Upgraded from 7.0.1 to 7.1 Server Information missing on User Tool
Hi, I upgraded arsystem from 7.0.1 to 7.1 and since now you need to use the User tool for Server Information. When I go under: Ar System Administration Console System General - Server Information is blank This is through the 7.1 client. When I look at admin tool through 7.0.1, all info is there, is there something I am missing on this upgrade? Thanks Tim ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Upgraded from 7.0.1 to 7.1 Server Information missing on User Tool
Tim, This happened to me once - no error nothing - just blank fields.. Turned out my system was missing work-flow - the work-flow supporting that Administration page was missing.. They were all Active Links.. If you have a working system, compare the active link list on the working system for that form to the list on the non working one and if there is a discrepancy, sync them up. Make sure both the servers are the same version to the last patch though.. Joe From: Tim Rondeau timothy.rond...@phaseforward.com To: arslist@ARSLIST.ORG Sent: Wednesday, August 12, 2009 10:00:47 PM Subject: Upgraded from 7.0.1 to 7.1 Server Information missing on User Tool ** Hi, I upgraded arsystem from 7.0.1 to 7.1 and since now you need to use the User tool for Server Information. When I go under: Ar System Administration Console System General - Server Information is blank This is through the 7.1 client. When I look at admin tool through 7.0.1, all info is there, is there something I am missing on this upgrade? Thanks Tim __ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Upgraded from 7.0.1 to 7.1 Server Information missing on User Tool
Hi, do you get successful message after upgradation? If yes then install user tool of 7.1 then check. Thanks Regards, Manoj Jain On Thu, Aug 13, 2009 at 9:41 AM, Joe DeSouza joe_rem...@yahoo.com wrote: ** Tim, This happened to me once - no error nothing - just blank fields.. Turned out my system was missing work-flow - the work-flow supporting that Administration page was missing.. They were all Active Links.. If you have a working system, compare the active link list on the working system for that form to the list on the non working one and if there is a discrepancy, sync them up. Make sure both the servers are the same version to the last patch though.. Joe -- *From:* Tim Rondeau timothy.rond...@phaseforward.com *To:* arslist@ARSLIST.ORG *Sent:* Wednesday, August 12, 2009 10:00:47 PM *Subject:* Upgraded from 7.0.1 to 7.1 Server Information missing on User Tool ** *Hi,* * * *I upgraded arsystem from 7.0.1 to 7.1 and since now you need to use the User tool for Server Information. When I go under:* * * *Ar System Administration Console* *System* * General* - Server Information is blank This is through the 7.1 client. When I look at admin tool through 7.0.1, all info is there, is there something I am missing on this upgrade? Thanks Tim __ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Upgraded from 7.0.1 to 7.1 Server Information missing on User Tool
Hi, do you get successful message after upgradation? If yes then install user tool of 7.1 then check. Thanks Regards, Manoj Jain On Thu, Aug 13, 2009 at 9:41 AM, Joe DeSouza joe_rem...@yahoo.com wrote: ** Tim, This happened to me once - no error nothing - just blank fields.. Turned out my system was missing work-flow - the work-flow supporting that Administration page was missing.. They were all Active Links.. If you have a working system, compare the active link list on the working system for that form to the list on the non working one and if there is a discrepancy, sync them up. Make sure both the servers are the same version to the last patch though.. Joe -- *From:* Tim Rondeau timothy.rond...@phaseforward.com *To:* arslist@ARSLIST.ORG *Sent:* Wednesday, August 12, 2009 10:00:47 PM *Subject:* Upgraded from 7.0.1 to 7.1 Server Information missing on User Tool ** *Hi,* * * *I upgraded arsystem from 7.0.1 to 7.1 and since now you need to use the User tool for Server Information. When I go under:* * * *Ar System Administration Console* *System* * General* - Server Information is blank This is through the 7.1 client. When I look at admin tool through 7.0.1, all info is there, is there something I am missing on this upgrade? Thanks Tim __ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
