Hi Bhupesh,
I don't believe you can change this or many other behaviours on this form.
It is not implemented in Remedy so as a Remedy developer you can't control
it. You do have the option to use an AIF instead however. Whilst this form
is not implemented in Remedy it does read and write to Remedy forms and an
AIF can do pretty much the same thing.
Rod Harris
On 8 February 2012 13:35, Bhupesh Gupta wrote:
> Is it possible to change the Phone Number and Email Address fields on
> SRS: Service Request Console to Read Only?
>
>
>
> --
> Regards,
> Bhupesh Gupta
>
>
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