Re: Return to home page

2008-05-16 Thread Murtuza B
Hello RK,
 
This might happen when you use the following link to log in to the
mid-tier (usually thru a bookmark): 
 
https://intranet.ors-service-desk.siemens.com/mid-tier/shared/login/logi
n.jsp
https://intranet.ors-service-desk.siemens.com/mid-tier/shared/login/log
in.jsp 
 
You might want to use this instead:
 
https://intranet.ors-service-desk.siemens.com/mid-tier/home
 
Rgds,
Murtuza.



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of sanapala, Rajinikanth IN BOM
SISL
Sent: Friday, May 16, 2008 11:59 AM
To: arslist@ARSLIST.ORG
Subject: Return to home page


** 

Hi List, 

 

When I am trying to login to webclient (Through midtier),  I am getting
following error, 

 

Can any one tell me what could be the reason behind this error, 

 

while trying to process your request: 

 

ARERR [9295] 
Incorrect login parameters. Web page, user, and/or server name(s) must
be provided

Return to home page
https://intranet.ors-service-desk.siemens.com/mid-tier/home  

 

ARS6.3

Midter  6.3

 

Regards,

RK

 


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Re: Return to home page

2008-05-16 Thread sanapala, Rajinikanth IN BOM SISL
Murtuza, 

 

I tried both, but no luck. 

We have two midtier link, other one is working fine. User could login on
his first attempt, 

 

But only below one prompting user to go for home page and then allowing
to login on his second attempt.

 

Anyway thanks for your response.

 

Regrads,

RK



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Murtuza B
Sent: Friday, May 16, 2008 12:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Return to home page

 

Hello RK,

 

This might happen when you use the following link to log in to the
mid-tier (usually thru a bookmark): 

 

https://intranet.ors-service-desk.siemens.com/mid-tier/shared/login/logi
n.jsp

 

You might want to use this instead:

 

https://intranet.ors-service-desk.siemens.com/mid-tier/home

 

Rgds,

Murtuza.

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of sanapala, Rajinikanth IN BOM
SISL
Sent: Friday, May 16, 2008 11:59 AM
To: arslist@ARSLIST.ORG
Subject: Return to home page

** 

Hi List, 

 

When I am trying to login to webclient (Through midtier),  I am getting
following error, 

 

Can any one tell me what could be the reason behind this error, 

 

while trying to process your request: 

 

ARERR [9295] 
Incorrect login parameters. Web page, user, and/or server name(s) must
be provided

Return to home page
https://intranet.ors-service-desk.siemens.com/mid-tier/home  

 

ARS6.3

Midter  6.3

 

Regards,

RK

 


Important notice:This e-mail and any attachment thereto contains
corporate proprietary information. If you have received it by mistake,
please notify us immediately by reply e-mail and delete this e-mail and
its attachments from your system.
Thank You. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the
Answers Are html___ 

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html___


 
 
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Re: Return to home page

2008-05-16 Thread Nair, Rajesh IN BOM SISL
Dear Rajnikanth 
 
 
The following is a customization that can be done to login_common.jsp.
Add the code below with bold text
 
   if (requrl != null  requrl.charAt(0) == '/') {
   int appidx = requrl.indexOf(/apps/);
   if (appidx != -1) {
   try {
   String[]
pathelements=GoatHttpServlet.getI18nFriendlyPathElements(requrl,
request.getContextPath());
   if(pathelements!=null  pathelements.length  2) {
   // server = pathelements[1]
   // appname = pathelements[2]
 
session.setAttribute(arsys.customlogout.pathelements, pathelements);
//HACK [SW00216932]: I am storing this so I can get the custom logout
page. HV.
   ServerLogin serverlogin =
ServerLogin.getAdmin(pathelements[1], locale);
   GoatApplicationContainer app =
GoatApplicationContainer.get(serverlogin, pathelements[2]);
   BrowserType browser =
BrowserType.getTypeFromRequest(request);
   String filename =
GoatHttpServlet.getL10NFileName(login.html, request);
   Globule g = app.getResourceFile(browser,
public/+filename);
   if (g==null) { //no locale version so default to
login.html
   g = app.getResourceFile(browser,
public/login.html);
   filename = login.html;
   }
   String respath = ../pubapps/ + pathelements[1] +
/ + pathelements[2] + /resources/;
   if (g != null)
   iframeurl = respath + filename;
   g = app.getResourceFile(browser,
public/login_bkgd_image.gif);
   if (g != null)
   bgimg = respath + login_bkgd_image.gif;
   }
   } catch (GoatException e) {
   // Ignore - we just don't show any customization
   }
   }
   }
   else  // Customization to allow bookmarking to login.jsp
   {
// Need to set the value of two variables:
// 1) server (the arserver to login to)
// 2) nextPage (the page/form to take the user to after logging in)
 
// Below are several examples of how to set these variables. Please
note that all but 1 instance of each variable must be commented out.
 
//hardcoded server to login to
server=bbehling;  
 
//dynamic arserver (homepage server) to login to.
 
//server=Configuration.getInstance().getProperty(arsystem.homepage_serv
er);  
 
//dynamic arserver (preference server) to login to. (This will only
work if 1 arserver is in the list).
 
//server=Configuration.getInstance().getProperty(arsystem.preference_se
rvers_list);  
 
//hardcoded destination to take the user to after login (homepage).
There is no way to make this dynamic. 
nextPage=/home;  
 
//hardcoded destination to take the user to after login (homepage).
There is no way to make this dynamic.
//nextPage=/forms/bbehling/AR+System+Mid+Tier+Object+List;   
   }
 
NOTE: After this change has been made to login_common.jsp, you MUST
delete the pagecompile (*.java and *.class) for the login.jsp. In
ServletExec, this would be deleting the following directory (for
example):
C:\Program Files\New Atlanta\ServletExec ISAPI\ServletExec
Data\default\arsys\pagecompile\_shared
You may also need to restart ServletExec. 
 
Now, when a user accesses login.jsp directly, it will log them into the
specified arserver and page you have defined.
 
If the user accesses a form URL (as normal), for example:
http://webserver/arsys/forms/arserver/formname
http://webserver/arsys/forms/arserver/formname 
It will redirect to login.jsp, and login.jsp will take them to the form
they specified.
 

 

 

Regards 


 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of sanapala, Rajinikanth IN BOM
SISL
Sent: Friday, May 16, 2008 12:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: Return to home page


** 

Murtuza, 

 

I tried both, but no luck. 

We have two midtier link, other one is working fine. User could login on
his first attempt, 

 

But only below one prompting user to go for home page and then allowing
to login on his second attempt.

 

Anyway thanks for your response.

 

Regrads,

RK



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Murtuza B
Sent: Friday, May 16, 2008 12:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Return to home page

 

Hello RK,

 

This might happen when you use the following link to log in to the
mid-tier (usually thru a bookmark): 

 

https://intranet.ors-service-desk.siemens.com/mid-tier/shared/login/logi
n.jsp

 

You might want to use this instead:

 

https://intranet.ors-service-desk.siemens.com/mid-tier/home

 

Rgds,

Murtuza.

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of sanapala, Rajinikanth IN BOM
SISL
Sent

Re: Return to home page

2008-05-16 Thread Murtuza B
If you send in both links, we might be able to get a better idea...
 
rgds



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of sanapala, Rajinikanth IN BOM
SISL
Sent: Friday, May 16, 2008 12:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: Return to home page


** 

Murtuza, 

 

I tried both, but no luck. 

We have two midtier link, other one is working fine. User could login on
his first attempt, 

 

But only below one prompting user to go for home page and then allowing
to login on his second attempt.

 

Anyway thanks for your response.

 

Regrads,

RK



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Murtuza B
Sent: Friday, May 16, 2008 12:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Return to home page

 

Hello RK,

 

This might happen when you use the following link to log in to the
mid-tier (usually thru a bookmark): 

 

https://intranet.ors-service-desk.siemens.com/mid-tier/shared/login/logi
n.jsp

 

You might want to use this instead:

 

https://intranet.ors-service-desk.siemens.com/mid-tier/home

 

Rgds,

Murtuza.

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of sanapala, Rajinikanth IN BOM
SISL
Sent: Friday, May 16, 2008 11:59 AM
To: arslist@ARSLIST.ORG
Subject: Return to home page

** 

Hi List, 

 

When I am trying to login to webclient (Through midtier),  I am getting
following error, 

 

Can any one tell me what could be the reason behind this error, 

 

while trying to process your request: 

 

ARERR [9295] 
Incorrect login parameters. Web page, user, and/or server name(s) must
be provided

Return to home page
https://intranet.ors-service-desk.siemens.com/mid-tier/home  

 

ARS6.3

Midter  6.3

 

Regards,

RK

 


Important notice:This e-mail and any attachment thereto contains
corporate proprietary information. If you have received it by mistake,
please notify us immediately by reply e-mail and delete this e-mail and
its attachments from your system.
Thank You. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the
Answers Are html___ 


Important notice:This e-mail and any attachment thereto contains
corporate proprietary information. If you have received it by mistake,
please notify us immediately by reply e-mail and delete this e-mail and
its attachments from your system.
Thank You. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the
Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist:
Where the Answers Are html___


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If verification is required please request a hard-copy version.  This 
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Re: Return to home page

2008-05-16 Thread john rosquist
RK,
Just to check, go into the midtier admin console and ensure that the mid tier 
is pointing to the correct AR server.  Additionaly you may want to consider 
adding the ip address here, the FQDN and just the ar server name.  
Try completly flushing your browser's cache.  
Post the actual link that you are using.  Obscure the FQDN is secuirty is a 
concern.
John Rosquist


- Original Message 
From: Murtuza B [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Friday, May 16, 2008 4:32:05 AM
Subject: Re: Return to home page

** 
If you send in both links, we might be able to get a better idea...
 
rgds



From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of sanapala, Rajinikanth IN BOM SISL
Sent: Friday, May 16, 2008 12:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: Return to home page

** 
Murtuza, 
 
I tried both, but no luck. 
We have two midtier link, other one is working fine. User could login on his 
first attempt, 
 
But only below one prompting user to go for home page and then allowing to 
login on his second attempt.
 
Anyway thanks for your response.
 
Regrads,
RK



From:Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Murtuza B
Sent: Friday, May 16, 2008 12:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Return to home page
 
Hello RK,
 
This might happen when you use the following link to log in to the mid-tier 
(usually thru a bookmark): 
 
https://intranet.ors-service-desk.siemens.com/mid-tier/shared/login/login.jsp
 
You might want to use this instead:
 
https://intranet.ors-service-desk.siemens.com/mid-tier/home
 
Rgds,
Murtuza.
 



From:Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of sanapala, Rajinikanth IN BOM SISL
Sent: Friday, May 16, 2008 11:59 AM
To: arslist@ARSLIST.ORG
Subject: Return to home page
** 
Hi List, 
 
When I am trying to login to webclient (Through midtier),  I am getting 
following error, 
 
Can any one tell me what could be the reason behind this error, 
 
while trying to process your request: 
 
ARERR [9295] 
Incorrect login parameters. Web page, user, and/or server name(s) must be 
provided
Return to home page 
 
ARS    6.3
Midter  6.3
 
Regards,
RK
 

Important notice:This e-mail and any attachment thereto contains corporate 
proprietary information. If you have received it by mistake, please notify us 
immediately by reply e-mail and delete this e-mail and its attachments from 
your system.
Thank You. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers 
Are html___ 

Important notice:This e-mail and any attachment thereto contains corporate 
proprietary information. If you have received it by mistake, please notify us 
immediately by reply e-mail and delete this e-mail and its attachments from 
your system.
Thank You. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers 
Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers 
Are html_Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers 
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Re: Return to home page

2008-05-16 Thread Joe Castleman
Glad to see that this topic came up:  I know that the
[server]/shared/login/login.jsp URL will often fail on the first attempt,
whereas the [server]/home URL is reliable.

 

But what is the reason for this?  Someone keeps asking me, and we're both
tired of me saying that's just the way it is.

 

Thanks,

 

Joe Castleman

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Murtuza B
Sent: Friday, May 16, 2008 2:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: [ARSLIST] Return to home page

 

Hello RK,

 

This might happen when you use the following link to log in to the mid-tier
(usually thru a bookmark): 

 

https://intranet.ors-service-desk.siemens.com/mid-tier/shared/login/login.js
p

 

You might want to use this instead:

 

https://intranet.ors-service-desk.siemens.com/mid-tier/home

 

Rgds,

Murtuza.

 

 

__Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
html___

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Re: Return to home page

2008-05-16 Thread Eli Schilling
Joe,
 
When you access /arsys/home the system performs a redirect to
/shared/login/login.jsp and in the process it loads two java
modules/functions.  When you navigate directly to
/shared/login/login.jsp those modules/functions don't get loaded so when
you try to login and the login script calls one/both of the functions
they aren't available.  
 
I may not be describing this accurately since I am not intimately
familiar with Java...but I did trace this a few years back when we were
on 6.3 and thats what I came up with.
 
 
-Eli



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe Castleman
Sent: Friday, May 16, 2008 10:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: Return to home page


** 

Glad to see that this topic came up:  I know that the
[server]/shared/login/login.jsp URL will often fail on the first
attempt, whereas the [server]/home URL is reliable.

 

But what is the reason for this?  Someone keeps asking me, and we're
both tired of me saying that's just the way it is.

 

Thanks,

 

Joe Castleman

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Murtuza B
Sent: Friday, May 16, 2008 2:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: [ARSLIST] Return to home page

 

Hello RK,

 

This might happen when you use the following link to log in to the
mid-tier (usually thru a bookmark): 

 

https://intranet.ors-service-desk.siemens.com/mid-tier/shared/login/logi
n.jsp

 

You might want to use this instead:

 

https://intranet.ors-service-desk.siemens.com/mid-tier/home

 

Rgds,

Murtuza.

 

 

__Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the
Answers Are html___

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Re: Return to home page

2008-05-16 Thread Joe Castleman
Thanks for the explanation!  I'll keep this tagged for future reference,
like I said someone is certain to ask me about it again.

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Eli Schilling
Sent: Friday, May 16, 2008 1:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: [ARSLIST] Return to home page

 

Joe,

 

When you access /arsys/home the system performs a redirect to
/shared/login/login.jsp and in the process it loads two java
modules/functions.  When you navigate directly to /shared/login/login.jsp
those modules/functions don't get loaded so when you try to login and the
login script calls one/both of the functions they aren't available.  

 

I may not be describing this accurately since I am not intimately familiar
with Java...but I did trace this a few years back when we were on 6.3 and
thats what I came up with.

 

 

-Eli

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe Castleman
Sent: Friday, May 16, 2008 10:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: Return to home page

** 

Glad to see that this topic came up:  I know that the
[server]/shared/login/login.jsp URL will often fail on the first attempt,
whereas the [server]/home URL is reliable.

 

But what is the reason for this?  Someone keeps asking me, and we're both
tired of me saying that's just the way it is.

 

Thanks,

 

Joe Castleman

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Murtuza B
Sent: Friday, May 16, 2008 2:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: [ARSLIST] Return to home page

 

Hello RK,

 

This might happen when you use the following link to log in to the mid-tier
(usually thru a bookmark): 

 

https://intranet.ors-service-desk.siemens.com/mid-tier/shared/login/login.js
p

 

You might want to use this instead:

 

https://intranet.ors-service-desk.siemens.com/mid-tier/home

 

Rgds,

Murtuza.

 

 

__Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers
Are html___

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html___

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