I don't have 7.5 but when I patched my server (7.1P2 --> 7.1P6) the patch overwrote my armonitor.cfg file and, as Tommy stated, I was missing some lines... Also, I have 3 plug-in servers running. I patched the main server, then had to copy the updated ARPlugin.exe file to the other two servers.
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Monday, November 16, 2009 3:23 PM To: arslist@ARSLIST.ORG Subject: Re: Server Information Plugin not working ** Well....I just 'fixed' the problem....of sorts. I opened the form 'AR System Administration: Server Information' in my Admin tool and found an FTS tab...and I found two fields that corresponded to the values that were erroring out below. If I change them to a different value, I don't get the error in the log and my console does work. I don't have an FTS tab because I don't have FTS installed....so I don't cane what's shown in that field....it's just kinda weird that the plugin server is thowing that error. ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tommy Morris Sent: Monday, November 16, 2009 2:14 PM To: arslist@ARSLIST.ORG Subject: Re: Server Information Plugin not working ** Check your current armonitor.cfg and compare it to armonitor.cfg that was backed-up by the install. I bet you are missing some lines out of the cfg file that is running. I know that there was a bug with that and the CMDB install. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Monday, November 16, 2009 3:12 PM To: arslist@ARSLIST.ORG Subject: Server Information Plugin not working ** Hey, I'm upgrading one of my dev servers from 7.1P6 to 7.5P3. I had difficulty with it bringing the plugin server up properly. At this point after several installs I'm still not able to get the Server Information to work, the form comes up, all the fields are there, but there is NOTHING in any of the fields. I turned on plugin logging and found the following errors in the logs REMEDY.ARDBC.SERVER.ADMINISTRATION> <SEVERE> Bad Vendor Form field name "ftscollectiondir" REMEDY.ARDBC.SERVER.ADMINISTRATION> <SEVERE> Bad Vendor Form field name "ftstempdir" The interesting thing is that I don't have FTS installed....any suggestions? _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
