Restricting Searches
** All, I'm looking at how to stop wildcard searches on our database - ie. checking for a percentage sign in the summary or description when they perform a search. I've setup an AL, which checks for 'Summary' LIKE %%%, which I didn't particularly expect to work, and it doesn't. How do I check for wildcards in workflow? I did suggest that we get FTS, but that didn't go down too well ... finances won't allow it. Thanks, Dave __20060125___This posting was submitted with HTML in it___
Re: Restricting Searches
I heard the same thing in What's New ARS 6.x last year (04/05). Apparently FTS was a 3rd-party product. Cost went up so Remedy dropped it. OK as of 6.0.1 (which we run), but apparently not included with ARS 6.3. I've heard rumors that an alternative is available with ARS 7.x. Mike White Office: 813-978-2192 E-mail: [EMAIL PROTECTED] McKenzie, James J C-E LCMC To: arslist@ARSLIST.ORG HQISEC/L3cc: [EMAIL PROTECTED]Subject: Re: Restricting Searches S.ARMY.MIL Sent by: Action Request System discussion list(ARSList) [EMAIL PROTECTED] RG 05/09/2006 06:15 Please respond to arslist ** Dave: FTS is no longer supported from what I understand. James McKenzie -Original Message- From: Action Request System discussion list(ARSList) To: arslist@ARSLIST.ORG Sent: 5/9/2006 2:37 AM Subject: Restricting Searches ** All, I'm looking at how to stop wildcard searches on our database - ie. checking for a percentage sign in the summary or description when they perform a search. I've setup an AL, which checks for 'Summary' LIKE %%%, which I didn't particularly expect to work, and it doesn't. How do I check for wildcards in workflow? I did suggest that we get FTS, but that didn't go down too well ... finances won't allow it. Thanks, Dave __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Restricting Searches
** How in gods name did I miss that Muchas gracias, senor! Regards Dave (feeling somewhat embarrassed at missing what was staring at me right in the face) On 09/05/06, Grooms, Frederick W [EMAIL PROTECTED] wrote: ** According to the Docs (pg 672 ... The wildcards appendix in the BasicGuide for 6.3) you would use something like 'Summary' LIKE [%]% to look for a string that starts with the % sign. Fred From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Dave Barber Sent: Tuesday, May 09, 2006 4:38 AMTo: arslist@ARSLIST.ORG Subject: Restricting SearchesAll, I'm looking at how to stop wildcard searches on our database - ie. checking for a percentage sign in the summary or description when they perform a search. I've setup an AL, which checks for 'Summary' LIKE %%%, which I didn't particularly expect to work, and it doesn't. How do I check for wildcards in workflow? I did suggest that we get FTS, but that didn't go down too well ... finances won't allow it. Thanks, Dave __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___
Re: Restricting Searches
10-4. RTFM. I shouldn't have offered I heard a rumor without first
checking the compatibility matrix for this yet-to-be-released version. I'm
a little too busy at the moment to do the necessary research. Should stay
quiet unless armed with all the facts. No doubt - the compatibility matrix
is a good read. It's where I start when considering an upgrade. I'll
check into 7 later this summer.
Mike White
Office: 813-978-2192
E-mail: [EMAIL PROTECTED]
Carey Matthew
Black To: arslist@ARSLIST.ORG
[EMAIL PROTECTED]cc:
COM Subject: Re: Restricting
Searches
Sent by: Action
Request System
discussion
list(ARSList)
[EMAIL PROTECTED]
ORG
05/09/2006 09:43
Please respond to
arslist
Mike,
Now that today we see a v7 compatibility matrix on Support web.
BMC Remedy Full Text Search v7 (5) {-- superscript 5}
(on a v7 server only)
(5) Please see the Statement of Direction on Supportweb for more
information
So, it looks like it will be available in v7. But what the feature
set/cost will be I have no clue yet.
And may other changes too. :)
A good read indeed.
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.
Never ascribe to malice, that which can be explained by incompetence.
On 5/9/06, Mike White [EMAIL PROTECTED] wrote:
I heard the same thing in What's New ARS 6.x last year (04/05).
Apparently
FTS was a 3rd-party product. Cost went up so Remedy dropped it. OK as
of
6.0.1 (which we run), but apparently not included with ARS 6.3. I've
heard
rumors that an alternative is available with ARS 7.x.
Mike White
Office: 813-978-2192
E-mail: [EMAIL PROTECTED]
McKenzie, James J
C-E LCMC To:
arslist@ARSLIST.ORG
HQISEC/L3cc:
[EMAIL PROTECTED]Subject: Re: Restricting
Searches
S.ARMY.MIL
Sent by: Action
Request System
discussion
list(ARSList)
[EMAIL PROTECTED]
RG
05/09/2006 06:15
Please respond to
arslist
**
Dave:
FTS is no longer supported from what I understand.
James McKenzie
-Original Message-
From: Action Request System discussion list(ARSList)
To: arslist@ARSLIST.ORG
Sent: 5/9/2006 2:37 AM
Subject: Restricting Searches
**
All,
I'm looking at how to stop wildcard searches on our database - ie.
checking for a percentage sign in the summary or description when they
perform a search.
I've setup an AL, which checks for 'Summary' LIKE %%%, which I didn't
particularly expect to work, and it doesn't. How do I check
Re: Restricting Searches
Rick, Or My first thought was that it is a signal that you might be getting CMDB as part of the shared part of ITSM. (Even if you have no plans on using it.) But that is just a guess. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. Never ascribe to malice, that which can be explained by incompetence. On 5/9/06, Rick Cook [EMAIL PROTECTED] wrote: Was just looking through that document. Noticed that the CMDB isn't mentioned. Since there would be some compatibility issues with that and ITSM, I found that omission curious. Rick ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Restricting Searches
Matt, That was my first thought, too - maybe they were assuming that it was bundled with ITSM in some way. But since CMDB 2.0 will have a different CDM than 1.2, I think there will be some compatibility issues with those two versions and ITSM 6 and 7, and that bears detailed listing for clarity of compatibility. The other dynamic is that if they plan on offering CMDB as a standalone product (not sure on that), it would mean that it surely should have its own line item on the Matrix. Maybe they're still working out the compatibility issues with CMDB, and will update the matrix when they've got it all nailed down. Rick -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Tuesday, May 09, 2006 12:18 PM To: arslist@ARSLIST.ORG Subject: Re: Restricting Searches Rick, Or My first thought was that it is a signal that you might be getting CMDB as part of the shared part of ITSM. (Even if you have no plans on using it.) But that is just a guess. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. Never ascribe to malice, that which can be explained by incompetence. On 5/9/06, Rick Cook [EMAIL PROTECTED] wrote: Was just looking through that document. Noticed that the CMDB isn't mentioned. Since there would be some compatibility issues with that and ITSM, I found that omission curious. Rick ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
