Re: System time is off on AR System 6.3. Server - Day Light Savings time came early!
I didn't see an answer to this. If it started around the time DST should have changed you can try going into the Client Tools Options and take out the Time Zone. Janet Mahan Network Systems Administrator II EMBARQ Voice: 941-766-6199 | Wireless: 407-310-4070 | Fax: 941-766-6199 Email: [EMAIL PROTECTED] Voice | Data | Internet | Wireless | Entertainment This e-mail is the property of EMBARQ and may contain confidential and privileged material for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender and delete all copies of the message. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore Sent: Thursday, October 30, 2008 1:56 PM To: arslist@ARSLIST.ORG Subject: Re: System time is off on AR System 6.3. Server - Day Light Savings time came early! ** John, we are having a similar situation. My server is at Patch 22, but the Midtier is at 20. Any ticket that comes in from the midtier is one hour off. Anybody else seeing this? According to the DST docs on BMC's website, Patch 20 is sufficient (although patch 21+ is desired). On Thu, Oct 30, 2008 at 1:33 PM, Bilinski, John [EMAIL PROTECTED]mailto:[EMAIL PROTECTED] wrote: ** All, I am running AR System version 6.03.00 patch 20 with which was the patch that came out last year to fix the daylight savings issues caused by the Bush Administrations switch of the Day light savings time. I am running on top of Oracle 9.2.0.7.0. A Help Desk Ticket Created at 1:25pm today and I just looked at the Create Time of the ticket was 12:25pm. Did I miss another patch that needed to be applied? Has anyone else seen this today? What should I do to correct this? Thanks. John Bilinski US Department of Justice Operations Services Staff Contractor (CSC) 202.305.3202 __Platinum Sponsor: www.rmsportal.comhttp://www.rmsportal.com/ ARSlist: Where the Answers Are html___ -- Warren R. Baltimore II Remedy Developer 410-533-5367 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
System time is off on AR System 6.3. Server - Day Light Savings time came early!
All, I am running AR System version 6.03.00 patch 20 with which was the patch that came out last year to fix the daylight savings issues caused by the Bush Administrations switch of the Day light savings time. I am running on top of Oracle 9.2.0.7.0. A Help Desk Ticket Created at 1:25pm today and I just looked at the Create Time of the ticket was 12:25pm. Did I miss another patch that needed to be applied? Has anyone else seen this today? What should I do to correct this? Thanks. John Bilinski US Department of Justice Operations Services Staff Contractor (CSC) 202.305.3202 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: System time is off on AR System 6.3. Server - Day Light Savings time came early!
Information on DST changes and AR System 6.03.00 can be found here: 06-Mar-2007 Daylight Saving Time (DST) and BMC Remedy Action Request System 6.03 PDF http://www.bmc.com/supportu/documents/87/90/68790/68790.pdf Be sure you update your OS and Java with the appropriate DST patches. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bilinski, John Sent: Thursday, October 30, 2008 10:33 AM To: arslist@ARSLIST.ORG Subject: System time is off on AR System 6.3. Server - Day Light Savings time came early! ** All, I am running AR System version 6.03.00 patch 20 with which was the patch that came out last year to fix the daylight savings issues caused by the Bush Administrations switch of the Day light savings time. I am running on top of Oracle 9.2.0.7.0. A Help Desk Ticket Created at 1:25pm today and I just looked at the Create Time of the ticket was 12:25pm. Did I miss another patch that needed to be applied? Has anyone else seen this today? What should I do to correct this? Thanks. John Bilinski US Department of Justice Operations Services Staff Contractor (CSC) 202.305.3202 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: System time is off on AR System 6.3. Server - Day Light Savings time came early!
John, we are having a similar situation. My server is at Patch 22, but the Midtier is at 20. Any ticket that comes in from the midtier is one hour off. Anybody else seeing this? According to the DST docs on BMC's website, Patch 20 is sufficient (although patch 21+ is desired). On Thu, Oct 30, 2008 at 1:33 PM, Bilinski, John [EMAIL PROTECTED]wrote: ** All, I am running AR System version 6.03.00 patch 20 with which was the patch that came out last year to fix the daylight savings issues caused by the Bush Administrations switch of the Day light savings time. I am running on top of Oracle 9.2.0.7.0. A Help Desk Ticket Created at 1:25pm today and I just looked at the Create Time of the ticket was 12:25pm. Did I miss another patch that needed to be applied? Has anyone else seen this today? What should I do to correct this? Thanks. John Bilinski US Department of Justice Operations Services Staff Contractor (CSC) 202.305.3202 __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ -- Warren R. Baltimore II Remedy Developer 410-533-5367 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
