Hi Sachin,
What sort of error is being received on that PC? There is a variety of errors
that can be raised, and the most regular (that I've experienced) is a Visual
C++ error - the only resolution I've found so far is to try to re-install the
Remedy client.
There's also a chance that the user in question is on a prior release of the
client - running a 5.1.2 client against 6.3 can give unpredictable results
Regards
Dave
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of nsachin
Sent: 24 February 2009 05:55
To: arslist@ARSLIST.ORG
Subject: Remedy user tool is crashing
Hi All,
I am running a OOTB report from my machine.The report is running fine
without causing any problems.But the same report is run by another user from
his machine.When that user runs this report, his Remedy user tool crashes.
What may the cause of this problem?
I am using BMC Remedy Version 6.3.
Regards,
Sachin
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