I did not. I assumed since I put them on the
CHG:InfrastructureChange form and registered all of those fields with
the AOT that it was sufficient.
I also can see these values make it all the way to the
CHG:ChangeInterface_Create. Because of this I didn't think I needed to
put them on the Change Template form.
I will put them on the CHG:Template form. What workflow do they go into?
Thank you for your assistance, do you know what the routing process is for
templates?
From: Joel Gmail joel.atw...@gmail.com
To: hornetl...@yahoo.com hornetl...@yahoo.com
Sent: Friday, July 8, 2011 12:05 AM
Subject: Re: SRM - custom change fields change templates
Shot in the dark, did you add the fields to the CHG:Template form
On Jul 7, 2011, at 5:49 PM, John Doe hornetl...@yahoo.com wrote:
**
Hello all,
Long story, I'll try and make it quick promise. Thank you in advance for your
help.
I've added some custom fields to CHG:Infrastructure Change. These fields are
populated by questions in SRM. Did all the work to get the questions to map
correctly in SRM. I've added these custom fields to
CHG:ChangeInterface_Create also. I've also added them to the one filter that
does a push field from CHG:ChangeInterface_Create to CHG:Infrastructure
Change. In doing this everything works when I make an SRD with an AOT that IS
NO TEMPLATE. It all works fine. My custom fields map into the
CHG:InfrastructureChange form.
PROBLEM:
When I use an SRD with an AOT that is a TEMPLATE using the exact same custom
fields the values do not make it onto the CHG:InfrastructureChange form. I
can see the values of the custom fields make it onto the
CHG:ChangeInterface_Create form but they do not make it to the
CHG:InfrastructureChange form. So apparently there is different workflow that
transfers from CHG:ChangeInterface_Create to CHG:InfrastructureChange when a
Change Template is used.
I have been trying to track this down but am unsuccessful. I hope someone can
help.
Thank you!
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