Hello fellow listers,
We are using POP3 inbound mailboxes. As per my previous email, we are using one email inbox per support-group and we have about 150 inboxes and we anticipate to double/triple the growth in next 3-4 months. Have anybody worked here with that many email boxes? Is it possible to use e-mail aliases? I could potentially have one email-box per company (example [EMAIL PROTECTED]) and then have one alias for each support-group so if I send to [EMAIL PROTECTED] it still goes to [EMAIL PROTECTED] but then, within remedy would I be able to find out that email was sent to [EMAIL PROTECTED] ? is it stored somewhere on 'AR System Email Messages' form? Any ideas? Any suggestions? Thanks and regards, Neel Gautam ________________________________ From: Gautam, Neel Sent: Tuesday, May 01, 2007 11:04 AM To: 'arslist@ARSLIST.ORG' Subject: How to reduce Inbound/Outbound mailboxes & attachment space. Importance: High Hello fellow-listers, The application we are developing support multiple BPOs, each BPO has multiple companies and each company has multiple support-groups. Now, we have an staging form with table fields to show emails from 'AR System Email Messages' form and we have multi-tenancy defined on this staging form (on the table field) so users can see only emails sent to any of the support-groups they have access to. Because of this design, we have mailbox set-up for each support-group and now we have about 150 incoming and 150 outgoing mailboxes and it's increasing exponentially as new bpo/company comes on-board. I think this seems like a common problem many people might have faced already. If so, is there any strategy or an approach to reduce number of mailboxes (at the same time I need multi-tenancy on email records as well)? Also, along the same lines, any efficient ways to store attachments for emails? Attachments are quickly filling out the db server space. Any ideas/suggestions are welcome. Thank you, Neel Gautam This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
