Re: [asterisk-biz] religious arguments and billing systems

2011-07-18 Thread Bruce Ferrell


The short for what I need is the following

1.)   CDR rating/invoicing
1a.) profitability reporting
   # someone told me I needed LCR for this.  I want reporting on what 
calls are costing me, not route changes.

1b.) Call cutoff on low balance
2.)   Not currently necessary, but something I am thinking about is SIP 
endpoint provisioning (hardphone) integrated into the items above.


I need the functions integrated into my existing asterisk dial plan, 
which is maybe 30 lines.


I use asterisk realtime to maintain as much of my asterisk configuration 
as possible with the idea in mind that will allow me to grow the system 
without managing a lot of files on multiple systems.  That said, I am 
just one server at this point and bottle necked in call 
rating/invoicing/account balance cutoff.


I was told it was possible with a2billing but I don't see a clear 
document on how a2billing works so I don't quickly see how to hook it in.


Bruce Ferrell - President
Ferrell Systems Engineering, Inc.

On 07/18/2011 10:54 AM, Nitzan Kon wrote:

Bruce,

It would be helpful if you posted what it is exactly that you
need done. A2Billing is a great billing system if you are the
DIY type and can modify it - or you have someone on your team
who can. It's actually one of the easiest billing systems to
modify which is exactly what makes it so powerful.

--- On Mon, 7/18/11, Bruce Ferrell  wrote:


Folks,

I've been a Linux systems professional since 1993. 
I've been a telecommunications professional since 1980; a

veteran of Western Union and MCI.  I've worked with
just about every major Linux distribution and many non Linux
*IX platforms. I have made very specific engineering
decisions for my systems as a result of my experience. 
In all those years one refrain I've heard from as a dull

drum beat from developers is that "if you pay me, you can
complain/ask for extras".

Well, I find myself in the position of both being able and
willing to pay for support... Only to find that the
developers now want to only support if they can re-engineer
my systems.  I even had one vendor collect money for
three months before telling he was unsure if or when he
would be able to support me, but if I was willing to pay
extra for development, it might accelerate what I
needed.  Needless to say, I declined the extortion and
got my money back.

I'm not asking for asterisk or billing  on
windows.  I'm not willing to put in windows... Nor am I
willing to put in Debian or Ubuntu.  I place all three
in the same class... the toy of the day.  I won't
debate this but I will discuss it off list if you're so
inclined.

I have a working Asterisk system.  it IS generating
revenue.  I need to be able for my non-technical staff
to be able to operate and provision it.  I have
installed a2billing and approached it's commercial entity
for training only to have my request avoided.  I
mention them by name only because this venue gave them such
a high recommendation only to disappoint me again.

So, now I ask... Is there any vendor that is willing and
competent to provide support for a fee without trying to
re-engineer my system?Do notice, I said for a
fee.  Not free.  I am pursuing this line of
inquiry as well as others.  BTW, no, I will not be
putting in freeswitch, SER or other similar solutions at
this time.  I have a very specific task that needs
accomplished and am willing to pay a reasonable amount to
get there.



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Re: [asterisk-biz] religious arguments and billing systems

2011-07-18 Thread Nitzan Kon
Bruce,

It would be helpful if you posted what it is exactly that you
need done. A2Billing is a great billing system if you are the
DIY type and can modify it - or you have someone on your team
who can. It's actually one of the easiest billing systems to
modify which is exactly what makes it so powerful.

--- On Mon, 7/18/11, Bruce Ferrell  wrote:

> Folks,
> 
> I've been a Linux systems professional since 1993. 
> I've been a telecommunications professional since 1980; a
> veteran of Western Union and MCI.  I've worked with
> just about every major Linux distribution and many non Linux
> *IX platforms. I have made very specific engineering
> decisions for my systems as a result of my experience. 
> In all those years one refrain I've heard from as a dull
> drum beat from developers is that "if you pay me, you can
> complain/ask for extras".
> 
> Well, I find myself in the position of both being able and
> willing to pay for support... Only to find that the
> developers now want to only support if they can re-engineer
> my systems.  I even had one vendor collect money for
> three months before telling he was unsure if or when he
> would be able to support me, but if I was willing to pay
> extra for development, it might accelerate what I
> needed.  Needless to say, I declined the extortion and
> got my money back.
> 
> I'm not asking for asterisk or billing  on
> windows.  I'm not willing to put in windows... Nor am I
> willing to put in Debian or Ubuntu.  I place all three
> in the same class... the toy of the day.  I won't
> debate this but I will discuss it off list if you're so
> inclined.
> 
> I have a working Asterisk system.  it IS generating
> revenue.  I need to be able for my non-technical staff
> to be able to operate and provision it.  I have
> installed a2billing and approached it's commercial entity
> for training only to have my request avoided.  I
> mention them by name only because this venue gave them such
> a high recommendation only to disappoint me again.
> 
> So, now I ask... Is there any vendor that is willing and
> competent to provide support for a fee without trying to
> re-engineer my system?    Do notice, I said for a
> fee.  Not free.  I am pursuing this line of
> inquiry as well as others.  BTW, no, I will not be
> putting in freeswitch, SER or other similar solutions at
> this time.  I have a very specific task that needs
> accomplished and am willing to pay a reasonable amount to
> get there.
> 
> 
> 
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Re: [asterisk-biz] religious arguments and billing systems

2011-07-18 Thread Mitul Limbani
Hi Bruce,

I have a working Asterisk system.  it IS generating revenue.  I need to be
> able for my non-technical staff to be able to operate and provision it.  I
> have installed a2billing and approached it's commercial entity for training
> only to have my request avoided.  I mention them by name only because this
> venue gave them such a high recommendation only to disappoint me again.
>
>
So you want modification inside A2Billing for achieving some functionality ?
Are you willing to look at different commercial billing systems that can
achieve similar or more then what A2Billing can do, however at a cost (i
mentioned commercial billing systems)


> So, now I ask... Is there any vendor that is willing and competent to
> provide support for a fee without trying to re-engineer my system?Do
> notice, I said for a fee.  Not free.  I am pursuing this line of inquiry as
> well as others.  BTW, no, I will not be putting in freeswitch, SER or other
> similar solutions at this time.  I have a very specific task that needs
> accomplished and am willing to pay a reasonable amount to get there.


Yeah, I am not asking to move over to FreeSWITCH or SER or something like
that, however, I dont wish to comment till i hear the problem statement, you
can write to me off the list,

Look forward to hear from you,

Regards,
Mitul Limbani,
Founder & Architect,
Enterux Solutions,
www.enterux.com
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Re: [asterisk-biz] religious arguments and billing systems

2011-07-18 Thread Patrick Lists

On 07/18/2011 03:35 PM, Bruce Ferrell wrote:


So, now I ask... Is there any vendor that is willing and competent to
provide support for a fee without trying to re-engineer my system?


Have a look at jbilling.com. They have a free and commercial version. 
I'm not affiliated and don't have first hand experience but was told 
that they are happy to do consulting for a fee, train clients and do 
integration/modification work (from jBilling's side, not your 
infrastructure).


Regards,
Patrick

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[asterisk-biz] religious arguments and billing systems

2011-07-18 Thread Bruce Ferrell

Folks,

I've been a Linux systems professional since 1993.  I've been a 
telecommunications professional since 1980; a veteran of Western Union 
and MCI.  I've worked with just about every major Linux distribution and 
many non Linux *IX platforms. I have made very specific engineering 
decisions for my systems as a result of my experience.  In all those 
years one refrain I've heard from as a dull drum beat from developers is 
that "if you pay me, you can complain/ask for extras".


Well, I find myself in the position of both being able and willing to 
pay for support... Only to find that the developers now want to only 
support if they can re-engineer my systems.  I even had one vendor 
collect money for three months before telling he was unsure if or when 
he would be able to support me, but if I was willing to pay extra for 
development, it might accelerate what I needed.  Needless to say, I 
declined the extortion and got my money back.


I'm not asking for asterisk or billing  on windows.  I'm not willing to 
put in windows... Nor am I willing to put in Debian or Ubuntu.  I place 
all three in the same class... the toy of the day.  I won't debate this 
but I will discuss it off list if you're so inclined.


I have a working Asterisk system.  it IS generating revenue.  I need to 
be able for my non-technical staff to be able to operate and provision 
it.  I have installed a2billing and approached it's commercial entity 
for training only to have my request avoided.  I mention them by name 
only because this venue gave them such a high recommendation only to 
disappoint me again.


So, now I ask... Is there any vendor that is willing and competent to 
provide support for a fee without trying to re-engineer my system?Do 
notice, I said for a fee.  Not free.  I am pursuing this line of inquiry 
as well as others.  BTW, no, I will not be putting in freeswitch, SER or 
other similar solutions at this time.  I have a very specific task that 
needs accomplished and am willing to pay a reasonable amount to get there.




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