Hi Mark,
Might you have any double-quotes anywhere, such as business services,
categorizations or any of the other copied fields? If so, see defect SW00447209
which appears to have been corrected with SP4.
- Dave
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Wednesday, November 20, 2013 4:30 PM
To: arslist@ARSLIST.ORG
Subject: Required Field: Request ID (326)
**
Hi All,
Getting this error when I try to create a Change related to a Change. I select
the link which presents a new Change with some of the data carried over. Then
after I fill in the rest of the fields and press the save button, I get error.
Doesn't make sense that I would get an error on the Request ID field. Any ideas?
ARS 7.6.04 SP3
ITSM 7.6.04 SP3
Thanks
Mark
Mark Brittain
Remedy Developer, ITILv3 Foundation, CSI
NaviSite, Inc. - A Time Warner Cable Company
mbritt...@navisite.commailto:mbritt...@navisite.com
Office: 315.634.9337
Mobile: 315.882.5360
[cid:image001.gif@01CEE6C5.FE779A40]
This E-mail and any of its attachments may contain Time Warner Cable
proprietary information, which is privileged, confidential, or subject to
copyright belonging to Time Warner Cable. This E-mail is intended solely for
the use of the individual or entity to which it is addressed. If you are not
the intended recipient of this E-mail, you are hereby notified that any
dissemination, distribution, copying, or action taken in relation to the
contents of and attachments to this E-mail is strictly prohibited and may be
unlawful. If you have received this E-mail in error, please notify the sender
immediately and permanently delete the original and any copy of this E-mail and
any printout.
_ARSlist: Where the Answers Are and have been for 20 years_
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years
inline: image001.gif
