Review the users People record. When the People record is created it is
proposed and needs to be changed to enabled.
-Original Message-
From: Sergio Tomillero [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Mon, 17 Nov 2008 6:46 am
Subject: Re: People not able to create new request.
Hello Vinit,
Did you test installing ITSM 7.0.03 latest patch?
vinitPatil wrote:
Hello All,
I've integrated Active Directory with Remedy. By using ARDBC plugin I
fetched all the people records from Active Directory to Vendor form. I've
an escalation on Vendor form which create/update records from Vendor form
to People form using Push Field.
I already put on External Authentication with 'Authenticate Unregisterd
Users' and 'Cross Reference Blank password'. With this, user can log in to
the system using his AD password however, he can not create new request.
Whenever he click Requestor Console it gives an error 'You are not
registered User...'.
As this is my first Active Directory integration, I don't know what went
wrong here.
I should be very grateful to you, if you explain this to me.
I am on AIX, ARS 7.1, ITSM 7.0.0.3
Thanks,
Vinit
--
View this message in context:
http://www.nabble.com/People-not-able-to-create-new-request.-tp20534041p20537988.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
