Re: Run process to open FORM on second server

2012-01-17 Thread remedyarlist
Agreed. Thx.

Sent on my BlackBerry® from Vodafone

-Original Message-
From: LJ LongWing 
Sender:   "Action Request System discussion list(ARSList)" 

Date: Tue, 17 Jan 2012 15:58:45 
To: 
Reply-To: arslist@ARSLIST.ORG
Subject: Re: Run process to open FORM on second server

Does it really need to be masked?  You could even set the user to not have a
password..the user in question is a read restricted user.generic by
nature.and it doesn't really matter if someone gets the password, because
they can't do anything with it J

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of remedyarl...@gmail.com
Sent: Tuesday, January 17, 2012 3:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: Run process to open FORM on second server

 

** ** 

Thank you so much, it worked for me. Only issue is pwd is visible in the
url. Need to mask it. 

Thanks again.


Regards,
Kumar

Sent on my BlackBerryR from Vodafone

  _  

From: LJ LongWing  

Sender: "Action Request System discussion list(ARSList)"
 

Date: Tue, 17 Jan 2012 14:53:29 -0700

To: 

ReplyTo: arslist@ARSLIST.ORG 

Subject: Re: Run process to open FORM on second server

 

Taken directly from the DevStudio Help on the subject

 

http://midTierServer/arsys/servlet/ViewFormServlet?form=formName
<http://midTierServer/arsys/servlet/ViewFormServlet?form=formName&server=ser
verName&username=userName&pwd=password>
&server=serverName&username=userName&pwd=password

 

then.if you want to open it for a specific record, I believe you would use
&eid=12345 for the request ID (field 1) of the record you want it to open

 

 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of remedyarl...@gmail.com
Sent: Tuesday, January 17, 2012 2:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Run process to open FORM on second server

 

** ** 

Hi LJ,

Following your solution, I need to call web link for I'm form with
authentication in active link. Could you please share the syntax.

Regards,

Sent on my BlackBerryR from Vodafone

  _  

From: LJ LongWing  

Sender: "Action Request System discussion list(ARSList)"
 

Date: Tue, 17 Jan 2012 13:42:46 -0700

To: 

ReplyTo: arslist@ARSLIST.ORG 

Subject: Re: Run process to open FORM on second server

 

Kumar,

Being you are using ITSM via Mid-Tier (right?).you could use a static URL to
the Reporting server that provides a hard coded user/password.  This user
would need a read restricted license to be able to do this.but it should
work.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of remedy arlist
Sent: Tuesday, January 17, 2012 1:24 PM
To: arslist@ARSLIST.ORG
Subject: Run process to open FORM on second server

 

** 

Hi ARSlist users,


BackGround: Have a Prod app and Rpt server. SQL level replication is enabled
to replicate data b/w the 2 in real time. ARADMIN access is disabled on RPT
to avoid users updating records. 

Issue: Users are performing free text searches on Notes field, Resolution
and summary field of Incident Form leading to timeout errors. 

Proposed solution: Plan is to provide a button on Prod Incident form. By
pressing this button, Active Link will fire and open incident FORM on
Reporting, where users can perform adv searches. This will work only if user
have same access in both Prod and RPT.

Road Block: Since data is getting replcated from Prod to Rpt, so users
permissions also get replicated from Prod to RPT. Now each access is
connected to server license so the permission replicated to Reporting is
connected to Prod server and reporting server license. As a result even
though user have admin access in Prod, it will work as Read only account on
Reporting. (ARADMIN is locked on RPT and needs a CRQ to remove this lock for
even account that needs to be udpated on Rpt). If there is a RUN Process
command that can be used in AL so we can pass a authentication, then i can
hard code a generic account (which has all needed ITSM access) and that
should do the trick.

Any help is appreciated. Alternate solutions are also welcome. 

Regards,
Kumar

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend
WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend
WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: Run process to open FORM on second server

2012-01-17 Thread LJ LongWing
Does it really need to be masked?  You could even set the user to not have a
password..the user in question is a read restricted user.generic by
nature.and it doesn't really matter if someone gets the password, because
they can't do anything with it J

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of remedyarl...@gmail.com
Sent: Tuesday, January 17, 2012 3:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: Run process to open FORM on second server

 

** ** 

Thank you so much, it worked for me. Only issue is pwd is visible in the
url. Need to mask it. 

Thanks again.


Regards,
Kumar

Sent on my BlackBerryR from Vodafone

  _  

From: LJ LongWing  

Sender: "Action Request System discussion list(ARSList)"
 

Date: Tue, 17 Jan 2012 14:53:29 -0700

To: 

ReplyTo: arslist@ARSLIST.ORG 

Subject: Re: Run process to open FORM on second server

 

Taken directly from the DevStudio Help on the subject

 

http://midTierServer/arsys/servlet/ViewFormServlet?form=formName
<http://midTierServer/arsys/servlet/ViewFormServlet?form=formName&server=ser
verName&username=userName&pwd=password>
&server=serverName&username=userName&pwd=password

 

then.if you want to open it for a specific record, I believe you would use
&eid=12345 for the request ID (field 1) of the record you want it to open

 

 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of remedyarl...@gmail.com
Sent: Tuesday, January 17, 2012 2:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Run process to open FORM on second server

 

** ** 

Hi LJ,

Following your solution, I need to call web link for I'm form with
authentication in active link. Could you please share the syntax.

Regards,

Sent on my BlackBerryR from Vodafone

  _  

From: LJ LongWing  

Sender: "Action Request System discussion list(ARSList)"
 

Date: Tue, 17 Jan 2012 13:42:46 -0700

To: 

ReplyTo: arslist@ARSLIST.ORG 

Subject: Re: Run process to open FORM on second server

 

Kumar,

Being you are using ITSM via Mid-Tier (right?).you could use a static URL to
the Reporting server that provides a hard coded user/password.  This user
would need a read restricted license to be able to do this.but it should
work.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of remedy arlist
Sent: Tuesday, January 17, 2012 1:24 PM
To: arslist@ARSLIST.ORG
Subject: Run process to open FORM on second server

 

** 

Hi ARSlist users,


BackGround: Have a Prod app and Rpt server. SQL level replication is enabled
to replicate data b/w the 2 in real time. ARADMIN access is disabled on RPT
to avoid users updating records. 

Issue: Users are performing free text searches on Notes field, Resolution
and summary field of Incident Form leading to timeout errors. 

Proposed solution: Plan is to provide a button on Prod Incident form. By
pressing this button, Active Link will fire and open incident FORM on
Reporting, where users can perform adv searches. This will work only if user
have same access in both Prod and RPT.

Road Block: Since data is getting replcated from Prod to Rpt, so users
permissions also get replicated from Prod to RPT. Now each access is
connected to server license so the permission replicated to Reporting is
connected to Prod server and reporting server license. As a result even
though user have admin access in Prod, it will work as Read only account on
Reporting. (ARADMIN is locked on RPT and needs a CRQ to remove this lock for
even account that needs to be udpated on Rpt). If there is a RUN Process
command that can be used in AL so we can pass a authentication, then i can
hard code a generic account (which has all needed ITSM access) and that
should do the trick.

Any help is appreciated. Alternate solutions are also welcome. 

Regards,
Kumar

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend
WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend
WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: Run process to open FORM on second server

2012-01-17 Thread remedyarlist
Thank you so much, it worked for me. Only issue is pwd is visible in the url. 
Need to mask it. 

Thanks again.


Regards,
Kumar
Sent on my BlackBerry® from Vodafone

-Original Message-
From: LJ LongWing 
Sender:   "Action Request System discussion list(ARSList)" 

Date: Tue, 17 Jan 2012 14:53:29 
To: 
Reply-To: arslist@ARSLIST.ORG
Subject: Re: Run process to open FORM on second server

Taken directly from the DevStudio Help on the subject

 

http://midTierServer/arsys/servlet/ViewFormServlet?form=formName
<http://midTierServer/arsys/servlet/ViewFormServlet?form=formName&server=ser
verName&username=userName&pwd=password>
&server=serverName&username=userName&pwd=password

 

then.if you want to open it for a specific record, I believe you would use
&eid=12345 for the request ID (field 1) of the record you want it to open

 

 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of remedyarl...@gmail.com
Sent: Tuesday, January 17, 2012 2:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Run process to open FORM on second server

 

** ** 

Hi LJ,

Following your solution, I need to call web link for I'm form with
authentication in active link. Could you please share the syntax.

Regards,

Sent on my BlackBerryR from Vodafone

  _  

From: LJ LongWing  

Sender: "Action Request System discussion list(ARSList)"
 

Date: Tue, 17 Jan 2012 13:42:46 -0700

To: 

ReplyTo: arslist@ARSLIST.ORG 

Subject: Re: Run process to open FORM on second server

 

Kumar,

Being you are using ITSM via Mid-Tier (right?).you could use a static URL to
the Reporting server that provides a hard coded user/password.  This user
would need a read restricted license to be able to do this.but it should
work.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of remedy arlist
Sent: Tuesday, January 17, 2012 1:24 PM
To: arslist@ARSLIST.ORG
Subject: Run process to open FORM on second server

 

** 

Hi ARSlist users,


BackGround: Have a Prod app and Rpt server. SQL level replication is enabled
to replicate data b/w the 2 in real time. ARADMIN access is disabled on RPT
to avoid users updating records. 

Issue: Users are performing free text searches on Notes field, Resolution
and summary field of Incident Form leading to timeout errors. 

Proposed solution: Plan is to provide a button on Prod Incident form. By
pressing this button, Active Link will fire and open incident FORM on
Reporting, where users can perform adv searches. This will work only if user
have same access in both Prod and RPT.

Road Block: Since data is getting replcated from Prod to Rpt, so users
permissions also get replicated from Prod to RPT. Now each access is
connected to server license so the permission replicated to Reporting is
connected to Prod server and reporting server license. As a result even
though user have admin access in Prod, it will work as Read only account on
Reporting. (ARADMIN is locked on RPT and needs a CRQ to remove this lock for
even account that needs to be udpated on Rpt). If there is a RUN Process
command that can be used in AL so we can pass a authentication, then i can
hard code a generic account (which has all needed ITSM access) and that
should do the trick.

Any help is appreciated. Alternate solutions are also welcome. 

Regards,
Kumar

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend
WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: Run process to open FORM on second server

2012-01-17 Thread LJ LongWing
Taken directly from the DevStudio Help on the subject

 

http://midTierServer/arsys/servlet/ViewFormServlet?form=formName
<http://midTierServer/arsys/servlet/ViewFormServlet?form=formName&server=ser
verName&username=userName&pwd=password>
&server=serverName&username=userName&pwd=password

 

then.if you want to open it for a specific record, I believe you would use
&eid=12345 for the request ID (field 1) of the record you want it to open

 

 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of remedyarl...@gmail.com
Sent: Tuesday, January 17, 2012 2:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Run process to open FORM on second server

 

** ** 

Hi LJ,

Following your solution, I need to call web link for I'm form with
authentication in active link. Could you please share the syntax.

Regards,

Sent on my BlackBerryR from Vodafone

  _  

From: LJ LongWing  

Sender: "Action Request System discussion list(ARSList)"
 

Date: Tue, 17 Jan 2012 13:42:46 -0700

To: 

ReplyTo: arslist@ARSLIST.ORG 

Subject: Re: Run process to open FORM on second server

 

Kumar,

Being you are using ITSM via Mid-Tier (right?).you could use a static URL to
the Reporting server that provides a hard coded user/password.  This user
would need a read restricted license to be able to do this.but it should
work.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of remedy arlist
Sent: Tuesday, January 17, 2012 1:24 PM
To: arslist@ARSLIST.ORG
Subject: Run process to open FORM on second server

 

** 

Hi ARSlist users,


BackGround: Have a Prod app and Rpt server. SQL level replication is enabled
to replicate data b/w the 2 in real time. ARADMIN access is disabled on RPT
to avoid users updating records. 

Issue: Users are performing free text searches on Notes field, Resolution
and summary field of Incident Form leading to timeout errors. 

Proposed solution: Plan is to provide a button on Prod Incident form. By
pressing this button, Active Link will fire and open incident FORM on
Reporting, where users can perform adv searches. This will work only if user
have same access in both Prod and RPT.

Road Block: Since data is getting replcated from Prod to Rpt, so users
permissions also get replicated from Prod to RPT. Now each access is
connected to server license so the permission replicated to Reporting is
connected to Prod server and reporting server license. As a result even
though user have admin access in Prod, it will work as Read only account on
Reporting. (ARADMIN is locked on RPT and needs a CRQ to remove this lock for
even account that needs to be udpated on Rpt). If there is a RUN Process
command that can be used in AL so we can pass a authentication, then i can
hard code a generic account (which has all needed ITSM access) and that
should do the trick.

Any help is appreciated. Alternate solutions are also welcome. 

Regards,
Kumar

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend
WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: Run process to open FORM on second server

2012-01-17 Thread remedyarlist
Hi LJ,

Following your solution, I need to call web link for I'm form with 
authentication in active link. Could you please share the syntax.

Regards,
Sent on my BlackBerry® from Vodafone

-Original Message-
From: LJ LongWing 
Sender:   "Action Request System discussion list(ARSList)" 

Date: Tue, 17 Jan 2012 13:42:46 
To: 
Reply-To: arslist@ARSLIST.ORG
Subject: Re: Run process to open FORM on second server

Kumar,

Being you are using ITSM via Mid-Tier (right?).you could use a static URL to
the Reporting server that provides a hard coded user/password.  This user
would need a read restricted license to be able to do this.but it should
work.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of remedy arlist
Sent: Tuesday, January 17, 2012 1:24 PM
To: arslist@ARSLIST.ORG
Subject: Run process to open FORM on second server

 

** 

Hi ARSlist users,


BackGround: Have a Prod app and Rpt server. SQL level replication is enabled
to replicate data b/w the 2 in real time. ARADMIN access is disabled on RPT
to avoid users updating records. 

Issue: Users are performing free text searches on Notes field, Resolution
and summary field of Incident Form leading to timeout errors. 

Proposed solution: Plan is to provide a button on Prod Incident form. By
pressing this button, Active Link will fire and open incident FORM on
Reporting, where users can perform adv searches. This will work only if user
have same access in both Prod and RPT.

Road Block: Since data is getting replcated from Prod to Rpt, so users
permissions also get replicated from Prod to RPT. Now each access is
connected to server license so the permission replicated to Reporting is
connected to Prod server and reporting server license. As a result even
though user have admin access in Prod, it will work as Read only account on
Reporting. (ARADMIN is locked on RPT and needs a CRQ to remove this lock for
even account that needs to be udpated on Rpt). If there is a RUN Process
command that can be used in AL so we can pass a authentication, then i can
hard code a generic account (which has all needed ITSM access) and that
should do the trick.

Any help is appreciated. Alternate solutions are also welcome. 

Regards,
Kumar

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: Run process to open FORM on second server

2012-01-17 Thread LJ LongWing
Kumar,

Being you are using ITSM via Mid-Tier (right?).you could use a static URL to
the Reporting server that provides a hard coded user/password.  This user
would need a read restricted license to be able to do this.but it should
work.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of remedy arlist
Sent: Tuesday, January 17, 2012 1:24 PM
To: arslist@ARSLIST.ORG
Subject: Run process to open FORM on second server

 

** 

Hi ARSlist users,


BackGround: Have a Prod app and Rpt server. SQL level replication is enabled
to replicate data b/w the 2 in real time. ARADMIN access is disabled on RPT
to avoid users updating records. 

Issue: Users are performing free text searches on Notes field, Resolution
and summary field of Incident Form leading to timeout errors. 

Proposed solution: Plan is to provide a button on Prod Incident form. By
pressing this button, Active Link will fire and open incident FORM on
Reporting, where users can perform adv searches. This will work only if user
have same access in both Prod and RPT.

Road Block: Since data is getting replcated from Prod to Rpt, so users
permissions also get replicated from Prod to RPT. Now each access is
connected to server license so the permission replicated to Reporting is
connected to Prod server and reporting server license. As a result even
though user have admin access in Prod, it will work as Read only account on
Reporting. (ARADMIN is locked on RPT and needs a CRQ to remove this lock for
even account that needs to be udpated on Rpt). If there is a RUN Process
command that can be used in AL so we can pass a authentication, then i can
hard code a generic account (which has all needed ITSM access) and that
should do the trick.

Any help is appreciated. Alternate solutions are also welcome. 

Regards,
Kumar

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Run process to open FORM on second server

2012-01-17 Thread remedy arlist
Hi ARSlist users,

*BackGround*: Have a Prod app and Rpt server. SQL level replication is
enabled to replicate data b/w the 2 in real time. ARADMIN access is
disabled on RPT to avoid users updating records.

*Issue:* Users are performing free text searches on Notes field, Resolution
and summary field of Incident Form leading to timeout errors.

*Proposed solution:* Plan is to provide a button on Prod Incident form. By
pressing this button, Active Link will fire and open incident FORM on
Reporting, where users can perform adv searches. This will work only if
user have same access in both Prod and RPT.

*Road Block*: Since data is getting replcated from Prod to Rpt, so users
permissions also get replicated from Prod to RPT. Now each access is
connected to server license so the permission replicated to Reporting is
connected to Prod server and reporting server license. As a result even
though user have admin access in Prod, it will work as Read only account on
Reporting. (ARADMIN is locked on RPT and needs a CRQ to remove this lock
for even account that needs to be udpated on Rpt). If there is a RUN
Process command that can be used in AL so we can pass a authentication,
then i can hard code a generic account (which has all needed ITSM access)
and that should do the trick.

Any help is appreciated. Alternate solutions are also welcome.

Regards,
Kumar

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"