Re: [asterisk-dev] [Code Review] 4504: SAC: Add conferences for employees / employees+customers

2015-03-27 Thread Jonathan Rose

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(Updated March 27, 2015, 5:25 p.m.)


Status
--

This change has been marked as submitted.


Review request for Asterisk Developers and rnewton.


Changes
---

Committed in revision 433656


Repository: Asterisk


Description
---

From: https://wiki.asterisk.org/wiki/display/AST/Super+Awesome+Company

SAC requires two conference rooms, one for use by employees only and one for 
use by employees and customers (outside connectivity still needs to be 
established so that 555-6500 can be added and customers can actually dial into 
said conference)


Diffs
-

  /branches/13/configs/basic-pbx/modules.conf 432996 
  /branches/13/configs/basic-pbx/extensions.conf 432996 
  /branches/13/configs/basic-pbx/confbridge.conf PRE-CREATION 

Diff: https://reviewboard.asterisk.org/r/4504/diff/


Testing
---

Made sure app_confbridge loaded and internal users were able to dial into the 
conferences.


Thanks,

Jonathan Rose

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Re: [asterisk-dev] [Code Review] 4504: SAC: Add conferences for employees / employees+customers

2015-03-24 Thread rnewton

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/branches/13/configs/basic-pbx/extensions.conf
https://reviewboard.asterisk.org/r/4504/#comment25421

SAC doesn't have a DID for this. The reference also doesn't mention 
requiring external access to it. I believe the idea is that the conference is 
there for an employee to transfer a customer into if needed.



/branches/13/configs/basic-pbx/modules.conf
https://reviewboard.asterisk.org/r/4504/#comment25422

Make sure to add a timing interface, we could use res_timing_timerfd.so


- rnewton


On March 16, 2015, 5:48 p.m., Jonathan Rose wrote:
 
 ---
 This is an automatically generated e-mail. To reply, visit:
 https://reviewboard.asterisk.org/r/4504/
 ---
 
 (Updated March 16, 2015, 5:48 p.m.)
 
 
 Review request for Asterisk Developers and rnewton.
 
 
 Repository: Asterisk
 
 
 Description
 ---
 
 From: https://wiki.asterisk.org/wiki/display/AST/Super+Awesome+Company
 
 SAC requires two conference rooms, one for use by employees only and one for 
 use by employees and customers (outside connectivity still needs to be 
 established so that 555-6500 can be added and customers can actually dial 
 into said conference)
 
 
 Diffs
 -
 
   /branches/13/configs/basic-pbx/modules.conf 432996 
   /branches/13/configs/basic-pbx/extensions.conf 432996 
   /branches/13/configs/basic-pbx/confbridge.conf PRE-CREATION 
 
 Diff: https://reviewboard.asterisk.org/r/4504/diff/
 
 
 Testing
 ---
 
 Made sure app_confbridge loaded and internal users were able to dial into the 
 conferences.
 
 
 Thanks,
 
 Jonathan Rose
 


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Re: [asterisk-dev] [Code Review] 4504: SAC: Add conferences for employees / employees+customers

2015-03-24 Thread rnewton

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Tested with 4488. Pretty much worked fine.

You will need to add a timing interface to modules.conf. res_timing_timerfd.so 
is probably fine.

- rnewton


On March 16, 2015, 5:48 p.m., Jonathan Rose wrote:
 
 ---
 This is an automatically generated e-mail. To reply, visit:
 https://reviewboard.asterisk.org/r/4504/
 ---
 
 (Updated March 16, 2015, 5:48 p.m.)
 
 
 Review request for Asterisk Developers and rnewton.
 
 
 Repository: Asterisk
 
 
 Description
 ---
 
 From: https://wiki.asterisk.org/wiki/display/AST/Super+Awesome+Company
 
 SAC requires two conference rooms, one for use by employees only and one for 
 use by employees and customers (outside connectivity still needs to be 
 established so that 555-6500 can be added and customers can actually dial 
 into said conference)
 
 
 Diffs
 -
 
   /branches/13/configs/basic-pbx/modules.conf 432996 
   /branches/13/configs/basic-pbx/extensions.conf 432996 
   /branches/13/configs/basic-pbx/confbridge.conf PRE-CREATION 
 
 Diff: https://reviewboard.asterisk.org/r/4504/diff/
 
 
 Testing
 ---
 
 Made sure app_confbridge loaded and internal users were able to dial into the 
 conferences.
 
 
 Thanks,
 
 Jonathan Rose
 


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Re: [asterisk-dev] [Code Review] 4504: SAC: Add conferences for employees / employees+customers

2015-03-24 Thread rnewton


 On March 24, 2015, 10:32 p.m., rnewton wrote:
  Tested with 4488. Pretty much worked fine.
  
  You will need to add a timing interface to modules.conf. 
  res_timing_timerfd.so is probably fine.

When testing with 4488 I ran through the following tests:

*patch1 - internal stuff*
internal user to internal user (audio):  PASS
internal user to internal user (voicemail-unavail): PASS
internal user to internal user (voicemail-busy): PASS
internal user can check voicemail: PASS
deskphone displays MWI indication: PASS

*patch2 - outside connectivity*
registration to ITSP(DCS) comes up: PASS
internal user dials out ITSP with 7 digit number: PASS
internal user dials out ITSP with 10 digit number: PASS
internal user dials out ITSP with 10+1 digit number: PASS
internal user dials main IVR internally: PASS
restricted number patterns work successfully: PASS
inbound calls reach the main IVR: PASS
external user can reach external voicemail feature via DID: PASS
external users can dial internal users directly via DID match: PASS

*patch3 - queues with external and internal access*
sales queue reached internally: PASS
externally: PASS
sales queue rings Terry, Garnet and Franny in ring-all: PASS
customer advocate queue reached internally: PASS
externally: PASS
customer advocate Queue rings Maria, Dusty and Tommie in ring-all: PASS

*patch4 - conferences*
employee conference can be dialed by internal users: PASS
at least two parties in employee conference with audio: PASS
customer conference can be dialed into by internal user and transfer in 
external users: PASS
at least two parties, including an external party in customer conference with 
audio: PASS

*ALL PATCHES COMBINED*
All IVR options go to the correct feature/extension: PASS
CDR Master.csv does not record any intra-office calls: PASS
CDR Master.csv records calls to/from the ITSP account: PASS


- rnewton


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On March 16, 2015, 5:48 p.m., Jonathan Rose wrote:
 
 ---
 This is an automatically generated e-mail. To reply, visit:
 https://reviewboard.asterisk.org/r/4504/
 ---
 
 (Updated March 16, 2015, 5:48 p.m.)
 
 
 Review request for Asterisk Developers and rnewton.
 
 
 Repository: Asterisk
 
 
 Description
 ---
 
 From: https://wiki.asterisk.org/wiki/display/AST/Super+Awesome+Company
 
 SAC requires two conference rooms, one for use by employees only and one for 
 use by employees and customers (outside connectivity still needs to be 
 established so that 555-6500 can be added and customers can actually dial 
 into said conference)
 
 
 Diffs
 -
 
   /branches/13/configs/basic-pbx/modules.conf 432996 
   /branches/13/configs/basic-pbx/extensions.conf 432996 
   /branches/13/configs/basic-pbx/confbridge.conf PRE-CREATION 
 
 Diff: https://reviewboard.asterisk.org/r/4504/diff/
 
 
 Testing
 ---
 
 Made sure app_confbridge loaded and internal users were able to dial into the 
 conferences.
 
 
 Thanks,
 
 Jonathan Rose
 


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Re: [asterisk-dev] [Code Review] 4504: SAC: Add conferences for employees / employees+customers

2015-03-19 Thread rnewton

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Looks good. I'm finally testing with these with outside connectivity this 
morning, so we'll see if anything needs to change.

- rnewton


On March 16, 2015, 5:48 p.m., Jonathan Rose wrote:
 
 ---
 This is an automatically generated e-mail. To reply, visit:
 https://reviewboard.asterisk.org/r/4504/
 ---
 
 (Updated March 16, 2015, 5:48 p.m.)
 
 
 Review request for Asterisk Developers and rnewton.
 
 
 Repository: Asterisk
 
 
 Description
 ---
 
 From: https://wiki.asterisk.org/wiki/display/AST/Super+Awesome+Company
 
 SAC requires two conference rooms, one for use by employees only and one for 
 use by employees and customers (outside connectivity still needs to be 
 established so that 555-6500 can be added and customers can actually dial 
 into said conference)
 
 
 Diffs
 -
 
   /branches/13/configs/basic-pbx/modules.conf 432996 
   /branches/13/configs/basic-pbx/extensions.conf 432996 
   /branches/13/configs/basic-pbx/confbridge.conf PRE-CREATION 
 
 Diff: https://reviewboard.asterisk.org/r/4504/diff/
 
 
 Testing
 ---
 
 Made sure app_confbridge loaded and internal users were able to dial into the 
 conferences.
 
 
 Thanks,
 
 Jonathan Rose
 


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Re: [asterisk-dev] [Code Review] 4504: SAC: Add conferences for employees / employees+customers

2015-03-17 Thread Joshua Colp

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Ship it!


Ship It!

- Joshua Colp


On March 16, 2015, 5:48 p.m., Jonathan Rose wrote:
 
 ---
 This is an automatically generated e-mail. To reply, visit:
 https://reviewboard.asterisk.org/r/4504/
 ---
 
 (Updated March 16, 2015, 5:48 p.m.)
 
 
 Review request for Asterisk Developers and rnewton.
 
 
 Repository: Asterisk
 
 
 Description
 ---
 
 From: https://wiki.asterisk.org/wiki/display/AST/Super+Awesome+Company
 
 SAC requires two conference rooms, one for use by employees only and one for 
 use by employees and customers (outside connectivity still needs to be 
 established so that 555-6500 can be added and customers can actually dial 
 into said conference)
 
 
 Diffs
 -
 
   /branches/13/configs/basic-pbx/modules.conf 432996 
   /branches/13/configs/basic-pbx/extensions.conf 432996 
   /branches/13/configs/basic-pbx/confbridge.conf PRE-CREATION 
 
 Diff: https://reviewboard.asterisk.org/r/4504/diff/
 
 
 Testing
 ---
 
 Made sure app_confbridge loaded and internal users were able to dial into the 
 conferences.
 
 
 Thanks,
 
 Jonathan Rose
 


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[asterisk-dev] [Code Review] 4504: SAC: Add conferences for employees / employees+customers

2015-03-16 Thread Jonathan Rose

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This is an automatically generated e-mail. To reply, visit:
https://reviewboard.asterisk.org/r/4504/
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Review request for Asterisk Developers and rnewton.


Repository: Asterisk


Description
---

From: https://wiki.asterisk.org/wiki/display/AST/Super+Awesome+Company

SAC requires two conference rooms, one for use by employees only and one for 
use by employees and customers (outside connectivity still needs to be 
established so that 555-6500 can be added and customers can actually dial into 
said conference)


Diffs
-

  /branches/13/configs/basic-pbx/modules.conf 432996 
  /branches/13/configs/basic-pbx/extensions.conf 432996 
  /branches/13/configs/basic-pbx/confbridge.conf PRE-CREATION 

Diff: https://reviewboard.asterisk.org/r/4504/diff/


Testing
---

Made sure app_confbridge loaded and internal users were able to dial into the 
conferences.


Thanks,

Jonathan Rose

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