B20%280%291004999638 Mail: mahmoud.mahdy-moha...@vodafone.commailto:mohamed.abdel-haf...@vodafone.com * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eghttp://www.vodafone.com.eg/ * _ARSlist: Where the Answers Are and have been for 20 years_ -- Tauf Chowdhury _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.comhttp://www.avg.com Version: 2014.0.4765 / Virus Database: 4040/8433 - Release Date: 10/22/14 Internal Virus Database is out of date. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Knowledge Management Search
Virtual servers Sent from Samsung mobile William Rentfrow wrentf...@stratacominc.com wrote: ** What kind of servers are you running? Physical or virtual? William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mahmoud Mahdy-Mohamed, Vodafone Egypt Sent: Friday, October 31, 2014 11:07 AM To: arslist@ARSLIST.ORG Subject: Re: Knowledge Management Search ** Yes I'm running in a server group, so is there special configuration to handle FTS? Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.commailto:taufc...@gmail.com wrote: ** Ahh that is your issue. Searching for RKM articles outside of the console requires the FTS to be indexed. There are various docs on this as well as best practices. You'll need to enable it from the AR Server config. You'll need to take into other configs if you are running in a server group. Sent from my iPhone On Oct 31, 2014, at 10:26 AM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.commailto:mahmoud.mahdy-moha...@vodafone.com wrote: ** Yes I can see it in the console and it is already published, however I didn't run FTS engine and I don't know from where I can run it. Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.commailto:taufc...@gmail.com wrote: ** Can you see the article in the Knowledge Console? Is it Published? If so, then it probably hasn't been indexed yet by your FTS engine. Are you running FTS indexing? On Thu, Oct 30, 2014 at 2:47 PM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.commailto:mahmoud.mahdy-moha...@vodafone.com wrote: ** Dears, I created a lot of knowledge articles and try to use “Knowledge Management Search” either simple nor advanced search return value, I tried all options. Note:- I’m using version 7.6.04 SP4 Thanks, Best Regards, Mahmoud Mahdy Mohammed,PMP | Business Process Automation Technology | Products Services Delivery Phone: +20(0)1004999638tel:%2B20%280%291004999638 Mail: mahmoud.mahdy-moha...@vodafone.commailto:mohamed.abdel-haf...@vodafone.com * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eghttp://www.vodafone.com.eg/ * _ARSlist: Where the Answers Are and have been for 20 years_ -- Tauf Chowdhury _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.comhttp://www.avg.com Version: 2014.0.4765 / Virus Database: 4040/8433 - Release Date: 10/22/14 Internal Virus Database is out of date. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Knowledge Management Search
Can you see the article in the Knowledge Console? Is it Published? If so, then it probably hasn't been indexed yet by your FTS engine. Are you running FTS indexing? On Thu, Oct 30, 2014 at 2:47 PM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.com wrote: ** Dears, I created a lot of knowledge articles and try to use “Knowledge Management Search” either simple nor advanced search return value, I tried all options. Note:- I’m using version 7.6.04 SP4 *Thanks,* *Best Regards,* *Mahmoud Mahdy Mohammed,PMP* | Business Process Automation *Technology | Products Services Delivery* *Phone:* +20(0)1004999638 * Mail:* *mahmoud.mahdy-moha...@vodafone.com mohamed.abdel-haf...@vodafone.com* * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eg * _ARSlist: Where the Answers Are and have been for 20 years_ -- *Tauf Chowdhury* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
