Re: [asterisk-biz] Remote SIP monitor

2010-01-06 Thread Jared Smith
On Wed, 2010-01-06 at 09:45 +0100, Olle E. Johansson wrote:
 I'm adding manager events and storing data in a realtime database -
 one record per call leg. What I'm wondering is how we should handle
 call transfers and hold situations. A call that's transferred has
 multiple streams and RTCP is only valid for one stream.

Would it make more sense to expose the RTCP information as part of the
CEL (Call Event Logging) infrastructure?  That way, you could tell what
events in the call may have triggered the additional streams.  In a
perfect world, we might even have something like:

Event: Incoming call from Alice
Event: Outgoing call to Bob
Event: Asterisk bridges Alice to Bob
Event: RTCP report 
Event: RTCP report
Event: RTCP report
Event: Alice places Bob on hold
Event: RTCP report (new stream, Bob hears hold music from Asterisk)
Event: Unhold
Event: RTPC report (Alice and Bob, again)
Event: Bob transfers Alice to Charlie
Event: RTCP report (new stream, Alice and Charlie)
Event: Hangup

Obviously that's an oversimplified example, but I really think it makes
more sense to put the RTCP reports in the CEL logs, rather than having
another arbitrary log for the data.  Maybe we should move this
discussion to the -dev list to discuss the more technical details?

Anyhoo, just wanted to add my own two cents (US cents, before interest,
taxes, depreciation, and amortization)

--
Jared Smith
Digium, Inc.


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Re: [asterisk-biz] how can i play IVR without Answer the call.....

2009-11-18 Thread Jared Smith
On Wed, 2009-11-18 at 22:00 +0300, Mian Asif wrote:
 i am facing one issue, i am running one IVR with playback option and
 one IVR with Background option.. but in user site call has been
 connect and user provider charge him, i want to play one IVR file but
 call should not connect customer site, its a simple IVR message that
 user is not registered.

You should probably be asking this on the -users list, but here goes
anyway.  You should pass the noanswer option to the Playback
application or the n option to the Background application, to tell
them not to answer the call.

exten = 123,1,Progress()
exten = 123,n,Playback(user-is-not-registered,noanswer)
exten = 123,n,Playback(goodbye,noanswer)
exten = 123,n,Hangup()




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Training Manager
Digium, Inc.


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Re: [asterisk-biz] Brisbane AU Asterisk help

2009-11-03 Thread Jared Smith
On Tue, 2009-11-03 at 08:12 -0500, David Shauger wrote:
 Anyone in Brisbane AU that can help train some folks on using
 Asterisk?

Digium has an authorized training partner in Melbourne.  I realize
that's not exactly close to Brisbane, but we might be able to arrange
for them to host a class in Brisbane.  Please contact me offline for
more details.


-- 
Jared Smith
Training Manager
Digium, Inc.


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Re: [asterisk-biz] How do i enter two different SMTP in Asterisk VoiceMail

2009-06-09 Thread Jared Smith
On Tue, 2009-06-09 at 11:35 -0600, Brandon B. wrote:
 I am 100% confident sendmail, postfix and exim properly handle SMTP
 delivery issues, so how can you justify calling for functionality
 within Asterisk to do this same task?

Or, if configuring sendmail/postfix/exim/qmail are beyond your
abilities, there's also ssmtp, which is a super-simply mail submission
agent.  


-- 
Jared Smith
Training Manager
Digium, Inc.


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Re: [asterisk-biz] Dear Termination Providers,

2009-04-27 Thread Jared Smith
On Fri, 2009-04-24 at 22:20 -0700, John Todd wrote:
 Why is this? My belief (which is based on painful experience) is that  
 they will always overcharge by 3%-15% because of data slop, and they  
 will make it as difficult as possible for you to argue the cost  
 delta.  It's a way of bleeding the clueless.  If you're smart, you'll  
 know how to catch them at this game.  If you're a sloppy carrier who  
 doesn't care or thinks that it doesn't matter, they'll double their  
 profit on you.

I couldn't agree more.  I once had the opportunity (in a previous job)
to turn up accounts with several different long-distance providers, run
several hundred thousand calls through each one, and then compare their
advertised rates to the bill that came at the end of the month.

We had seven providers that passed our initial screen process and went
on to real-world testing.  Of those, only *one* actually billed what
they said they would.  (And, even more surprising... they were the most
communicative and by far the best to work with.)  Three of the seven
providers over-billed us by more than 25%!

The most common issue I found with overbilling was carriers were
claiming to do six-second or one-second increment billing, but actually
charging for full minutes.  Other common issues included charging for
uncompleted calls, claiming a flat rate but charging a blended rate, or
charging completely different rates than their rate table specified.

I hate to admit it, but I'm now a firm believer that most carriers in
the business of selling minutes are purposefully deceptive, or at a
minimum almost completely incompetent.  I'm also a firm believer that
they feel justified in doing so because their customers rarely challenge
them on it.  (It's human nature to want to avoid auditing the phone
bill... When is the last time you did this?)

In short -- you've got the tools to be able to audit your carrier and
see how well they're living up to their promised rates.  Do your
homework, and you might save more money than you realize.

-- 
Jared Smith
Training Manager
Digium, Inc.


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Re: [asterisk-biz] Asterisk 1.4.22.1 and zombies

2009-01-21 Thread Jared Smith
On Wed, 2009-01-21 at 15:54 +0100, Sabine Jordan wrote:
 The defunct processes are from the application but these proceses are
 children of the asterisk process.

[snip]

 Any more ideas would be appreciated. Thank you in advance.

One of the things that can cause problems with AGI scripts is if your
AGI script doesn't properly listen for a SIGHUP signal from the
operating system, and react accordingly.  When the caller hangs up,
Asterisk ends up sending the SIGHUP signal to your application, and if
your application doesn't listen for that signal and shut down, it can
obviously become defunct.

Unfortunately, with PHP, this is a little more difficult than it ought
to be.

I found this little nugget of knowledge a long time ago on one of the
mailing lists or forums (but unfortunately didn't keep track of where I
found it), and it's been useful for me.  Your mileage may obviously
vary.

You must have the pcntl module for PHP installed for this to work
properly.

?php
declare(ticks=1);
// don't buffer output... flush it immediately
ob_implicit_flush(true);

function sig_handler($signo){
// the code in this function will execute when the caller hangs up
// and Asterisk sends the SIGHUP signal.
//
// for example, you could have your program write a database log
// and/or close any existing connections to the outside world, and
// then exit
}

// this tells PHP which function to run when it receives SIGHUP
// from Asterisk
pcntl_signal(SIGHUP, sig_handler);

// MAIN PROGRAM GOES HERE

?

Like I said earlier, this may or may not solve your problem, but it's
worked well for me with PHP AGI scripts.


-- 
Jared Smith
Digium, Inc. | Training Manager 




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Re: [asterisk-biz] Lost job in this economic risk

2008-11-05 Thread Jared Smith
On Thu, 2008-11-06 at 02:52 +0100, Trixter aka Bret McDanel wrote:
 in that case the international trade stuff seemed appropriate to this
 list given the quantity of goods that are made in china and exported.  I
 do believe even the digim cards are done this way.

This is not true.  Digium's hardware cards are designed and manufactured
in the United States.


-- 
Jared Smith
Training Manager
Digium, Inc.


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Re: [asterisk-biz] Returning Error Codes

2008-11-03 Thread Jared Smith
On Sun, 2008-11-02 at 12:24 -0500, Igor Hernandez wrote:
 Recently we've had a client come to us requesting a specific error
 code
 be returned from our switch because they need it for their LCR.
 
 Is there a way in Asterisk to return a specific error code instead of
 just passing down the error code returned from the carrier's switch?

Recent versions of Asterisk allow you to pass a cause code as the first
(and only) argument to the Hangup() application.

-- 
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Training Manager
Digium, Inc.


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Re: [asterisk-biz] General development funding: discussion and survey

2008-10-31 Thread Jared Smith
On Fri, 2008-10-31 at 10:20 -0400, Steve Totaro wrote:
 A profit margin for Asterisk or Digium?  Where is the line drawn here.
 The line was moved quite a bit with Adwords debacle.  

John isn't suggesting in any way that this would be for Digium's
financial benefit -- he's simply trying to see if there's interest from
the community in having an easier way for community members to help fund
community development.

-- 
Jared Smith
Training Manager
Digium, Inc.


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Re: [asterisk-biz] noises from Digium tdm410p

2008-10-14 Thread Jared Smith
On Fri, 2008-10-10 at 13:14 -0400, Leo Soares wrote:
 Any of you guys ever had a issue with Digium tdm410p card making
 noises on the line

Don't forget that the your card comes with technical support from
Digium!  If the other suggestions on this thread don't help you solve
the problem, I'm sure one of Digium's tech support staff would be happy
to help you figure out the cause of the problem.

-- 
Jared Smith
Training Manager
Digium, Inc.


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Re: [asterisk-biz] Asterisk Billing System

2008-06-17 Thread Jared Smith
On Tue, 2008-06-17 at 17:06 +1000, MBIT Technologies wrote:
 I am looking for an asterisk billing system. If you know of one that
 has the following specific requirements please let me know.

You may want to check out Freeside (at www.freeside.biz).  It's a
web-based billing platform originally written for ISPs, which over the
past couple of year or so been extended to do billing for VoIP as well.
It does all the fancy billing features you'd expect, such a pro-rating
of services, many types of billing options (monthly rate, per-minute,
bundles of minutes, etc.), extensive reporting, and so on.  And best of
all, it's an open-source project!

(And FYI, I'm not related to the project in any way, other than I know
one of the guys who helps write it and I've used it a couple of times
and have been very very impressed.  In other words, I'm an actual
customer and not a paid endorser.)


-- 
Jared Smith
Training Manager
Digium, Inc.


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Re: [asterisk-biz] Asterisk Billing System

2008-06-17 Thread Jared Smith
On Tue, 2008-06-17 at 08:09 -0400, Jared Smith wrote:
 You may want to check out Freeside (at www.freeside.biz).

Just to be 100% clear here... this is my own personal recommendation,
and not a Digium-endorsed or Digium-sponsored recommendation.

-Jared


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Re: [asterisk-biz] Please Remove this email from list : yupee phone

2008-05-13 Thread Jared Smith
On Tue, 2008-05-13 at 10:47 -0700, Naveed Nazir wrote:
 Please remove yupeephone from the list
 We are getting an out of office message for every email on the list...

I've unsubscribed him from the mailing list, which should take care of
the problem.  Let me know if the problem persists.

-- 
Jared Smith
Training Manager
Digium, Inc.


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Re: [asterisk-biz] Pulver media in trouble ?

2008-04-07 Thread Jared Smith
On Sun, 2008-04-06 at 23:02 +0300, Moshe Maeir wrote:
 In any case I would assume that if Pulvermedia does go under (which I
 hope not) Digium will find another company to partner with,
 though that may not save this years show.

If Pulvermedia does go under, Digium will continue to have AstriCon --
we'll run it ourselves.  As one of the people that came from the Sokol
and Associates team, I have firsthand knowledge of what it takes to run
the show, and I'm sure we can make it a successful event by ourselves in
the event that Pulvermedia goes out of business.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-biz] Pulver media in trouble ?

2008-04-07 Thread Jared Smith
On Sun, 2008-04-06 at 13:57 -0400, Steve Totaro wrote:
 No, it is not enough.  A simple statement from one of the Adtran Guys,
 Jared Smith, or even Mark Spencer would quickly dispell this
 misinformation or FUD.

Sorry for the slow response, guys... I spent the entire weekend away
from email.  (Lucky me!)

Yes, AstriCon will continue to be held, no matter what happens with
Pulvermedia.  Just so that everyone is on the same page, let me clarify
a few things.

This will (would have been?) the first year that Pulvermedia was
handling AstriCon.  Before then, it was done by Sokol and Associates.
(Well, last year we were formally part of Digium by the time the show
rolled around, but the same Sokol crew did the vast majority of the
work... You get the idea.)

I still haven't heard one way or the other what's happening with
Pulvermedia, but assuming for a minute that they do fold up shop, I have
no doubt whatsoever in Digium's ability to run with the show and make it
very successful.  I think our track record speaks quite well for itself.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.



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Re: [asterisk-biz] Testing. Hello List!

2008-04-07 Thread Jared Smith
On Mon, 2008-04-07 at 13:58 -0400, SIP wrote:
 Same here. Posted at 10:30. Nothing. Emailed the list admin. Nothing.
 
 I'm thinking about smoke signals next.

Sorry, the list admin (myself!) has been on an airplane for a good part
of the afternoon, and hasn't had access to email.  As soon as I can get
the Internet working in the hotel I'm staying at (in Toronto, of all
places), I'll dive in and take a look.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-biz] Test (was: Re: asterisk-biz Digest, Vol 44, Issue 13)

2008-03-06 Thread Jared Smith
On Thu, 2008-03-06 at 12:23 -0500, Matthew Rubenstein wrote:
   I have had lots of problems sending messages to this list, including
 requests for offers of products I'm trying to buy. I have talked
 directly with Jared Smith, Digium's list operator. I still have the same
 problems. Nothing has changed. This list has some serious basic defects
 as a platform to do business with.

The problem is our spam filter that fronts the list.  I've been working
to tune it over the past several months, but it still rejects a certain
portion of legitimate posts, despite my best efforts.  

I'll go in and try to tweak it a little more, but I can't guarantee
anything at this point.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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[asterisk-biz] Digium's Exceptional Satisfaction Program

2008-02-13 Thread Jared Smith
As many of you may well know, Digium has been investing a great deal of
time and effort to build the very best telephony products in the
industry.  We're committed to producing the highest quality hardware and
software solutions, along with things like training and support to make
your Asterisk deployment a successful one.

As part of this effort, Digium is launching its Exceptional Satisfaction
Program.  

I won't bore you with all of the details here (see links below for more
detailed info), but in a nutshell we've extended the warranties on
almost our entire line of hardware and commercial software products, and
have thrown in a money-back guarantee as well. 

The blog post announcing the program can be found at
http://blogs.digium.com/2008/02/11/digium-puts-its-money-where-its-mouth-is/.  
The details of the program can be found at http://www.digium.com/ESP. We've 
also created a FAQ page at http://www.digium.com/en/company/riskfree-facts.php.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-biz] Digium's Exceptional Satisfaction Program

2008-02-13 Thread Jared Smith
On Wed, 2008-02-13 at 15:39 +0100, Trixter aka Bret McDanel wrote:
 Why not also offer a money back guarantee on the GPL stuff, obviously
 disqualifying anyone who worked as a middleman?  

The GPL versions of Asterisk are available for free, so I'm not sure I
understand what you're asking for here.

 Most FOSS projects have money back guarantees.

They do?  I'm not aware of any that do.  Most have a clause that says
something to the effect of This program is distributed in the hope that
it will be useful, but without any warranty; without even the implied
warranty of merchantability or fitness for a particular purpose.  In
fact, the GPL itself has the following clause:

11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY
FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW.  EXCEPT WHEN
OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES
PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  THE
ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH
YOU.  SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL
NECESSARY SERVICING, REPAIR OR CORRECTION.


-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-biz] Open source Asterisk billing solution

2008-02-04 Thread Jared Smith
On Mon, 2008-02-04 at 08:39 -0500, Tom Moore wrote:
 I've been asked to setup an Asterisk server with accounting functions for a
 client and his customers.
 To keep it short and sweet he wants to provide dids to his customers and
 charge a monthly service fee for the customer having the line and when the
 time comes offer packages of minutes and have charges be added to the
 account when the package minutes run out.

I know several people doing this with the Freeside billing package (see
http://freeside.biz/).  Originally written as an ISP billing platform,
it handles just about any billing situation you can think of, including
month charges, pro-rated months, per minute or block-of-minutes type
billing, etc. as well as some advanced features like account
provisioning, etc.  

(A friend of mine is one of the core developers, so my opinion is
probably somewhat biased... your mileage may vary.)

-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-biz] Asterisk Business Edition

2008-02-04 Thread Jared Smith
On Mon, 2008-02-04 at 11:00 +0700, Dome Charoenyost wrote:
 I found Asterisk Business Edition supports up to 40 simultaneous
 calls with upgrades to 240 calls available. in digium web site.
 What's mean ? Asterisk Business Edition not include source code ?

No, Asterisk Business Edition does not include the source code.  While
it's built from the same source as the open source version of Asterisk,
it's licensed under a more traditional commercial binary-only software
license.  If you chose to go the Asterisk Business Edition route, you
get technical support, warrant, and some patent indemnification.  

If on the other hand you go the open-source route, you get support from
the community (mailing lists such as this one, forums, blogs, and so
on).

The nice thing is, you get to choose which is best for your particular
situation.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-biz] How to make TE220B work well?

2008-01-28 Thread Jared Smith
On Mon, 2008-01-28 at 18:59 +0800, [EMAIL PROTECTED] wrote:
  I used trixbox 1.2.3 with a E1 card(not digium).The call often 
 disconnected,and the echo is great.
  Recently, I bought a E1 card from digium --TE220B. It can not work on 
 trixbox 1.2.3. The te200series-user-manual  says the card need asterisk 
 1.2.20 or newer and zaptel 1.2.20 or newer, so I update trixbox1.2.3(asterisk 
 1.2.12 and zaptel 1.2.9) to trixbox 2.2 (asterisk 1.2.24 and zaptel 
 1.2.21).But the disconnected rate increased much,the sip_phone can not be 
 used.
  I don't know if I chose a wrong release ,or I don't use the card 
 correctly. I want somebody can give me some clews.
  Thank you in advance!

Do you have callprogress=yes and/or busydetect=yes in your zapata.conf
file?  If so, turn those settings off for your E1 channels.  They're the
most likely cause for disconnects during a call.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-biz] Billing solutions?

2008-01-22 Thread Jared Smith
On Tue, 2008-01-22 at 13:10 -0800, Nitzan Kon wrote:
 I've seen a lot of open source billing systems out there, some of them
 look really nice, but they're mostly geared towards calling card usage
 and it would probably take a lot of effort to convert them to my needs.

If I were you, I'd check out the open-source Freeside project.  They
seem to be able to handle just about anything related to billing, and I
know that the authors have been putting a lot of time into VoIP billing
features.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-biz] Digium Relaxes Google Adword Policy

2008-01-19 Thread Jared Smith
On Fri, 2008-01-18 at 18:03 -0600, Danny Windham wrote:
 Over the past week Digium has received a number of charged responses
 regarding the recent change in policy regarding use of Digium
 trademarked terms in Google AdWords. Some of the responses supported
 our attempts to better control the use of Digium trademarked terms.
 Some of the responses disagreed with the policy, but respected
 Digium’s right to have changed the policy. Others were from
 individuals who clearly were unhappy with the change and the process
 by which it was implemented. We have listened carefully to the
 feedback, and as a result are relaxing our Google AdWord policy. 

For your information, we've put together a list of frequently asked
questions regarding Digium's policy towards Goodle AdWords and our
trademarks.  The FAQ is currently available on our corporate blog at
http://blogs.digium.com/ for those that are interested.  If you have any
further questions or concerns, don't hesitate to email me.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-biz] Digium enforcing its trademarks

2008-01-17 Thread Jared Smith
On Mon, 2008-01-14 at 06:33 -0800, Flavio Goncalves wrote:
 I have received today a notice of disaproval of my ad in Google
 Adwords, because it was using the word Asterisk (A Digium´s
 trademark). 

In response to an increase in the occurrence of unauthorized use of
Digium trademarked terms, Digium has recently expanded our efforts to
control the use of Digium’s trademarks.  One the measures taken has been
to work within Google’s defined programs to control the purchase of
Digium trademarked terms as Google Adwords.  In doing so we proactively
provided Google with a list of companies that have signed agreements
with Digium permitting the use of Digium trademarks.  Organizations on
that list will continued to be allowed by Google to purchase Digium
trademarked terms as Google Adwords.  

However, if your organization has been recently been contacted by Google
and required to stop using the Digium marks, you may contact Digium
directly to request that your company be added to the list of authorized
organizations.   

For those organizations that are resellers and partners, that are not
formally Digium authorized,  why not sign up and become a reseller or
technology partner?  To do so please visit
http://www.digium.com/en/ecosystem/ and click through to your selected
type of partnership. 

If the formal Digium programs don’t fit your situation,  you may send a
request to the [EMAIL PROTECTED] address with some history of your
past use and the specifics of your request for the future. If you are
unsure of the Digium trademark policy, please visit
http://www.digium.com/en/company/view-policy/5.

We will attempt to turn around all requests within 24-48 business
hours. 

-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-biz] Whats New at Digium the Asterisk Company

2007-11-13 Thread Jared Smith
On Tue, 2007-11-13 at 10:33 -0800, shadowym wrote:
 Didn't Mark Spencer recently criticize Fonality's Hosted business
 model?

I think there's some confusion here on exactly what the new Switchvox
product is, so I'd recommend that people read the press release at
http://www.switchvox.com/sv?page=press_room/hosted_svx for more detailed
information.  In short, Switchvox (now part of Digium) has designed a
package that ITSPs can purchase and use to deploy a hosted-PBX solution
in their own data centers.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-biz] SIP Fax OK?

2007-08-07 Thread Jared Smith
On Tue, 2007-08-07 at 13:38 -0400, Andrew Joakimsen wrote:
 Yes, if all the SIP endpoints support ITU-T Recommendation T.38. The
 problem is there is no such thing right now in Asterisk and no plans
 by Digium to add it.

This is not quite true... just because there is no T.38 endpoint support
in Asterisk doesn't mean Digium isn't planning to add it.  I have a
pretty good feeling that if you're patient, you'll see Asterisk support
T.38 (and not just T.38 passthrough) sometime in the future.
Unfortunately, I don't know any of the details of when that will be.
 
 If you have a SIP provider supporting T.38 then you can have calls
 from your T.38 capable devices forwarded to that provider, but you
 must use Asterisk 1.4 and pray it works.

The T.38 passthrough support in Asterisk 1.4 has worked for me the few
times I've tried it with endpoints that support T.38.  (And it certainly
worked better for me than trying to fax over SIP/RTP using the G.711
codec and hoping that jitter didn't cause your fax to fail.)




-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-biz] Checking Carrier Reliability?

2007-08-03 Thread Jared Smith
On Fri, 2007-08-03 at 10:22 -0700, Douglas Garstang wrote:
 What about dead air? How do you check for dead air?
 
 What about quality? 

If we're talking SIP traffic, one suggestion would be to look at the
RTCP traffic coming back to you from the carrier, and see what type of
jitter/packet loss/out of order packets you're seeing.  Obviously some
(or maybe even most) of that is beyond their control if the packets are
going across the internet, but it can be a useful tool to use.

Obviously IAX doesn't use RTCP to report that information, but it still
comes across in the IAX packets nonetheless.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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[asterisk-biz] AstriCon -- Last chance to speak!

2007-07-31 Thread Jared Smith
We're getting close to wrapping up the final list of speakers for
AstriCon, but wanted to give the Asterisk community one more chance to
speak up and be heard.  If you're interested in presenting at AstriCon,
please go to http://www.astricon.net/ and click on the Speak at
AstriCon link on the right-hand side of the page.

If you know of someone who we should invite to speak, we're open to
suggestions as well.  Feel free to email me (off the list, please!) with
your recommendations.

I'm looking forward to a great conference, and hope to see you all
there!


-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-biz] IP Phone/Hard Phone

2007-07-19 Thread Jared Smith
On Thu, 2007-07-19 at 12:17 -0600, Seysan wrote:
 One more question: Are the Polycoms or Linksys or SNOM phones are
 AutoCodec? I mean let say there is three HARD Phones by Polycom for
 example, and 1 Softphone that only supports G711 or GSM codecs, But
 the Default codec in Polycom is set to G729, Without Transcoding or
 any Codec Conversion by the Asterisk, can polycom automatically switch
 to G711 to establish the call ? 

Yes, they will automatically negotiate a common codec as part of the
call setup process, if possible.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.

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Re: [asterisk-biz] So Digium bought Sokol/Astricon

2007-07-18 Thread Jared Smith
On Tue, 2007-07-17 at 20:33 -0400, Andrew Joakimsen wrote:
 They were probably mad of the Astri name... You know how Digium
 can be when it comes to the use of their names such as Asterisk.

Being one of the former employees of Sokol  Associates, I may have a
little more insight than most into this.  (I don't pretend to know
everything involved, as I wasn't involved in the discussions about
Digium acquiring us.)

As far as I know, Digium never had any problem with the AstriCon name
for the conference.[1]  I think they simply saw this as an opportunity
to augment both their marketing and training departments through both
the AstriCon conference and the Asterisk training classes, as well as
hire some pretty big names in the Asterisk community.  (I'm not saying
that to toot my own horn in any degree.)  I think above all it was just 
good fit.

In short, I think you're safe to take off your tinfoil hats :-)

Now, as part of my new role at Digium, it's my job to help keep Digium
focused on the community and making sure that the needs of the community
are being met, as well as representing Digium back to the community.  If
you have questions or concerns about Digium as a company or with Digium
products or services, please let me know and I'll pass those along, and
try to make sure you get a response.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.

[1] I'm no lawyer (and I don't play one on TV), but my limited
understanding of trademark law is that you're required to defend your
trademark or you lose it, so I can completely understand why Digium
defends the Asterisk trademark.

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Re: [asterisk-biz] Maximum Load

2007-07-18 Thread Jared Smith
On Wed, 2007-07-18 at 16:40 -0400, Matthew Rubenstein wrote:
   If the Asterisk community (eg. the asterisk-[users,biz] lists, user
 groups, resellers, etc) wanted to register our interest in these
 benchmarks, and even offer help producing them (in an organized way),
 who at Digium would we contact? Is there anyone inside Digium who is
 interested in seeing them produced, who we could help in the campaign?

That person would be me.  I'll go ahead and pass this along to the
appropriate people inside Digium and see if we can't get some traction
for some publishable benchmarks.  Feel free to contact me with the types
of benchmarks you'd like to see done, and I'll see what we can do.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.

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