[asterisk-biz] religious arguments and billing systems
Folks, I've been a Linux systems professional since 1993. I've been a telecommunications professional since 1980; a veteran of Western Union and MCI. I've worked with just about every major Linux distribution and many non Linux *IX platforms. I have made very specific engineering decisions for my systems as a result of my experience. In all those years one refrain I've heard from as a dull drum beat from developers is that if you pay me, you can complain/ask for extras. Well, I find myself in the position of both being able and willing to pay for support... Only to find that the developers now want to only support if they can re-engineer my systems. I even had one vendor collect money for three months before telling he was unsure if or when he would be able to support me, but if I was willing to pay extra for development, it might accelerate what I needed. Needless to say, I declined the extortion and got my money back. I'm not asking for asterisk or billing on windows. I'm not willing to put in windows... Nor am I willing to put in Debian or Ubuntu. I place all three in the same class... the toy of the day. I won't debate this but I will discuss it off list if you're so inclined. I have a working Asterisk system. it IS generating revenue. I need to be able for my non-technical staff to be able to operate and provision it. I have installed a2billing and approached it's commercial entity for training only to have my request avoided. I mention them by name only because this venue gave them such a high recommendation only to disappoint me again. So, now I ask... Is there any vendor that is willing and competent to provide support for a fee without trying to re-engineer my system?Do notice, I said for a fee. Not free. I am pursuing this line of inquiry as well as others. BTW, no, I will not be putting in freeswitch, SER or other similar solutions at this time. I have a very specific task that needs accomplished and am willing to pay a reasonable amount to get there. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
Re: [asterisk-biz] religious arguments and billing systems
On 07/18/2011 03:35 PM, Bruce Ferrell wrote: So, now I ask... Is there any vendor that is willing and competent to provide support for a fee without trying to re-engineer my system? Have a look at jbilling.com. They have a free and commercial version. I'm not affiliated and don't have first hand experience but was told that they are happy to do consulting for a fee, train clients and do integration/modification work (from jBilling's side, not your infrastructure). Regards, Patrick -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
Re: [asterisk-biz] religious arguments and billing systems
Hi Bruce, I have a working Asterisk system. it IS generating revenue. I need to be able for my non-technical staff to be able to operate and provision it. I have installed a2billing and approached it's commercial entity for training only to have my request avoided. I mention them by name only because this venue gave them such a high recommendation only to disappoint me again. So you want modification inside A2Billing for achieving some functionality ? Are you willing to look at different commercial billing systems that can achieve similar or more then what A2Billing can do, however at a cost (i mentioned commercial billing systems) So, now I ask... Is there any vendor that is willing and competent to provide support for a fee without trying to re-engineer my system?Do notice, I said for a fee. Not free. I am pursuing this line of inquiry as well as others. BTW, no, I will not be putting in freeswitch, SER or other similar solutions at this time. I have a very specific task that needs accomplished and am willing to pay a reasonable amount to get there. Yeah, I am not asking to move over to FreeSWITCH or SER or something like that, however, I dont wish to comment till i hear the problem statement, you can write to me off the list, Look forward to hear from you, Regards, Mitul Limbani, Founder Architect, Enterux Solutions, www.enterux.com -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
Re: [asterisk-biz] religious arguments and billing systems
The short for what I need is the following 1.) CDR rating/invoicing 1a.) profitability reporting # someone told me I needed LCR for this. I want reporting on what calls are costing me, not route changes. 1b.) Call cutoff on low balance 2.) Not currently necessary, but something I am thinking about is SIP endpoint provisioning (hardphone) integrated into the items above. I need the functions integrated into my existing asterisk dial plan, which is maybe 30 lines. I use asterisk realtime to maintain as much of my asterisk configuration as possible with the idea in mind that will allow me to grow the system without managing a lot of files on multiple systems. That said, I am just one server at this point and bottle necked in call rating/invoicing/account balance cutoff. I was told it was possible with a2billing but I don't see a clear document on how a2billing works so I don't quickly see how to hook it in. Bruce Ferrell - President Ferrell Systems Engineering, Inc. On 07/18/2011 10:54 AM, Nitzan Kon wrote: Bruce, It would be helpful if you posted what it is exactly that you need done. A2Billing is a great billing system if you are the DIY type and can modify it - or you have someone on your team who can. It's actually one of the easiest billing systems to modify which is exactly what makes it so powerful. --- On Mon, 7/18/11, Bruce Ferrellbferr...@baywinds.org wrote: Folks, I've been a Linux systems professional since 1993. I've been a telecommunications professional since 1980; a veteran of Western Union and MCI. I've worked with just about every major Linux distribution and many non Linux *IX platforms. I have made very specific engineering decisions for my systems as a result of my experience. In all those years one refrain I've heard from as a dull drum beat from developers is that if you pay me, you can complain/ask for extras. Well, I find myself in the position of both being able and willing to pay for support... Only to find that the developers now want to only support if they can re-engineer my systems. I even had one vendor collect money for three months before telling he was unsure if or when he would be able to support me, but if I was willing to pay extra for development, it might accelerate what I needed. Needless to say, I declined the extortion and got my money back. I'm not asking for asterisk or billing on windows. I'm not willing to put in windows... Nor am I willing to put in Debian or Ubuntu. I place all three in the same class... the toy of the day. I won't debate this but I will discuss it off list if you're so inclined. I have a working Asterisk system. it IS generating revenue. I need to be able for my non-technical staff to be able to operate and provision it. I have installed a2billing and approached it's commercial entity for training only to have my request avoided. I mention them by name only because this venue gave them such a high recommendation only to disappoint me again. So, now I ask... Is there any vendor that is willing and competent to provide support for a fee without trying to re-engineer my system?Do notice, I said for a fee. Not free. I am pursuing this line of inquiry as well as others. BTW, no, I will not be putting in freeswitch, SER or other similar solutions at this time. I have a very specific task that needs accomplished and am willing to pay a reasonable amount to get there. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
