Hi Nesma,
That's a good one. The only thing I can think of is that you have some
workflow throwing an error and preventing the operation. If this is the
case, here are a few thoughts on how you can locate the problem:
First, look for filters that Execute On on Delete and see if any of them
directly or indirectly trigger an Error type Message operation.
If this is happening, then due to the background nature of the archiving
mechanism, the message is not displayed for anyone anywhere. I'm pretty
sure, though, that it'll be dumped into the arerror.log, so look there for
an indication of the problem.
Finally, failing all else, turn on filter logging and try deleting the
record manually...this may reveal the problem.
I hope something here helps.
Thanks,
Charlie
On Mon, Feb 10, 2014 at 3:54 AM, Nesma ElShal, Vodafone Egypt
nesma.els...@vodafone.com wrote:
**
Dear Team,
Please support me in this case:
I'm trying to archive a form from form properties. And selected the
archive and delete from source option. But the record is archived and
isn't deleted from the source. What about this issue?
Thanks.
*Nesma Elshal*
SYSTEM ANALYST
Products Services Delivery
Vodafone Egypt
Mobile: +20 (10) 02861931
Email: nesma.els...@vodafone.com
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