I was. For some reason, a crtl+e was necessary on this server, but not on my
other two. I haven't figured out why yet.
Anne Ramey
Remedy System Administrator
State of North Carolina
Office of Information Technology Services (ITS)
Service Delivery Division
ITSM & ITAM Services
(919)754-6521
ITS Service Desk : (919) 754-6000 or (800) 722-3946
anne.ra...@its.nc.gov<mailto:anne.ra...@its.nc.gov>
http://its.state.nc.us<http://its.state.nc.us/>
RHCE, ITIL Foundation
***
E-mail correspondence to and from this address may be subject to the North
Carolina Public Records Law and may be disclosed to third parties only by an
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From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Charles Baldi
Sent: Thursday, February 12, 2009 12:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: SLM Config Prefs won't pull up
**
Silly question...does the user you are logged-in as have the right privileges?
SLM Config Manager, I think.
Chuck
On Thu, Feb 12, 2009 at 11:38 AM, Ramey, Anne
mailto:anne.ra...@its.nc.gov>> wrote:
**
When I pull up SLM:ConfigPreferences and do an unqualified search it says there
are no results, but if I try and make a new entry it says " You cannot have
multiple configuration records. Modify the existing configuration record as
needed. (ARERR 44120)". I need to set the path for the import command file
before I tried an import. I can see the data at the DB level, but I just can't
seem to get the user tool to show it. I'm not seeing this problem in Dev or
Prod...just UAT. Any ideas?
Anne Ramey
E-mail correspondence to and from this address may be subject to the North
Carolina Public Records Law and may be disclosed to third parties only by an
authorized State Official.
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