Re: Linking HBSS and Remedy.
You could use AIE or integration engine to force and event but that is cumbersome Sent from my iPhone On Jun 24, 2015, at 10:43 AM, Stanley Feinstein st...@projectremedies.com wrote: ** Hi Team, Does anyone have a way to generate a Remedy ticket from an HBSS event? Is that functionality part of HBSS? Thanks. Stan w. 310-230-1722. c. 310-428-5748. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Linking HBSS and Remedy.
Thanks. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of remedy...@gmail.com Sent: Wednesday, June 24, 2015 3:41 PM To: arslist@ARSLIST.ORG Subject: Re: Linking HBSS and Remedy. ** You could use AIE or integration engine to force and event but that is cumbersome Sent from my iPhone On Jun 24, 2015, at 10:43 AM, Stanley Feinstein st...@projectremedies.com wrote: ** Hi Team, Does anyone have a way to generate a Remedy ticket from an HBSS event? Is that functionality part of HBSS? Thanks. Stan w. 310-230-1722. c. 310-428-5748. _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.com Version: 2015.0.6037 / Virus Database: 4365/10089 - Release Date: 06/24/15 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Linking HBSS and Remedy.
HBSS events normally go to the Enterprise console like McAfee, CounterACT, RSA Archer, etc.. The console then communicats to the Remedy system via some plugin (theirs not BMC normally) and injects the ticket. SIEM also would be another example with BEM/SIM / Patrol, etc.. Vendor specific.. Sometimes BMC does have the connector as well.. On Wed, Jun 24, 2015 at 10:43 AM, Stanley Feinstein st...@projectremedies.com wrote: ** Hi Team, Does anyone have a way to generate a Remedy ticket from an HBSS event? Is that functionality part of HBSS? Thanks. Stan w. 310-230-1722. c. 310-428-5748. _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Linking HBSS and Remedy.
Hi Pat, Thanks. Stan w. 310-230-1722. c. 310-428-5748. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Wednesday, June 24, 2015 7:52 AM To: arslist@ARSLIST.ORG Subject: Re: Linking HBSS and Remedy. ** HBSS events normally go to the Enterprise console like McAfee, CounterACT, RSA Archer, etc.. The console then communicats to the Remedy system via some plugin (theirs not BMC normally) and injects the ticket. SIEM also would be another example with BEM/SIM / Patrol, etc.. Vendor specific.. Sometimes BMC does have the connector as well.. On Wed, Jun 24, 2015 at 10:43 AM, Stanley Feinstein st...@projectremedies.com wrote: ** Hi Team, Does anyone have a way to generate a Remedy ticket from an HBSS event? Is that functionality part of HBSS? Thanks. Stan w. 310-230-1722. c. 310-428-5748. _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.com Version: 2015.0.6037 / Virus Database: 4365/10089 - Release Date: 06/24/15 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Linking HBSS and Remedy.
HBSS for DOD is McAfee EPO should have integration points.. Start there.. then check with BMC docs for a integration. On Wed, Jun 24, 2015 at 11:10 AM, Stanley Feinstein st...@projectremedies.com wrote: ** Hi Pat, Thanks. Stan w. 310-230-1722. c. 310-428-5748. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Patrick Zandi *Sent:* Wednesday, June 24, 2015 7:52 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Linking HBSS and Remedy. ** HBSS events normally go to the Enterprise console like McAfee, CounterACT, RSA Archer, etc.. The console then communicats to the Remedy system via some plugin (theirs not BMC normally) and injects the ticket. SIEM also would be another example with BEM/SIM / Patrol, etc.. Vendor specific.. Sometimes BMC does have the connector as well.. On Wed, Jun 24, 2015 at 10:43 AM, Stanley Feinstein st...@projectremedies.com wrote: ** Hi Team, Does anyone have a way to generate a Remedy ticket from an HBSS event? Is that functionality part of HBSS? Thanks. Stan w. 310-230-1722. c. 310-428-5748. _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.com Version: 2015.0.6037 / Virus Database: 4365/10089 - Release Date: 06/24/15 _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
