Hi ARSListers,
Another undocumented difference between WUT & mid tier. (Maybe it is documented - in the secret mid tier manual that we've never seen.)
In the absence of Label values in the field properties of attachment fields within a pool, the mid tier presents each attachment row in the pool as a line as thin as it knows how to display. The WUT doesn't alter the thickness of each attachment row regardless of presence/absence of labels.
Thanks go to Carrie Rodriguez of BMC/Remedy support who responded promptly and repeatedly to my support ticket & updates thereto. She noticed the absence of labels in a screenshot I sent and suggested that it might help if I added them. It did help.
Thanks again to those of you who suggested other alternatives.
Doug Anderson
Mayo Clinic
Rochester, MN
