Re: SSO and Pass Thru
Thanks, Must be https (Security folks :)) Doug P.S. Trying the ViewFormServlet now -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Wednesday, June 22, 2011 2:03 PM To: arslist@ARSLIST.ORG Subject: Re: SSO and Pass Thru Does it have to be https? If not you can add port 8080 and bypass IIS completely. When passing user and password you may also need to switch to the ViewFormServlet type of URL (This is according to page 124 of the Mid-Tier manual). http:///arsys/servlet/ViewFormServlet?form=&server=&username=&pwd= Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Wednesday, June 22, 2011 11:32 AM To: arslist@ARSLIST.ORG Subject: SSO and Pass Thru ** List, We are testing an implementation of SSO, all is working fine except - We have a survey link which has a User Name, Password & Entry ID of a survey record (Example) https://MYREMEDYSEVER/arsys/forms/SERVERNAME/ESRV:eSurvey/Web/?eid=SRV-256&username=esurvey160&pwd=Silosb160 (Filter Example - web.xml) eSurvey Filter eSurvey Filter /arsys/forms/SERVERNAME/ESRV:eSurvey/Web/* This allows people to fill out the survey without having to "login" and remain "anonymous" We created a filter on IIS to allow the "pass thru" of these links, but it is not working Any Thoughts? Configuration ARS 7.1 Patch 8 Windows 2003 MS SQL IIS & New Atlanta Thanks, Doug Doug Tanner Compass Group, The Americas Manager, Enterprise Service Applications Remedy Skilled Professional (RSP) Office (704) 328-3178 Cell (980) 230-8563 doug.tan...@compass-usa.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: SSO and Pass Thru
Thanks Mark, trying it now. Doug -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, June 22, 2011 2:46 PM To: arslist@ARSLIST.ORG Subject: Re: SSO and Pass Thru Hi Doug, I do something very similar and I see that the order of information is slightly different than you have it. https://&username=esurvey&pwd=Silosb160&eid=SRV-256 Running ARS 6.3 patch 20. Hope this helps Mark -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Wednesday, June 22, 2011 2:03 PM To: arslist@ARSLIST.ORG Subject: Re: SSO and Pass Thru Does it have to be https? If not you can add port 8080 and bypass IIS completely. When passing user and password you may also need to switch to the ViewFormServlet type of URL (This is according to page 124 of the Mid-Tier manual). http:///arsys/servlet/ViewFormServlet?form=&server=&username=&pwd= Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Wednesday, June 22, 2011 11:32 AM To: arslist@ARSLIST.ORG Subject: SSO and Pass Thru ** List, We are testing an implementation of SSO, all is working fine except - We have a survey link which has a User Name, Password & Entry ID of a survey record (Example) https://MYREMEDYSEVER/arsys/forms/SERVERNAME/ESRV:eSurvey/Web/?eid=SRV-256&username=esurvey160&pwd=Silosb160 (Filter Example - web.xml) eSurvey Filter eSurvey Filter /arsys/forms/SERVERNAME/ESRV:eSurvey/Web/* This allows people to fill out the survey without having to "login" and remain "anonymous" We created a filter on IIS to allow the "pass thru" of these links, but it is not working Any Thoughts? Configuration ARS 7.1 Patch 8 Windows 2003 MS SQL IIS & New Atlanta Thanks, Doug Doug Tanner Compass Group, The Americas Manager, Enterprise Service Applications Remedy Skilled Professional (RSP) Office (704) 328-3178 Cell (980) 230-8563 doug.tan...@compass-usa.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: SSO and Pass Thru
Hi Doug, I do something very similar and I see that the order of information is slightly different than you have it. https://&username=esurvey&pwd=Silosb160&eid=SRV-256 Running ARS 6.3 patch 20. Hope this helps Mark -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Wednesday, June 22, 2011 2:03 PM To: arslist@ARSLIST.ORG Subject: Re: SSO and Pass Thru Does it have to be https? If not you can add port 8080 and bypass IIS completely. When passing user and password you may also need to switch to the ViewFormServlet type of URL (This is according to page 124 of the Mid-Tier manual). http:///arsys/servlet/ViewFormServlet?form=&server=&username=&pwd= Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Wednesday, June 22, 2011 11:32 AM To: arslist@ARSLIST.ORG Subject: SSO and Pass Thru ** List, We are testing an implementation of SSO, all is working fine except - We have a survey link which has a User Name, Password & Entry ID of a survey record (Example) https://MYREMEDYSEVER/arsys/forms/SERVERNAME/ESRV:eSurvey/Web/?eid=SRV-256&username=esurvey160&pwd=Silosb160 (Filter Example - web.xml) eSurvey Filter eSurvey Filter /arsys/forms/SERVERNAME/ESRV:eSurvey/Web/* This allows people to fill out the survey without having to "login" and remain "anonymous" We created a filter on IIS to allow the "pass thru" of these links, but it is not working Any Thoughts? Configuration ARS 7.1 Patch 8 Windows 2003 MS SQL IIS & New Atlanta Thanks, Doug Doug Tanner Compass Group, The Americas Manager, Enterprise Service Applications Remedy Skilled Professional (RSP) Office (704) 328-3178 Cell (980) 230-8563 doug.tan...@compass-usa.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Re: SSO and Pass Thru
Does it have to be https? If not you can add port 8080 and bypass IIS completely. When passing user and password you may also need to switch to the ViewFormServlet type of URL (This is according to page 124 of the Mid-Tier manual). http:///arsys/servlet/ViewFormServlet?form=&server=&username=&pwd= Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Wednesday, June 22, 2011 11:32 AM To: arslist@ARSLIST.ORG Subject: SSO and Pass Thru ** List, We are testing an implementation of SSO, all is working fine except - We have a survey link which has a User Name, Password & Entry ID of a survey record (Example) https://MYREMEDYSEVER/arsys/forms/SERVERNAME/ESRV:eSurvey/Web/?eid=SRV-256&username=esurvey160&pwd=Silosb160 (Filter Example - web.xml) eSurvey Filter eSurvey Filter /arsys/forms/SERVERNAME/ESRV:eSurvey/Web/* This allows people to fill out the survey without having to "login" and remain "anonymous" We created a filter on IIS to allow the "pass thru" of these links, but it is not working Any Thoughts? Configuration ARS 7.1 Patch 8 Windows 2003 MS SQL IIS & New Atlanta Thanks, Doug Doug Tanner Compass Group, The Americas Manager, Enterprise Service Applications Remedy Skilled Professional (RSP) Office (704) 328-3178 Cell (980) 230-8563 doug.tan...@compass-usa.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
