Event viewer gets these and another similar entry, when I start SMPM.
Event Type:Information
Event Source:MsiInstaller
Event Category:None
Event ID:1040
Date:9/22/2010
Time:00:50:32
Description:
The description for Event ID ( 1040 ) in Source ( MsiInstaller ) cannot be
found. The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. You may be
able to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event:
C:\Program Files\SMPM-2\catoinstw.msi, 2168, (NULL), (NULL), (NULL), , .
Event Type:Information
Event Source:MsiInstaller
Event Category:None
Event ID:1042
Date:9/22/2010
Time:00:50:32
User:NT AUTHORITY\SYSTEM
Description:
The description for Event ID ( 1042 ) in Source ( MsiInstaller ) cannot be
found. The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. You may be
able to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event:
C:\Program Files\SMPM-2\catoinstw.msi, 2168, (NULL), (NULL), (NULL), , .
On Wed, Sep 22, 2010 at 12:48 AM, Ray T wrote:
> Hi folks, The SMPM trial tool that comes with ITSM 7x used to work on my
> pc, but it doesn't work any more.
>
> On starting it, I get the initial page ok with this URL:
> http://localhost:5050/INDEX.HTM
>
> The initial page appears mostly ok. Subsequently, clicking anywhere gives
> me:
> Firefox can't establish a connection to the server at localhost:5050
>
> Basically, there's nothing listening on port 5050.
>
> As soon as I start SMPM71.exe,
> I see that two processes get added on the Task Manager, but they die right
> away. So, basically the http server listening at port 5050 starts and shows
> the initial page, then it dies right away, causing subsequent clicks, or
> even reload of the same page to cause error.
>
> What's going on?
>
> Win XP sp3. I installed another copy of SMPM 7.1 on a new directory, the
> same issue. I tried 7.6, the same issue.
>
> -
> The new SMPM install log has this error, not sure what to do with it---
>
> (Sep 21 2010 11:51:04
> PM),SEVERE,com.bmc.install.product.bmcservicemanagementprocessmodel.BMCServiceManagementProcessModelPostInstallConfigUtilities,
> THROWABLE EVENT {Description=[Failed to configure
> application.properties],Detail=[C:\Program
> Files\SMPM-2\bmcservicemanagementprocessmodel\application.properties]},
> Throwable=[java.io.FileNotFoundException: C:\Program
> Files\SMPM-2\bmcservicemanagementprocessmodel\application.properties (The
> system cannot find the path specified)
> java.io.FileInputStream.open(Native Method)
> java.io.FileInputStream.(Unknown Source)
>
> com.bmc.install.configuration.shared.PropertiesConfigurationFile.parse(PropertiesConfigurationFile.java:117)
>
> com.bmc.install.product.bmcservicemanagementprocessmodel.BMCServiceManagementProcessModelPostInstallConfigUtilities.configureApplicationProperties
>
>
> If your SMPM is working, do you really have this file it's complaining
> about?
> C:\Program
> Files\SMPM-2\bmcservicemanagementprocessmodel\application.properties
>
> I don't have the file or the directory "bmcservicemanagementprocessmodel"
>
>
>
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