Re: Malloc Failed On server in User Tool

2012-08-09 Thread Suresh Loganathan
Hello Longwing,

Thanks for your swift response. Let me check with BMC. Once again, thanks
for your timely help.

Regards,

Suresh Loganathan



On Thu, Aug 9, 2012 at 8:41 AM, Longwing, LJ CTR MDA/IC <
lj.longwing@mda.mil> wrote:

> Suresh,
> Malloc errors are 'Memory Allocation' errors, which means that some piece
> of the system is asking the OS for memory, and is getting an OS level
> response that the memory is not available.  In this case it is likely that
> they are running on 32 Bit OS's and in this case it is either the user
> tool, or the server that is running out of memory, a quick task manager/top
> will show you which one.  The 'fix' isn't so easy...usually it's as simple
> as close the affected application (client/server) and restart it to correct
> the problem short term, but why the process reached this 2GB limit is the
> main concern and would take effort from BMC to determine if there is some
> sort of leak that needs to be corrected.
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Suresh Loganathan
> Sent: Thursday, August 09, 2012 4:22 AM
> To: arslist@ARSLIST.ORG
> Subject: Malloc Failed On server in User Tool
>
> **
>  Hi Guys,
>
> I have a problem to use a Remedy user tool not web url. Only few (2) users
> are getting this issue. Please refer below
>
> ARERR[300] Malloc Failed On server.
>
> This issue creates the huge panic to our remedy admin team. can you please
> share the fix to resolve the issue.
>
> Regards,
>
> Suresh Loganathan
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
>
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Re: Malloc Failed On server in User Tool

2012-08-09 Thread Longwing, LJ CTR MDA/IC
Suresh,
Malloc errors are 'Memory Allocation' errors, which means that some piece of 
the system is asking the OS for memory, and is getting an OS level response 
that the memory is not available.  In this case it is likely that they are 
running on 32 Bit OS's and in this case it is either the user tool, or the 
server 'arserver.exe/arserverd' that is running out of memory, a quick task 
manager/top will show you which one.  The 'fix' isn't so easy...usually it's as 
simple as close the affected application (client/server) and restart it to 
correct the problem short term, but why the process reached this 2GB limit is 
the main concern and would take effort from BMC to determine if there is some 
sort of leak that needs to be corrected.

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Suresh Loganathan
Sent: Thursday, August 09, 2012 4:22 AM
To: arslist@ARSLIST.ORG
Subject: Malloc Failed On server in User Tool

** 
Hi Guys,
 
I have a problem to use a Remedy user tool not web url. Only few (2) users are 
getting this issue. Please refer below
 
ARERR[300] Malloc Failed On server.
 
This issue creates the huge panic to our remedy admin team. can you please 
share the fix to resolve the issue.
 
Regards,
 
Suresh Loganathan
_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

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