Re: email engine sending emails while disabled ?!?!
maybe I was not clear enough. The problem is that I don't want my email engine to be stopped. I'd like to get incoming emails. Therefore I would also like not to disable sendmail. What I would like is not sending outgoing emails. That was working fine for months. The email engine was running and only the Outgoing emails was disabled. I was getting incoming emails and nothing was sent out. The other day I noticed that the email engine was down. I started it while the Outgoing was still disabled. I could check this through the User tool. However people got emails from my platform. So my question is how can this be ? Is anybody aware of such problem with the email engine ? Has anybody experience such a curiosity ? Is there soemthing else to check in some config file ? Thansk for your feedback anyway. Serouche McKenzie, James J C-E LCMC HQISEC/L3 wrote: ** Lars: Yes, an arsystem stop followed by an arsystem start should stop the email engine if it is truly disabled. You don't need to stop workflow, if the email engine is truly disabled. If you have access to a terminal or SSH session you can check if the engine is indeed down on a UNIX system. Just run ps -ef, pipe it (|) to a grep session looking for email and if you get no return then it is down. If you do get a answer back, that means that the process is running and needs to be stopped. If you are not a system admin, then get one to help you. If you are, you know what to do to stop it. I find that sometimes the admin tool will tell you one thing and your system another... James McKenzie From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, August 10, 2006 7:08 AM To: arslist@ARSLIST.ORG Subject: Re: email engine sending emails while disabled ?!?! ** arsystem stop/start should fix this. No need to disable wf, correct me if I'm wrong ... L ars -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of McKenzie, James J C-E LCMC HQISEC/L3 Sent: Thursday, August 10, 2006 3:56 PM To: arslist@ARSLIST.ORG Subject: Re: email engine sending emails while disabled ?!?! ** Serouche: You have to disable the workflow for the e-mail engine or it will definitely send out mail. You did not state which platform you are on, but I know of another method, under UNIX that will also stop mail from being sent and that is to disable or stop the sendmail process. James McKenzie -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour Sent: Thursday, August 10, 2006 12:38 AM To: arslist@ARSLIST.ORG Subject: email engine sending emails while disabled ?!?! yes listers indeed that's exacty what happen ! And I don't believe in ghosts ! Yesterday I started the email engine with /opt/AREmail/emaild.sh start I got dozen of calls minutes later because this email engine was sending out emails. But when I had a look into the arusertool at AR System Email Mailbox Configuration for the Outgoing entry I could see it is disabled. So could anyone give a help/idea/information/suggestion on how this could had happend ? My env: ars server and email engine 6.00.01 patch 1454 SunOS 5.9 on sun4u DB: Sybase 12.5.3/EBF 12600 ESD#3 s. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: email engine sending emails while disabled ?!?!
Hi, If you disable the outgoing mailbox(es) and then restart the Email Engine (restart Service or kill the email daemon process), it should not send any emails. Best Regards - Misi, RRR AB, http://www.rrr.se maybe I was not clear enough. The problem is that I don't want my email engine to be stopped. I'd like to get incoming emails. Therefore I would also like not to disable sendmail. What I would like is not sending outgoing emails. That was working fine for months. The email engine was running and only the Outgoing emails was disabled. I was getting incoming emails and nothing was sent out. The other day I noticed that the email engine was down. I started it while the Outgoing was still disabled. I could check this through the User tool. However people got emails from my platform. So my question is how can this be ? Is anybody aware of such problem with the email engine ? Has anybody experience such a curiosity ? Is there soemthing else to check in some config file ? Thansk for your feedback anyway. Serouche McKenzie, James J C-E LCMC HQISEC/L3 wrote: ** Lars: Yes, an arsystem stop followed by an arsystem start should stop the email engine if it is truly disabled. You don't need to stop workflow, if the email engine is truly disabled. If you have access to a terminal or SSH session you can check if the engine is indeed down on a UNIX system. Just run ps -ef, pipe it (|) to a grep session looking for email and if you get no return then it is down. If you do get a answer back, that means that the process is running and needs to be stopped. If you are not a system admin, then get one to help you. If you are, you know what to do to stop it. I find that sometimes the admin tool will tell you one thing and your system another... James McKenzie From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, August 10, 2006 7:08 AM To: arslist@ARSLIST.ORG Subject: Re: email engine sending emails while disabled ?!?! ** arsystem stop/start should fix this. No need to disable wf, correct me if I'm wrong ... L ars -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of McKenzie, James J C-E LCMC HQISEC/L3 Sent: Thursday, August 10, 2006 3:56 PM To: arslist@ARSLIST.ORG Subject: Re: email engine sending emails while disabled ?!?! ** Serouche: You have to disable the workflow for the e-mail engine or it will definitely send out mail. You did not state which platform you are on, but I know of another method, under UNIX that will also stop mail from being sent and that is to disable or stop the sendmail process. James McKenzie -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour Sent: Thursday, August 10, 2006 12:38 AM To: arslist@ARSLIST.ORG Subject: email engine sending emails while disabled ?!?! yes listers indeed that's exacty what happen ! And I don't believe in ghosts ! Yesterday I started the email engine with /opt/AREmail/emaild.sh start I got dozen of calls minutes later because this email engine was sending out emails. But when I had a look into the arusertool at AR System Email Mailbox Configuration for the Outgoing entry I could see it is disabled. So could anyone give a help/idea/information/suggestion on how this could had happend ? My env: ars server and email engine 6.00.01 patch 1454 SunOS 5.9 on sun4u DB: Sybase 12.5.3/EBF 12600 ESD#3 s. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: email engine sending emails while disabled ?!?!
indeed ! aleluia ! This is exactly what I did ! And still the email engine sent out email ! Any other idea ? s. Misi Mladoniczky wrote: Hi, If you disable the outgoing mailbox(es) and then restart the Email Engine (restart Service or kill the email daemon process), it should not send any emails. Best Regards - Misi, RRR AB, http://www.rrr.se maybe I was not clear enough. The problem is that I don't want my email engine to be stopped. I'd like to get incoming emails. Therefore I would also like not to disable sendmail. What I would like is not sending outgoing emails. That was working fine for months. The email engine was running and only the Outgoing emails was disabled. I was getting incoming emails and nothing was sent out. The other day I noticed that the email engine was down. I started it while the Outgoing was still disabled. I could check this through the User tool. However people got emails from my platform. So my question is how can this be ? Is anybody aware of such problem with the email engine ? Has anybody experience such a curiosity ? Is there soemthing else to check in some config file ? Thansk for your feedback anyway. Serouche McKenzie, James J C-E LCMC HQISEC/L3 wrote: ** Lars: Yes, an arsystem stop followed by an arsystem start should stop the email engine if it is truly disabled. You don't need to stop workflow, if the email engine is truly disabled. If you have access to a terminal or SSH session you can check if the engine is indeed down on a UNIX system. Just run ps -ef, pipe it (|) to a grep session looking for email and if you get no return then it is down. If you do get a answer back, that means that the process is running and needs to be stopped. If you are not a system admin, then get one to help you. If you are, you know what to do to stop it. I find that sometimes the admin tool will tell you one thing and your system another... James McKenzie From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, August 10, 2006 7:08 AM To: arslist@ARSLIST.ORG Subject: Re: email engine sending emails while disabled ?!?! ** arsystem stop/start should fix this. No need to disable wf, correct me if I'm wrong ... L ars -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of McKenzie, James J C-E LCMC HQISEC/L3 Sent: Thursday, August 10, 2006 3:56 PM To: arslist@ARSLIST.ORG Subject: Re: email engine sending emails while disabled ?!?! ** Serouche: You have to disable the workflow for the e-mail engine or it will definitely send out mail. You did not state which platform you are on, but I know of another method, under UNIX that will also stop mail from being sent and that is to disable or stop the sendmail process. James McKenzie -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Serouche Rahimpour Sent: Thursday, August 10, 2006 12:38 AM To: arslist@ARSLIST.ORG Subject: email engine sending emails while disabled ?!?! yes listers indeed that's exacty what happen ! And I don't believe in ghosts ! Yesterday I started the email engine with /opt/AREmail/emaild.sh start I got dozen of calls minutes later because this email engine was sending out emails. But when I had a look into the arusertool at AR System Email Mailbox Configuration for the Outgoing entry I could see it is disabled. So could anyone give a help/idea/information/suggestion on how this could had happend ? My env: ars server and email engine 6.00.01 patch 1454 SunOS 5.9 on sun4u DB: Sybase 12.5.3/EBF 12600 ESD#3 s. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: email engine sending emails while disabled ?!?!
** Is it possible that itisa funky cache thing.Maybe you should try enabling the mailbox, cycle the email engine, then disable the mailbox, and cycle the email engine again. I don't think it would hurt. Also, are you sure the e-mails going out are actaully going through that mailbox. Is it possible that they are actually going through a different outgoing mailbox? .ron On 8/11/06, Serouche Rahimpour [EMAIL PROTECTED] wrote: indeed !aleluia !This is exactly what I did !And still the email engine sent out email !Any other idea ? s.Misi Mladoniczky wrote:Hi,If you disable the outgoing mailbox(es) and then restart the Email Engine(restart Service or kill the email daemon process), it should not send any emails.Best Regards - Misi, RRR AB, http://www.rrr.semaybe I was not clear enough.The problem is that I don't want my email engine to be stopped. I'd like to get incoming emails. Therefore I would also like not todisable sendmail.What I would like is not sending outgoing emails.That was working fine for months. The email engine was running and only the Outgoing emails was disabled.I was getting incoming emails and nothing was sent out.The other day I noticed that the email engine was down.I started it while the Outgoing was still disabled. I could check this through the User tool.However people got emails from my platform.So my question is how can this be ?Is anybody aware of such problem with the email engine ?Has anybody experience such a curiosity ? Is there soemthing else to check in some config file ?Thansk for your feedback anyway.SeroucheMcKenzie, James J C-E LCMC HQISEC/L3 wrote: **Lars:Yes, an arsystem stop followed by an arsystem start should stop theemail engine if it is truly disabled.You don't need to stop workflow, if the email engine is truly disabled.If you have access to a terminal or SSH session you can check if theengine is indeed down on a UNIX system.Just run ps -ef, pipe it (|) to a grep session looking for email and if you get no return then itis down.If you do get a answer back, that means that the process isrunning and needs to be stopped.If you are not a system admin, then get one to help you.If you are, you know what to do to stop it.I find that sometimes the admin tool will tell you one thing and yoursystem another... James McKenzieFrom: Action Request System discussion list(ARSList)[mailto: arslist@ARSLIST.ORG] On Behalf Of[EMAIL PROTECTED]Sent: Thursday, August 10, 2006 7:08 AM To: arslist@ARSLIST.ORGSubject: Re: email engine sending emails while disabled ?!?!**arsystem stop/start should fix this. No need to disable wf, correct me if I'm wrong ...L ars-Original Message-From: Action Request System discussion list(ARSList)[mailto: arslist@ARSLIST.ORG]On Behalf Of McKenzie, James J C-E LCMCHQISEC/L3Sent: Thursday, August 10, 2006 3:56 PMTo: arslist@ARSLIST.ORGSubject: Re: email engine sending emails while disabled ?!?!** Serouche:You have to disable the workflow for the e-mail engine or itwill definitely send out mail.You did not state which platform you are on, but I know of another method, under UNIX that will also stop mail from being sentand that is to disable or stop the sendmail process.James McKenzie -Original Message-From: Action Request System discussion list(ARSList)[mailto:arslist@ARSLIST.ORG] On Behalf Of Serouche Rahimpour Sent: Thursday, August 10, 2006 12:38 AMTo: arslist@ARSLIST.ORGSubject: email engine sending emails while disabled ?!?! yes listers indeed that's exacty what happen !And I don't believe in ghosts !Yesterday I started the email engine with /opt/AREmail/emaild.sh start I got dozen of calls minutes laterbecause this email engine was sending out emails.But when I had a look into the arusertool at AR System Email Mailbox Configuration for the Outgoing entry I could see it is disabled.So could anyone give a help/idea/information/suggestion on howthis could had happend ? My env:ars server and email engine 6.00.01 patch 1454 SunOS 5.9 onsun4uDB: Sybase 12.5.3/EBF 12600 ESD#3 s.___UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org__20060125___This posting was submittedwith HTML in it_20060125___This posting was submitted with HTML in it_20060125___This posting was submitted with HTMLin it__ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org___UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___
Re: email engine sending emails while disabled ?!?!
** from the aremail directory you type ./emaild.sh stop this will stop the email engine. armonitor shoud restart it, if not do: nohup ./emaild.sh start Thiswill recycle the cache. Also note that there is a setting in your emaildeamon.pproerites file that controls the caching interval. The defauls is 30 minutes com.remedy.arsys.emaildaemon.server.Interval=30 On 8/11/06, Carey Matthew Black [EMAIL PROTECTED] wrote: Serouche,Ok. While I hate this solution (workaround) it works.1) Do not trust the enable/disable flag. There are bugs in special version of the Email engine that makes that a questionable value.2) Change the SMTP server to an invalid value. The Email engine willtry to send it, but fail to and log an error. (Keep an eye on thatError log form.. the data will grow...) 3) Restart the Email engine.And while we are on the topic...I would create this dummy config and mark it as the Default andleave it disabled.This way you can alter the Mailbox (to your normal mailbox name) in the Email Messages form for individual message and let them be sent,but the Notification actions will pickup the Default mailbox andthose should not be sent.HTH.--Carey Matthew Black Remedy Skilled Professional (RSP)ARS = Action Request System(Remedy)Solution = People + Process + ToolsFast, Accurate, Cheap Pick two.Never ascribe to malice, that which can be explained by incompetence. On 8/11/06, Serouche Rahimpour [EMAIL PROTECTED] wrote: indeed ! aleluia ! This is exactly what I did ! And still the email engine sent out email ! Any other idea ? s.___UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___
Re: email engine sending emails while disabled ?!?!
Title: RE: email engine sending emails while disabled ?!?! ** Serouche: You have to disable the workflow for the e-mail engine or it will definitely send out mail. You did not state which platform you are on, but I know of another method, under UNIX that will also stop mail from being sent and that is to disable or stop the sendmail process. James McKenzie -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Serouche Rahimpour Sent: Thursday, August 10, 2006 12:38 AM To: arslist@ARSLIST.ORG Subject: email engine sending emails while disabled ?!?! yes listers indeed that's exacty what happen ! And I don't believe in ghosts ! Yesterday I started the email engine with /opt/AREmail/emaild.sh start I got dozen of calls minutes later because this email engine was sending out emails. But when I had a look into the arusertool at AR System Email Mailbox Configuration for the Outgoing entry I could see it is disabled. So could anyone give a help/idea/information/suggestion on how this could had happend ? My env: ars server and email engine 6.00.01 patch 1454 SunOS 5.9 on sun4u DB: Sybase 12.5.3/EBF 12600 ESD#3 s. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___
Re: email engine sending emails while disabled ?!?!
Title: RE: email engine sending emails while disabled ?!?! ** arsystem stop/start should fix this. No need to disable wf, correct me if I'm wrong ... L ars -Original Message-From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3Sent: Thursday, August 10, 2006 3:56 PMTo: arslist@ARSLIST.ORGSubject: Re: email engine sending emails while disabled ?!?!** Serouche: You have to disable the workflow for the e-mail engine or it will definitely send out mail. You did not state which platform you are on, but I know of another method, under UNIX that will also stop mail from being sent and that is to disable or stop the sendmail process. James McKenzie -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Serouche Rahimpour Sent: Thursday, August 10, 2006 12:38 AM To: arslist@ARSLIST.ORG Subject: email engine sending emails while disabled ?!?! yes listers indeed that's exacty what happen ! And I don't believe in ghosts ! Yesterday I started the email engine with /opt/AREmail/emaild.sh start I got dozen of calls minutes later because this email engine was sending out emails. But when I had a look into the arusertool at AR System Email Mailbox Configuration for the Outgoing entry I could see it is disabled. So could anyone give a help/idea/information/suggestion on how this could had happend ? My env: ars server and email engine 6.00.01 patch 1454 SunOS 5.9 on sun4u DB: Sybase 12.5.3/EBF 12600 ESD#3 s. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___
Re: email engine sending emails while disabled ?!?!
Title: RE: email engine sending emails while disabled ?!?! ** Lars: Yes, an arsystem stop followed by an arsystem start should stop the email engine if it is truly disabled. You don't need to stop workflow, if the email engine is truly disabled. If you have access to a terminal or SSH session you can check if the engine is indeed down on a UNIX system. Just run ps -ef, pipe it (|) to a grep session looking for email and if you get no return then it is down. If you do get a answer back, that means that the process is running and needs to be stopped. If you are not a system admin, then get one to help you. If you are, you know what to do to stop it. I find that sometimes the admin tool will tell you one thing and your system another... James McKenzie From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, August 10, 2006 7:08 AM To: arslist@ARSLIST.ORG Subject: Re: email engine sending emails while disabled ?!?! ** arsystem stop/start should fix this. No need to disable wf, correct me if I'm wrong ... L ars -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3 Sent: Thursday, August 10, 2006 3:56 PM To: arslist@ARSLIST.ORG Subject: Re: email engine sending emails while disabled ?!?! ** Serouche: You have to disable the workflow for the e-mail engine or it will definitely send out mail. You did not state which platform you are on, but I know of another method, under UNIX that will also stop mail from being sent and that is to disable or stop the sendmail process. James McKenzie -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Serouche Rahimpour Sent: Thursday, August 10, 2006 12:38 AM To: arslist@ARSLIST.ORG Subject: email engine sending emails while disabled ?!?! yes listers indeed that's exacty what happen ! And I don't believe in ghosts ! Yesterday I started the email engine with /opt/AREmail/emaild.sh start I got dozen of calls minutes later because this email engine was sending out emails. But when I had a look into the arusertool at AR System Email Mailbox Configuration for the Outgoing entry I could see it is disabled. So could anyone give a help/idea/information/suggestion on how this could had happend ? My env: ars server and email engine 6.00.01 patch 1454 SunOS 5.9 on sun4u DB: Sybase 12.5.3/EBF 12600 ESD#3 s. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___
