arerror 3324 Escalation problem Quick Question?

2012-05-17 Thread patrick zandi
ENV: 7.6.04 SP2  (server group)  (2 servers)   solaris / oracle

Cannot select button Disable Escalation in the Administration Configuration
menu without error
arerror 3324 = the configuration setting is not allowed when the server is
a member of a sever group

so how do you turn on escalations, if you cannot select it..  (I am sure it
is obvious)

-- 
Patrick Zandi

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are


Re: arerror 3324 Escalation problem Quick Question?

2012-05-17 Thread ravi rai

take the server out of server group thans modify setting 
Server Setting--Configuration: checkbox Server Group member**  needs restart
 
Ravi 
 



Date: Thu, 17 May 2012 14:36:44 -0400
From: remedy...@gmail.com
Subject: arerror 3324 Escalation problem Quick Question?
To: arslist@ARSLIST.ORG

** ENV: 7.6.04 SP2  (server group)  (2 servers)   solaris / oracle

Cannot select button Disable Escalation in the Administration Configuration 
menu without error 
arerror 3324 = the configuration setting is not allowed when the server is a 
member of a sever group

so how do you turn on escalations, if you cannot select it..  (I am sure it is 
obvious)
-- 
Patrick Zandi
_attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ 
  
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are


Re: arerror 3324 Escalation problem Quick Question?

2012-05-17 Thread Brittain, Mark
I can't find it now but I recall reading that you can only run escalations on 
one server in the group at least on ARS 6.3. That would explain why you can't 
select and worth checking.

Mark

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of ravi rai
Sent: Thursday, May 17, 2012 3:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: arerror 3324 Escalation problem Quick Question?

**
take the server out of server group thans modify setting
Server Setting--Configuration: checkbox Server Group member**  needs restart

Ravi


Date: Thu, 17 May 2012 14:36:44 -0400
From: remedy...@gmail.commailto:remedy...@gmail.com
Subject: arerror 3324 Escalation problem Quick Question?
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG

** ENV: 7.6.04 SP2  (server group)  (2 servers)   solaris / oracle

Cannot select button Disable Escalation in the Administration Configuration 
menu without error
arerror 3324 = the configuration setting is not allowed when the server is a 
member of a sever group

so how do you turn on escalations, if you cannot select it..  (I am sure it is 
obvious)

--
Patrick Zandi
_attend WWRUG12 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers 
Are_
_attend WWRUG12 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers 
Are_


This e-mail is the property of NaviSite, Inc. It is intended only for the 
person or entity to which it is addressed and may contain information that is 
privileged, confidential, or otherwise protected from disclosure. Distribution 
or copying of this e-mail, or the information contained herein, to anyone other 
than the intended recipient is prohibited.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are


Re: arerror 3324 Escalation problem Quick Question?

2012-05-17 Thread Goodall, Andrew C
That is correct - when in server group, then it is controlled in the
server group ranking form, and the selection is controlled by that
config.

You would have to unselect it as part of the server group if you want it
to run independently.

 

Regards,

 

Andrew C. Goodall

Software Engineer

Development Services

ago...@jcpenney.com

jcpenney

6501 Legacy Drive

Plano, TX 75024

jcp.com

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Thursday, May 17, 2012 2:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: arerror 3324 Escalation problem Quick Question?

 

** 

I can't find it now but I recall reading that you can only run
escalations on one server in the group at least on ARS 6.3. That would
explain why you can't select and worth checking.

 

Mark

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of ravi rai
Sent: Thursday, May 17, 2012 3:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: arerror 3324 Escalation problem Quick Question?

 

** 

take the server out of server group thans modify setting 
Server Setting--Configuration: checkbox Server Group member**  needs
restart
 
Ravi 
 



Date: Thu, 17 May 2012 14:36:44 -0400
From: remedy...@gmail.com
Subject: arerror 3324 Escalation problem Quick Question?
To: arslist@ARSLIST.ORG

** ENV: 7.6.04 SP2  (server group)  (2 servers)   solaris / oracle

Cannot select button Disable Escalation in the Administration
Configuration menu without error 
arerror 3324 = the configuration setting is not allowed when the server
is a member of a sever group

so how do you turn on escalations, if you cannot select it..  (I am sure
it is obvious)

-- 
Patrick Zandi
_attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_

_attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ 

 



This e-mail is the property of NaviSite, Inc. It is intended only for
the person or entity to which it is addressed and may contain
information that is privileged, confidential, or otherwise protected
from disclosure. Distribution or copying of this e-mail, or the
information contained herein, to anyone other than the intended
recipient is prohibited.

_attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ 

font face=monospacesize=-3brThe information transmitted is intended 
only for the person or entity to which it is addressed and brmay contain 
confidential and/or privileged material. If the reader of this message is not 
the intendedbrrecipient, you are hereby notified that your access is 
unauthorized, and any review, dissemination,brdistribution or copying of this 
message including any attachments is strictly prohibited. If you are notbrthe 
intended recipient, please contact the sender and delete the material from any 
computer.br

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are