Re: Reoccurring Change Request
You can use Asset Maintenance Scheduler for reoccurring Change Request, however you need to create Change Template with Change Type = Asset Maintenance. If you don't select this value you won't be able to see template in Schedule Criteria Form in order to create Schedule. Regards, Alejandro -Mensaje original- De: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] En nombre de Remedy Developer Enviado el: Lunes, 27 de Junio de 2011 9:03 Para: arslist@ARSLIST.ORG Asunto: Reoccurring Change Request Apart from the Workflow approach, what are the other ways to achieve to schedule a Reoccurring Change request with specific Change Template? I have heard of Asset Maintenance Scheduler, but in it the Change Template Menu doe not have any Change Template listed.Also heard that the Menu enlist only Templates with Change Type as Asset Maintenance. Please help me with this. How can be schedule a reoccurring Standard Change? Thank you. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Reoccurring Change Request
Apart from the Workflow approach, what are the other ways to achieve to schedule a Reoccurring Change request with specific Change Template? I know of Asset Maintenance Scheduler, but in it the Change Template Menu doe not have any Change Template listed.Also heard that the Menu enlist only Templates with Change Type as Asset Maintenance. I have checked the AST:Schedule Criteria form and the Change Template field, it has the menu attached which si character menu but has only Dummy value enlisted. Any help in this issue will be appreciated. Thanks! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Reoccurring Change Request
Apart from the Workflow approach, what are the other ways to achieve to schedule a Reoccurring Change request with specific Change Template? I have heard of Asset Maintenance Scheduler, but in it the Change Template Menu doe not have any Change Template listed.Also heard that the Menu enlist only Templates with Change Type as Asset Maintenance. Please help me with this. How can be schedule a reoccurring Standard Change? Thank you. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are