Re: how to insert animated images in remedy - RESOLVED

2009-03-17 Thread Remedy Maniac
**




many thanks Ray. That works pretty well.
I was sure: there is always a remedy out there to get you out of hell
:-)
cheers
sr



Ray Palla wrote:

  I've been doing this since 6.1 and it works great through 7.5.

Here's how you do it.  Use a view field, sized the same as your image, that
views a small HTML file from the mid-tier.  In the html code put a call to
the GIF file for the image attribute, that should also reside on the
mid-tier in the same place... ".../shared/images".  For the link in the html
code put your call for action.

Here's how the view field is populated in the field properties text area
and/or refreshed with an active link set fields:
http://INSONA-Remedy7/arsys/shared/images/INSONA-Logo.html

Here's a sample of the code using an animated gif logo to call an external
website:  This file is named: INSONA-Logo-Blue.html





INSONA Logo 



"http://www.INSONA.com" TARGET="_blank"
TITLE="http://www.INSONA.com">www.INSONA.com"
ALIGN="BOTTOM" HSPACE="0" VSPACE="0">





It's really easier than it sounds... And it works on the fat client too...
I can't recall when view fields were introduced, but I believe it worked in
5x too.

Have fun;
R


-Original Message-
From: Action Request System discussion list(ARSList)
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Re: how to insert animated images in remedy - How It works - REPOSTED solution

2009-03-16 Thread Grooms, Frederick W
With a view field you don't need a web server at all.  If your animated
gif is in an attachment field you can use a standard Remedy set fields
action to set the View field equal to the Attachment field.  If you want
to display some special HTML text in a view field you can build the HTML
in a character field and then just set the view field equal to that
character field.

 

View fields were introduced in ARS 5

 

Fred

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ray Palla
Sent: Monday, March 16, 2009 1:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: how to insert animated images in remedy - How It works -
REPOSTED solution

 

** 

Sorry for the repost:

My subject line got stolen.  Here is the solution again.  I think its a
good trick and was worth repositioning.  My customers love it.

 

I've been doing this since 6.1 and it works great through 7.5.

Here's how you do it. Use a view field, sized the same as your image,
that views a small HTML file from the mid-tier. In the html code put a
call to the GIF file for the image attribute, that should also reside on
the mid-tier in the same place... ".../shared/images". For the link in
the html code put your call for action.

Here's how the view field is populated in the field properties text area
and/or refreshed with an active link set fields:

http://INSONA-Remedy7/arsys/shared/images/INSONA-Logo.html
<http://insona-remedy7/arsys/shared/images/INSONA-Logo.html> 

Here's a sample of the code using an animated gif logo to call an
external website: This file is named: INSONA-Logo-Blue.html





  INSONA
Logo 
 

http://www.INSONA.com"; TARGET="_blank"
TITLE="http://www.INSONA.com";>







 

It's really easier than it sounds... And it works on the fat client
too... I can't recall when view fields were introduced, but I believe it
worked in 5x too.

Have fun;

R

 

-Original Message-

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> ] On Behalf Of
Rick Cook

Sent: Monday, March 16, 2009 11:29 AM

To: arslist@ARSLIST.ORG

Subject: Re: how to insert animated images in remedy

Could probably be done on the Midtier, but not on the client. 

Rick

Sent from my Verizon Wireless BlackBerry

-Original Message-----

From: Remedy Maniac 

Date: Mon, 16 Mar 2009 17:23:56 

To: 

Subject: Re: how to insert animated images in remedy

well I believe there must be a way to have it work with my 6.1 ... as
usual ... there must be a way ... i've alreday tried with a view field
to open a web page ... no success yet ... but maybe I've put something
wrong 

LJ Longwing wrote:

> I'm pretty sure it's not available all the way through 7.1...but maybe


> in 7.5...

> 

> -Original Message-

> From: Action Request System discussion list(ARSList) 

 


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Re: how to insert animated images in remedy - How It works - REPOSTED solution

2009-03-16 Thread Ray Palla
Sorry for the repost:
My subject line got stolen.  Here is the solution again.  I think its a good
trick and was worth repositioning.  My customers love it.
 
I've been doing this since 6.1 and it works great through 7.5.

Here's how you do it. Use a view field, sized the same as your image, that
views a small HTML file from the mid-tier. In the html code put a call to
the GIF file for the image attribute, that should also reside on the
mid-tier in the same place... ".../shared/images". For the link in the html
code put your call for action.

Here's how the view field is populated in the field properties text area
and/or refreshed with an active link set fields:

 <http://insona-remedy7/arsys/shared/images/INSONA-Logo.html>
http://INSONA-Remedy7/arsys/shared/images/INSONA-Logo.html

Here's a sample of the code using an animated gif logo to call an external
website: This file is named: INSONA-Logo-Blue.html






 INSONA Logo   

http://www.INSONA.com"; TARGET="_blank"
TITLE="http://www.INSONA.com";>







 

It's really easier than it sounds... And it works on the fat client too... I
can't recall when view fields were introduced, but I believe it worked in 5x
too.

Have fun;

R

 

-Original Message-

From: Action Request System discussion list(ARSList) [
<mailto:arslist@ARSLIST.ORG> mailto:arsl...@arslist.org] On Behalf Of Rick
Cook

Sent: Monday, March 16, 2009 11:29 AM

To: arslist@ARSLIST.ORG

Subject: Re: how to insert animated images in remedy

Could probably be done on the Midtier, but not on the client. 

Rick

Sent from my Verizon Wireless BlackBerry

-Original Message-----

From: Remedy Maniac 

Date: Mon, 16 Mar 2009 17:23:56 

To: 

Subject: Re: how to insert animated images in remedy

 

well I believe there must be a way to have it work with my 6.1 ... as usual
... there must be a way ... i've alreday tried with a view field to open a
web page ... no success yet ... but maybe I've put something wrong 

 

LJ Longwing wrote:

> I'm pretty sure it's not available all the way through 7.1...but maybe 

> in 7.5...

>

> -Original Message-

> From: Action Request System discussion list(ARSList) 

> [ <mailto:arslist@ARSLIST.ORG> mailto:arsl...@arslist.org] On Behalf Of
Remedy Maniac

> Sent: Monday, March 16, 2009 10:09 AM

> To: arslist@ARSLIST.ORG

> Subject: how to insert animated images in remedy

>

> hello listers,

>

> ARS 6.00.01

>

> I try to put an image on a button.

> The admin tool seems not to accept animated gif files Any idea/infos 

> how one can insert an animated gif or what ever into my form?

>

> Many thanks in advance

>

> Serouche

>

> __

> __

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 www.arslist.org 

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Re: how to insert animated images in remedy - How It works

2009-03-16 Thread Scott Illari
Chris,

 

I am not sure about the version restrictions for 7.5 but we are running an
instance of 7.1 and 6.3 on the same server and pointing them to 2 different
database instances so I know for these versions it is possible but I would
check the paperwork on 7.5

 

 

 

Scott Illari

908-601-8948

 <http://www.linkedin.com/in/scottillari>
http://www.linkedin.com/in/scottillari

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Pruitt, Christopher J
Sent: Monday, March 16, 2009 1:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: how to insert animated images in remedy - How It works

 

** 

Hey fellow Listers,

Is it possible to install AR System  7.1 or 7.5 on two virtual instances on
the same server pointing to two different databases on the same server?
Meaning that ARS Instance 1 would point to Oracle Instance 1 and ARS
Instance 2 would point to Oracle Instance 2, all on the same server. Is this
even possible?

I know you can install two AR Systems on a server and have them point to a
single database but I am not sure that it is possible to do Two AR Systems
to separate databases, all on the same server.

Christopher Pruitt
Consultant Specialist
EDS, an HP Company
mailto: christopher.pru...@eds.com 

We deliver on our commitments
so you can deliver on yours. 

Confidentiality Notice: This message and any files transmitted with it are
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Re: how to insert animated images in remedy - How It works

2009-03-16 Thread Pruitt, Christopher J
Hey fellow Listers,

Is it possible to install AR System  7.1 or 7.5 on two virtual instances
on the same server pointing to two different databases on the same
server? Meaning that ARS Instance 1 would point to Oracle Instance 1 and
ARS Instance 2 would point to Oracle Instance 2, all on the same server.
Is this even possible?

I know you can install two AR Systems on a server and have them point to
a single database but I am not sure that it is possible to do Two AR
Systems to separate databases, all on the same server.


Christopher Pruitt
Consultant Specialist 
EDS, an HP Company
mailto: christopher.pru...@eds.com 
We deliver on our commitments 
so you can deliver on yours. 
Confidentiality Notice: This message and any files transmitted with it
are intended for the sole use of the entity or individual to whom it is
addressed, and may contain information that is confidential, privileged,
and exempt from disclosure under applicable law. If you are not the
intended addressee for this e-mail, you are hereby notified that any
copying, distribution, or dissemination of this e-mail is strictly
prohibited. If you have received this e-mail in error, please
immediately destroy, erase, or discard this message. Please notify the
sender immediately by return e-mail if you have received this e-mail by
mistake.




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Re: how to insert animated images in remedy - How It works

2009-03-16 Thread Ray Palla
I've been doing this since 6.1 and it works great through 7.5.

Here's how you do it.  Use a view field, sized the same as your image, that
views a small HTML file from the mid-tier.  In the html code put a call to
the GIF file for the image attribute, that should also reside on the
mid-tier in the same place... ".../shared/images".  For the link in the html
code put your call for action.

Here's how the view field is populated in the field properties text area
and/or refreshed with an active link set fields:
http://INSONA-Remedy7/arsys/shared/images/INSONA-Logo.html

Here's a sample of the code using an animated gif logo to call an external
website:  This file is named: INSONA-Logo-Blue.html





INSONA Logo 



http://www.INSONA.com"; TARGET="_blank"
TITLE="http://www.INSONA.com";>





It's really easier than it sounds... And it works on the fat client too...
I can't recall when view fields were introduced, but I believe it worked in
5x too.

Have fun;
R


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Monday, March 16, 2009 11:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to insert animated images in remedy

Could probably be done on the Midtier, but not on the client. 

Rick
Sent from my Verizon Wireless BlackBerry

-Original Message-
From: Remedy Maniac 

Date: Mon, 16 Mar 2009 17:23:56 
To: 
Subject: Re: how to insert animated images in remedy


well I believe there must be a way to have it work with my 6.1 ...  as usual
... there must be a way ... i've alreday tried with a view field to open a
web page ... no success yet ... but maybe I've put something wrong 


LJ Longwing wrote:
> I'm pretty sure it's not available all the way through 7.1...but maybe 
> in 7.5...
>
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac
> Sent: Monday, March 16, 2009 10:09 AM
> To: arslist@ARSLIST.ORG
> Subject: how to insert animated images in remedy
>
> hello listers,
>
> ARS 6.00.01
>
> I try to put an image on a button.
> The admin tool seems not to accept animated gif files Any idea/infos 
> how one can insert an animated gif or what ever into my form?
>
> Many thanks in advance
>
> Serouche
>
> __
> __
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum
Sponsor:
> RMI Solutions ARSlist: "Where the Answers Are"
>
> __
> _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org 
> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
>
>   


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Re: how to insert animated images in remedy

2009-03-16 Thread Joe DeSouza
it only accepts jpegs and bitmap files

Joe





From: Remedy Maniac 
To: arslist@ARSLIST.ORG
Sent: Monday, March 16, 2009 12:08:44 PM
Subject: how to insert animated images in remedy

hello listers,

ARS 6.00.01

I try to put an image on a button.
The admin tool seems not to accept animated gif files
Any idea/infos how one can insert an animated gif or what ever into my form?

Many thanks in advance

Serouche



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Re: how to insert animated images in remedy

2009-03-16 Thread Thad K Esser
Not quite the same, but...

On ARS 7.1, ITSM 7.0.3, I've added an animated gif to my people profile,
and it displays fine in the user tool.  The file size had to be small, but
that's a limitation of the attachment field, not the view field.  Granted,
its not a button, but view fields will display animated gifs.

This might be a silly question, but have you tried saving the form anyway
(with the image as a view field) and viewing it in the user tool (or
mid-tier)?

Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard
Bach


|>
| From:  |
|>
  
>--|
  |Remedy Maniac  
 |
  
>--|
|>
| To:|
|>
  
>--|
  |arslist@ARSLIST.ORG  
 |
  
>--|
|>
| Date:  |
|>
  
>--|
  |03/16/2009 09:24 AM  
 |
  
>--|
|>
| Subject:   |
|>
  
>----------------------|
  |Re: how to insert animated images in remedy  
 |
  
>--|
|>
| Sent by:   |
|>
  
>--|
  |"Action Request System discussion list(ARSList)"
 |
  
>--|





well I believe there must be a way to have it work with my 6.1 ...  as
usual ... there must be a way ... i've alreday tried with a view field
to open a web page ... no success yet ... but maybe I've put something
wrong 


LJ Longwing wrote:
> I'm pretty sure it's not available all the way through 7.1...but maybe in
> 7.5...
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac
> Sent: Monday, March 16, 2009 10:09 AM
> To: arslist@ARSLIST.ORG
> Subject: how to insert animated images in remedy
>
> hello listers,
>
> ARS 6.00.01
>
> I try to put an image on a button.
> The admin tool seems not to accept animated gif files Any idea/infos how
one
> can insert an animated gif or what ever into my form?
>
> Many thanks in advance
>
> Serouche
>
>


> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum
Sponsor:
> RMI Solutions ARSlist: "Where the Answers Are"
>
>
___

> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
>
>

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*IMPORTANT NOTICE: This communication, including any attachment, contains 
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Re: how to insert animated images in remedy

2009-03-16 Thread LJ Longwing
Well...I don't recall when they added 'interval' active linksin theory
you could have multiple buttons with different images on them and hide/show
them in sequence to simulate an animation...:) 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac
Sent: Monday, March 16, 2009 10:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: how to insert animated images in remedy

well I believe there must be a way to have it work with my 6.1 ...  as usual
... there must be a way ... i've alreday tried with a view field to open a
web page ... no success yet ... but maybe I've put something wrong 


LJ Longwing wrote:
> I'm pretty sure it's not available all the way through 7.1...but maybe 
> in 7.5...
>
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac
> Sent: Monday, March 16, 2009 10:09 AM
> To: arslist@ARSLIST.ORG
> Subject: how to insert animated images in remedy
>
> hello listers,
>
> ARS 6.00.01
>
> I try to put an image on a button.
> The admin tool seems not to accept animated gif files Any idea/infos 
> how one can insert an animated gif or what ever into my form?
>
> Many thanks in advance
>
> Serouche
>
> __
> __
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum
Sponsor:
> RMI Solutions ARSlist: "Where the Answers Are"
>
> __
> _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org 
> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
>
>   


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Re: how to insert animated images in remedy

2009-03-16 Thread Rick Cook
Could probably be done on the Midtier, but not on the client. 

Rick
Sent from my Verizon Wireless BlackBerry

-Original Message-
From: Remedy Maniac 

Date: Mon, 16 Mar 2009 17:23:56 
To: 
Subject: Re: how to insert animated images in remedy


well I believe there must be a way to have it work with my 6.1 ...  as 
usual ... there must be a way ... i've alreday tried with a view field 
to open a web page ... no success yet ... but maybe I've put something 
wrong 


LJ Longwing wrote:
> I'm pretty sure it's not available all the way through 7.1...but maybe in
> 7.5... 
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac
> Sent: Monday, March 16, 2009 10:09 AM
> To: arslist@ARSLIST.ORG
> Subject: how to insert animated images in remedy
>
> hello listers,
>
> ARS 6.00.01
>
> I try to put an image on a button.
> The admin tool seems not to accept animated gif files Any idea/infos how one
> can insert an animated gif or what ever into my form?
>
> Many thanks in advance
>
> Serouche
>
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:
> RMI Solutions ARSlist: "Where the Answers Are"
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
>
>   

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Re: how to insert animated images in remedy

2009-03-16 Thread Remedy Maniac
well I believe there must be a way to have it work with my 6.1 ...  as 
usual ... there must be a way ... i've alreday tried with a view field 
to open a web page ... no success yet ... but maybe I've put something 
wrong 



LJ Longwing wrote:

I'm pretty sure it's not available all the way through 7.1...but maybe in
7.5... 


-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac
Sent: Monday, March 16, 2009 10:09 AM
To: arslist@ARSLIST.ORG
Subject: how to insert animated images in remedy

hello listers,

ARS 6.00.01

I try to put an image on a button.
The admin tool seems not to accept animated gif files Any idea/infos how one
can insert an animated gif or what ever into my form?

Many thanks in advance

Serouche


___
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Re: how to insert animated images in remedy

2009-03-16 Thread LJ Longwing
I'm pretty sure it's not available all the way through 7.1...but maybe in
7.5... 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac
Sent: Monday, March 16, 2009 10:09 AM
To: arslist@ARSLIST.ORG
Subject: how to insert animated images in remedy

hello listers,

ARS 6.00.01

I try to put an image on a button.
The admin tool seems not to accept animated gif files Any idea/infos how one
can insert an animated gif or what ever into my form?

Many thanks in advance

Serouche


___
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how to insert animated images in remedy

2009-03-16 Thread Remedy Maniac

hello listers,

ARS 6.00.01

I try to put an image on a button.
The admin tool seems not to accept animated gif files
Any idea/infos how one can insert an animated gif or what ever into my form?

Many thanks in advance

Serouche

___
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