The default behaviour is that they are arranged by alphabetical order on
Navigational Tier 1.
However, there is a bug and to fix that, you may do the following.
1. In the admin tool open SRM:CategoryReference form
2. Select Form-Form Properties
3. Click on the Sort tab
4. Click on Request ID in the Sorted Fields section and click the Remove
button
5. Save the form
6. Restart the User tool and click on Request Entry Console
Navigational Categories should be sorted in Alphabetic order.
Thanks
Mahesh
On Tue, Jun 2, 2009 at 1:02 PM, Kathy Morris kathymorris...@aol.com wrote:
** Hi
I defined my navigational service categories in the request entry point.
The service categories are there - I am just not finding how to change the
order of how the categories are displayed. I looked in the SRM guide, and I
did not find it.
Does anyone now how to arrange the order of the services on the Request
Entry page?
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