Re: Upgrade to Remedy 8.1
When you untar'd the file you should have got 2 more files. Unpack ARSuiteKitSolaris8.1.tar.gz and you'll get the ARSuiteKit/Disk1 etc structure. -bash-3.00$ gtar zxvf ARSuiteKit_MidtierWar_solaris_8.1.tar.gz ARSuiteKitSolaris8.1.tar.gz midtier_solaris.war -bash-3.00$ ls -l total 1183304 -rw-rw 1 remedy remedy 977124159 Jan 26 01:02 ARSuiteKitSolaris8.1.tar.gz -rw-rw 1 remedy remedy 234575806 Jan 26 00:35 midtier_solaris.war -bash-3.00$ gtar zxvf ARSuiteKitSolaris8.1.tar.gz ARSuiteKit/ ARSuiteKit/Disk1/ ARSuiteKit/Disk1/InstData/ ARSuiteKit/Disk1/InstData/VM/ ARSuiteKit/Disk1/InstData/VM/setup.bin etc Mark -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Isabel Ross Sent: 09 July 2013 17:16 To: arslist@ARSLIST.ORG Subject: Upgrade to Remedy 8.1 Hello! We have a bespoke Remedy system, its currently at 7.5 patch 2. Its installed on Sun Solaris. We've just upgraded the database to Oracle 11 G R1 and we've upgraded Java to 1.6 in preparation for the application upgrade. Only thing is, I'm not sure i have the correct file for the installation. The one I have is ARSuiteKit_MidtierWar_solaris_8.1.tar.gz. I downloaded it from BMC's support site and the label suggests it includes "AR System Server, Midtier, Flashboards.." I have unzipped it using the following commands: gunzip ARSuiteKit_MidtierWar_solaris_8.1.tar.gz tar xvf ARSuiteKit_MidtierWar_solaris_8.1.tar I'm sure when I did this for version 7.5 it unzipped and createc a folder with a name like "ARSuiteKite/Disk 1" and inside that would be setup.sh. This time around, it has unzipped to one single file: midtier_solaris.war I don't want to install mid-tier on this server, I only want AR System. Can anyone tell me if I'm using the wrong file (if so, where do I find the right one?) or if I've done something wrong when unzipping it? Thanks! Isabel isabel.r...@access.uk.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Upgrade to Remedy 8.1
Isabel, You indeed have the wrong file. My windows file is named ARSuiteKitWindows8.1.zip I imagine it would be something similar for Solaris. You should be able to get it from the same place on EPD, but a different choice. Mine was under heading BMC Remedy AR System Server 8.1 -> AR System Server, Mid-Tier, Flashboards Server, Email Engine, Assignment Engine, Approval Server and Clients Version 8.1.00 On Tue, Jul 9, 2013 at 10:15 AM, Isabel Ross wrote: > Hello! > > We have a bespoke Remedy system, its currently at 7.5 patch 2. Its > installed on Sun Solaris. We've just upgraded the database to Oracle 11 G > R1 and we've upgraded Java to 1.6 in preparation for the application > upgrade. > > Only thing is, I'm not sure i have the correct file for the installation. > The one I have is ARSuiteKit_MidtierWar_solaris_8.1.tar.gz. > > I downloaded it from BMC's support site and the label suggests it includes > "AR System Server, Midtier, Flashboards.." > > I have unzipped it using the following commands: > gunzip ARSuiteKit_MidtierWar_solaris_8.1.tar.gz > tar xvf ARSuiteKit_MidtierWar_solaris_8.1.tar > > I'm sure when I did this for version 7.5 it unzipped and createc a folder > with a name like "ARSuiteKite/Disk 1" and inside that would be setup.sh. > This time around, it has unzipped to one single file: midtier_solaris.war > > I don't want to install mid-tier on this server, I only want AR System. > > Can anyone tell me if I'm using the wrong file (if so, where do I find the > right one?) or if I've done something wrong when unzipping it? > > Thanks! > > Isabel > isabel.r...@access.uk.com > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Upgrade to Remedy 8.1
Hello! We have a bespoke Remedy system, its currently at 7.5 patch 2. Its installed on Sun Solaris. We've just upgraded the database to Oracle 11 G R1 and we've upgraded Java to 1.6 in preparation for the application upgrade. Only thing is, I'm not sure i have the correct file for the installation. The one I have is ARSuiteKit_MidtierWar_solaris_8.1.tar.gz. I downloaded it from BMC's support site and the label suggests it includes "AR System Server, Midtier, Flashboards.." I have unzipped it using the following commands: gunzip ARSuiteKit_MidtierWar_solaris_8.1.tar.gz tar xvf ARSuiteKit_MidtierWar_solaris_8.1.tar I'm sure when I did this for version 7.5 it unzipped and createc a folder with a name like "ARSuiteKite/Disk 1" and inside that would be setup.sh. This time around, it has unzipped to one single file: midtier_solaris.war I don't want to install mid-tier on this server, I only want AR System. Can anyone tell me if I'm using the wrong file (if so, where do I find the right one?) or if I've done something wrong when unzipping it? Thanks! Isabel isabel.r...@access.uk.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
