Re: Reoccurring Change Request

2011-06-28 Thread Alejandro Canon
You can use Asset Maintenance Scheduler for reoccurring Change Request, however 
you need to create Change Template with Change Type = Asset Maintenance.
If you don't select this value you won't be able to see template in Schedule 
Criteria Form in order to create Schedule.

Regards,

Alejandro

-Mensaje original-
De: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] 
En nombre de Remedy Developer
Enviado el: Lunes, 27 de Junio de 2011 9:03
Para: arslist@ARSLIST.ORG
Asunto: Reoccurring Change Request

Apart from the Workflow approach, what are the other ways to achieve to 
schedule a Reoccurring Change request with specific Change Template?
 
I have heard of Asset Maintenance Scheduler, but in it the Change Template 
Menu doe not have any Change Template listed.Also heard that the Menu 
enlist only Templates with Change Type as Asset Maintenance.
 
Please help me with this. How can be schedule a reoccurring Standard 
Change?
 
Thank you.

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Reoccurring Change Request

2011-06-28 Thread Dhananjay Deshpande
Apart from the Workflow approach, what are the other ways to achieve to 
schedule a Reoccurring Change request with specific Change Template?



I know of Asset Maintenance Scheduler, but in it the Change Template Menu doe 
not have any Change Template listed.Also heard that the Menu enlist only 
Templates with Change Type as Asset Maintenance.



 I have checked the AST:Schedule Criteria form and the Change Template field, 
it has the menu attached which si character menu but has only Dummy value 
enlisted.



Any help in this issue will be appreciated.

Thanks!

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Reoccurring Change Request

2011-06-27 Thread Remedy Developer
Apart from the Workflow approach, what are the other ways to achieve to 
schedule a Reoccurring Change request with specific Change Template?
 
I have heard of Asset Maintenance Scheduler, but in it the Change Template 
Menu doe not have any Change Template listed.Also heard that the Menu 
enlist only Templates with Change Type as Asset Maintenance.
 
Please help me with this. How can be schedule a reoccurring Standard 
Change?
 
Thank you.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: Where the Answers Are