Dear listeners,
I would like to make a new form for maintenances. Therefor I would like to differentiate between our action request tickets and service request tickets. So I want to change our ticket-id-layout from "000000" in "AR000001". Further I would like to form the maintenances ticket id like "SR000001". My question is: how can I a) change my current ticket-id-layout (keep in mind that we are at position 099999, for example) from "000001" to "AR000001" and b) how can I add two letters at the beginning of the field with database id: 1? Thank you very much for your help. Regards Christoph _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
