Re: Save description as .txt file

[Frank Caruso]

Write out the contents of the temp field to a text file on the server
then add that file to the attachment field.

On 12/13/11, Brittain, Mark mbritt...@navisite.com wrote:
 Hi All,

 I have a really strange request to make but it is a bit of a strange
 situation.  Is there a way to take a large amount of data from a character
 field and save it as an attachment as a text file?

 User sends a template email request with an oversized description.  The
 template puts this information into an unlimited temp field. A filter takes
 the first 1,000 characters and places it in the Description field and then
 places the entire temp field contents onto a diary field. What I would like
 to do is take the temp field contents and put them into a text file and
 attach the file to the ticket. Any ideas on how to do that?

 ARS 6.3 patch 20, Oracle 9.2, SunOS 5.9

 Said it was strange.

 Thanks
 Mark

 Mark Brittain
 Remedy Developer
 NaviSite - A Time Warner Cable Company
 mbritt...@navisite.com
 Office: 315-453-2912 x5335
 Mobile: 315-317-2897


 
 This e-mail is the property of NaviSite, Inc. It is intended only for the
 person or entity to which it is addressed and may contain information that
 is privileged, confidential, or otherwise protected from disclosure.
 Distribution or copying of this e-mail, or the information contained herein,
 to anyone other than the intended recipient is prohibited.

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Save description as .txt file

[Brittain, Mark]

Hi All,

I have a really strange request to make but it is a bit of a strange situation. 
 Is there a way to take a large amount of data from a character field and save 
it as an attachment as a text file?

User sends a template email request with an oversized description.  The 
template puts this information into an unlimited temp field. A filter takes the 
first 1,000 characters and places it in the Description field and then places 
the entire temp field contents onto a diary field. What I would like to do is 
take the temp field contents and put them into a text file and attach the file 
to the ticket. Any ideas on how to do that?

ARS 6.3 patch 20, Oracle 9.2, SunOS 5.9

Said it was strange.

Thanks
Mark

Mark Brittain
Remedy Developer
NaviSite - A Time Warner Cable Company
mbritt...@navisite.com
Office: 315-453-2912 x5335
Mobile: 315-317-2897



This e-mail is the property of NaviSite, Inc. It is intended only for the 
person or entity to which it is addressed and may contain information that is 
privileged, confidential, or otherwise protected from disclosure. Distribution 
or copying of this e-mail, or the information contained herein, to anyone other 
than the intended recipient is prohibited.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are