Re: Remedy 9 mid tier URL

2016-02-10 Thread Su Kaur 
On 7.6 - URL http:/// 
automatically resolves to http:///arsys/shared/login.jsp

But on 9.0.1, we have to specify the complete URL.

Is it something related to the version or config changes?

Thanks!
Kaur

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Re: Remedy 9 mid tier URL

2016-02-09 Thread David Charters 
What is your mid-tier server OS? What web server are you running? (Apache, IIS 
etc...)

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Su Kaur
Sent: Tuesday, February 09, 2016 2:37 PM
To: arslist@ARSLIST.ORG
Subject: Remedy 9 mid tier URL

Hello All,

To access remedy 9 mid tier, we have to use the URL with port 8080 in it like 
http://:8080/arsys/shared/login.jsp.
Is there a way to remove port number from the url and access it with just the 
server name?

Thank you!
Kaur

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Re: Remedy 9 mid tier URL

2016-02-09 Thread John Johnson 
You can update the port in the tomcat config tool. Set it to port 80
instead of 8080. Port 80 is the default port for HTTP.

On Tue, Feb 9, 2016, 4:09 PM Su Kaur  wrote:

> Its a Windows 2012 server with Tomcat.
>
>
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Re: Remedy 9 mid tier URL

2016-02-09 Thread Su Kaur 
Its a Windows 2012 server with Tomcat.

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Remedy 9 mid tier URL

2016-02-09 Thread Su Kaur 
Hello All,

To access remedy 9 mid tier, we have to use the URL with port 8080 in it like 
http://:8080/arsys/shared/login.jsp.
Is there a way to remove port number from the url and access it with just the 
server name?

Thank you!
Kaur

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Re: Remedy 9 mid tier URL

2016-02-09 Thread Su Kaur 
Thank you. This worked.

-Kaur

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