Re: Password Checking Problem

[ITSM Support]

HI Manjunath,

The Run Process ,  @@:Application-Confirm-Password 102 , sets a 
character field(say "Password")

to 1-if password is right & to 0-if password is not valid.
In the same active link, add GO TO action (after Set field action) with 
Execution Order higher than current active link.(say Exe.Order=1)


Create an active link ---

*Execution Order* -- 1
*Execution On Cond.*--Submit or a desired one.
*Run If*--"Password" = $NULL$
*If actions*--Message(customize the mesage as "password not valid").

Hope this helps...

Regards,
  *
Mahendra.

Vyom Labs Pvt. Ltd.
An ISO 2 certified company.
Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL
Web : www.vyomlabs.com

*manjunath badiger wrote:

**
Hi,

I am using @@:Application-Confirm-Password  inorder to check
whether user's password is right.
When the password is not correct, it pops-up the following error
message:


"ARERR [4549] Confirming password is not valid for the current user
Set fields active link running a process failed (ARERR 1603)"


Althought i am trying to store this result in a result field. Now how
do i
prevent this pop-up...
My intent here is to avoid this pop-up and provide a customised error
mesg.

I am using remedy ARS 6.3 it works good for remedy 7.0

Please do let me know
 
"
 
Thanks

Manjunath


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Re: Password Checking Problem

[Timothy Powell]

I'm sorry, but didn't you already ask this on Wed using the name/email of:
manjunath badiger [EMAIL PROTECTED]

 

And I saw a reply from Fred Grooms stating that in 6.3, it's a system
message specific to this function.

 

Tim

 

P.S.

Tip 1: You might want to pick one email account (preferably the one with the
real name in it) and use that one instead of multiple email accounts.

Tip 2: Follow up to your original post instead of posting the same question
again, especially within such a short time frame.

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of manjunath badiger
Sent: Wednesday, May 14, 2008 5:27 AM
To: arslist@ARSLIST.ORG
Subject: Password Checking Problem

 

** 

Hi,

I am using @@:Application-Confirm-Password  inorder to check
whether user's password is right.
When the password is not correct, it pops-up the following error
message:


"ARERR [4549] Confirming password is not valid for the current user
Set fields active link running a process failed (ARERR 1603)"


Althought i am trying to store this result in a result field. Now how
do i
prevent this pop-up...
My intent here is to avoid this pop-up and provide a customised error
mesg.

I am using remedy ARS 6.3 it works good for remedy 7.0

Please do let me know

 

"

 

Thanks

Manjunath

  

  _  

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Re: Password Checking Problem

[Grooms, Frederick W]

According to the 6.3 docs it is supposed to generate the error.
 
Application-Confirm-Password  
Validates if the password is the password for the current user. 
For , you can use a reference to field 102, which is the
password field. Returns ARERR 4549 or no error: 
- No error-Indicates success of the password confirmation, with a
returned value of NULL.
- ARERR 4549-Indicates failure of the password confirmation.

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of manjunath badiger
Sent: Wednesday, May 14, 2008 4:27 AM
To: arslist@ARSLIST.ORG
Subject: Password Checking Problem


** 
Hi,

I am using @@:Application-Confirm-Password  inorder to check
whether user's password is right.
When the password is not correct, it pops-up the following error
message:


"ARERR [4549] Confirming password is not valid for the current user
Set fields active link running a process failed (ARERR 1603)"


Althought i am trying to store this result in a result field. Now how
do i
prevent this pop-up...
My intent here is to avoid this pop-up and provide a customised error
mesg.

I am using remedy ARS 6.3 it works good for remedy 7.0

Please do let me know

 
"
 
Thanks
Manjunath



Bring your gang together. Do your thing. Find your favourite Yahoo!
Group.
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Are" html___

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