Re: [asterisk-users] Softphone that supports central provisioning?

[Tim Panton]

On 21 Apr 2007, at 03:21, Philipp Kempgen wrote:


Tzafrir Cohen wrote:


On Fri, Apr 20, 2007 at 11:48:20AM -0400, James FitzGibbon wrote:
Has anyone found a softphone that supports pulling it's  
configuration from a

central server via TFTP/FTP/HTTP, much like hard desk phones use?


Why would you want to do that?


Because you could provision softphones the way you provision hard
phones. Dynamic configuration through HTTP or even SIP messages.
That would really be great.

I think it's a valid question and I've been searching for such
softphones as myself. They should be usable (so most of them fail)
and should work on a real OS (tm). And no Java please :)


What's your objection to a softphone in java ?

Tim Panton

www.mexuar.net
www.westhawk.co.uk/



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[asterisk-users] hints howto reset if wrong subscription Asterisk 1.2

[Thomas Winter]

Hi,

sometimes Asterisk told me in the subscription: status confirmed so LED is on 
if the softphone is disconnected or the registration has expired. So the 
whole weekend LEDs have the wrong status.

Manager Command Extensionstate is working correct, only the subscription is 
wrong.

How can  I reset this by hand?

SIP clients are in relatime, dialplan is txt file.
I tried to delete astdb and fields in the mySQL database, but without success.


best regards
Thomas

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RE: [asterisk-users] Softphone that supports central provisioning?

[Senad Jordanovic]

Philipp Kempgen wrote:
> Tzafrir Cohen wrote:
> 
>> On Fri, Apr 20, 2007 at 11:48:20AM -0400, James FitzGibbon wrote:
>>> Has anyone found a softphone that supports pulling it's
>>> configuration from a central server via TFTP/FTP/HTTP, much like
>>> hard desk phones use? 
>> 
>> Why would you want to do that?
> 
> Because you could provision softphones the way you provision hard
> phones. Dynamic configuration through HTTP or even SIP messages. 
> That would really be great.
> 
> I think it's a valid question and I've been searching for such
> softphones as myself. They should be usable (so most of them fail)
> and should work on a real OS (tm). And no Java please :)  
> 
> 
> Regards,
>   Philipp

What about creating a configuration file on server for each soft phone
extension automatically and then importing that file into the soft phone?

In another words, user receives a link to the setup program and the
configuration file in an email. That is how we are configuring our soft
phones :-)



Senad
www.bicomsystems.com


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Re: [asterisk-users] How can I improve call quality?

[Thomas Winter]

On Friday 20 April 2007 20:01, Adrian Marsh wrote:
> Hi All,
>
> I've a single 1.2.17 Asterisk system.  Gradwell here in the UK is used
> for PSTN calls via IAX2.
> Our 'net link is a dedicated 2Mb fibre connection (of which we have ever
> used 50% max bandwidth).  We've no E1/T1 links, everything is IP based.
>
> My boss complains that many of the calls he holds with others has a bad
> quality.  He also says that its not just him.
>

Iam using Gradwell in UK with SIP with several lines and I do not have these 
problems.
Try SIP and if the problem is gone check your IAX configuration. 
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RE: [asterisk-users] Improve voice quality on Asterisk +chan_capi+DIVABRI

[Cosmin Prund]

Thanks a lot, that was it! I had both "softdmtf=on" and "relasdtmf=on".
I only touched "softdmtf" now, but I might have played with "relaxdtfm"
before this. It now works fine with "DTMF" clamping activated.


> Both logs don't show any DTMF activity. DMTF detection is not
activated
> at
> all. Please make sure you DON'T have softdmtf=yes or relaxdtmf=yes in
> your
> capi.conf.

--
Thanks,
Cosmin Prund
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[asterisk-users] FAX on PRI and TE205P

[nik600]

Hi

i have a PRI connected to a TE205P.

Actually, can i send and receive FAX through Asterisk using stable solutions?

Or shall i connect an ATA to Asterisk and then a modem with Hylafax?

--
/*/
nik600
https://sourceforge.net/projects/ccmanager
https://sourceforge.net/projects/nikstresser
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Re: [asterisk-users] ztdummy does not load properly at server startup

[Theo Band]

Tzafrir Cohen wrote:
> Replying to Theo Band's post. Please don't use HTML mail...
>   
Was I sending in HTML? Years ago I was annoying management with replies
that I could not read their Outlook HTML messages with my plain text
mail program running on a SUN workstation. That battle is lost...
I just set my mail client to send plain text mail to this list, although
composed as HTML (my default). Never tried whether that actually works.

Theo
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Re: [asterisk-users] Softphone that supports central provisioning?

[Zoa]

James,

How about we provide you with a free copy to see if it suits your needs ? :)
It's not exactly rocket science (we already store everything in an XML 
file for ages anyway) so i don't expect too much glitches with it.
Email [EMAIL PROTECTED] mentioning this email if you want to give 
it a try.


Cheers,

Zoa

James FitzGibbon wrote:
Has anyone found a softphone that supports pulling it's configuration 
from a central server via TFTP/FTP/HTTP, much like hard desk phones use?


I'm looking for something for a call center that I can provision from 
a central location by generating config files.  If the phone has "soft 
keys" (yes, I know they're all soft - but you know what I mean; 
programmable buttons whose function comes from the provisioning 
system), even better.


I know idefisk Biz says they'll do this, but it's not in the release 
candidate and will make it's debut in the "final" version, which is a 
little too much early adoption for my liking.  Other than that, I'm 
back at X-Lite/eyeBeam, which stores it's configs in binary files, 
preventing me from   I'm open to SIP/IAX, so long as I don't have to 
jump through hoops to get it talking to *.


Thanks for any experience you can share.

--
j.


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RE: [asterisk-users] Softphone that supports central provisioning?

[Dean Collins]

You do realize you are describing everything that Corraleta can
do.but of course it's Java so you aren't interested.

For anyone else on the list feel free to call to request the SDK install
guide.

Regards,

Dean Collins
[EMAIL PROTECTED] 
+1-212-203-4357 Ph

    
 

www.Mexuar.com  
Want to voice enable your website?
Use Corraleta to reach your customers in 10 seconds or less.

 

> -Original Message-

> From: [EMAIL PROTECTED] [mailto:asterisk-users-

> [EMAIL PROTECTED] On Behalf Of Salvatore Giudice

> Sent: Saturday, 21 April 2007 1:46 AM

> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'

> Subject: RE: [asterisk-users] Softphone that supports central
provisioning?

> 

> 

> A complete provisioning system for soft phones could impart some of
the same

> authentication models used for popular IM clients. Imagine a large

> enterprise who wants to give out several thousand soft phones to
employees

> in a turnkey fashion requiring the employee's network credentials to

> authenticate at the start of each session. Generally, it is not
acceptable

> to use employee credentials to perform SIP digest authentication.
Employee

> credentials are meant for employees, not devices or software that sets
up a

> session on behalf of an employee.

> 

> The solution to this kind of setup is to use a soft phone that can be

> downloaded on demand and presents the employee with a simple

> username/password/domain login box. In one such system that I worked
on, the

> client would take the credentials from the employee and authenticate
via

> HTTPS to a simple CGI script that authenticates the credentials
against an

> Active Directory setup. Once the employee is authenticated, the CGI
script

> sets a temporary password in a database that is accessible by a radius

> server and sends back all the provisioning information including the

> employee's office number and the temporary session password via XML in
the

> HTTPS POST response. The client then logs into the SIP service using
the

> session credentials.

> 

> The employee is required to re-authenticate at the start of each soft
phone

> session or after a timed interval when the temporary session password
is

> expired from radius.

> 

> The advantages to this kind of setup are:

> 1.) you don't have employee credentials stored in soft phones

> 2.) you avoid locking out employee credentials when policy-based
password

> changes are required because of rapid authentication failures from a
SIP

> device with stored credentials

> 3.) no SIP service credentials are stored in the soft phones

> 4.) in the event that the temporary session password is stolen from a
soft

> phone installation, it is only good for a short period of time usually

> limited to 12 hours

> 5.) HTTPS is a significantly better provisioning method than TFTP
(cough

> Cisco...) because it is encrypted and you have the opportunity to
validate a

> cert from the provisioning server to ensure that the soft phone client
is

> talking directly to the provisioning server. Man in the middle attacks
suck.

> 6.) it's a lot easier to change provisioning information for all
clients

> without requiring employees to download a new soft phone with
hardcoded

> settings or trying to get employees to implement changes on their
phones

> manually. For the same reason, it reduces initial setup complexity and
also

> eliminates the bulk of setup related support calls

> 

> We have put together implementations of this kind of system before for

> clients. Usually, this kind of scenario is not something we discuss
outside

> our training classes or at conventions. Generally, this kind of system
is

> commonly requested by enterprise and government customers when they
seek to

> extend their phone system to employees for road warrior, pandemic,
disaster

> recovery, or occasional work at home scenarios.

> 

> 

> 

> --

> Salvatore Giudice

> [EMAIL PROTECTED]

> 

> VoIP Security Training, LLC

> http://VoIPSecurityTraining.com

> 

> 848 N. Rainbow Blvd. #1676

> Las Vegas, NV 89107

> Phone: (702) 979-2906

> Fax: (212) 279-2906

> 

> -Original Message-

> From: [EMAIL PROTECTED]

> [mailto:[EMAIL PROTECTED] On Behalf Of Tzafrir
Cohen

> Sent: Friday, April 20, 2007 9:01 PM

> To: asterisk-users@lists.digium.com

> Subject: Re: [asterisk-users] Softphone that supports central
provisioning?

> 

> On Fri, Apr 20, 2007 at 11:48:20AM -0400, James FitzGibbon wrote:

> > Has anyone found a softphone that supports pulling it's
configuration from

> a

> > central server via TFTP/FTP/HTTP, much like hard desk phones use?

> 

> Why would you want to do that?

> 

> There are well-known and established tools to "provisio

RE: [asterisk-users] Improve voice quality on Asterisk +chan_capi+DIVABRI

[Armin Schindler]

On Sat, 21 Apr 2007, Cosmin Prund wrote:
> Thanks a lot, that was it! I had both "softdmtf=on" and "relasdtmf=on".
> I only touched "softdmtf" now, but I might have played with "relaxdtfm"
> before this. It now works fine with "DTMF" clamping activated.

Okay, fine. That means you never used the onboard DSPs for DTMF detection 
before. Just as a note for all: with Eicon/Dialogic DIVA Server cards, the 
settings softdtmf and relaxdtmf don't make any sense.

Armin 
 
> > Both logs don't show any DTMF activity. DMTF detection is not
> activated
> > at
> > all. Please make sure you DON'T have softdmtf=yes or relaxdtmf=yes in
> > your
> > capi.conf.
> 
> --
> Thanks,
> Cosmin Prund
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Re: [asterisk-users] Polycom SIP Phones On LAN can't register without WAN (Internet) Access

[Chris Mason (Lists)]

You must be relying on DNS for the server address resolution. Use the ip 
instead.


--
Chris Mason
(264) 497-5670 Fax: (264) 497-8463
Int:  (305) 704-7249 Fax: (815)301-9759 UK 44.207.183.0271
Cell: 264-235-5670
Yahoo IM: [EMAIL PROTECTED] 



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Re: [asterisk-users] Softphone that supports central provisioning?

[Philipp Kempgen]

Tim Panton wrote:

> On 21 Apr 2007, at 03:21, Philipp Kempgen wrote:
> 
>> Tzafrir Cohen wrote:
>>
>>> On Fri, Apr 20, 2007 at 11:48:20AM -0400, James FitzGibbon wrote:
 Has anyone found a softphone that supports pulling it's  
 configuration from a
 central server via TFTP/FTP/HTTP, much like hard desk phones use?
>>> Why would you want to do that?
>> Because you could provision softphones the way you provision hard
>> phones. Dynamic configuration through HTTP or even SIP messages.
>> That would really be great.
>>
>> I think it's a valid question and I've been searching for such
>> softphones as myself. They should be usable (so most of them fail)
>> and should work on a real OS (tm). And no Java please :)
> 
> What's your objection to a softphone in java ?

Java is slow and the interface is always ugly and doesn't fit
into the window manager etc. you are used to. :-P I never understood
why I would use Java to write software when I could use C(++) or
when a script language would do.  The simple fact that people have
2 or 3 GHz doesn't mean that I have to burn them for nothing.
The only point may be portability. Do I miss something?

Regards,
  Philipp

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
 Let's use IT to solve problems and not to create new ones.
   Asterisk? -> http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998
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Re: [asterisk-users] Polycom SIP Phones On LAN can't register without WAN (Internet) Access

[Chris Mason (Lists)]

Check sip.cfg to see if the voip server is set up as a dns name.

--
Chris Mason
(264) 497-5670 Fax: (264) 497-8463
Int:  (305) 704-7249 Fax: (815)301-9759 UK 44.207.183.0271
Cell: 264-235-5670
Yahoo IM: [EMAIL PROTECTED] 



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RE: [asterisk-users] Softphone that supports central provisioning?

[Dean Collins]

Lol, yep you missed something but do you really want to be taught something you 
already think you know?

 

Regards,

Dean Collins
[EMAIL PROTECTED] 
+1-212-203-4357 Ph

    
 

www.Mexuar.com  
Want to voice enable your website?
Use Corraleta to reach your customers in 10 seconds or less.

 

> -Original Message-

> From: [EMAIL PROTECTED] [mailto:asterisk-users-

> [EMAIL PROTECTED] On Behalf Of Philipp Kempgen

> Sent: Saturday, 21 April 2007 8:06 AM

> To: Asterisk Users Mailing List - Non-Commercial Discussion

> Subject: Re: [asterisk-users] Softphone that supports central provisioning?

> 

> > What's your objection to a softphone in java ?

> 

> Java is slow and the interface is always ugly and doesn't fit

> into the window manager etc. you are used to. :-P I never understood

> why I would use Java to write software when I could use C(++) or

> when a script language would do.  The simple fact that people have

> 2 or 3 GHz doesn't mean that I have to burn them for nothing.

> The only point may be portability. Do I miss something?

> 

> Regards,

>   Philipp

> 

> --

> amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de

>  Let's use IT to solve problems and not to create new ones.

>Asterisk? -> http://www.das-asterisk-buch.de

> 

> Geschäftsführer: Stefan Wintermeyer

> Handelsregister: Neuwied B 14998

> ___



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Re: [asterisk-users] Softphone that supports central provisioning?

[Zoa]

For things running inside the browser, i think java is a reasonable 
choice. Yes you could do it with active-x too, but it won't work on all 
OS'es. I hate java, probably for the same reasons you do, but in same 
cases its the best option.


Zoa

Dean Collins wrote:


Lol, yep you missed something but do you really want to be taught 
something you already think you know?


 


Regards,

Dean Collins
[EMAIL PROTECTED] 
+1-212-203-4357 Ph

Call Button 

** www.Mexuar.com ** 
Want to voice enable your website?
Use Corraleta to reach your customers in 10 seconds or less.

 


> -Original Message-

> From: [EMAIL PROTECTED] [mailto:asterisk-users-

> [EMAIL PROTECTED] On Behalf Of Philipp Kempgen

> Sent: Saturday, 21 April 2007 8:06 AM

> To: Asterisk Users Mailing List - Non-Commercial Discussion

> Subject: Re: [asterisk-users] Softphone that supports central 
provisioning?


>  


> > What's your objection to a softphone in java ?

>

> Java is slow and the interface is always ugly and doesn't fit

> into the window manager etc. you are used to. :-P I never understood

> why I would use Java to write software when I could use C(++) or

> when a script language would do.  The simple fact that people have

> 2 or 3 GHz doesn't mean that I have to burn them for nothing.

> The only point may be portability. Do I miss something?

>

> Regards,

>   Philipp

>

> --

> amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de

>  Let's use IT to solve problems and not to create new ones.

>Asterisk? -> http://www.das-asterisk-buch.de

>

> Geschäftsführer: Stefan Wintermeyer

> Handelsregister: Neuwied B 14998

> ___



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Re: [asterisk-users] Softphone that supports central provisioning?

[Philipp Kempgen]

Dean Collins wrote:

> Lol, yep you missed something but do you really want to be taught something 
> you already think you know?

;)


Regards,
  Philipp

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
 Let's use IT to solve problems and not to create new ones.
   Asterisk? -> http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998
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Re: [asterisk-users] Softphone that supports central provisioning?

[Tzafrir Cohen]

On Sat, Apr 21, 2007 at 02:00:05AM -0400, Salvatore Giudice wrote:
> If it's a law firm, they are probably using Windows. I believe the initial
> post mentioned they were using Counterpath  as well. BTW, if you are using
> X-ten, you can script a launcher application which can perform your
> provisioning download/authentication and provision the client by setting the
> appropriate registry entries. The part that sucks with Counterpath is that
> it's difficult to generate the encrypted string they use to store the
> password in the registry key. The work around is to generate sample
> passwords and capture those from the registry. Use the plain text password
> in your sip service and set the client to the encrypted string with the
> launcher script.

You asked if we knew a specific softphone that can be provisioned.

Well, if it isn't configurable enough, it is not good enough. Then you
should not use it. Use twinkle. Use kiax. Use iaxcomm. Just don't
don't complain that this specific software is not configurable enough.

-- 
   Tzafrir Cohen   
icq#16849755jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]   
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir
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Re: [asterisk-users] Softphone that supports central provisioning?

[Tzafrir Cohen]

On Sat, Apr 21, 2007 at 08:15:20AM +0100, Tim Panton wrote:

> What's your objection to a softphone in java ?

That it still requires installation of a JVM on the client's system
(most browsers nowadays don't have it installed). And then again, it
required downloading the software to be used from the server, which is
not such a grand idea.

If Java were installed by default in the browser, it would be nice to
use such a phone. But as things stand now, a simple softphone is just as
good.

If the soft phone is well written, the provisioning problem is a
non-issue, as I have mentioned is other parts of the thread.

-- 
   Tzafrir Cohen   
icq#16849755jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]   
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir
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RE: [asterisk-users] Softphone that supports central provisioning?

[Dean Collins]

Last time I checked the official stats 88.5% of all browsers have Java
1.4 or above installed.

Therefore apart from the 125kb Corraleta applet 88.5% of browsers can be
making calls in 10 seconds or less from downloading to dialing for the
first time.

 

Sounds pretty reasonable to me. But like I said I don't think you are
asking the question because you want to learn something. People have
suggested alternatives but none seem 'suitable' for you.

 

Regards,

Dean Collins
[EMAIL PROTECTED] 
+1-212-203-4357 Ph



    
 

www.Mexuar.com  
Want to voice enable your website?
Use Corraleta to reach your customers in 10 seconds or less.> 

 

 

-Original Message-

> From: [EMAIL PROTECTED] [mailto:asterisk-users-

> [EMAIL PROTECTED] On Behalf Of Tzafrir Cohen

> Sent: Saturday, 21 April 2007 9:03 AM

> To: asterisk-users@lists.digium.com

> Subject: Re: [asterisk-users] Softphone that supports central
provisioning?

> 

> That it still requires installation of a JVM on the client's system

> (most browsers nowadays don't have it installed). And then again, it

> required downloading the software to be used from the server, which is

> not such a grand idea.

> 

> If Java were installed by default in the browser, it would be nice to

> use such a phone. But as things stand now, a simple softphone is just
as

> good.

> 

>Tzafrir Cohen

> icq#16849755jabber:[EMAIL PROTECTED]

> +972-50-7952406   mailto:[EMAIL PROTECTED]

> http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir



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[asterisk-users] Transer calls hitting #

[Poul Moller]

Hi,

Any idears how to get call transfer to work? The "#" key is recognized but
the following typed digits does not appear to be read and the IVR announce
"Invald extension..."

Debug output
  -- Started music on hold, class 'default', on channel 'Zap/1-1'
   -- Playing 'pbx-transfer' (language 'en')
   -- Stopped music on hold on Zap/1-1
   -- Unable to find extension '' in context 'local_extensions'
...

extensions.conf
...
[local_extensions]
include => outgoing
; Local extensions
exten => 1001,1,Dial(SIP/1001,20,rtT)
exten => 1002,1,Dial(SIP/1002,20,rtT)
exten => 1003,1,Dial(SIP/1003,20,rtT)
...
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Re: [asterisk-users] Transer calls hitting #

[Doug Lytle]

Poul Moller wrote:

Hi,


-- Unable to find extension '' in context 'local_extensions'


It looks like your phone isn't sending the digits you keyed after you 
did the transfer.


Try turning up your logging.

set verbose 20

Doug


--

Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary Safety, 
deserve neither Liberty nor Safety."


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[asterisk-users] UK zaptel and zapata.conf for TDM400P

[Steve Kennedy]

Has anyone got a sensible zaptel.conf and zapata.conf for 2 TDM400P's
working with UK set-up.

They're set-up with 7 analogue phones and 1 PSTN port.

Currently zaptel.conf has
fxoks=1-7
fxsks=8
loadzone=uk
defaultzone=uk

It's really zapata.conf that would be useful.

Currently using the zaptel/asterisk that comes with Ubuntu (latest)
which needed a bit of tweaking (1.2.16), but could compile latest 1.4
release.


Steve

-- 
NetTek Ltd  UK mob +44-(0)7775 755503
UK +44-(0)20 79932612 / US +1-(310)8577715 / Fax +44-(0)20 7483 2455
Skype/GoogleTalk/AIM/Gizmo/Mac stevekennedyuk / MSN [EMAIL PROTECTED]
Euro Tech News Blog http://eurotechnews.blogspot.com
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Re: [asterisk-users] Softphone that supports central provisioning?

[Tim Panton]

On 21 Apr 2007, at 13:06, Philipp Kempgen wrote:


Tim Panton wrote:


On 21 Apr 2007, at 03:21, Philipp Kempgen wrote:


Tzafrir Cohen wrote:


On Fri, Apr 20, 2007 at 11:48:20AM -0400, James FitzGibbon wrote:

Has anyone found a softphone that supports pulling it's
configuration from a
central server via TFTP/FTP/HTTP, much like hard desk phones use?

Why would you want to do that?

Because you could provision softphones the way you provision hard
phones. Dynamic configuration through HTTP or even SIP messages.
That would really be great.

I think it's a valid question and I've been searching for such
softphones as myself. They should be usable (so most of them fail)
and should work on a real OS (tm). And no Java please :)


What's your objection to a softphone in java ?


Java is slow and the interface is always ugly and doesn't fit
into the window manager etc. you are used to. :-P I never understood
why I would use Java to write software when I could use C(++) or
when a script language would do.


I tend to agree with you there. If there is a scripting language to  
do what
you need- use it. But there is no scripting language I know with  
realtime

audio and access to UDP sockets.

Likewise I'm not fond of SwingUI's unless you really-really need  
portability.


However Corraleta avoids these points by doing all the UI stuff in
HTML, so users can customize it any way they like
(see www.phonefromhere.com).

It lives in a browser, so the window
manager thing doesn't apply (though to be honest what the
other softphones do to the UI rules is pretty scary - see Xten).
Best yet, the behavior is customizable in javascript - A thing I haven't
seen in other softphones - yet.



The simple fact that people have
2 or 3 GHz doesn't mean that I have to burn them for nothing.
The only point may be portability. Do I miss something?


As to speed, you missed out on about 10 years of progress. A modern JVM
is really no slower than the equivalent C++. One of the text-to-speech
engines was ported to Java and ran faster due to the fact that the  
memory
management was smarter than in the C version. Startup is still a  
problem,

but people live with the startup time of KDE, so what can I say




Regards,
  Philipp

--
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
 Let's use IT to solve problems and not to create new ones.
   Asterisk? -> http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998
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Tim Panton

www.mexuar.net
www.westhawk.co.uk/



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Re: [asterisk-users] Voicemail to Text Transcription(was: Re: [asterisk-dev] Voicemailto text translation)

[Jim Freeze]

On Apr 20, 2007, at 7:20 PM, Matthew Rubenstein wrote:


(This subthread is more appropriate to -users than to -dev, so it is
crossposted only to mark its transition. Please reply on the -user  
list

only.)

What are the cheapest prices for (humans) transcribing voicemail to
text as a service? The absolute cheapest, regardless of (known)  
quality

- the quality only has to compete with (cheaper) automated
transcription, which is abysmal quality.


You may want to try Amazons mechanical turk.

Jim

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Re: [asterisk-users] Softphone that supports central provisioning?

[Gordon Henderson]

On Sat, 21 Apr 2007, Philipp Kempgen wrote:


Tim Panton wrote:

What's your objection to a softphone in java ?



Java is slow and the interface is always ugly and doesn't fit
into the window manager etc. you are used to. :-P I never understood
why I would use Java to write software when I could use C(++) or
when a script language would do.  The simple fact that people have
2 or 3 GHz doesn't mean that I have to burn them for nothing.
The only point may be portability.


FWIW: I've been trialling the Mexuar Java phone over the past few days, 
and I feel that I have to say that what you've just written really doesn't 
apply. So what if you have to burn the cpu and need a 2GHz processor?


Here the the output from top on my desktop when it's running:

  PID USER  PR  NI  VIRT  RES  SHR S %CPU %MEMTIME+  COMMAND
 5211 gordon15   0  272m  31m  14m S  5.3  4.2   0:03.59 java_vm

CPU details from /proc/cpuinfo:

  model name  : AMD Athlon(TM) XP 2200+
  cpu MHz : 1800.231
  cache size  : 256 KB

So it's hardly a new processor, and 5% usage is nothing.

So Java is far from slow these days.

As for the interface - it's as ugly as you care to write a web-page round 
it. Mexuars own one looks "pretty good" to me, and it's 100% customisable. 
The workhorse is very cleverly hidden behind a standard web-page and 
javascript interface, so it's you who writes the interface and javascript 
shim to interface to the java applet, not the vendor (unless you pay them, 
I guess ;-)


You made the point of portability - a big plus for me. My desktop is 
Linux, but I work with people who have Mac and Win desktops. Having 
something that looks the same and acts the same over all platforms is a 
boon (principle of least surprise) Finally, Java is doing what it was 
always meant to do, and people are starting to understand this too.


(and I'm not personally a fan of Java either and I was skeptical when I 
saw this, but it does exactly what it says on the tin when used in this 
manner)



Do I miss something?


I think you're missing a great opportunity.

And one other thing - you don't have to write anything other than some web 
page in html and javascript - Mexua have written the hard bits for you, 
and licensing costs are on-par with getting a custom idefisk or x-lite.


Remote provisioning of this in an office (or in home offices if you 
out-house your agents) can be trivially done by having the web server 
serve up different pages for each client. Something easy to do on IP 
address, or based on the agents login to the web system, you can customse 
the front-end, so no call buttons are visible, or no dial window. All the 
agent does is wait for the phone to ring and hit the answer button. (sucks 
to be an agent though ;-)


Gordon
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Re: [asterisk-users] UK zaptel and zapata.conf for TDM400P

[Gordon Henderson]

On Sat, 21 Apr 2007, Steve Kennedy wrote:


Has anyone got a sensible zaptel.conf and zapata.conf for 2 TDM400P's
working with UK set-up.

They're set-up with 7 analogue phones and 1 PSTN port.

Currently zaptel.conf has
fxoks=1-7
fxsks=8
loadzone=uk
defaultzone=uk

It's really zapata.conf that would be useful.

Currently using the zaptel/asterisk that comes with Ubuntu (latest)
which needed a bit of tweaking (1.2.16), but could compile latest 1.4
release.


See below for a system I'm using right now. 2 PSTN ports and 1 analogue 
port. This is a compile & build from scratch system, not supplied in a 
package or using trixbox, etc.


Curious about your 2 x TDM400 cards though - I'm presuming you've got no 
interrupt issues, etc. ?


...

Based on this zaptel.conf:

  fxoks=1
  fxsks=3
  fxsks=4
  loadzone=uk
  defaultzone=uk

I have:

[trunkgroups]

[channels]

; Default settings applicable to all channels

usecallerid=yes
cidsignalling=v23
cidstart=polarity
hidecallerid=no
callwaiting=no
threewaycalling=yes
transfer=yes
echocancel=yes
echotraining=yes
echocancelwhenbridged=yes
immediate=no
faxdetect=no

; Channel 1: Local analogue line
context=internal
group=0
signalling=fxo_ks
sendcalleridafter=2
rxgain=0
txgain=0
mailbox=103
callerid=Analogue Port <103>
channel => 1

; Channel 3: PSTN line
context=incoming
group=1
usecallerid=yes
faxdetect=none
signalling=fxs_ks
rxgain=7
txgain=7
callerid=asreceived
channel => 3

; Channel 4: PSTN line
context=incoming
group=1
usecallerid=yes
faxdetect=none
signalling=fxs_ks
rxgain=8
txgain=8
callerid=asreceived
channel => 4

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Re: [asterisk-users] Transer calls hitting #

[Poul Moller]

You are right kind of.

I tried from an IP SIP phone and it worked. The other phones (analog) are
all connected via a Linksys pap2 ATA adapter. All (and different) alalog
phones behave similar. The # key is recognized but the others aren't. Both
the IPhone and  ATA's use G711a codec. Are there any special ATA audio
setting I should apply?

Poul

On 4/21/07, Doug Lytle <[EMAIL PROTECTED]> wrote:


Poul Moller wrote:
> Hi,
>
>
> -- Unable to find extension '' in context 'local_extensions'

It looks like your phone isn't sending the digits you keyed after you
did the transfer.

Try turning up your logging.

set verbose 20

Doug


--

Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary
Safety, deserve neither Liberty nor Safety."


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Re: [asterisk-users] Softphone that supports central provisioning?

[Philipp Kempgen]

Tim Panton wrote:

> On 21 Apr 2007, at 13:06, Philipp Kempgen wrote:
> 
>> Tim Panton wrote:
>>
>>> On 21 Apr 2007, at 03:21, Philipp Kempgen wrote:
>>>
 Tzafrir Cohen wrote:

> On Fri, Apr 20, 2007 at 11:48:20AM -0400, James FitzGibbon wrote:
>> Has anyone found a softphone that supports pulling it's
>> configuration from a
>> central server via TFTP/FTP/HTTP, much like hard desk phones use?
> Why would you want to do that?
 Because you could provision softphones the way you provision hard
 phones. Dynamic configuration through HTTP or even SIP messages.
 That would really be great.

 I think it's a valid question and I've been searching for such
 softphones as myself. They should be usable (so most of them fail)
 and should work on a real OS (tm). And no Java please :)
>>> What's your objection to a softphone in java ?
>> Java is slow and the interface is always ugly and doesn't fit
>> into the window manager etc. you are used to. :-P I never understood
>> why I would use Java to write software when I could use C(++) or
>> when a script language would do.
> 
> I tend to agree with you there. If there is a scripting language to  
> do what
> you need- use it. But there is no scripting language I know with  
> realtime
> audio and access to UDP sockets.

Right. That's not one of the things you typically do in an
interpreted language. :)

> However Corraleta avoids these points by doing all the UI stuff in
> HTML, so users can customize it any way they like
> (see www.phonefromhere.com).
> 
> It lives in a browser, so the window
> manager thing doesn't apply (though to be honest what the
> other softphones do to the UI rules is pretty scary - see Xten).

Yeah.

> Best yet, the behavior is customizable in javascript - A thing I haven't
> seen in other softphones - yet.

Cool. I'll probably give it a try as soon as I find some time.

>> The simple fact that people have
>> 2 or 3 GHz doesn't mean that I have to burn them for nothing.
>> The only point may be portability. Do I miss something?
> 
> As to speed, you missed out on about 10 years of progress. A modern JVM
> is really no slower than the equivalent C++. One of the text-to-speech
> engines was ported to Java and ran faster due to the fact that the  
> memory
> management was smarter than in the C version. Startup is still a  
> problem,
> but people live with the startup time of KDE, so what can I say

:)

Regards,
  Philipp

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
 Let's use IT to solve problems and not to create new ones.
   Asterisk? -> http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998
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Re: [asterisk-users] Softphone that supports central provisioning?

[Philipp Kempgen]

Gordon Henderson wrote:

> On Sat, 21 Apr 2007, Philipp Kempgen wrote:
> 
>> Tim Panton wrote:
>>> What's your objection to a softphone in java ?
> 
>> Java is slow and the interface is always ugly and doesn't fit
>> into the window manager etc. you are used to. :-P I never understood
>> why I would use Java to write software when I could use C(++) or
>> when a script language would do.  The simple fact that people have
>> 2 or 3 GHz doesn't mean that I have to burn them for nothing.
>> The only point may be portability.
> 
> FWIW: I've been trialling the Mexuar Java phone over the past few days, 
> and I feel that I have to say that what you've just written really doesn't 
> apply. So what if you have to burn the cpu and need a 2GHz processor?
> 
> Here the the output from top on my desktop when it's running:
> 
>PID USER  PR  NI  VIRT  RES  SHR S %CPU %MEMTIME+  COMMAND
>   5211 gordon15   0  272m  31m  14m S  5.3  4.2   0:03.59 java_vm
> 
> CPU details from /proc/cpuinfo:
> 
>model name  : AMD Athlon(TM) XP 2200+
>cpu MHz : 1800.231
>cache size  : 256 KB
> 
> So it's hardly a new processor, and 5% usage is nothing.

Ok. I may have over-generalized this a bit.

> As for the interface - it's as ugly as you care to write a web-page round 
> it. Mexuars own one looks "pretty good" to me, and it's 100% customisable. 
> The workhorse is very cleverly hidden behind a standard web-page and 
> javascript interface, so it's you who writes the interface and javascript 
> shim to interface to the java applet, not the vendor (unless you pay them, 
> I guess ;-)

Can it run as a standalone app outside of the browser?

> You made the point of portability - a big plus for me. My desktop is 
> Linux, but I work with people who have Mac and Win desktops. Having 
> something that looks the same and acts the same over all platforms is a 
> boon (principle of least surprise)

Right.

Need to give it a try before I can talk about it any further. :)

Regards,
  Philipp

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
 Let's use IT to solve problems and not to create new ones.
   Asterisk? -> http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998
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RE: [asterisk-users] How can I improve call quality?

[Adrian Marsh]

Hi Ed,

Thanks for the reply, I did forget to mention QoS, which is actually set
on the router.  However, the entire 2mb link is used solely by VoIP. The
phones are separated out onto a completely different L2 switch from any
PCs, which is connected to the 2Mb link.

I monitor the router stats via SNMP, and by "50% max bandwidth", I mean
that the maximum-concurrent bandwidth in use at any one time" has been
around 900kbps.

I'm interested more in what I can do on the A*K machines itself to
measure and improve quality.  For example, are there any tweaks to the
Zaptel driver I can make, that would help the Meetme function? Maybe
different codecs?

Thanks,
 
Adrian Marsh

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ed W
Sent: 20 April 2007 19:14
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] How can I improve call quality?


> Our 'net link is a dedicated 2Mb fibre connection (of which we have
ever
> used 50% max bandwidth).  

Remember in computer terms this means that you used 100% of the 
connection, 50% of the time  Your voice will loose out against the 
big data packets and spoil the voice quality big time

Ed W
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RE: [asterisk-users] How can I improve call quality?

[Adrian Marsh]

Thanks Tim,

I'd turned it on when I was at a site that had bad internet access...
I'll try turning it off for a while, but I thought it was supposed to
help..

Thanks,
 
Adrian 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tim Panton
Sent: 20 April 2007 19:33
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] How can I improve call quality?

Try turning the jitterbuffer off, I found that often the endpoints can
do better on their own.


On 20 Apr 2007, at 19:01, Adrian Marsh wrote:

> Hi All,
>
> I've a single 1.2.17 Asterisk system.  Gradwell here in the UK is used
> for PSTN calls via IAX2.
> Our 'net link is a dedicated 2Mb fibre connection (of which we have  
> ever
> used 50% max bandwidth).  We've no E1/T1 links, everything is IP  
> based.
>
> My boss complains that many of the calls he holds with others has a  
> bad
> quality.  He also says that its not just him.
>
> My iax.conf file has:
>
> disallow=all
> allow=ulaw
> allow=alaw
> bandwidth=high
> jitterbuffer=yes
> dropcount=2
> maxjitterbuffer=1000
> maxjitterinterps=10
> resyncthreshold=1000
> maxexcessbuffer=80
> minexcessbuffer=10
> jittershrinkrate=1
> tos=lowdelay
> autokill=yes
>
> He complains of broken audio, muffled audio, and says compared to  
> Skype
> its very poor, particularly during conference calls (zaptel meetme).
> Most of these would be SIP based within our server though, rather than
> IAX/PSTN based (X-lite/SJphone).
>
>
> Obviously I can't do much about the far end IP connections/Mobiles  
> etc,
> but what can I do to tweak/improve the call quality on the A*k box
> itself?
>
> The CPU stays at a constant 10% usage, mainly due to a few other
> monitoring apps on there (with these turned off, its < 2%, but  
> still the
> same issues).
>
>
> Also - are there any useful stats/logs that I can examine to "see" the
> quality of calls?
>
> Thanks,
>
> Adrian
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Tim Panton

www.mexuar.net
www.westhawk.co.uk/



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RE: [asterisk-users] Softphone that supports central provisioning?

[Salvatore Giudice]

Java require 26 – 28 times more processing resources than C/C++. Perl is
about 1.2 times vs. C/C++.

 

--
Salvatore Giudice
[EMAIL PROTECTED]

VoIP Security Training, LLC
http://VoIPSecurityTraining.com

848 N. Rainbow Blvd. #1676
Las Vegas, NV 89107
Phone: (702) 979-2906
Fax: (212) 279-2906

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dean Collins
Sent: Saturday, April 21, 2007 8:24 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Softphone that supports central provisioning?

 

Lol, yep you missed something but do you really want to be taught something
you already think you know?

 

Regards,

Dean Collins
[EMAIL PROTECTED] 
+1-212-203-4357 Ph

  Call Button

  www.Mexuar.com
Want to voice enable your website?
Use Corraleta to reach your customers in 10 seconds or less.

 

> -Original Message-

> From: [EMAIL PROTECTED] [mailto:asterisk-users-

> [EMAIL PROTECTED] On Behalf Of Philipp Kempgen

> Sent: Saturday, 21 April 2007 8:06 AM

> To: Asterisk Users Mailing List - Non-Commercial Discussion

> Subject: Re: [asterisk-users] Softphone that supports central
provisioning?

> 

> > What's your objection to a softphone in java ?

> 

> Java is slow and the interface is always ugly and doesn't fit

> into the window manager etc. you are used to. :-P I never understood

> why I would use Java to write software when I could use C(++) or

> when a script language would do.  The simple fact that people have

> 2 or 3 GHz doesn't mean that I have to burn them for nothing.

> The only point may be portability. Do I miss something?

> 

> Regards,

>   Philipp

> 

> --

> amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de

>  Let's use IT to solve problems and not to create new ones.

>Asterisk? -> http://www.das-asterisk-buch.de

> 

> Geschäftsführer: Stefan Wintermeyer

> Handelsregister: Neuwied B 14998

> ___



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RE: [asterisk-users] Softphone that supports central provisioning?

[Salvatore Giudice]

Software vendors like java because it gives them easy access to a large pool
of cheap labor fluent in Java and it also means not having to maintain more
than one code base. C/C++ programmer are becoming more scarce every year
since most colleges and universities start with Java now instead of C/C++.

Generally, it's fine for GUI's or client side processing, but it is not fine
for any application which requires performance.

--
Salvatore Giudice
[EMAIL PROTECTED]

VoIP Security Training, LLC
http://VoIPSecurityTraining.com

848 N. Rainbow Blvd. #1676
Las Vegas, NV 89107
Phone: (702) 979-2906
Fax: (212) 279-2906


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Zoa
Sent: Saturday, April 21, 2007 8:30 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Softphone that supports central provisioning?


For things running inside the browser, i think java is a reasonable 
choice. Yes you could do it with active-x too, but it won't work on all 
OS'es. I hate java, probably for the same reasons you do, but in same 
cases its the best option.

Zoa

Dean Collins wrote:
>
> Lol, yep you missed something but do you really want to be taught 
> something you already think you know?
>
>  
>
> Regards,
>
> Dean Collins
> [EMAIL PROTECTED] 
> +1-212-203-4357 Ph
>
> Call Button 
> 
> ** www.Mexuar.com ** 
> Want to voice enable your website?
> Use Corraleta to reach your customers in 10 seconds or less.
>
>  
>
> > -Original Message-
>
> > From: [EMAIL PROTECTED] [mailto:asterisk-users-
>
> > [EMAIL PROTECTED] On Behalf Of Philipp Kempgen
>
> > Sent: Saturday, 21 April 2007 8:06 AM
>
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
>
> > Subject: Re: [asterisk-users] Softphone that supports central 
> provisioning?
>
> >  
>
> > > What's your objection to a softphone in java ?
>
> >
>
> > Java is slow and the interface is always ugly and doesn't fit
>
> > into the window manager etc. you are used to. :-P I never understood
>
> > why I would use Java to write software when I could use C(++) or
>
> > when a script language would do.  The simple fact that people have
>
> > 2 or 3 GHz doesn't mean that I have to burn them for nothing.
>
> > The only point may be portability. Do I miss something?
>
> >
>
> > Regards,
>
> >   Philipp
>
> >
>
> > --
>
> > amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
>
> >  Let's use IT to solve problems and not to create new ones.
>
> >Asterisk? -> http://www.das-asterisk-buch.de
>
> >
>
> > Geschäftsführer: Stefan Wintermeyer
>
> > Handelsregister: Neuwied B 14998
>
> > ___
>
> 
>
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RE: [asterisk-users] Softphone that supports central provisioning?

[Salvatore Giudice]

Most large enterprises (25k+ employees) would rather have a product backed
by a real vendor, are not willing to switch office workers to linux, and do
not see IAX as a viable option. Many customers avoid things like IAX form
fear of being tied to a single vendor.

I don't think it's generally possible to dismiss products that don't meet
all of your business requirements. It would probably be a better idea to
find a few candidates that meet most of your business requirements or at
least the higher priority requirements, and then work with the vendor's
professional services staff or your own development staff to tailor the
product to your needs.

None of the products you mentioned would ever be acceptable to the majority
of enterprise clients I work with.

--
Salvatore Giudice
[EMAIL PROTECTED]

VoIP Security Training, LLC
http://VoIPSecurityTraining.com

848 N. Rainbow Blvd. #1676
Las Vegas, NV 89107
Phone: (702) 979-2906
Fax: (212) 279-2906


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tzafrir Cohen
Sent: Saturday, April 21, 2007 8:59 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Softphone that supports central provisioning?

On Sat, Apr 21, 2007 at 02:00:05AM -0400, Salvatore Giudice wrote:
> If it's a law firm, they are probably using Windows. I believe the initial
> post mentioned they were using Counterpath  as well. BTW, if you are using
> X-ten, you can script a launcher application which can perform your
> provisioning download/authentication and provision the client by setting
the
> appropriate registry entries. The part that sucks with Counterpath is that
> it's difficult to generate the encrypted string they use to store the
> password in the registry key. The work around is to generate sample
> passwords and capture those from the registry. Use the plain text password
> in your sip service and set the client to the encrypted string with the
> launcher script.

You asked if we knew a specific softphone that can be provisioned.

Well, if it isn't configurable enough, it is not good enough. Then you
should not use it. Use twinkle. Use kiax. Use iaxcomm. Just don't
don't complain that this specific software is not configurable enough.

-- 
   Tzafrir Cohen   
icq#16849755jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]   
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir
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RE: [asterisk-users] Softphone that supports central provisioning?

[Salvatore Giudice]

If they are already using eyebeam, I would suggest contacting Counterpath
and ask them to give them a branded client and possibly a launcher script
that does an HTTPS POST.

 

--
Salvatore Giudice
[EMAIL PROTECTED]

VoIP Security Training, LLC
http://VoIPSecurityTraining.com

848 N. Rainbow Blvd. #1676
Las Vegas, NV 89107
Phone: (702) 979-2906
Fax: (212) 279-2906

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dean Collins
Sent: Saturday, April 21, 2007 9:48 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Softphone that supports central provisioning?

 

Last time I checked the official stats 88.5% of all browsers have Java 1.4
or above installed.

Therefore apart from the 125kb Corraleta applet 88.5% of browsers can be
making calls in 10 seconds or less from downloading to dialing for the first
time.

 

Sounds pretty reasonable to me. But like I said I don't think you are asking
the question because you want to learn something. People have suggested
alternatives but none seem 'suitable' for you.

 

Regards,

Dean Collins
[EMAIL PROTECTED] 
+1-212-203-4357 Ph

  Call Button

  www.Mexuar.com
Want to voice enable your website?
Use Corraleta to reach your customers in 10 seconds or less.> 

 

 

-Original Message-

> From: [EMAIL PROTECTED] [mailto:asterisk-users-

> [EMAIL PROTECTED] On Behalf Of Tzafrir Cohen

> Sent: Saturday, 21 April 2007 9:03 AM

> To: asterisk-users@lists.digium.com

> Subject: Re: [asterisk-users] Softphone that supports central
provisioning?

> 

> That it still requires installation of a JVM on the client's system

> (most browsers nowadays don't have it installed). And then again, it

> required downloading the software to be used from the server, which is

> not such a grand idea.

> 

> If Java were installed by default in the browser, it would be nice to

> use such a phone. But as things stand now, a simple softphone is just as

> good.

> 

>Tzafrir Cohen

> icq#16849755jabber:[EMAIL PROTECTED]

> +972-50-7952406   mailto:[EMAIL PROTECTED]

> http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir



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RE: [asterisk-users] Softphone that supports central provisioning?

[Salvatore Giudice]

Can you receive calls on Corraleta or is this just another Click-to-call web
applet? One of the hotels I worked with successfully used a similar product
from Estara. http://www.estara.com/ If you are just looking for
click-to-call, then check out Estara as well. 

I thought the original poster was looking for a full provisioned soft phone
client not just click to call. I believe he mentioned wanting to manage
softphones like deskphones, which would imply receiving calls as well.
Obviously this could be faked with ec500 or similar call forwarding to a
home device.



--
Salvatore Giudice
[EMAIL PROTECTED]

VoIP Security Training, LLC
http://VoIPSecurityTraining.com

848 N. Rainbow Blvd. #1676
Las Vegas, NV 89107
Phone: (702) 979-2906
Fax: (212) 279-2906


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Gordon
Henderson
Sent: Saturday, April 21, 2007 12:10 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Softphone that supports central provisioning?

On Sat, 21 Apr 2007, Philipp Kempgen wrote:

> Tim Panton wrote:
>> What's your objection to a softphone in java ?

> Java is slow and the interface is always ugly and doesn't fit
> into the window manager etc. you are used to. :-P I never understood
> why I would use Java to write software when I could use C(++) or
> when a script language would do.  The simple fact that people have
> 2 or 3 GHz doesn't mean that I have to burn them for nothing.
> The only point may be portability.

FWIW: I've been trialling the Mexuar Java phone over the past few days, 
and I feel that I have to say that what you've just written really doesn't 
apply. So what if you have to burn the cpu and need a 2GHz processor?

Here the the output from top on my desktop when it's running:

   PID USER  PR  NI  VIRT  RES  SHR S %CPU %MEMTIME+  COMMAND
  5211 gordon15   0  272m  31m  14m S  5.3  4.2   0:03.59 java_vm

CPU details from /proc/cpuinfo:

   model name  : AMD Athlon(TM) XP 2200+
   cpu MHz : 1800.231
   cache size  : 256 KB

So it's hardly a new processor, and 5% usage is nothing.

So Java is far from slow these days.

As for the interface - it's as ugly as you care to write a web-page round 
it. Mexuars own one looks "pretty good" to me, and it's 100% customisable. 
The workhorse is very cleverly hidden behind a standard web-page and 
javascript interface, so it's you who writes the interface and javascript 
shim to interface to the java applet, not the vendor (unless you pay them, 
I guess ;-)

You made the point of portability - a big plus for me. My desktop is 
Linux, but I work with people who have Mac and Win desktops. Having 
something that looks the same and acts the same over all platforms is a 
boon (principle of least surprise) Finally, Java is doing what it was 
always meant to do, and people are starting to understand this too.

(and I'm not personally a fan of Java either and I was skeptical when I 
saw this, but it does exactly what it says on the tin when used in this 
manner)

> Do I miss something?

I think you're missing a great opportunity.

And one other thing - you don't have to write anything other than some web 
page in html and javascript - Mexua have written the hard bits for you, 
and licensing costs are on-par with getting a custom idefisk or x-lite.

Remote provisioning of this in an office (or in home offices if you 
out-house your agents) can be trivially done by having the web server 
serve up different pages for each client. Something easy to do on IP 
address, or based on the agents login to the web system, you can customse 
the front-end, so no call buttons are visible, or no dial window. All the 
agent does is wait for the phone to ring and hit the answer button. (sucks 
to be an agent though ;-)

Gordon
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[asterisk-users] Asterisk config for Apple IPhone

[Crazy Boy]

Hi Friends,

I want to buy Apple IPhone mobile. How to configure my "Asterisk" server in 
this mobile? Is this mobile supports VoIP configuration?

Look forward to your response. Thank you.

Regards,
Chandra.

   
-
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[asterisk-users] Apple IPhone mobile is released in India?

[Crazy Boy]

Hi Friends,

Is Apple IPhone mobile is released in India?

Is Apple IPhone mobile is released in USA?

If IPhone is released in India, Can you tell me any Apple authorized showroom 
in Hyderabad (Andhrapradesh, India)?

Look forward to your response. Thank you.

Regards,
Chandra.

   
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RE: [asterisk-users] Softphone that supports central provisioning?

[Dean Collins]

Yes you can receive calls on it well, please see the Tesco phone
example.

Yes it is similar to estara the worlds largest click to call technology
who has customers such as Hilton hotels BUT estara is active-x so
restricted on which OS and estara starts!!! At $US50,000 license fee.

As you can see from here http://www.voip-info.org/wiki/view/Mexuar  the
licensing restrictions are very favorable to Asterisk system
integrators.

 

My job for Asterisk integrators in the Americas, Asia and Australia (and
Charles my counterpart in the UK - who looks after Europe, Middle East
and Africa) is to assist you guys in closing Asterisk sales by
implementing the Corraleta technology.

 

There are a number of uses of this technology (eg 
www.Mexuar.com/Demo/Demo4 ) that will help you win Asterisk sales that
cant be delivered via Cisco/Nortel etc and I'm here 24x7 as a resource
to make you guys successful.

 

Anyway getting a little bit commercial this discussion and should
probably be moved to the Biz list, but if anyone has any questions or
would like any more information call me on the numbers below here in New
York to help.

 

 

Regards,

Dean Collins
[EMAIL PROTECTED] 
+1-212-203-4357 Ph
+61-2-9016-5642 (Sydney in-dial).

    
 

www.Mexuar.com  
Want to voice enable your website?
Use Corraleta to reach your customers in 10 seconds or less.

 

> From: [EMAIL PROTECTED] [mailto:asterisk-users-

> [EMAIL PROTECTED] On Behalf Of Salvatore Giudice

> Sent: Saturday, 21 April 2007 1:46 PM

> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'

> Subject: RE: [asterisk-users] Softphone that supports central
provisioning?

> 

> Can you receive calls on Corraleta or is this just another
Click-to-call web

> applet? One of the hotels I worked with successfully used a similar
product

> from Estara. http://www.estara.com/ If you are just looking for

> click-to-call, then check out Estara as well.

> 

> I thought the original poster was looking for a full provisioned soft
phone

> client not just click to call. I believe he mentioned wanting to
manage

> softphones like deskphones, which would imply receiving calls as well.

> Obviously this could be faked with ec500 or similar call forwarding to
a

> home device.

> 

> 

> 

> --

> Salvatore Giudice

> [EMAIL PROTECTED]

> 

> VoIP Security Training, LLC

> http://VoIPSecurityTraining.com

> 

> 848 N. Rainbow Blvd. #1676

> Las Vegas, NV 89107

> Phone: (702) 979-2906

> Fax: (212) 279-2906

> 



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RE: [asterisk-users] Improve voice quality on Asterisk +chan_capi+DIVA BRI

[Cosmin Prund]

This message includes two snips of CLI output, with DTFM CLAMPING ON
(first) and with DTFM CLAMPING OFF (second). You can search for "**"
to skip to the second CLI Output. In the first case I've enterd 6 DTFM
digits (123456), you can see them in a CLI msg at some point. In the
second test I enterd way more digits (123456789?) but my IVR didn't
react to any of them.

Thanks a lot for your time.


  == ISDN1#02: Answering for 206364
CONNECT_RESP ID=001 #0x494d LEN=0040
  Controller/PLCI/NCCI= 0x401
  Reject  = 0x0
  BProtocol
   B1protocol = 0x1
   B2protocol = 0x1
   B3protocol = 0x0
   B1configuration= default
   B2configuration= default
   B3configuration= default
  ConnectedNumber = <00 80>206364
  ConnectedSubaddress = default
  LLC = default
  AdditionalInfo
   BChannelinformation= default
   Keypadfacility = default
   Useruserdata   = default
   Facilitydataarray  = default

   > CAPI devicestate requested for ISDN1/206364
--  Playing '/ram_sounds/intro-activare'
(language 'de')
CONNECT_ACTIVE_IND ID=001 #0x4954 LEN=0015
  Controller/PLCI/NCCI= 0x401
  ConnectedNumber = default
  ConnectedSubaddress = default
  LLC = default

CONNECT_ACTIVE_RESP ID=001 #0x4954 LEN=0012
  Controller/PLCI/NCCI= 0x401

CONNECT_B3_IND ID=001 #0x4955 LEN=0013
  Controller/PLCI/NCCI= 0x2b0401
  NCPI= default

CONNECT_B3_RESP ID=001 #0x4955 LEN=0015
  Controller/PLCI/NCCI= 0x2b0401
  Reject  = 0x0
  NCPI= default

CONNECT_B3_ACTIVE_IND ID=001 #0x4956 LEN=0013
  Controller/PLCI/NCCI= 0x2b0401
  NCPI= default

CONNECT_B3_ACTIVE_RESP ID=001 #0x4956 LEN=0012
  Controller/PLCI/NCCI= 0x2b0401

  == ISDN1#02: Setting up echo canceller (PLCI=0x401, function=1,
options=4, tail=0)
FACILITY_REQ ID=001 #0x355c LEN=0024
  Controller/PLCI/NCCI= 0x401
  FacilitySelector= 0x8
  FacilityRequestParameter= <01 00 06 04 00 00 00 00 00>

FACILITY_CONF ID=001 #0x355c LEN=0022
  Controller/PLCI/NCCI= 0x401
  Info= 0x0
  FacilitySelector= 0x8
  FacilityConfirmationParameter   = <01 00 02 00 00>

-- ISDN1#02: Echo canceller successfully set up (PLCI=0x401)
-- User entered '123456'
) (sample_offset 0)m_sounds/codul-client-nu-este-valid' (escape_digits=
INFO_IND ID=001 #0x4a87 LEN=0017
  Controller/PLCI/NCCI= 0x401
  InfoNumber  = 0x1e
  InfoElement = <82 88>

INFO_RESP ID=001 #0x4a87 LEN=0012
  Controller/PLCI/NCCI= 0x401

-- ISDN1#02: info element PI 82 88
   > ISDN1#02: In-band information available
INFO_IND ID=001 #0x4a88 LEN=0017
  Controller/PLCI/NCCI= 0x401
  InfoNumber  = 0x1e
  InfoElement = <82 83>

INFO_RESP ID=001 #0x4a88 LEN=0012
  Controller/PLCI/NCCI= 0x401

-- ISDN1#02: info element PI 82 83
   > ISDN1#02: Origination is non ISDN
INFO_IND ID=001 #0x4a89 LEN=0017
  Controller/PLCI/NCCI= 0x401
  InfoNumber  = 0x8
  InfoElement = <80 90>

INFO_RESP ID=001 #0x4a89 LEN=0012
  Controller/PLCI/NCCI= 0x401

-- ISDN1#02: info element CAUSE 80 90
INFO_IND ID=001 #0x4a8a LEN=0015
  Controller/PLCI/NCCI= 0x401
  InfoNumber  = 0x8045
  InfoElement = default

INFO_RESP ID=001 #0x4a8a LEN=0012
  Controller/PLCI/NCCI= 0x401

-- ISDN1#02: info element DISCONNECT
-- ISDN1#02: Disconnect case 3
-- CAPI queue frame: TYPE: Control (4) SUBCLASS: Hangup (1) ]
[ISDN1#02]





  == ISDN1#02: Answering for 206364
CONNECT_RESP ID=001 #0x4a91 LEN=0040
  Controller/PLCI/NCCI= 0x301
  Reject  = 0x0
  BProtocol
   B1protocol = 0x1
   B2protocol = 0x1
   B3protocol = 0x0
   B1configuration= default
   B2configuration= default
   B3configuration= default
  ConnectedNumber = <00 80>206364
  ConnectedSubaddress = default
  LLC = default
  AdditionalInfo
   BChannelinformation= default
   Keypadfacility = default
   Useruserdata   = default
   Facilitydataarray  = default

   > CAPI devicestate requested for ISDN1/206364
--  Playing '/ram_sounds/intro-activare'
(language 'de')
CONNECT_ACTIVE_IND ID=001 #0

Re: [asterisk-users] Transer calls hitting #

[Doug Lytle]

Poul Moller wrote:

Are there any special ATA audio setting I should apply?



That I don't know, I've never setup an ATA before.

Doug



--
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary Safety, 
deserve neither Liberty nor Safety."


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Re: [asterisk-users] 3rd T1 of quad card won't change signaling

[William Moore]

On 4/20/07, Tzafrir Cohen <[EMAIL PROTECTED]> wrote:

On Thu, Apr 19, 2007 at 02:44:21PM -0700, Jay Wilton wrote:
> Hello,
>
> I'm trying to set the 3rd span of a new digium quad card as
> a E&M T1 for Faxes to a Hylafax server. The 1st and 2nd
> spans are working as PRIs. When I start asterisk, the logs
> show a signaling error and chan_zap.c dies. I also get an
> error that it can't read the gains but they are the
> standard shown below.
>
> 2.6 kernel, Debian Stable, * 1.2 svn from feb 2007
>
> my procedure:
> make changes to zaptel.conf zapata.conf
> rmmod wct4xxp
> modprobe wct4xxp
> ztcfg -vv #shows 1+2 span as PRI, 3rd span as E&M


If ztcfg -vv spits out something about CAS signaling, try ztcfg -vvf.
It forces a reconfigure on all of the spans/channels.
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RE: [asterisk-users] Improve voice quality on Asterisk + chan_capi+DIVA BRI

[Armin Schindler]

On Fri, 20 Apr 2007, Cosmin Prund wrote:
> I've implemented my IVR using an FastAGI thing, using the READ
> application. "core show application read" shows no information on how
> the read function gets it's digits, I assume it does it the right way.
> With DTMF clamping off it works, with DTMF clamping on it no longer
> works. I've also toggled the "softftfm" setting in capi.conf, no luck
> ether way.
> 
> Is there anything else I can try? Did I miss the obvious (it would not
> be my first)

Can you please create a capi log:
  set verbose 5
  capi debug
to see what really happens via the interface?

Armin

> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:asterisk-users-
> > [EMAIL PROTECTED] On Behalf Of Armin Schindler
> > Sent: 20 aprilie 2007 12:32
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: RE: [asterisk-users] Improve voice quality on Asterisk +
> > chan_capi+DIVA BRI
> > 
> > On Fri, 20 Apr 2007, Cosmin Prund wrote:
> > > Ok, I've made all those changes, called my operator from an outside
> > line
> > > and tried alternatively whispering / shouting into the mic, banging
> > the
> > > microphone with a metal object and pressing DTMF digits.
> > >
> > > So far - so good, it seems to work.
> > >
> > > I've now got an other problem. Clamping DTMF disabled my IVR! Is
> > there
> > > any way to enable/disable DTMF clamping on a per-call basis? Or
> > better,
> > > disable DTMF only when the call makes it to an operator?
> > 
> > This is possible, but such a command/feature must be implemented into
> > chan-capi first.
> > Anyway, even with DTMF clamping the DTMF detection is activated. So
> > Asterisk should get the DTMF infos. Or is your IVR doing own DTMF
> > detection on voice data? If yes, you should change that.
> > 
> > Armin
> > 
> > > > -Original Message-
> > > > From: [EMAIL PROTECTED] [mailto:asterisk-
> > users-
> > > > [EMAIL PROTECTED] On Behalf Of Armin Schindler
> > > > Sent: 19 aprilie 2007 14:35
> > > > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > > > Subject: Re: [asterisk-users] Improve voice quality on Asterisk +
> > > > chan_capi+ DIVA BRI
> > > >
> > > > On Thu, 19 Apr 2007, Cosmin Prund wrote:
> > > > > Hello everyone!
> > > > >
> > > > > I've got a Eicon Diva Server BRI card into my "*" box working
> > just
> > > > fine,
> > > > > but I wander if there's anything I can do to improve voice
> > quality
> > > > for
> > > > > my operators. I'm thinking something along the lines of "auto
> > gain"
> > > > and
> > > > > sudden noise suppression (like when you hit a fax machine or the
> > > > other
> > > > > party accidently touches the dial pad on the phone).
> > > > >
> > > > > Does one of Asterisk, chan_capi or the Diva driver have support
> > for
> > > > such
> > > > > functionality?
> > > >
> > > > Sure, with the Dialogic (Eicon) DIVA Server card DSPs, you have
> the
> > > > following possibilities:
> > > >
> > > > 1. Automatic Gain Control and Active Talker Evaluation in
> > conference
> > > > (by
> > > >default automatically activated with three or more parties)
> > > > 2. Recording Stream Automatic Gain Control
> > > > 3. Manual Control of Signal Level
> > > > 4. Manual control of the signal pitch and/or bitrate (rate
> > conversion)
> > > > 5. Suppression of DTMF tones. This feature can be activated using
> > > > adapter
> > > >configuration (for all calls) or on per call basis
> > > >This is always good to activate this feature for operators to
> > > > protect
> > > >people from signals or in one gateway to prevent DTMF tones
> from
> > > > passing
> > > >through gateway in band.
> > > >The DTMF tones are suppressed in the way which will not affect
> > the
> > > >quality of the voice signal in case voice signal and DTMF tones
> > > > overlap.
> > > > 6. Part 68 Voice Signal Limiter (Required in US, by default
> > > deactivated
> > > > in
> > > >Europe). This protects the ears from "clicks" and too loud
> > signals.
> > > > This
> > > >feature can be activated using the configuration. This is good
> > idea
> > > > to
> > > >activate Part 68 voice signal limiter to protect the people.
> > This
> > > is
> > > > the
> > > >dynamic voice signal limiter in accordance with Part 68 of US
> > > >requirements.
> > > >
> > > > The Part 68 Limiter, Audio Recording Automatic Gain Control (AGC
> of
> > > > received signal) and the DTMF Clamping (Suppression of DTMF tones)
> > are
> > > > can be controlled using adapter configuration and do not require
> > any
> > > > change in the application (but can be controlled on the per call
> > basis
> > > > too, which is not implemented in chan-capi yet).
> > > >
> > > >
> > > > Armin
> > > > ___
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> > > >
> > > > asterisk-users mailing list
> > > > To UNSUBSCRIBE or update options visit:
> > > >http://lists.digium.com/m

Re: [asterisk-users] Asterisk config for Apple IPhone

[Stefan Wintermeyer]

Am 21.04.2007 um 19:49 schrieb Crazy Boy:
I want to buy Apple IPhone mobile. How to configure my "Asterisk"  
server in this mobile? Is this mobile supports VoIP configuration?


hmmm... lets do some searching:
http://www.google.com/search?q=iPhone+SIP
http://www.google.com/search?q=iPhone+SIP+Asterisk
http://www.google.com/search?q=iPhone+Asterisk
http://www.google.com/search?q=iPhone+SIP+client
http://www.google.com/search?q=RTFM

hmmm... lets have a look at Apple's site:
http://www.apple.com/iphone/

Nope! :-(

There is no info about a SIP client on the iPhone. I doubt that Apple  
will ship one. Maybe as a 3rd party product.


  Stefan

--
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Let's use IT to solve problems and not to create new ones.
  Asterisk? -> http://www.das-asterisk-buch.de

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Re: [asterisk-users] Developing Marketing materials ...

[Matt Gibson]

I am also working on this, and have a marketing/communications
background. I may be able to help cheaper than the "big agency" :)

thanks,
matt


On 20/04/07, dave cantera <[EMAIL PROTECTED]> wrote:

robert,
I might be interested depending on cost, message, and quality...
keep me in the loop.
daveC

Robert Augustyn wrote:
> Hi,
> I am working on developing a professional Marketing Materials for my
> systems.
> I plan on using a very good(expensive) company to do that so splitting
> the costs with several people would be nice.
> Let me know if you are interested on taking part in it.
> robert
>
> 
>
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> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
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> 
>
> No virus found in this incoming message.
> Checked by AVG Free Edition.
> Version: 7.5.446 / Virus Database: 269.5.1/765 - Release Date: 04/17/2007 
05:20 PM
>

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Re: [asterisk-users] Asterisk config for Apple IPhone

[Philipp Kempgen]

Stefan Wintermeyer wrote:

> Am 21.04.2007 um 19:49 schrieb Crazy Boy:
>> I want to buy Apple IPhone mobile. How to configure my "Asterisk"  
>> server in this mobile? Is this mobile supports VoIP configuration?
> 
> hmmm... lets do some searching:
> http://www.google.com/search?q=iPhone+SIP
> http://www.google.com/search?q=iPhone+SIP+Asterisk
> http://www.google.com/search?q=iPhone+Asterisk
> http://www.google.com/search?q=iPhone+SIP+client
> http://www.google.com/search?q=RTFM
> 
> hmmm... lets have a look at Apple's site:
> http://www.apple.com/iphone/

For a second I had thought about giving about the same answer. ;)

> There is no info about a SIP client on the iPhone. I doubt that Apple  
> will ship one. Maybe as a 3rd party product.

chan_bluetooth?

Regards,
  Philipp

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
 Let's use IT to solve problems and not to create new ones.
   Asterisk? -> http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998
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RE: [asterisk-users] Developing Marketing materials ...

[Robert Augustyn]

Matt and Dave,
I am open to all suggestions and solutions but if we have few people
involved then cost stops being an issue ( to some extend ).
I want this to be done well as we need an edge.
I will let it run for few days and then contact all who expressed interest
on the board or directly to me.
Thank you.
robert 

> -Original Message-
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> Matt Gibson
> Sent: Saturday, April 21, 2007 2:59 PM
> To: [EMAIL PROTECTED]; Asterisk Users Mailing List 
> - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Developing Marketing materials ...
> 
> I am also working on this, and have a 
> marketing/communications background. I may be able to help 
> cheaper than the "big agency" :)
> 
> thanks,
> matt
> 
> 
> On 20/04/07, dave cantera <[EMAIL PROTECTED]> wrote:
> > robert,
> > I might be interested depending on cost, message, and quality...
> > keep me in the loop.
> > daveC
> >
> > Robert Augustyn wrote:
> > > Hi,
> > > I am working on developing a professional Marketing 
> Materials for my 
> > > systems.
> > > I plan on using a very good(expensive) company to do that so 
> > > splitting the costs with several people would be nice.
> > > Let me know if you are interested on taking part in it.
> > > robert
> > >
> > > 
> 
> > > 
> > >
> > > ___
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> > >
> > > asterisk-users mailing list
> > > To UNSUBSCRIBE or update options visit:
> > >http://lists.digium.com/mailman/listinfo/asterisk-users
> > >
> > > 
> 
> > > 
> > >
> > > No virus found in this incoming message.
> > > Checked by AVG Free Edition.
> > > Version: 7.5.446 / Virus Database: 269.5.1/765 - Release Date: 
> > > 04/17/2007 05:20 PM
> > >
> >
> > --
> > Building Strong Relationships w/ Intelligent Customer Service
> > --
> >
> > Interlocking Business Solutions, LLC
> > 856-380-0894 x5000
> >
> >
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Re: [asterisk-users] Softphone that supports central provisioning?

[Tim Panton]

On 21 Apr 2007, at 18:23, Salvatore Giudice wrote:

Java require 26 – 28 times more processing resources than C/C++.  
Perl is about 1.2 times vs. C/C++.
Imagine that's from a comparison of languages for writing  CGI  
scripts or some other

short run program, where the startup overhead kills Java's stats.

The paper I mentioned is more relevant to long running Voip programs
http://research.sun.com/techrep/2002/smli_tr-2002-114.pdf

Anyhow, lets take this off list if you want to discuss it further.

Tim Panton

www.mexuar.net
www.westhawk.co.uk/



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Re: [asterisk-users] Developing Marketing materials ...

[dave cantera]

robert, matt,
sounds good...  I am looking for a high quality series of pieces that
are both informative and strike a point.  by quality, I am not talking
about paper and layout... it is the message that I am looking for
the paper, pictures, typeface are just vehicles to get the reader
interested to take the next step...
thanks for taking point on this project,
daveC

Robert Augustyn wrote:

  Matt and Dave,
I am open to all suggestions and solutions but if we have few people
involved then cost stops being an issue ( to some extend ).
I want this to be done well as we need an edge.
I will let it run for few days and then contact all who expressed interest
on the board or directly to me.
Thank you.
robert 

  
  
-Original Message-
From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED]] On Behalf Of 
Matt Gibson
Sent: Saturday, April 21, 2007 2:59 PM
To: [EMAIL PROTECTED]; Asterisk Users Mailing List 
- Non-Commercial Discussion
Subject: Re: [asterisk-users] Developing Marketing materials ...

I am also working on this, and have a 
marketing/communications background. I may be able to help 
cheaper than the "big agency" :)

thanks,
matt


On 20/04/07, dave cantera <[EMAIL PROTECTED]> wrote:


  robert,
I might be interested depending on cost, message, and quality...
keep me in the loop.
daveC

Robert Augustyn wrote:
  
  
Hi,
I am working on developing a professional Marketing 

  

Materials for my 


  
systems.
I plan on using a very good(expensive) company to do that so 
splitting the costs with several people would be nice.
Let me know if you are interested on taking part in it.
robert



  




  


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No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.446 / Virus Database: 269.5.1/765 - Release Date: 
04/17/2007 05:20 PM


  
  --
Building Strong Relationships w/ Intelligent Customer Service
--

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856-380-0894 x5000


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RE: [asterisk-users] Developing Marketing materials ...

[Robert Augustyn]

Dave,
Agreed, is there anything you have in mind?
robert


  _  

From: dave cantera [mailto:[EMAIL PROTECTED] 
Sent: Saturday, April 21, 2007 5:39 PM
To: Robert Augustyn
Cc: 'Asterisk Users Mailing List - Non-Commercial Discussion';
[EMAIL PROTECTED]
Subject: Re: [asterisk-users] Developing Marketing materials ...


robert, matt,
sounds good...  I am looking for a high quality series of pieces that are
both informative and strike a point.  by quality, I am not talking about
paper and layout... it is the message that I am looking for the paper,
pictures, typeface are just vehicles to get the reader interested to take
the next step...
thanks for taking point on this project,
daveC

Robert Augustyn wrote: 

Matt and Dave,

I am open to all suggestions and solutions but if we have few people

involved then cost stops being an issue ( to some extend ).

I want this to be done well as we need an edge.

I will let it run for few days and then contact all who expressed interest

on the board or directly to me.

Thank you.

robert 



  

-Original Message-

From: [EMAIL PROTECTED] 

[mailto:[EMAIL PROTECTED] On Behalf Of 

Matt Gibson

Sent: Saturday, April 21, 2007 2:59 PM

To: [EMAIL PROTECTED]; Asterisk Users Mailing List 

- Non-Commercial Discussion

Subject: Re: [asterisk-users] Developing Marketing materials ...



I am also working on this, and have a 

marketing/communications background. I may be able to help 

cheaper than the "big agency" :)



thanks,

matt





On 20/04/07, dave cantera  
<[EMAIL PROTECTED]> wrote:



robert,

I might be interested depending on cost, message, and quality...

keep me in the loop.

daveC



Robert Augustyn wrote:

  

Hi,

I am working on developing a professional Marketing 



Materials for my 



systems.

I plan on using a very good(expensive) company to do that so 

splitting the costs with several people would be nice.

Let me know if you are interested on taking part in it.

robert















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No virus found in this incoming message.

Checked by AVG Free Edition.

Version: 7.5.446 / Virus Database: 269.5.1/765 - Release Date: 

04/17/2007 05:20 PM





--

Building Strong Relationships w/ Intelligent Customer Service

--



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856-380-0894 x5000





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RE: [asterisk-users] Softphone that supports central provisioning?

[Salvatore Giudice]

I don't think that pricing is accurate for Estara. I have seen a deal for a
Boston hotel that was significantly cheaper. 

 

BTW, how many enterprise-class customers have you won Asterisk sales by
using Correlata?

--
Salvatore Giudice
[EMAIL PROTECTED]

VoIP Security Training, LLC
http://VoIPSecurityTraining.com

848 N. Rainbow Blvd. #1676
Las Vegas, NV 89107
Phone: (702) 979-2906
Fax: (212) 279-2906

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dean Collins
Sent: Saturday, April 21, 2007 2:18 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Softphone that supports central provisioning?

 

Yes you can receive calls on it well, please see the Tesco phone example.

Yes it is similar to estara the worlds largest click to call technology who
has customers such as Hilton hotels BUT estara is active-x so restricted on
which OS and estara starts!!! At $US50,000 license fee.

As you can see from here http://www.voip-info.org/wiki/view/Mexuar  the
licensing restrictions are very favorable to Asterisk system integrators.

 

My job for Asterisk integrators in the Americas, Asia and Australia (and
Charles my counterpart in the UK - who looks after Europe, Middle East and
Africa) is to assist you guys in closing Asterisk sales by implementing the
Corraleta technology.

 

There are a number of uses of this technology (eg www.Mexuar.com/Demo/Demo4
) that will help you win Asterisk sales that cant be delivered via
Cisco/Nortel etc and I'm here 24x7 as a resource to make you guys
successful.

 

Anyway getting a little bit commercial this discussion and should probably
be moved to the Biz list, but if anyone has any questions or would like any
more information call me on the numbers below here in New York to help.

 

 

Regards,

Dean Collins
[EMAIL PROTECTED] 
+1-212-203-4357 Ph
+61-2-9016-5642 (Sydney in-dial).

  Call Button

  www.Mexuar.com
Want to voice enable your website?
Use Corraleta to reach your customers in 10 seconds or less.

 

> From: [EMAIL PROTECTED] [mailto:asterisk-users-

> [EMAIL PROTECTED] On Behalf Of Salvatore Giudice

> Sent: Saturday, 21 April 2007 1:46 PM

> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'

> Subject: RE: [asterisk-users] Softphone that supports central
provisioning?

> 

> Can you receive calls on Corraleta or is this just another Click-to-call
web

> applet? One of the hotels I worked with successfully used a similar
product

> from Estara. http://www.estara.com/ If you are just looking for

> click-to-call, then check out Estara as well.

> 

> I thought the original poster was looking for a full provisioned soft
phone

> client not just click to call. I believe he mentioned wanting to manage

> softphones like deskphones, which would imply receiving calls as well.

> Obviously this could be faked with ec500 or similar call forwarding to a

> home device.

> 

> 

> 

> --

> Salvatore Giudice

> [EMAIL PROTECTED]

> 

> VoIP Security Training, LLC

> http://VoIPSecurityTraining.com

> 

> 848 N. Rainbow Blvd. #1676

> Las Vegas, NV 89107

> Phone: (702) 979-2906

> Fax: (212) 279-2906

> 



image001.gif
Description: GIF image
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Re: [asterisk-users] RE: OT (a little): IPV6 Ramifications Article

[Ira]

At 02:31 PM 4/19/2007, you wrote:

Fridge (sending snmp traps if a dork leaves the door open ;)


But will it tell you when the person who put in the box that's 
holding the door open now slammed the door on that box instead of 
putting it in properly?


Ira 


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RE: [asterisk-users] Softphone that supports central provisioning?

[Dean Collins]

Salvatore,

I'm not quite sure what your issue with Mexuar or the Corraleta technology is? 
Possibly you feel that because we charge a license fee for our support and 
technology we don't belong in the Asterisk open source community? Is there 
something wrong with us eating and paying rent? Isn't that why we are all in 
business?

 

If you require references I'm happy to provide them off-list however we can 
provide references in Australia, Japan, USA, UK and a few countries in Europe 
(Charles looks after Europe so I don't get involved in specifics over there).

 

As for the cost of Estara. I've never seen a proposal for less than $50,000 
but either way I think you'll find it a lot more than £1,100 and seeing we are 
Java we can provide wider compliance than Estara with Active-X.

 

 

 

Regards,

Dean Collins
[EMAIL PROTECTED] 
+1-212-203-4357 Ph

    
 

www.Mexuar.com  
Want to voice enable your website?
Use Corraleta to reach your customers in 10 seconds or less.



From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Salvatore Giudice
Sent: Saturday, 21 April 2007 6:44 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [asterisk-users] Softphone that supports central provisioning?

 

I don't think that pricing is accurate for Estara. I have seen a deal for a 
Boston hotel that was significantly cheaper. 

 

BTW, how many enterprise-class customers have you won Asterisk sales by using 
Correlata?

--
Salvatore Giudice
[EMAIL PROTECTED]

VoIP Security Training, LLC
http://VoIPSecurityTraining.com

848 N. Rainbow Blvd. #1676
Las Vegas, NV 89107
Phone: (702) 979-2906
Fax: (212) 279-2906

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dean Collins
Sent: Saturday, April 21, 2007 2:18 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Softphone that supports central provisioning?

 

Yes you can receive calls on it well, please see the Tesco phone example.

Yes it is similar to estara the worlds largest click to call technology who has 
customers such as Hilton hotels BUT estara is active-x so restricted on which 
OS and estara starts!!! At $US50,000 license fee.

As you can see from here http://www.voip-info.org/wiki/view/Mexuar  the 
licensing restrictions are very favorable to Asterisk system integrators.

 

My job for Asterisk integrators in the Americas, Asia and Australia (and 
Charles my counterpart in the UK - who looks after Europe, Middle East and 
Africa) is to assist you guys in closing Asterisk sales by implementing the 
Corraleta technology.

 

There are a number of uses of this technology (eg www.Mexuar.com/Demo/Demo4 ) 
that will help you win Asterisk sales that cant be delivered via Cisco/Nortel 
etc and I'm here 24x7 as a resource to make you guys successful.

 

Anyway getting a little bit commercial this discussion and should probably be 
moved to the Biz list, but if anyone has any questions or would like any more 
information call me on the numbers below here in New York to help.

 

 

Regards,

Dean Collins
[EMAIL PROTECTED] 
+1-212-203-4357 Ph
+61-2-9016-5642 (Sydney in-dial).

  

www.Mexuar.com  
Want to voice enable your website?
Use Corraleta to reach your customers in 10 seconds or less.

 

> From: [EMAIL PROTECTED] [mailto:asterisk-users-

> [EMAIL PROTECTED] On Behalf Of Salvatore Giudice

> Sent: Saturday, 21 April 2007 1:46 PM

> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'

> Subject: RE: [asterisk-users] Softphone that supports central provisioning?

> 

> Can you receive calls on Corraleta or is this just another Click-to-call web

> applet? One of the hotels I worked with successfully used a similar product

> from Estara. http://www.estara.com/ If you are just looking for

> click-to-call, then check out Estara as well.

> 

> I thought the original poster was looking for a full provisioned soft phone

> client not just click to call. I believe he mentioned wanting to manage

> softphones like deskphones, which would imply receiving calls as well.

> Obviously this could be faked with ec500 or similar call forwarding to a

> home device.

> 

> 

> 

> --

> Salvatore Giudice

> [EMAIL PROTECTED]

> 

> VoIP Security Training, LLC

> http://VoIPSecurityTraining.com

> 

> 848 N. Rainbow Blvd. #1676

> Las Vegas, NV 89107

> Phone: (702) 979-2906

> Fax: (212) 279-2906

> 



image001.gif
Description: image001.gif
___
--B

Re: [asterisk-users] Transer calls hitting #

[Leonardo Kamache (Gmail)]

Try to configure your PAP2 DTMF send mode to INFO.




On 4/21/07, Doug Lytle <[EMAIL PROTECTED]> wrote:

Poul Moller wrote:
> Are there any special ATA audio setting I should apply?
>

That I don't know, I've never setup an ATA before.

Doug



--
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary Safety, 
deserve neither Liberty nor Safety."


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Re: [asterisk-users] Softphone that supports central provisioning?

[Tzafrir Cohen]

On Sat, Apr 21, 2007 at 01:37:39PM -0400, Salvatore Giudice wrote:
> Most large enterprises (25k+ employees) would rather have a product backed
> by a real vendor, 

So they can buy support to whatever free software they want from
anybody. Including anyone of the main developers. But also whoever sells
them other systems.

> are not willing to switch office workers to linux, and do
> not see IAX as a viable option. Many customers avoid things like IAX form
> fear of being tied to a single vendor.

But they are willing to use a single vendor for an operating system,
or for a soft phone?

A number of free SIP soft phones availblable for windows:

* Ekiga
* OpenWengo
* YATE
* minisip

OpenWengo and YATE are as much "backed by a single vendor" as Asterisk
is.

-- 
   Tzafrir Cohen   
icq#16849755jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]   
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir
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Re: [asterisk-users] Developing Marketing materials ...

[dave cantera]

robert,
not specifically yet...  the first thing we have to identify is the
competition...  it will be different in each area so we each have some
homework to do first. once we know who they are, then we would have to
identify their strengths and weaknesses and also identify ours...  if
our weaknesses are the same, we have to be better than them in that
area.  if our strength is also their weakness, market the h3#& out
of that strength    there will be more than one area and hopefully more
than one area of strength for us over their weakness...  this is why
you need multiple pieces to keep hitting the prospect with our
strength... the prospect will already know the competition is weak in
that area because they are experiencing it.  we don't even have to
mention so-and-so is weak.. 

strengths/weakness we should identify include h/w, s/w, service,
features, benefits...  
sell the sizzle not the steak/  i.e. sell the benefits..  uptime,
functionality, reduced cost (this is a big one), TCO, ease of use, more
utility/capability (i.e. integration into SMS), web gui (if used), etc..

 the victor is the one who has the superior forces at the point of
contact...  

this would be a good start...
daveC

Robert Augustyn wrote:

  
  
  Dave,
  Agreed, is there anything you
have in mind?
  robert
  
  

 From: dave
cantera [mailto:[EMAIL PROTECTED]] 
Sent: Saturday, April 21, 2007 5:39 PM
To: Robert Augustyn
Cc: 'Asterisk Users Mailing List - Non-Commercial
Discussion'; [EMAIL PROTECTED]
Subject: Re: [asterisk-users] Developing Marketing materials
...


robert, matt,
sounds good...  I am looking for a high quality series of pieces that
are both informative and strike a point.  by quality, I am not talking
about paper and layout... it is the message that I am looking for
the paper, pictures, typeface are just vehicles to get the reader
interested to take the next step...
thanks for taking point on this project,
daveC

Robert Augustyn wrote:

  Matt and Dave,
I am open to all suggestions and solutions but if we have few people
involved then cost stops being an issue ( to some extend ).
I want this to be done well as we need an edge.
I will let it run for few days and then contact all who expressed interest
on the board or directly to me.
Thank you.
robert 

  
  
-Original Message-
From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED]] On Behalf Of 
Matt Gibson
Sent: Saturday, April 21, 2007 2:59 PM
To: [EMAIL PROTECTED]; Asterisk Users Mailing List 
- Non-Commercial Discussion
Subject: Re: [asterisk-users] Developing Marketing materials ...

I am also working on this, and have a 
marketing/communications background. I may be able to help 
cheaper than the "big agency" :)

thanks,
matt


On 20/04/07, dave cantera <[EMAIL PROTECTED]> wrote:


  robert,
I might be interested depending on cost, message, and quality...
keep me in the loop.
daveC

Robert Augustyn wrote:
  
  
Hi,
I am working on developing a professional Marketing 

  

Materials for my 


  
systems.
I plan on using a very good(expensive) company to do that so 
splitting the costs with several people would be nice.
Let me know if you are interested on taking part in it.
robert



  




  


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Re: [asterisk-users] Queue problems

[Brandon Kruse]

Please go to bugs.digium.com and make a bug, but no, it writes the agents to 
users.conf

make sure to "activate changes" also


There is also a current overhauling of the queues/agents in the gui anyways.


-bkruse


- Original Message -
From: "Tim Verscheure" <[EMAIL PROTECTED]>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 

Sent: Friday, April 20, 2007 4:10:31 PM (GMT-0800) America/Tijuana
Subject: Re: [asterisk-users] Queue problems

I'm not familiar with that...

2007/4/20, Darryl Dunkin <[EMAIL PROTECTED]>:
> Not only that, are the phones logged into the agents?
>
> The agents are most likely statically assigned but need to be logged
> into. This can be confusing. I use AddQueueMember/RemoveQueueMember for
> the phones themselves skipping the agents.
>
> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of bkruse
> Sent: Friday, April 20, 2007 15:43
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Queue problems
>
> Are your agents logged into the queue?
>
> -brandon
>
> Tim Verscheure wrote:
> > Hi,
> >
> > I've been configuring AsteriskNOW from the GUI but could it be that
> > the GUI isn't working properly? because when I make a queue and add a
> > few agents, and when I call the queue none of the phones ring. The
> > queue is also configured at "Ringall"
> >
> > I checked the queues.conf file and the settings matched. I also
> > noticed that the agents I made in the GUI, that they were not written
> > away in agents.conf file, so I've added them there but still no
> > results...
> >
> > any suggestions?
> >
> > Tim
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RE: [asterisk-users] How can I improve call quality?

[Alain Degreffe]

Why do you use Ulaw as codec ?

Try another codec ( g729 is by far the best but isn't free ).
The overhead + the 64 kbps in each direction big if you try a conference
call.
With 3 members, the bandwith is near 300 Kpbs / second

The QOS is handled by which kind of router ? Cisco have a netflow feature
that can detect sip traffic and make a priority but don't forget that the
QOS is only tuned for outbound traffic, never inbound

Alain



-Message d'origine-
De : [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] De la part de Adrian Marsh
Envoyé : Saturday, April 21, 2007 7:06 PM
À : Asterisk Users Mailing List - Non-Commercial Discussion
Objet : RE: [asterisk-users] How can I improve call quality?

Thanks Tim,

I'd turned it on when I was at a site that had bad internet access...
I'll try turning it off for a while, but I thought it was supposed to
help..

Thanks,
 
Adrian 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tim Panton
Sent: 20 April 2007 19:33
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] How can I improve call quality?

Try turning the jitterbuffer off, I found that often the endpoints can
do better on their own.


On 20 Apr 2007, at 19:01, Adrian Marsh wrote:

> Hi All,
>
> I've a single 1.2.17 Asterisk system.  Gradwell here in the UK is used
> for PSTN calls via IAX2.
> Our 'net link is a dedicated 2Mb fibre connection (of which we have  
> ever
> used 50% max bandwidth).  We've no E1/T1 links, everything is IP  
> based.
>
> My boss complains that many of the calls he holds with others has a  
> bad
> quality.  He also says that its not just him.
>
> My iax.conf file has:
>
> disallow=all
> allow=ulaw
> allow=alaw
> bandwidth=high
> jitterbuffer=yes
> dropcount=2
> maxjitterbuffer=1000
> maxjitterinterps=10
> resyncthreshold=1000
> maxexcessbuffer=80
> minexcessbuffer=10
> jittershrinkrate=1
> tos=lowdelay
> autokill=yes
>
> He complains of broken audio, muffled audio, and says compared to  
> Skype
> its very poor, particularly during conference calls (zaptel meetme).
> Most of these would be SIP based within our server though, rather than
> IAX/PSTN based (X-lite/SJphone).
>
>
> Obviously I can't do much about the far end IP connections/Mobiles  
> etc,
> but what can I do to tweak/improve the call quality on the A*k box
> itself?
>
> The CPU stays at a constant 10% usage, mainly due to a few other
> monitoring apps on there (with these turned off, its < 2%, but  
> still the
> same issues).
>
>
> Also - are there any useful stats/logs that I can examine to "see" the
> quality of calls?
>
> Thanks,
>
> Adrian
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Tim Panton

www.mexuar.net
www.westhawk.co.uk/



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