Following are the specifics for the two positions I am seeking to fill:
POSITION I:
The Transportation Security Administration (TSA) Office of Security
Technology (OST) safeguards the Nation’s transportation systems by
providing efficient and effective security technology solutions through
applied research, development, operational testing, deployment, and life
cycle management to provide the free movement of people and commerce. OST
strives to identify, integrate, evaluate, and maintain security technology
equipment while maintaining a high level of flexibility, adaptability and
responsibility. TSA currently provides life-cycle management for over
18,000 individual pieces of Transportation Security Equipment (TSE) at over
450 locations, requiring constant security patching, software updates, and
bug fix releases. OST manages, authorizes, and implements the software and
hardware changes to TSE as required. Timely patching and system upgrades
are required to keep equipment working at peak operational levels for the
detection of threats at airports.
TSA intends to configure a government owned, contractor operated instance
of BMC Remedy IT Service Management Suite to use as a Service Management
Application (SMA) for the OST. The development will include integration
with the Security Technology Integrated Program (STIP) Enterprise Manager
(EM) for monitoring of changes to security equipment including location
updates, TSE software updates, STIP software updates, and other
Configuration Items. Additionally, the contractor shall be responsible for
integrating with the Maintenance Ticketing Application (MTA) to monitor for
similar changes in equipment location and software versions. Changes shall
be identified and routed through the system to provide proper approvals and
implementation on OST systems.
SMA will become the central repository of configuration items and location
information for all Transportation Security Equipment (TSE) managed by OST.
This will provide TSA data retention, facilitate configuration data
consistency and reporting, and allow TSA to build interfaces to other
agency systems as appropriate. The OST Configuration Management process
will be streamlined in conjunction with the deployment of this tool in
order for TSA to manage a greater number of configuration changes,
oversight of equipment deployed to the field, sustain high-levels of
service, and maintain the DHS and TSA security standards. TSA intends to
utilize a Commercial Off-The-Shelf (COTS) solution configured for use by
OST as the underlying solution for SMA. This position will be filled as a W-2
or 1099 Independent Contractor working for NEWGEN TECHNOLOGIES.
In addition to the above activity, I AM LOOKING TO FILL A SECOND POSITION:
Minimum 4 years of experience architecting, implementing, developing and
integrating BMC Remedy solutions. Hands on experience with the 7.5 version
of the BMC Remedy atrium products as a programmer. Must be experienced with
WebServices development in Remedy as well consuming WebServices required
for integrating with external systems. Hands-on experience deploying,
configuring, and integrating the following ITSM modules: Incident, Service
Catalog, Release Management. Hands-on experience with multi-tenancy.
Hands-on experience with Remedy performance tuning/performance
optimization. Hands-on experience establishing basic integrations between
event management/monitoring solutions and BMC Remedy for the purpose of
auto-generation of Incidents, Work Orders, and/or Requests for Change
(RFCs). TIBCO experience a plus. THIS POSITION WILL ALSO BE FILLED AS A W-2
EMPLOYEE OR 1099 INDEPENDENT CONTRACTOR WORKING FOR NEWGEN TECHNOLOGIES.
IF INTERESTED RUSH RESUMES TO ME AT j...@newgentechnologiies.com
Referrals also appreciated
Sincerely,
Jeff Glaser
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