I'd like to add that an existing feature when you do
attended ZAP transfer, and than press flash the second
time - transfer becomes a conference. it's just nasty. Any
office PBX (Panas for example) do a conference while
pressing 3 (or conf on proprietary extension) - then
conference occurs. Imagine when the secretary - (the usual
buautiful girl, with light head and nice voice, who does
not know anything about technologies, and every button for
her is the top of mountain of knowledge) - just press flash
twice and transfer the call to me and I say to her, I'm
not here. Caller HEARS that. That happen to me, and my
colleguses. Not once. Many times.
On 25 November 2006 15:40, Paco Brufal wrote:
Hello,
I want to ask you a question about blind and attended
transfer.
Why not to introduce a feature in Asterisk to make both
transfers from the same digit? The type of the transfer
will be blind or attended according to the user behavior.
Example:
- I receive a call
- I press the transfer digit
- I dial an extension
* If I hangup the phone while ringing extension, the
transfer will be blind * If I wait to talk to the
extension, the transfer will be attended.
Is this too dificult to implement? I would do it if I
had more knowledge about asterisk source code (if someone
can give me directions on how to do it, I can try)
Thanks.
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