Re: installation problem of ARSystem 7.5
Hi Two things, number one if you get no further why not try a silent install instead, although you will have to get it working for the CMDB installer as there is no silent install option. What are you using to access the server? We used putty to access the server then tested by running either xclock or xterm just to check we were running okay before trying the installer. One issue I did find with the installer not running correctly was to do with the LC_LANG or one of those variables I don't have the details quite to hand at the moment. We had set it to UTF8, but the installer did not work, when we changed it and set it to just C the installer worked properly. I'll see if I can find the right details and send them on if I can. Regards Rob -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac Sent: 03 November 2009 13:47 To: arslist@ARSLIST.ORG Subject: Re: installation problem of ARSystem 7.5 yes thank you that makes sense. But still doesn't solve my problem :-( My sys admin pretend they have already installed the X11 client libraries. here is what has been done rpm -Uvh xorg-x11-devel-6.8.2-1.EL.13.36.i386.rpm xorg-x11-libs-6.8.2-1.EL.13.36.i386.rpm xorg-x11-Mesa-libGL-6.8.2-1.EL.13.36.i386.rpm expat-1.95.7-4.i386.rpm fontconfig-2.2.3-7.i386.rpm freetype-2.1.9-1.i386.rpm zlib-1.2.1.2-1.2.i386.rpm What do you think of ? Probably something is missing ... Lyle Taylor wrote: > You probably need to install the 32-bit version of the X11 client libraries. You would only need an X server running on the Linux box if you are logged directly into the server. If you are logged in from a remote host with an X server running on the remote host (e.g., your PC), then you don't need an X server running on the Linux box - you just need the appropriate X11 client libraries. Since Java is a 32-bit application, it will need the 32-bit version of the X11 client libraries to run. > > Does that make sense? > > Lyle > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of siriche > Sent: Friday, October 30, 2009 1:31 AM > To: arslist@ARSLIST.ORG > Subject: Re: installation problem of ARSystem 7.5 > > yes myremotehost is my PC. > But actually I think the problem comes from the fact, there is no X-Server > running on the server. > Which makes it difficult for the box to open up a x-window. > So I am just waiting for my sys admin to install or start the x-server. > But thanks anyway for your reply. > Siriche > > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.424 / Virus Database: 270.14.49/2480 - Release Date: 11/04/09 07:37:00 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: installation problem of ARSystem 7.5
Another option that may work for you, if your admins will allow it, is to install something like TightVNC on your Linux server and the client on your Windows machine. TightVNC is an implementation of VNC which is similar to remote desktop for Windows. In this case, you would start the vncserver on your Linux box which starts up a virtual X server in memory on the Linux box. Then you can connect to it using the TightVNC client from your Windows box (assuming there are no firewalls that you have to worry about between your Linux box and Windows box) and it will display on your Windows box. That is what I do here, and I get better performance that way. The installer ran quite slow when using an X server on my Windows box (Cygwin in this case) but ran quite well when displaying in the VNC X server. However, the gain in performance you see will depend on your network. In my case, there's enough latency between me and my servers that using VNC was much faster. If you're on a fast network and are close to your servers, you may fair well with Cygwin or something similar. Let me know if you want any more information on this approach. Lyle -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Tuesday, November 03, 2009 9:02 AM To: arslist@ARSLIST.ORG Subject: Re: installation problem of ARSystem 7.5 You need to be running a local xWindows x11 server application on your PC. There are several available out there but the most common free ones I have seen listed here are CygWin (select the x11 options when installing) and Xming. A non-free ones I have seen listed here is Hummingbird Exceed. On the PC you have to have the xWindows server app running so that your Linux box can send the screen, keyboard, and mouse control to the PC. In Cygwin (on the PC) you run the command "xhost +" to start the xWindows server accepting connections. You then have to have the DISPLAY environment variable set to the IP of your PC (in your telnet/ssh session to the Linux box do "export DISPLAY=10.10.3.4:0.0") If you have been running Remedy for a long time then think back to the 4.x license administration (on Unix servers), it worked the same way. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac Sent: Tuesday, November 03, 2009 7:53 AM To: arslist@ARSLIST.ORG Subject: Re: installation problem of ARSystem 7.5 maybe the problem is on the localhost ... can anybody tell me what I need on my Windows box to open the GUI remotely? Thanks Siriche Lyle Taylor wrote: > You probably need to install the 32-bit version of the X11 client libraries. > You would only need an X server running on the Linux box if you are logged > directly into the server. If you are logged in from a remote host with an X > server running on the remote host (e.g., your PC), then you don't need an X > server running on the Linux box - you just need the appropriate X11 client > libraries. Since Java is a 32-bit application, it will need the 32-bit > version of the X11 client libraries to run. > > Does that make sense? > > Lyle > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of siriche > Sent: Friday, October 30, 2009 1:31 AM > To: arslist@ARSLIST.ORG > Subject: Re: installation problem of ARSystem 7.5 > > yes myremotehost is my PC. > But actually I think the problem comes from the fact, there is no X-Server > running on the server. > Which makes it difficult for the box to open up a x-window. > So I am just waiting for my sys admin to install or start the x-server. > But thanks anyway for your reply. > Siriche > > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: installation problem of ARSystem 7.5
You need to be running a local xWindows x11 server application on your PC. There are several available out there but the most common free ones I have seen listed here are CygWin (select the x11 options when installing) and Xming. A non-free ones I have seen listed here is Hummingbird Exceed. On the PC you have to have the xWindows server app running so that your Linux box can send the screen, keyboard, and mouse control to the PC. In Cygwin (on the PC) you run the command "xhost +" to start the xWindows server accepting connections. You then have to have the DISPLAY environment variable set to the IP of your PC (in your telnet/ssh session to the Linux box do "export DISPLAY=10.10.3.4:0.0") If you have been running Remedy for a long time then think back to the 4.x license administration (on Unix servers), it worked the same way. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac Sent: Tuesday, November 03, 2009 7:53 AM To: arslist@ARSLIST.ORG Subject: Re: installation problem of ARSystem 7.5 maybe the problem is on the localhost ... can anybody tell me what I need on my Windows box to open the GUI remotely? Thanks Siriche Lyle Taylor wrote: > You probably need to install the 32-bit version of the X11 client libraries. > You would only need an X server running on the Linux box if you are logged > directly into the server. If you are logged in from a remote host with an X > server running on the remote host (e.g., your PC), then you don't need an X > server running on the Linux box - you just need the appropriate X11 client > libraries. Since Java is a 32-bit application, it will need the 32-bit > version of the X11 client libraries to run. > > Does that make sense? > > Lyle > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of siriche > Sent: Friday, October 30, 2009 1:31 AM > To: arslist@ARSLIST.ORG > Subject: Re: installation problem of ARSystem 7.5 > > yes myremotehost is my PC. > But actually I think the problem comes from the fact, there is no X-Server > running on the server. > Which makes it difficult for the box to open up a x-window. > So I am just waiting for my sys admin to install or start the x-server. > But thanks anyway for your reply. > Siriche > > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: installation problem of ARSystem 7.5
maybe the problem is on the localhost ... can anybody tell me what I need on my Windows box to open the GUI remotely? Thanks Siriche Lyle Taylor wrote: You probably need to install the 32-bit version of the X11 client libraries. You would only need an X server running on the Linux box if you are logged directly into the server. If you are logged in from a remote host with an X server running on the remote host (e.g., your PC), then you don't need an X server running on the Linux box - you just need the appropriate X11 client libraries. Since Java is a 32-bit application, it will need the 32-bit version of the X11 client libraries to run. Does that make sense? Lyle -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of siriche Sent: Friday, October 30, 2009 1:31 AM To: arslist@ARSLIST.ORG Subject: Re: installation problem of ARSystem 7.5 yes myremotehost is my PC. But actually I think the problem comes from the fact, there is no X-Server running on the server. Which makes it difficult for the box to open up a x-window. So I am just waiting for my sys admin to install or start the x-server. But thanks anyway for your reply. Siriche ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: installation problem of ARSystem 7.5
yes thank you that makes sense. But still doesn't solve my problem :-( My sys admin pretend they have already installed the X11 client libraries. here is what has been done rpm -Uvh xorg-x11-devel-6.8.2-1.EL.13.36.i386.rpm xorg-x11-libs-6.8.2-1.EL.13.36.i386.rpm xorg-x11-Mesa-libGL-6.8.2-1.EL.13.36.i386.rpm expat-1.95.7-4.i386.rpm fontconfig-2.2.3-7.i386.rpm freetype-2.1.9-1.i386.rpm zlib-1.2.1.2-1.2.i386.rpm What do you think of ? Probably something is missing ... Lyle Taylor wrote: You probably need to install the 32-bit version of the X11 client libraries. You would only need an X server running on the Linux box if you are logged directly into the server. If you are logged in from a remote host with an X server running on the remote host (e.g., your PC), then you don't need an X server running on the Linux box - you just need the appropriate X11 client libraries. Since Java is a 32-bit application, it will need the 32-bit version of the X11 client libraries to run. Does that make sense? Lyle -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of siriche Sent: Friday, October 30, 2009 1:31 AM To: arslist@ARSLIST.ORG Subject: Re: installation problem of ARSystem 7.5 yes myremotehost is my PC. But actually I think the problem comes from the fact, there is no X-Server running on the server. Which makes it difficult for the box to open up a x-window. So I am just waiting for my sys admin to install or start the x-server. But thanks anyway for your reply. Siriche ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: installation problem of ARSystem 7.5
You probably need to install the 32-bit version of the X11 client libraries. You would only need an X server running on the Linux box if you are logged directly into the server. If you are logged in from a remote host with an X server running on the remote host (e.g., your PC), then you don't need an X server running on the Linux box - you just need the appropriate X11 client libraries. Since Java is a 32-bit application, it will need the 32-bit version of the X11 client libraries to run. Does that make sense? Lyle -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of siriche Sent: Friday, October 30, 2009 1:31 AM To: arslist@ARSLIST.ORG Subject: Re: installation problem of ARSystem 7.5 yes myremotehost is my PC. But actually I think the problem comes from the fact, there is no X-Server running on the server. Which makes it difficult for the box to open up a x-window. So I am just waiting for my sys admin to install or start the x-server. But thanks anyway for your reply. Siriche -- View this message in context: http://old.nabble.com/installation-problem-of-ARSystem-7.5-tp26109455p26125995.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: installation problem of ARSystem 7.5
Or you can try the silent mode installer, which is very nice if you already know all the parameters. It doesn't need any xserver, you just need to setup all the parameters in "Options.txt" and the installer will read from there. No user interaction needed after the installer starts. On Oct 30, 12:30 am, siriche wrote: > yes myremotehost is my PC. > But actually I think the problem comes from the fact, there is no X-Server > running on the server. > Which makes it difficult for the box to open up a x-window. > So I am just waiting for my sys admin to install or start the x-server. > But thanks anyway for your reply. > Siriche > > -- > View this message in > context:http://old.nabble.com/installation-problem-of-ARSystem-7.5-tp26109455... > Sent from the ARS (Action Request System) mailing list archive at Nabble.com. > > ___ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: installation problem of ARSystem 7.5
yes myremotehost is my PC. But actually I think the problem comes from the fact, there is no X-Server running on the server. Which makes it difficult for the box to open up a x-window. So I am just waiting for my sys admin to install or start the x-server. But thanks anyway for your reply. Siriche -- View this message in context: http://old.nabble.com/installation-problem-of-ARSystem-7.5-tp26109455p26125995.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: installation problem of ARSystem 7.5
Hi! is myremotehost is your PC with X-server running ? -- Best regards! Alexander V. Doronin doro...@jet.msk.su 29.10.2009, в 12:41, siriche написал(а): just to give a bit more on this issue: I have set DISPLAY myremotehost:0 I have also tried with myremotehost:0.0 and localhost:0.0 Maybe it has nothing to do with the DISPLAY but I get this when I run the installer Launching installer... Listening for transport dt_socket at address: 12333 Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX) Stack Trace: java.lang.NoClassDefFoundError at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Unknown Source) at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment (Unknown Source) at java.awt.Window.init(Unknown Source) at java.awt.Window.(Unknown Source) at java.awt.Frame.(Unknown Source) at java.awt.Frame.(Unknown Source) at javax.swing.JFrame.(Unknown Source) at com.zerog.ia.installer.LifeCycleManager.g(DashoA10*..) at com.zerog.ia.installer.LifeCycleManager.h(DashoA10*..) at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..) at com.zerog.ia.installer.Main.main(DashoA10*..) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.zerog.lax.LAX.launch(DashoA10*..) at com.zerog.lax.LAX.main(DashoA10*..) This Application has Unexpectedly Quit: Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX) -- View this message in context: http://www.nabble.com/installation-problem-of-ARSystem-7.5-tp26109455p26109934.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com . ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: installation problem of ARSystem 7.5
just to give a bit more on this issue: I have set DISPLAY myremotehost:0 I have also tried with myremotehost:0.0 and localhost:0.0 Maybe it has nothing to do with the DISPLAY but I get this when I run the installer Launching installer... Listening for transport dt_socket at address: 12333 Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX) Stack Trace: java.lang.NoClassDefFoundError at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Unknown Source) at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(Unknown Source) at java.awt.Window.init(Unknown Source) at java.awt.Window.(Unknown Source) at java.awt.Frame.(Unknown Source) at java.awt.Frame.(Unknown Source) at javax.swing.JFrame.(Unknown Source) at com.zerog.ia.installer.LifeCycleManager.g(DashoA10*..) at com.zerog.ia.installer.LifeCycleManager.h(DashoA10*..) at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..) at com.zerog.ia.installer.Main.main(DashoA10*..) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.zerog.lax.LAX.launch(DashoA10*..) at com.zerog.lax.LAX.main(DashoA10*..) This Application has Unexpectedly Quit: Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX) -- View this message in context: http://www.nabble.com/installation-problem-of-ARSystem-7.5-tp26109455p26109934.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
installation problem of ARSystem 7.5
dear all, I am trying to install ARSystem 7.5 on a Linux box 64 bits. So I have the 32 bits JVM installed and the installer seems at least to start fine. Before installing the 32 bits JVM the installer was throwing an error telling it cannot load the 32 bits libraries. Now I do not get any error. The installer just hangs. Any help/tips who I cannot at least debug this and see what is wrong? Or any other tips/help to proceed to the installation? Serouche ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
