Users Logged In

2010-12-10 Thread John Baker
(Advert.)

Hello,

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John Baker

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Re: Users Logged In

2010-12-09 Thread LJ LongWing
But only of write licenses

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Easter, David
Sent: Thursday, December 09, 2010 3:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Users Logged In

 

** 

If you are running on AR System 7.5.00 or later, you can capture historical
usage. 

>From the "What's New" Guide:

 AR System Historical License Usage-Tracks information about licenses that
are released while the Enable License Tracking option is selected in the AR
System Administration: Server Information form. You can use this data to
generate flashboards that show the following information for specified time
periods:

. License usage for a single user, including each time that the user
acquired or released a particular license type

. Number of licenses used by all users for a specified application,
license type, or license pool

See "Displaying license usage" in Chapter 2 of the Configuration Guide.

-David J. Easter

Sr. Product Manager, Enterprise Service Management

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Koyb P. Liabt
Sent: Thursday, December 09, 2010 2:17 PM
To: arslist@ARSLIST.ORG
Subject: Users Logged In

 

** 

Hi,

 

Is there a field in the new ITSM 7.6.03 that shows you the login date that
the user last logged in?

We are trying to run reports on users that have not logged in within the
last 90 days.

There must be a way to capture this.

_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ 


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Re: Users Logged In

2010-12-09 Thread Easter, David
If you are running on AR System 7.5.00 or later, you can capture historical 
usage.
>From the "What's New" Guide:
 AR System Historical License Usage-Tracks information about licenses that are 
released while the Enable License Tracking option is selected in the AR System 
Administration: Server Information form. You can use this data to generate 
flashboards that show the following information for specified time periods:

* License usage for a single user, including each time that the user 
acquired or released a particular license type

* Number of licenses used by all users for a specified application, 
license type, or license pool
See "Displaying license usage" in Chapter 2 of the Configuration Guide.
-David J. Easter
Sr. Product Manager, Enterprise Service Management
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Koyb P. Liabt
Sent: Thursday, December 09, 2010 2:17 PM
To: arslist@ARSLIST.ORG
Subject: Users Logged In

**
Hi,

Is there a field in the new ITSM 7.6.03 that shows you the login date that the 
user last logged in?
We are trying to run reports on users that have not logged in within the last 
90 days.
There must be a way to capture this.
_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

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Re: Users Logged In

2010-12-09 Thread LJ LongWing
We have a field on the user form called last login, every time they hit the
home page we have a filter that updates the user record.  Specifically so we
can do things like you described below.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Koyb P. Liabt
Sent: Thursday, December 09, 2010 3:17 PM
To: arslist@ARSLIST.ORG
Subject: Users Logged In

 

** 

Hi,

 

Is there a field in the new ITSM 7.6.03 that shows you the login date that
the user last logged in?

We are trying to run reports on users that have not logged in within the
last 90 days.

There must be a way to capture this.

_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ 


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Users Logged In

2010-12-09 Thread Koyb P. Liabt
Hi,
 
Is there a field in the new ITSM 7.6.03 that shows you the login date that  
the user last logged in?
We are trying to run reports on users that have not logged in within the  
last 90 days.
There must be a way to capture this.

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