mid-tier not starting up after re-installed

2009-03-25 Thread pascale . boyer
Hi all,

Hope someone can help us here. 
We have a web application that was throwing some Remedy errors.  To make a 
long story short, the web team decided to re-installed the mid-tier.  So I 
do not know what were the errors.

Now, when the try to start the mid-tier, they get these errors. 
They can't figure it out, I can't find any info. Not being a Web person, I 
have no clue what could be wrong except that we are having a problem with 
a listener not loading.

Anyone have a clue what this means?

[3/25/09 11:03:58:567 PDT] 003f ApplicationMg A   WSVR0200I: Starting 
application: MidTier_war
[3/25/09 11:03:58:777 PDT] 003f WebGroup  A   SRVE0169I: Loading 
Web Module: Remedy AR System.
[3/25/09 11:03:58:853 PDT] 003f WebAppE   SRVE0026E: [Servlet 
Error]-[Failed to load listener: 
com.remedy.arsys.stubs.SessionData.ReleaseSessionData]: 
java.lang.ClassNotFoundException: 
com.remedy.arsys.stubs.SessionData.ReleaseSessionData
at 
com.ibm.ws.classloader.CompoundClassLoader.findClass(CompoundClassLoader.java:464)
at 
com.ibm.ws.classloader.CompoundClassLoader.loadClass(CompoundClassLoader.java:365)
at java.lang.ClassLoader.loadClass(ClassLoader.java:235)
at java.beans.Beans.instantiate(Beans.java:187)
at java.beans.Beans.instantiate(Beans.java:48)
at 
com.ibm.ws.webcontainer.webapp.WebApp.loadListener(WebApp.java:1420)
at 
com.ibm.ws.webcontainer.webapp.WebApp.loadLifecycleListeners(WebApp.java:1362)
at 
com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:383)
at 
com.ibm.ws.webcontainer.webapp.WebGroup.addWebApplication(WebGroup.java:123)
at 
com.ibm.ws.webcontainer.VirtualHost.addWebApplication(VirtualHost.java:146)
at 
com.ibm.ws.webcontainer.WebContainer.addWebApp(WebContainer.java:940)
at 
com.ibm.ws.webcontainer.WebContainer.addWebApplication(WebContainer.java:893)
at 
com.ibm.ws.runtime.component.WebContainerImpl.install(WebContainerImpl.java:167)
at 
com.ibm.ws.runtime.component.WebContainerImpl.start(WebContainerImpl.java:391)
at 
com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:1257)
at 
com.ibm.ws.runtime.component.DeployedApplicationImpl.fireDeployedObjectStart(DeployedApplicationImpl.java:1076)
at 
com.ibm.ws.runtime.component.DeployedModuleImpl.start(DeployedModuleImpl.java:547)
at 
com.ibm.ws.runtime.component.DeployedApplicationImpl.start(DeployedApplicationImpl.java:754)
at 
com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java:914)
at 
com.ibm.ws.runtime.component.ApplicationMgrImpl$1.run(ApplicationMgrImpl.java:1450)
at 
com.ibm.ws.security.auth.distContextManagerImpl.runAs(distContextManagerImpl.java:2721)
at 
com.ibm.ws.security.auth.distContextManagerImpl.runAsSystem(distContextManagerImpl.java:2601)
at 
com.ibm.ws.security.core.SecurityContext.runAsSystem(SecurityContext.java:240)
at 
com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java:1455)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at 
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at 
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at 
javax.management.modelmbean.RequiredModelMBean.invokeMethod(RequiredModelMBean.java:1366)
at 
javax.management.modelmbean.RequiredModelMBean.invoke(RequiredModelMBean.java:1012)
at 
mx4j.server.interceptor.InvokerMBeanServerInterceptor.invoke(InvokerMBeanServerInterceptor.java:233)
at 
mx4j.server.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:128)
at 
mx4j.server.interceptor.SecurityMBeanServerInterceptor.invoke(SecurityMBeanServerInterceptor.java:86)
at 
mx4j.server.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:128)
at 
mx4j.server.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:128)
at 
mx4j.server.interceptor.ContextClassLoaderMBeanServerInterceptor.invoke(ContextClassLoaderMBeanServerInterceptor.java:167)
at mx4j.server.MX4JMBeanServer.invoke(MX4JMBeanServer.java:1249)
at 
com.ibm.ws.management.AdminServiceImpl$1.run(AdminServiceImpl.java:1016)
at 
com.ibm.ws.security.util.AccessController.doPrivileged(AccessController.java:118)
at 
com.ibm.ws.management.AdminServiceImpl.invoke(AdminServiceImpl.java:932)
at 
com.ibm.ws.management.connector.AdminServiceDelegator.invoke(AdminServiceDelegator.java:157)
at sun.reflect.GeneratedMethodAccessor25.invoke(Unknown Source)
at 
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.

Re: mid-tier not starting up after re-installed

2009-03-25 Thread Joe DeSouza
It means that the mid-tier servers path to the mid tier library could be messed 
up. Your web server cannot find those libraries..

Joe





From: "pascale.bo...@daimler.com" 
To: arslist@ARSLIST.ORG
Sent: Wednesday, March 25, 2009 5:12:44 PM
Subject: mid-tier not starting up after re-installed

** 
Hi all,

Hope someone can help us here. 
We have a web application that was throwing some Remedy errors.  To make a long 
story short, the web team decided to re-installed the mid-tier.  So I do not 
know what were the errors.

Now, when the try to start the mid-tier, they get these errors.  
They can't figure it out, I can't find any info. Not being a Web person, I have 
no clue what could be wrong except that we are having a problem with a listener 
not loading.

Anyone have a clue what this means?

[3/25/09 11:03:58:567 PDT] 003f ApplicationMg A   WSVR0200I: Starting 
application: MidTier_war
[3/25/09 11:03:58:777 PDT] 003f WebGroup      A   SRVE0169I: Loading Web 
Module: Remedy AR System.
[3/25/09 11:03:58:853 PDT] 003f WebApp        E   SRVE0026E: [Servlet 
Error]-[Failed to load listener: 
com.remedy.arsys.stubs.SessionData.ReleaseSessionData]: 
java.lang.ClassNotFoundException: 
com.remedy.arsys.stubs.SessionData.ReleaseSessionData
        at 
com.ibm.ws.classloader.CompoundClassLoader.findClass(CompoundClassLoader.java:464)
        at 
com.ibm.ws.classloader.CompoundClassLoader.loadClass(CompoundClassLoader.java:365)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:235)
        at java.beans.Beans.instantiate(Beans.java:187)
        at java.beans.Beans.instantiate(Beans.java:48)
        at com.ibm.ws.webcontainer.webapp.WebApp.loadListener(WebApp.java:1420)
        at 
com.ibm.ws.webcontainer.webapp.WebApp.loadLifecycleListeners(WebApp.java:1362)
        at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:383)
        at 
com.ibm.ws.webcontainer.webapp.WebGroup.addWebApplication(WebGroup.java:123)
        at 
com.ibm.ws.webcontainer.VirtualHost.addWebApplication(VirtualHost.java:146)
        at com.ibm.ws.webcontainer.WebContainer.addWebApp(WebContainer.java:940)
        at 
com.ibm.ws.webcontainer.WebContainer.addWebApplication(WebContainer.java:893)
        at 
com.ibm.ws.runtime.component.WebContainerImpl.install(WebContainerImpl.java:167)
        at 
com.ibm.ws.runtime.component.WebContainerImpl.start(WebContainerImpl.java:391)
        at 
com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:1257)
        at 
com.ibm.ws.runtime.component.DeployedApplicationImpl.fireDeployedObjectStart(DeployedApplicationImpl.java:1076)
        at 
com.ibm.ws.runtime.component.DeployedModuleImpl.start(DeployedModuleImpl.java:547)
        at 
com.ibm.ws.runtime.component.DeployedApplicationImpl.start(DeployedApplicationImpl.java:754)
        at 
com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java:914)
        at 
com.ibm.ws.runtime.component.ApplicationMgrImpl$1.run(ApplicationMgrImpl.java:1450)
        at 
com.ibm.ws.security.auth.distContextManagerImpl.runAs(distContextManagerImpl.java:2721)
        at 
com.ibm.ws.security.auth.distContextManagerImpl.runAsSystem(distContextManagerImpl.java:2601)
        at 
com.ibm.ws.security.core.SecurityContext.runAsSystem(SecurityContext.java:240)
        at 
com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java:1455)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at 
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at 
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:324)
        at 
javax.management.modelmbean.RequiredModelMBean.invokeMethod(RequiredModelMBean.java:1366)
        at 
javax.management.modelmbean.RequiredModelMBean.invoke(RequiredModelMBean.java:1012)
        at 
mx4j.server.interceptor.InvokerMBeanServerInterceptor.invoke(InvokerMBeanServerInterceptor.java:233)
        at 
mx4j.server.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:128)
        at 
mx4j.server.interceptor.SecurityMBeanServerInterceptor.invoke(SecurityMBeanServerInterceptor.java:86)
        at 
mx4j.server.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:128)
        at 
mx4j.server.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:128)
        at 
mx4j.server.interceptor.ContextClassLoaderMBeanServerInterceptor.invoke(ContextClassLoaderMBeanServerInterceptor.java:167)
        at mx4j.server.MX4JMBeanServer.invoke(MX4JMBeanServer.java:1249)
        at 
com.ibm.ws.management.AdminServiceImpl$1.run(AdminServiceImpl.java:1016)
        at 
com.ibm.ws.security.util.AccessController.doPrivileged(AccessController.java:118)
        at 
com.ibm.ws.management.Adm