Solaris 10 zones and Remedy ARS
Hi all, Anyone out there running Remedy ARS on two or more Sun Enterprise servers (Solaris 10) configured using Solaris Zones (operating system-level virtualization)? If so, did you run into any issues with licensing between two different servers. Thanks in advance, Dave ARS 6.3 P17 Oracle 9.2.0.7 SunOS 5.8 David Smith Lead Remedy Developer/Administrator University of North Carolina ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Solaris 10 zones and Remedy ARS
Dave - I know this isn't an answer to your question but if you refer to the compat matrix you'll notice that note #9 for arserver states: "Trusted Solaris 10 Supported, Solaris 10 Zones/Containers are not supported." Couldn't tell you if unsupported == doesn't work... -tony -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 David Smith <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" 10/17/2006 02:59 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Solaris 10 zones and Remedy ARS Hi all, Anyone out there running Remedy ARS on two or more Sun Enterprise servers (Solaris 10) configured using Solaris Zones (operating system-level virtualization)? If so, did you run into any issues with licensing between two different servers. Thanks in advance, Dave ARS 6.3 P17 Oracle 9.2.0.7 SunOS 5.8 David Smith Lead Remedy Developer/Administrator University of North Carolina ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Solaris 10 zones and Remedy ARS
Tony - Thanks for the response - I completely over looked it in the Compatibility Matrix. Actually, what I was fishing for is utilizing Remedy's Server Groups (multiple servers accessing the same AR system database) configured in Zoned environment would be the ultimate failure configuration. Maybe in version 8.0 ;-) ARS 6.3 P17 Oracle 9.2.0.7 SunOS 5.8 Dave ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Solaris 10 zones and Remedy ARS
My bad - First day with the new fingers - What I meant to say was FAILOVER configuration, not FAILURE. Dave On Thu, 19 Oct 2006 11:15:26 -0400, David Smith <[EMAIL PROTECTED]> wrote: >Tony - > >Thanks for the response - I completely over looked it in the Compatibility >Matrix. Actually, what I was fishing for is utilizing Remedy's Server >Groups (multiple servers accessing the same AR system database) configured >in Zoned environment would be the ultimate failure configuration. Maybe in >version 8.0 ;-) > >ARS 6.3 P17 >Oracle 9.2.0.7 >SunOS 5.8 > >Dave > >___ >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org >= ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Solaris 10 zones and Remedy ARS
Haha. I was going to suggest an alternative for the ultimate "failure" system. -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 David Smith <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" 10/19/2006 10:31 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Solaris 10 zones and Remedy ARS My bad - First day with the new fingers - What I meant to say was FAILOVER configuration, not FAILURE. Dave On Thu, 19 Oct 2006 11:15:26 -0400, David Smith <[EMAIL PROTECTED]> wrote: >Tony - > >Thanks for the response - I completely over looked it in the Compatibility >Matrix. Actually, what I was fishing for is utilizing Remedy's Server >Groups (multiple servers accessing the same AR system database) configured >in Zoned environment would be the ultimate failure configuration. Maybe in >version 8.0 ;-) > >ARS 6.3 P17 >Oracle 9.2.0.7 >SunOS 5.8 > >Dave > >___ >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org >= ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Solaris 10 zones and Remedy ARS
FYI, In AR System 7.0.01 we formally tested Solaris Zones and they are now supported within AR System for 7.0.01 and forward. Documentation about this can be found in the Release notes for AR System 7.0.01. Whole-root and sparse zones are supported and the release notes call out the added criteria if you are using sparse zones. I would suggest you look all this up on supportweb, but... well... that's a different thread. ;-) We did not specifically test 7.0.00 or previous releases with Solaris Zones. However, there were no code changes necessary to add support for Solaris Zones in AR System 7.0.01. That does not mean that it is formally supported in AR System 7.0.00 (or AR System 6.03), but should indicate that it has a high chance of working properly. No special licensing routines were put into the product to support Solaris Zones. AR System will view each server as if it were running on a physical server. Thus you will to license the servers as if they were running on two physical servers. Trying to "spoof" the host-id or other trickeries to get around this licensing is a violation of the license agreement. To quote the Statement of Direction: "Can I use the same purchased BMC Remedy licenses on multiple virtual machines? No, unless the license you purchased would allow for use on multiple non-virtual systems. "Spoofing" or duplication of MAC or IP addresses to circumvent license agreements is strictly forbidden." Hope this helps, -David J. Easter Sr. Product Manager, Service Business Management Unit BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington Sent: Tuesday, October 17, 2006 1:21 PM To: arslist@ARSLIST.ORG Subject: Re: Solaris 10 zones and Remedy ARS Dave - I know this isn't an answer to your question but if you refer to the compat matrix you'll notice that note #9 for arserver states: "Trusted Solaris 10 Supported, Solaris 10 Zones/Containers are not supported." Couldn't tell you if unsupported == doesn't work... -tony -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 David Smith <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" 10/17/2006 02:59 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Solaris 10 zones and Remedy ARS Hi all, Anyone out there running Remedy ARS on two or more Sun Enterprise servers (Solaris 10) configured using Solaris Zones (operating system-level virtualization)? If so, did you run into any issues with licensing between two different servers. Thanks in advance, Dave ARS 6.3 P17 Oracle 9.2.0.7 SunOS 5.8 David Smith Lead Remedy Developer/Administrator University of North Carolina ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org