Solaris 10 zones and Remedy ARS

2006-10-17 Thread David Smith

Hi all,

Anyone out there running Remedy ARS on two or more Sun Enterprise servers 
(Solaris 10) configured using Solaris Zones (operating system-level 
virtualization)? If so, did you run into any issues with licensing between

two different servers.

Thanks in advance,
Dave

ARS 6.3 P17
Oracle 9.2.0.7
SunOS 5.8

David Smith
Lead Remedy Developer/Administrator
University of North Carolina

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Re: Solaris 10 zones and Remedy ARS

2006-10-17 Thread Tony Worthington
Dave -

I know this isn't an answer to your question but if you refer to the 
compat matrix you'll notice that note #9 for arserver states:

"Trusted Solaris 10 Supported, Solaris 10 Zones/Containers are not 
supported."

Couldn't tell you if unsupported == doesn't work...

-tony


-- 
Tony Worthington
[EMAIL PROTECTED]
262-703-5911



David Smith <[EMAIL PROTECTED]> 
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10/17/2006 02:59 PM
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Subject
Solaris 10 zones and Remedy ARS






Hi all,

Anyone out there running Remedy ARS on two or more Sun Enterprise servers 
(Solaris 10) configured using Solaris Zones (operating system-level 
virtualization)? If so, did you run into any issues with licensing between
two different servers.

Thanks in advance,
Dave

ARS 6.3 P17
Oracle 9.2.0.7
SunOS 5.8

David Smith
Lead Remedy Developer/Administrator
University of North Carolina

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Re: Solaris 10 zones and Remedy ARS

2006-10-19 Thread David Smith
Tony -

Thanks for the response - I completely over looked it in the Compatibility
Matrix. Actually, what I was fishing for is utilizing Remedy's Server
Groups (multiple servers accessing the same AR system database) configured
in Zoned environment would be the ultimate failure configuration. Maybe in
version 8.0 ;-)

ARS 6.3 P17
Oracle 9.2.0.7
SunOS 5.8

Dave

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Re: Solaris 10 zones and Remedy ARS

2006-10-19 Thread David Smith
My bad - First day with the new fingers - What I meant to say was FAILOVER
configuration, not FAILURE.

Dave


On Thu, 19 Oct 2006 11:15:26 -0400, David Smith <[EMAIL PROTECTED]>
wrote:

>Tony -
>
>Thanks for the response - I completely over looked it in the Compatibility
>Matrix. Actually, what I was fishing for is utilizing Remedy's Server
>Groups (multiple servers accessing the same AR system database) configured
>in Zoned environment would be the ultimate failure configuration. Maybe in
>version 8.0 ;-)
>
>ARS 6.3 P17
>Oracle 9.2.0.7
>SunOS 5.8
>
>Dave
>
>___
>UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
>=

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Re: Solaris 10 zones and Remedy ARS

2006-10-19 Thread Tony Worthington
Haha.  I was going to suggest an alternative for the ultimate "failure" 
system.


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Tony Worthington
[EMAIL PROTECTED]
262-703-5911



David Smith <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 

10/19/2006 10:31 AM
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Subject
Re: Solaris 10 zones and Remedy ARS






My bad - First day with the new fingers - What I meant to say was FAILOVER
configuration, not FAILURE.

Dave


On Thu, 19 Oct 2006 11:15:26 -0400, David Smith 
<[EMAIL PROTECTED]>
wrote:

>Tony -
>
>Thanks for the response - I completely over looked it in the 
Compatibility
>Matrix. Actually, what I was fishing for is utilizing Remedy's Server
>Groups (multiple servers accessing the same AR system database) 
configured
>in Zoned environment would be the ultimate failure configuration. Maybe 
in
>version 8.0 ;-)
>
>ARS 6.3 P17
>Oracle 9.2.0.7
>SunOS 5.8
>
>Dave
>
>___
>UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
>=

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Re: Solaris 10 zones and Remedy ARS

2006-10-19 Thread Easter, David
FYI,

  In AR System 7.0.01 we formally tested Solaris Zones and they are now
supported within AR System for 7.0.01 and forward.  Documentation about
this can be found in the Release notes for AR System 7.0.01.  Whole-root
and sparse zones are supported and the release notes call out the added
criteria if you are using sparse zones.

  I would suggest you look all this up on supportweb, but... well...
that's a different thread. ;-) 

  We did not specifically test 7.0.00 or previous releases with Solaris
Zones.  However, there were no code changes necessary to add support for
Solaris Zones in AR System 7.0.01.  That does not mean that it is
formally supported in AR System 7.0.00 (or AR System 6.03), but should
indicate that it has a high chance of working properly.

  No special licensing routines were put into the product to support
Solaris Zones.  AR System will view each server as if it were running on
a physical server.  Thus you will to license the servers as if they were
running on two physical servers.  Trying to "spoof" the host-id or other
trickeries to get around this licensing is a violation of the license
agreement.

  To quote the Statement of Direction:

"Can I use the same purchased BMC Remedy licenses on multiple virtual
machines?

No, unless the license you purchased would allow for use on multiple
non-virtual systems.  "Spoofing" or duplication of MAC or IP addresses
to circumvent license agreements is strictly forbidden."

Hope this helps,

-David J. Easter
Sr. Product Manager, Service Business Management Unit
BMC Software, Inc.

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington
Sent: Tuesday, October 17, 2006 1:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Solaris 10 zones and Remedy ARS

Dave -

I know this isn't an answer to your question but if you refer to the
compat matrix you'll notice that note #9 for arserver states:

"Trusted Solaris 10 Supported, Solaris 10 Zones/Containers are not
supported."

Couldn't tell you if unsupported == doesn't work...

-tony


--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911



David Smith <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 

10/17/2006 02:59 PM
Please respond to
arslist@ARSLIST.ORG


To
arslist@ARSLIST.ORG
cc

Subject
Solaris 10 zones and Remedy ARS






Hi all,

Anyone out there running Remedy ARS on two or more Sun Enterprise
servers 
(Solaris 10) configured using Solaris Zones (operating system-level 
virtualization)? If so, did you run into any issues with licensing
between
two different servers.

Thanks in advance,
Dave

ARS 6.3 P17
Oracle 9.2.0.7
SunOS 5.8

David Smith
Lead Remedy Developer/Administrator
University of North Carolina


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CONFIDENTIALITY NOTICE: 
This is a transmission from Kohl's Department Stores, Inc.
and may contain information which is confidential and proprietary.
If you are not the addressee, any disclosure, copying or distribution or
use of the contents of this message is expressly prohibited.
If you have received this transmission in error, please destroy it and
notify us immediately at 262-703-7000.

CAUTION:
Internet and e-mail communications are Kohl's property and Kohl's
reserves the right to retrieve and read any message created, sent and
received.  Kohl's reserves the right to monitor messages to or from
authorized Kohl's Associates at any time
without any further consent.


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