Re: cmdb 2.0 data

2006-10-19 Thread Cindy Sapochetti 
Derek, 

In addition to what Murtuza has said, you'll also need to set up your 
product catalog with the products set up in the same classes that you are 
importing into (i.e. BMC_ComputerSystem) before you populate the CMDB.  If 
you don't - you'll get menu pattern matching errors.

Good luck!
Cindy

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Re: cmdb 2.0 data

2006-10-18 Thread Murtuza Bookwala 
Hi Derek,

If you have CTI on your existing Asset tracking form, you can run an
escalation to push all assets with say Cat = Hardware and Type = PC into
BMC_ComputerSystem form. Remember you have to set certain extra fields like
the class name, dataset id etc. 

Yes, you have to separate various types of assets into their own classes.
You can run one escalation for each based on CTI.

Regards,
Murtuza. 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Derek Fernandes
Sent: Thursday, October 19, 2006 1:40 AM
To: arslist@ARSLIST.ORG
Subject: cmdb 2.0 data

Hi list,

We just got our sandbox CMDB 2.0 environment set up and we are experimenting
with the application (we did not use CMDB 1.0).  We do not have any of the
Discovery tools to automatically populate the instances, so is there an easy
way to import/populate from an existing source (another Remedy form we were
using for Asset tracking)? Are we supposed to use the Remedy Import tool?

If every instance is supposed to have a class (ie. BMC_ComputerSystem), do I
need to separate all the computer system items and just import those? then
do the applications, etc.?

Some guidance would be greatly appreciated.

Derek

--
Derek Fernandes
Programmer Analyst
U of C Information Technologies
ES 1010, University of Calgary
Calgary, Alberta  T2N 1N4
403.210.9879


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cmdb 2.0 data

2006-10-18 Thread Derek Fernandes 

Hi list,

We just got our sandbox CMDB 2.0 environment set up and we are 
experimenting with the application (we did not use CMDB 1.0).  We do not 
have any of the Discovery tools to automatically populate the instances, 
so is there an easy way to import/populate from an existing source 
(another Remedy form we were using for Asset tracking)? Are we supposed 
to use the Remedy Import tool?


If every instance is supposed to have a class (ie. BMC_ComputerSystem), 
do I need to separate all the computer system items and just import 
those? then do the applications, etc.?


Some guidance would be greatly appreciated.

Derek

--
Derek Fernandes
Programmer Analyst
U of C Information Technologies
ES 1010, University of Calgary
Calgary, Alberta  T2N 1N4
403.210.9879

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