[asterisk-users] Asterisk Security: Allow only one phone per sip registration

2011-10-14 Thread Muro, Sam
Hi there

Consider this. You have three SIP extension 200, 201 and 202 and you have
configured your phones, say Polycom 331 to those accounts. 200 being one
very sensitive individual.

Lets say, an insider, get a new phone or perhaps an xlite and configure it
with the same extension, 200. Asterisk will register it as 200 to the new
IP address.  Now extension 202 call 200. The hacker answers it and pretend
is the same person. Do what he want to do and thats it.

Question;
How can i stop this type of threat

Regads
Peter

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Re: [asterisk-users] Asterisk Security: Allow only one phone per sip registration

2011-10-14 Thread Terry Wilson
- Original Message -
 From: Sam Muro resea...@businesstz.com
 To: asterisk-users@lists.digium.com
 Sent: Friday, October 14, 2011 2:02:01 AM
 Subject: [asterisk-users] Asterisk Security: Allow only one phone per sip 
 registration
 Hi there
 
 Consider this. You have three SIP extension 200, 201 and 202 and you
 have
 configured your phones, say Polycom 331 to those accounts. 200 being
 one
 very sensitive individual.
 
 Lets say, an insider, get a new phone or perhaps an xlite and
 configure it
 with the same extension, 200. Asterisk will register it as 200 to the
 new
 IP address. Now extension 202 call 200. The hacker answers it and
 pretend
 is the same person. Do what he want to do and thats it.
 
 Question;
 How can i stop this type of threat

I would recommend actually setting a different secret field in sip.conf for 
each device so that your would-be attacker isn't able to register as someone 
else. Or you could buy a gun. I bet the insider would be very afraid of the gun 
and would therefore avoid any shenanigans while you were around. This would 
especially be true if you randomly shot items like coffee cups and plants 
whenever you thought they were looking at you funny. That'll show 'em.

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Re: [asterisk-users] Asterisk Security: Allow only one phone per sip registration

2011-10-14 Thread Muro, Sam
Terry Wilson wrote:
 - Original Message -
 From: Sam Muro resea...@businesstz.com
 To: asterisk-users@lists.digium.com
 Sent: Friday, October 14, 2011 2:02:01 AM
 Subject: [asterisk-users] Asterisk Security: Allow only one phone per
 sip registration
 Hi there

 Consider this. You have three SIP extension 200, 201 and 202 and you
 have
 configured your phones, say Polycom 331 to those accounts. 200 being
 one
 very sensitive individual.

 Lets say, an insider, get a new phone or perhaps an xlite and
 configure it
 with the same extension, 200. Asterisk will register it as 200 to the
 new
 IP address. Now extension 202 call 200. The hacker answers it and
 pretend
 is the same person. Do what he want to do and thats it.

 Question;
 How can i stop this type of threat

 I would recommend actually setting a different secret field in sip.conf
 for each device so that your would-be attacker isn't able to register as
 someone else.

Is there a way one can bind sip account to specific mac-address (assume on
the same subnet). In this way, even if you know the username/secret, you
will still have to use the same physical phone, unless you play with
mac-address.

 Or you could buy a gun. I bet the insider would be very
 afraid of the gun and would therefore avoid any shenanigans while you were
 around. This would especially be true if you randomly shot items like
 coffee cups and plants whenever you thought they were looking at you
 funny. That'll show 'em.

Lol! Here they will name you a terrorist


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Re: [asterisk-users] Asterisk Security: Allow only one phone per sip registration

2011-10-14 Thread Hans Witvliet
On Fri, 2011-10-14 at 10:02 +0300, Muro, Sam wrote:
 Hi there
 
 Consider this. You have three SIP extension 200, 201 and 202 and you have
 configured your phones, say Polycom 331 to those accounts. 200 being one
 very sensitive individual.
 
 Lets say, an insider, get a new phone or perhaps an xlite and configure it
 with the same extension, 200. Asterisk will register it as 200 to the new
 IP address.  Now extension 202 call 200. The hacker answers it and pretend
 is the same person. Do what he want to do and thats it.
 
 Question;
 How can i stop this type of threat
 
 Regads
 Peter
 
Perhaps use secrets?
afaicr the secrets you have to provide for hardphone and softphone are
readonly.
If you avoid something like secret or welcome or the involved
hostname, but instead use a 15 char long generated pwd, he'll have a
long time trying all the possibilities And different pwds for each
phone.

hw

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Re: [asterisk-users] Asterisk Security: Allow only one phone per sip registration

2011-10-14 Thread Terry Wilson

 Is there a way one can bind sip account to specific mac-address
 (assume on
 the same subnet). In this way, even if you know the username/secret,
 you
 will still have to use the same physical phone, unless you play with
 mac-address.

No. And mac addresses are easily spoofed so it would not help. Use passwords. 
Keep them safe.

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Re: [asterisk-users] Asterisk Security: Allow only one phone per sip registration

2011-10-14 Thread Muro, Sam

Terry Wilson wrote:

 Is there a way one can bind sip account to specific mac-address
 (assume on
 the same subnet). In this way, even if you know the username/secret,
 you
 will still have to use the same physical phone, unless you play with
 mac-address.

 No. And mac addresses are easily spoofed so it would not help. Use
 passwords. Keep them safe.

Thanks. Let me see how best i can complicate them per phone. Ooops, 1000
sip phones


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Re: [asterisk-users] Asterisk Security: Allow only one phone per sip registration

2011-10-14 Thread Terry Wilson
 Thanks. Let me see how best i can complicate them per phone. Ooops,
 1000
 sip phones

If it were me, I would look into Asterisk Realtime for handling the SIP phones. 
I would then write a script to generate the configs for the phones into the SIP 
realtime database with random passwords. Match up the phones with the accounts 
and provision the phones. You would most likely use a provisioning server of 
some kind to generate the actual phone configurations. You can check out the 
res_phoneprov module in Asterisk, find another one somewhere, or write your 
own. Many people tend to write their own for large installations. I did.

If you have a big installation like this and are wondering about things like 
whether mac addresses should be used for security, it might also be a good idea 
to hire a consultant. Check out the asterisk-biz mailing list.

Terry

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[asterisk-users] Get the total amount of lines/channels for a SIP-trunk?

2011-10-14 Thread Tobias Steen
Hello!

 

Is it possible for Asterisk to get the total amount of phone lines/channels
on a SIP-trunk? Is there some kind of SIP-request to the provider or do I
have to call the trunk provider and ask every time?

 

(I want to know the total amount available on the trunk, so sip show
channels won't help me out here)

 

Best regards

Tobias Steen

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Re: [asterisk-users] Asterisk Security: Allow only one phone per sip registration

2011-10-14 Thread Muro, Sam
Thanks Terry!
Let me think of all possibilities and shall holla. Can you be one?


Terry Wilson wrote:
 Thanks. Let me see how best i can complicate them per phone. Ooops,
 1000
 sip phones

 If it were me, I would look into Asterisk Realtime for handling the SIP
 phones. I would then write a script to generate the configs for the phones
 into the SIP realtime database with random passwords. Match up the phones
 with the accounts and provision the phones. You would most likely use a
 provisioning server of some kind to generate the actual phone
 configurations. You can check out the res_phoneprov module in Asterisk,
 find another one somewhere, or write your own. Many people tend to write
 their own for large installations. I did.

 If you have a big installation like this and are wondering about things
 like whether mac addresses should be used for security, it might also be a
 good idea to hire a consultant. Check out the asterisk-biz mailing list.

 Terry

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[asterisk-users] one way voice with IVR

2011-10-14 Thread gincantalupo

Hi all,

I'm stuck on a tricky problem.
I set up an Asterisk 1.4.26.2 on a box with a bunch of Snom Phones. When 
I call an IVR I get the damned one way voice phenomena. It is not 
randomic, it happens all the time.

I tried to upgrade the snom firmware to 7.3.30 but nothing changed.
If I call a phone I get a normal conversation and no problem occurs if I 
(blind) transfer the call.

If I use a IAX phone everything is fine.
I think it is a SIP problem but I checked the sip files and they seem ok.
Tones seems to pass since the caller (me) can make a choice from within 
the IVR menu.


Sincerely, I haven't any idea left to try...

Any hints?

Thanks

Giorgio


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Re: [asterisk-users] Asterisk Security: Allow only one phone per sip registration

2011-10-14 Thread A J Stiles
On Friday 14 October 2011, Muro, Sam wrote:
 Hi there
 
 Consider this. You have three SIP extension 200, 201 and 202 and you have
 configured your phones, say Polycom 331 to those accounts. 200 being one
 very sensitive individual.
 
 Lets say, an insider, get a new phone or perhaps an xlite and configure it
 with the same extension, 200. Asterisk will register it as 200 to the new
 IP address.  Now extension 202 call 200. The hacker answers it and pretend
 is the same person. Do what he want to do and thats it.
 
 Question;
 How can i stop this type of threat

Be careful who you employ and how you treat them  :)

Once someone has physical access to your equipment, all bets are off .

-- 
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Answers come *after* questions.

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Re: [asterisk-users] Asterisk Security: Allow only one phone per sip registration

2011-10-14 Thread Alex Vishnev
the best way to handle large sip client base is using provisioning interface. 
Even though you can create configuration files and server them with 
asterisk+extensions, you need to consider security aspects of this approach as 
well. Using tftp or simple protocols to server config files works on LAN, but 
does not scale for large installs (my opinion). HTTP is a better choice, but 
then all the information is passed in clear. HTTPS is obviously a better choice 
with SSL, but if your devices can't handle SSL it will become a problem. A good 
solution is to provide a mix depending on your SIP client capabilities. In the 
configuration you can supply password/secret as other recommend and any other 
device specific configuration (i.e. preferred codec, DNS, etc). it really 
becomes a powerful tool. You also need to have a management capabilities to 
generate and update your configuration profile either for individual devices 
(i.e. changes users's secret) or in bulk (change DNS servers or proxy on 1000 
SIP clients at once). SIP clients will also need to have capabilities to poll 
for this configuration on reboot or on regular poll intervals. If you are doing 
that on the poll interval, don't make it the interval too short (i.e. minutes). 
I would say 3-4 times a day is a good starting point. If your network is pretty 
static and not much information changes you can even make it 1-2 a day and 
experiment with your network load.

On Oct 14, 2011, at 7:09 AM, A J Stiles wrote:

 On Friday 14 October 2011, Muro, Sam wrote:
 Hi there
 
 Consider this. You have three SIP extension 200, 201 and 202 and you have
 configured your phones, say Polycom 331 to those accounts. 200 being one
 very sensitive individual.
 
 Lets say, an insider, get a new phone or perhaps an xlite and configure it
 with the same extension, 200. Asterisk will register it as 200 to the new
 IP address.  Now extension 202 call 200. The hacker answers it and pretend
 is the same person. Do what he want to do and thats it.
 
 Question;
 How can i stop this type of threat
 
 Be careful who you employ and how you treat them  :)
 
 Once someone has physical access to your equipment, all bets are off .
 
 -- 
 AJS
 
 Answers come *after* questions.
 
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Re: [asterisk-users] Asterisk Security: Allow only one phone per sip registration

2011-10-14 Thread Muro, Sam
Thanks A.J

I know and I can assure you no one will get that physical access to the
system.

A J Stiles wrote:
 On Friday 14 October 2011, Muro, Sam wrote:
 Hi there

 Consider this. You have three SIP extension 200, 201 and 202 and you
 have
 configured your phones, say Polycom 331 to those accounts. 200 being one
 very sensitive individual.

 Lets say, an insider, get a new phone or perhaps an xlite and configure
 it
 with the same extension, 200. Asterisk will register it as 200 to the
 new
 IP address.  Now extension 202 call 200. The hacker answers it and
 pretend
 is the same person. Do what he want to do and thats it.

 Question;
 How can i stop this type of threat

 Be careful who you employ and how you treat them  :)

 Once someone has physical access to your equipment, all bets are off .

 --
 AJS

 Answers come *after* questions.

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Re: [asterisk-users] one way voice with IVR

2011-10-14 Thread John Knight
Hi Giorgio,

This behavior usually indicates some sort of firewall issue where either
inbound or outbound rtp traffic (the voice) is being blocked or not routed
correctly, though the SIP traffic makes it through (as the call is being set
up correctly).  This could also be multiple SIP extensions attempting to
register over the same port from a single location.

What kind of firewall/router is being used at the location where these Snoms
are registering from?  Are all the phones attempting to register over port
5060 or are you setting them up to register over unique ports to Asterisk?
If you are setting them up to register over specific ports, are they
registering over those ports according to 'asterisk show peers'?  Also, is
your asterisk box local or hosted somewhere?

Comparing IAX2 to SIP registrations is somewhat different:  IAX2 tends to
handle cutting through firewalls better though SIP is far better supported
by everyone.




On Fri, Oct 14, 2011 at 6:21 AM, gincantalupo
gincantal...@fgasoftware.comwrote:

 Hi all,

 I'm stuck on a tricky problem.
 I set up an Asterisk 1.4.26.2 on a box with a bunch of Snom Phones. When I
 call an IVR I get the damned one way voice phenomena. It is not randomic, it
 happens all the time.
 I tried to upgrade the snom firmware to 7.3.30 but nothing changed.
 If I call a phone I get a normal conversation and no problem occurs if I
 (blind) transfer the call.
 If I use a IAX phone everything is fine.
 I think it is a SIP problem but I checked the sip files and they seem ok.
 Tones seems to pass since the caller (me) can make a choice from within the
 IVR menu.

 Sincerely, I haven't any idea left to try...

 Any hints?

 Thanks

 Giorgio


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*Email:* j...@classiccitytelco.com | *Main:* (706) 995-0200
*Direct:* (706) 995-0201 | *Mobile:* (706) 255-9203
http://www.classiccitytelco.com
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Re: [asterisk-users] one way voice with IVR

2011-10-14 Thread Danny Nicholas
Netstat -anp has been useful in finding this error for me in the past.   A
normal Asterisk call will have 2 or 4 udp connections to carry traffic
to/from phone to pbx.  On a one-way call, this will be an odd count.  Then
you can check your rtp.conf and firewall and see how the channel got
blocked.

 

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John Knight
Sent: Friday, October 14, 2011 8:49 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] one way voice with IVR

 

Hi Giorgio,

This behavior usually indicates some sort of firewall issue where either
inbound or outbound rtp traffic (the voice) is being blocked or not routed
correctly, though the SIP traffic makes it through (as the call is being set
up correctly).  This could also be multiple SIP extensions attempting to
register over the same port from a single location.

What kind of firewall/router is being used at the location where these Snoms
are registering from?  Are all the phones attempting to register over port
5060 or are you setting them up to register over unique ports to Asterisk?
If you are setting them up to register over specific ports, are they
registering over those ports according to 'asterisk show peers'?  Also, is
your asterisk box local or hosted somewhere?

Comparing IAX2 to SIP registrations is somewhat different:  IAX2 tends to
handle cutting through firewalls better though SIP is far better supported
by everyone.





On Fri, Oct 14, 2011 at 6:21 AM, gincantalupo gincantal...@fgasoftware.com
wrote:

Hi all,

I'm stuck on a tricky problem.
I set up an Asterisk 1.4.26.2 on a box with a bunch of Snom Phones. When I
call an IVR I get the damned one way voice phenomena. It is not randomic, it
happens all the time.
I tried to upgrade the snom firmware to 7.3.30 but nothing changed.
If I call a phone I get a normal conversation and no problem occurs if I
(blind) transfer the call.
If I use a IAX phone everything is fine.
I think it is a SIP problem but I checked the sip files and they seem ok.
Tones seems to pass since the caller (me) can make a choice from within the
IVR menu.

Sincerely, I haven't any idea left to try...

Any hints?

Thanks

Giorgio


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Email: j...@classiccitytelco.com | Main: (706) 995-0200
Direct: (706) 995-0201 | Mobile: (706) 255-9203





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Re: [asterisk-users] Get the total amount of lines/channels for a SIP-trunk?

2011-10-14 Thread Danny Nicholas
Not the answer you are looking for, but some controlling factors are

1.   The available bandwidth.  Since a call takes 30-90K depending on
the codec unless you are using a compression codec that can reduce this to
5K or so, your number of channels available will be limited by this.

2.   Call-limit in sip.conf - if you set this low,  you are limiting the
number of trunks to that (found out hard way)

3.   Your range in rtp.conf - you get one line for every 4 digits of
range, IE 10001-10019 is 5 lines.

 

My best guess is that this isn't controlled by Asterisk per se like
PRI/DAHDI lines, but is determined by the provider and probably not offered
as a query function.

 

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Tobias Steen
Sent: Friday, October 14, 2011 4:17 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Get the total amount of lines/channels for a
SIP-trunk?

 

Hello!

 

Is it possible for Asterisk to get the total amount of phone lines/channels
on a SIP-trunk? Is there some kind of SIP-request to the provider or do I
have to call the trunk provider and ask every time?

 

(I want to know the total amount available on the trunk, so sip show
channels won't help me out here)

 

Best regards

Tobias Steen

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[asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
I have a real head scratcher . . .

We have several employees who work from home.  All have Polycom 501's that 
register to our office Asterisk 1.6.x server and communicate using SIP g729a.  
About two weeks ago, one of these remote users starting experiencing a problem 
with a previously working phone:

a. She could receive inbound calls,
b. She can place outbound calls to internal extensions
c. She cannot place outbound calls to external destinations.

I brought up the Asterisk CLI and had her dial outbound while I watched.  The 
calls to internal extensions are processing as they should.  However, I do not 
see the external dial attempts ever getting to the server.  This is odd because 
there is absolutely nothing in the programming of the phone that distinguishes 
one from the other.  I had her key in several strings on nonsense and I saw 
some, but not all of them.

So, I programmed another phone,  and tested it thoroughly from my own remote 
location.  Phone works fine inbound and outbound.  I then shipped the phone to 
the user.

User received new phone, plugged it in.  It registers to the Asterisk server 
just fine.  It receives inbound calls, however this one cannot dial out at all. 
 I see no dial attempts whatsoever on CLI.  If she plugs the old phone back in, 
she can still dial internal extensions.  I know the problem is not with the 
phone dial pattern, as I've had her key in the number and then press the Dial 
key.  Besides, the phone worked 24 hours earlier from a different location.

The sip.conf configuration has not changed from when the phone worked properly:

[1234]
type=friend
regext=1234
context=longdistance
secret=*
callerid=User Name 1234
host=dynamic
qualify=yes
mailbox=1234
permit=0.0.0.0/0.0.0.0

I've checked all log files, and for the failed attempts I see nothing ever 
getting to the server.  I don't think the problem is with the phone.

Any ideas, suggestions, etc., would be greatly appreciated.  If I need to 
provide additional info please advise.  Thanks.

The information contained in this transmission may contain privileged and 
confidential information. It is intended only for the use of the person(s) 
named above. If you are not the intended recipient, you are hereby notified 
that any review, dissemination, distribution or duplication of this 
communication is strictly prohibited. If you are not the intended recipient, 
please contact the sender by reply email and destroy all copies of the original 
message.

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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Doug Lytle


Adam Robins wrote:

Any ideas, suggestions, etc., would be greatly appreciated


My guess that the Polycom digitmap isn't being loaded (sip.cfg).  I'm 
sure if she were to dial the phone number and then press 'send' soft 
key, it'd probably dial.



Doug


--

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deserve neither Liberty nor Safety.


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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Danny Nicholas
What happens if she keys in the number+# then presses dial?

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Adam Robins
Sent: Friday, October 14, 2011 10:29 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Problem with outbound dialing from remote phone

I have a real head scratcher . . .

We have several employees who work from home.  All have Polycom 501's that
register to our office Asterisk 1.6.x server and communicate using SIP
g729a.  About two weeks ago, one of these remote users starting experiencing
a problem with a previously working phone:

a. She could receive inbound calls,
b. She can place outbound calls to internal extensions c. She cannot place
outbound calls to external destinations.

I brought up the Asterisk CLI and had her dial outbound while I watched.
The calls to internal extensions are processing as they should.  However, I
do not see the external dial attempts ever getting to the server.  This is
odd because there is absolutely nothing in the programming of the phone that
distinguishes one from the other.  I had her key in several strings on
nonsense and I saw some, but not all of them.

So, I programmed another phone,  and tested it thoroughly from my own remote
location.  Phone works fine inbound and outbound.  I then shipped the phone
to the user.

User received new phone, plugged it in.  It registers to the Asterisk server
just fine.  It receives inbound calls, however this one cannot dial out at
all.  I see no dial attempts whatsoever on CLI.  If she plugs the old phone
back in, she can still dial internal extensions.  I know the problem is not
with the phone dial pattern, as I've had her key in the number and then
press the Dial key.  Besides, the phone worked 24 hours earlier from a
different location.

The sip.conf configuration has not changed from when the phone worked
properly:

[1234]
type=friend
regext=1234
context=longdistance
secret=*
callerid=User Name 1234
host=dynamic
qualify=yes
mailbox=1234
permit=0.0.0.0/0.0.0.0

I've checked all log files, and for the failed attempts I see nothing ever
getting to the server.  I don't think the problem is with the phone.

Any ideas, suggestions, etc., would be greatly appreciated.  If I need to
provide additional info please advise.  Thanks.

The information contained in this transmission may contain privileged and
confidential information. It is intended only for the use of the person(s)
named above. If you are not the intended recipient, you are hereby notified
that any review, dissemination, distribution or duplication of this
communication is strictly prohibited. If you are not the intended recipient,
please contact the sender by reply email and destroy all copies of the
original message.

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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
I wish it was that easy.  That is one of the first things we tried.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Doug Lytle
Sent: Friday, October 14, 2011 11:38 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone


Adam Robins wrote:
 Any ideas, suggestions, etc., would be greatly appreciated

My guess that the Polycom digitmap isn't being loaded (sip.cfg).  I'm sure if 
she were to dial the phone number and then press 'send' soft key, it'd probably 
dial.


Doug


--

Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.


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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
No change, thanks

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas
Sent: Friday, October 14, 2011 11:39 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

What happens if she keys in the number+# then presses dial?

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Adam Robins
Sent: Friday, October 14, 2011 10:29 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Problem with outbound dialing from remote phone

I have a real head scratcher . . .

We have several employees who work from home.  All have Polycom 501's that 
register to our office Asterisk 1.6.x server and communicate using SIP g729a.  
About two weeks ago, one of these remote users starting experiencing a problem 
with a previously working phone:

a. She could receive inbound calls,
b. She can place outbound calls to internal extensions c. She cannot place 
outbound calls to external destinations.

I brought up the Asterisk CLI and had her dial outbound while I watched.
The calls to internal extensions are processing as they should.  However, I do 
not see the external dial attempts ever getting to the server.  This is odd 
because there is absolutely nothing in the programming of the phone that 
distinguishes one from the other.  I had her key in several strings on nonsense 
and I saw some, but not all of them.

So, I programmed another phone,  and tested it thoroughly from my own remote 
location.  Phone works fine inbound and outbound.  I then shipped the phone to 
the user.

User received new phone, plugged it in.  It registers to the Asterisk server 
just fine.  It receives inbound calls, however this one cannot dial out at all. 
 I see no dial attempts whatsoever on CLI.  If she plugs the old phone back in, 
she can still dial internal extensions.  I know the problem is not with the 
phone dial pattern, as I've had her key in the number and then press the Dial 
key.  Besides, the phone worked 24 hours earlier from a different location.

The sip.conf configuration has not changed from when the phone worked
properly:

[1234]
type=friend
regext=1234
context=longdistance
secret=*
callerid=User Name 1234
host=dynamic
qualify=yes
mailbox=1234
permit=0.0.0.0/0.0.0.0

I've checked all log files, and for the failed attempts I see nothing ever 
getting to the server.  I don't think the problem is with the phone.

Any ideas, suggestions, etc., would be greatly appreciated.  If I need to 
provide additional info please advise.  Thanks.

The information contained in this transmission may contain privileged and 
confidential information. It is intended only for the use of the person(s) 
named above. If you are not the intended recipient, you are hereby notified 
that any review, dissemination, distribution or duplication of this 
communication is strictly prohibited. If you are not the intended recipient, 
please contact the sender by reply email and destroy all copies of the original 
message.

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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Doug Lytle


Adam Robins wrote:

No change, thanks


Well,

In the long run, it may just be easier to send her out a replacement 
phone and ask for that one back, so you can test in house.


Doug


--

Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary Safety, 
deserve neither Liberty nor Safety.


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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
I've already done that.  Both phones worked fine in a different remote location 
just prior to shipping.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Doug Lytle
Sent: Friday, October 14, 2011 12:48 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone


Adam Robins wrote:
 No change, thanks

Well,

In the long run, it may just be easier to send her out a replacement phone and 
ask for that one back, so you can test in house.

Doug


--

Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.


--
_
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communication is strictly prohibited. If you are not the intended recipient, 
please contact the sender by reply email and destroy all copies of the original 
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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Eric Wieling
I am assuming you are using a provisioning server.

If the phone is running firmware 3.2 or earlier you can access the phone web 
interface and confirm the dialplan active on the phone is the same as what you 
set in the config file on the server.  

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Adam Robins
Sent: Friday, October 14, 2011 12:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

I've already done that.  Both phones worked fine in a different remote location 
just prior to shipping.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Doug Lytle
Sent: Friday, October 14, 2011 12:48 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone


Adam Robins wrote:
 No change, thanks

Well,

In the long run, it may just be easier to send her out a replacement phone and 
ask for that one back, so you can test in house.

Doug


--

Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.


--
_
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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
The phone was originally provisioned from an FTP server when it was inside our 
network.  Once in the field, the phone no longer has access to that server (it 
could if I wanted it to).  It boots using the last known config, which worked 
before shipping.  I've been doing it this way for 5+ years.  This is the first 
problem of its kind.I can get into the phone by RDPing to the users laptop 
over VPN and then accessing the phone web interface.  I will try that.

Please remember, I've already tried two phones, both of which worked fine at 
another remote location prior to shipping, having been programmed from good 
config files.  The first one actually worked fine at this remote location for a 
period of time and then suddenly went bad.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Friday, October 14, 2011 1:16 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

I am assuming you are using a provisioning server.

If the phone is running firmware 3.2 or earlier you can access the phone web 
interface and confirm the dialplan active on the phone is the same as what you 
set in the config file on the server.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Adam Robins
Sent: Friday, October 14, 2011 12:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

I've already done that.  Both phones worked fine in a different remote location 
just prior to shipping.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Doug Lytle
Sent: Friday, October 14, 2011 12:48 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone


Adam Robins wrote:
 No change, thanks

Well,

In the long run, it may just be easier to send her out a replacement phone and 
ask for that one back, so you can test in house.

Doug


--

Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.


--
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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Sammy Govind
Hey,
Can you enable sip trace for that particular sip extension. This sounds
weird that while other INVITES from the phone are reaching but the external
extensions are filtered. If there are no invites for external calls only
then more chances are that the phone is using some dial pattern(phonebook
help) etc like Doug and Eric said.  Sometimes in asterisk console I don't
see anything in logs if the Sip extensions' context don't contain the number
that is being dialled

Do you've access to any phone debugging console?
Sounds like problem is somewhere around She :p j/k .

--
Regards,
Sammy.

On Fri, Oct 14, 2011 at 10:34 PM, Adam Robins arob...@pharmacentra.comwrote:

 The phone was originally provisioned from an FTP server when it was inside
 our network.  Once in the field, the phone no longer has access to that
 server (it could if I wanted it to).  It boots using the last known config,
 which worked before shipping.  I've been doing it this way for 5+ years.
  This is the first problem of its kind.I can get into the phone by
 RDPing to the users laptop over VPN and then accessing the phone web
 interface.  I will try that.

 Please remember, I've already tried two phones, both of which worked fine
 at another remote location prior to shipping, having been programmed from
 good config files.  The first one actually worked fine at this remote
 location for a period of time and then suddenly went bad.

 -Original Message-
 From: asterisk-users-boun...@lists.digium.com [mailto:
 asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
 Sent: Friday, October 14, 2011 1:16 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Problem with outbound dialing from remote
 phone

 I am assuming you are using a provisioning server.

 If the phone is running firmware 3.2 or earlier you can access the phone
 web interface and confirm the dialplan active on the phone is the same as
 what you set in the config file on the server.

 -Original Message-
 From: asterisk-users-boun...@lists.digium.com [mailto:
 asterisk-users-boun...@lists.digium.com] On Behalf Of Adam Robins
 Sent: Friday, October 14, 2011 12:51 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Problem with outbound dialing from remote
 phone

 I've already done that.  Both phones worked fine in a different remote
 location just prior to shipping.

 -Original Message-
 From: asterisk-users-boun...@lists.digium.com [mailto:
 asterisk-users-boun...@lists.digium.com] On Behalf Of Doug Lytle
 Sent: Friday, October 14, 2011 12:48 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Problem with outbound dialing from remote
 phone


 Adam Robins wrote:
  No change, thanks

 Well,

 In the long run, it may just be easier to send her out a replacement phone
 and ask for that one back, so you can test in house.

 Doug


 --

 Ben Franklin quote:

 Those who would give up Essential Liberty to purchase a little Temporary
 Safety, deserve neither Liberty nor Safety.


 --
 _
 -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New
 to Asterisk? Join us for a live introductory webinar every Thurs:
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 asterisk-users mailing list
 To UNSUBSCRIBE or update options visit:
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 The information contained in this transmission may contain privileged and
 confidential information. It is intended only for the use of the person(s)
 named above. If you are not the intended recipient, you are hereby notified
 that any review, dissemination, distribution or duplication of this
 communication is strictly prohibited. If you are not the intended recipient,
 please contact the sender by reply email and destroy all copies of the
 original message.

 --
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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
Turned on sip set debug peer 1234.  I see the qualify messages.  I see when 
she calls me on my internal extension.  I see no SIP messages at all when she 
calls my cell phone.

I understand what Doug and Eric are saying.  I need to get into the phone's web 
interface to see how it is programmed just to validate that the phone is still 
as I programmed it.  What is strange is:


a.   Phone A can dial local extensions but not external, so I send her 
Phone B.

b.  Phone B cant dial outbound at all

c.   Both phones were successfully tested for both call types prior to 
shipping and were not in any way reconfigured subsequent to testing.

d.  I have not modified the digitmap is sip.cfg in years, and even so, 
entering the number and then pressing 'Dial' doesn't work either.




From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Sammy Govind
Sent: Friday, October 14, 2011 2:34 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

Hey,
Can you enable sip trace for that particular sip extension. This sounds weird 
that while other INVITES from the phone are reaching but the external 
extensions are filtered. If there are no invites for external calls only then 
more chances are that the phone is using some dial pattern(phonebook help) etc 
like Doug and Eric said.  Sometimes in asterisk console I don't see anything in 
logs if the Sip extensions' context don't contain the number that is being 
dialled

Do you've access to any phone debugging console?
Sounds like problem is somewhere around She :p j/k .

--
Regards,
Sammy.
On Fri, Oct 14, 2011 at 10:34 PM, Adam Robins 
arob...@pharmacentra.commailto:arob...@pharmacentra.com wrote:
The phone was originally provisioned from an FTP server when it was inside our 
network.  Once in the field, the phone no longer has access to that server (it 
could if I wanted it to).  It boots using the last known config, which worked 
before shipping.  I've been doing it this way for 5+ years.  This is the first 
problem of its kind.I can get into the phone by RDPing to the users laptop 
over VPN and then accessing the phone web interface.  I will try that.

Please remember, I've already tried two phones, both of which worked fine at 
another remote location prior to shipping, having been programmed from good 
config files.  The first one actually worked fine at this remote location for a 
period of time and then suddenly went bad.

-Original Message-
From: 
asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com
 
[mailto:asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com]
 On Behalf Of Eric Wieling
Sent: Friday, October 14, 2011 1:16 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

I am assuming you are using a provisioning server.

If the phone is running firmware 3.2 or earlier you can access the phone web 
interface and confirm the dialplan active on the phone is the same as what you 
set in the config file on the server.

-Original Message-
From: 
asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com
 
[mailto:asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com]
 On Behalf Of Adam Robins
Sent: Friday, October 14, 2011 12:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

I've already done that.  Both phones worked fine in a different remote location 
just prior to shipping.

-Original Message-
From: 
asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com
 
[mailto:asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com]
 On Behalf Of Doug Lytle
Sent: Friday, October 14, 2011 12:48 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone


Adam Robins wrote:
 No change, thanks

Well,

In the long run, it may just be easier to send her out a replacement phone and 
ask for that one back, so you can test in house.

Doug


--

Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.


--
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to 
Asterisk? Join us for a live introductory webinar every Thurs:
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The information contained in this transmission may contain privileged and 
confidential 

Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Danny Nicholas
I use 501's here and I can pull up the settings by typing
http://1.2.3.4/index.htm - where 1.2.3.4
http://1.2.3.4/index.htm%20-%20where%201.2.3.4  is the IP address of the
phone.  If you can do that, perhaps something there will be of use to you.

 

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Adam Robins
Sent: Friday, October 14, 2011 2:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote
phone

 

Turned on sip set debug peer 1234.  I see the qualify messages.  I see
when she calls me on my internal extension.  I see no SIP messages at all
when she calls my cell phone.

 

I understand what Doug and Eric are saying.  I need to get into the phone's
web interface to see how it is programmed just to validate that the phone is
still as I programmed it.  What is strange is:

 

a.   Phone A can dial local extensions but not external, so I send her
Phone B.

b.  Phone B cant dial outbound at all

c.   Both phones were successfully tested for both call types prior to
shipping and were not in any way reconfigured subsequent to testing.

d.  I have not modified the digitmap is sip.cfg in years, and even so,
entering the number and then pressing 'Dial' doesn't work either.

 

 

 

 

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Sammy Govind
Sent: Friday, October 14, 2011 2:34 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote
phone

 

Hey,

Can you enable sip trace for that particular sip extension. This sounds
weird that while other INVITES from the phone are reaching but the external
extensions are filtered. If there are no invites for external calls only
then more chances are that the phone is using some dial pattern(phonebook
help) etc like Doug and Eric said.  Sometimes in asterisk console I don't
see anything in logs if the Sip extensions' context don't contain the number
that is being dialled

 

Do you've access to any phone debugging console?

Sounds like problem is somewhere around She :p j/k . 

 

--

Regards,

Sammy.

On Fri, Oct 14, 2011 at 10:34 PM, Adam Robins arob...@pharmacentra.com
wrote:

The phone was originally provisioned from an FTP server when it was inside
our network.  Once in the field, the phone no longer has access to that
server (it could if I wanted it to).  It boots using the last known config,
which worked before shipping.  I've been doing it this way for 5+ years.
This is the first problem of its kind.I can get into the phone by RDPing
to the users laptop over VPN and then accessing the phone web interface.  I
will try that.

Please remember, I've already tried two phones, both of which worked fine at
another remote location prior to shipping, having been programmed from good
config files.  The first one actually worked fine at this remote location
for a period of time and then suddenly went bad.


-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Friday, October 14, 2011 1:16 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote
phone

I am assuming you are using a provisioning server.

If the phone is running firmware 3.2 or earlier you can access the phone web
interface and confirm the dialplan active on the phone is the same as what
you set in the config file on the server.

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Adam Robins
Sent: Friday, October 14, 2011 12:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote
phone

I've already done that.  Both phones worked fine in a different remote
location just prior to shipping.

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Doug Lytle
Sent: Friday, October 14, 2011 12:48 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote
phone


Adam Robins wrote:
 No change, thanks

Well,

In the long run, it may just be easier to send her out a replacement phone
and ask for that one back, so you can test in house.

Doug


--

Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary
Safety, deserve neither Liberty nor Safety.


--
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to
Asterisk? Join us for a live introductory webinar every Thurs:
  

[asterisk-users] Scheduled Maintenance for Asterisk Project community services

2011-10-14 Thread Asterisk Development Team

On Thursday, October 15th, 2011,the Asterisk community services listed
below will be undergoing maintenance (software upgrades and updates).
The services will be shut down at approximately 9:00 PM CDT (2:00 AM
October 15 UTC), and will return no later than 10:00 PM CDT. We
apologize in advance for any inconvenience this may cause.

The affected services are:

issues.asterisk.org/jira

--
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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
Thanks I will do that.  The user is remote, so I must first RDP into her home 
network and do it from her PC.

From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas
Sent: Friday, October 14, 2011 3:35 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

I use 501's here and I can pull up the settings by typing 
http://1.2.3.4/index.htm - where 
1.2.3.4http://1.2.3.4/index.htm%20-%20where%201.2.3.4 is the IP address of 
the phone.  If you can do that, perhaps something there will be of use to you.

From: 
asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com
 
[mailto:asterisk-users-boun...@lists.digium.com]mailto:[mailto:asterisk-users-boun...@lists.digium.com]
 On Behalf Of Adam Robins
Sent: Friday, October 14, 2011 2:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

Turned on sip set debug peer 1234.  I see the qualify messages.  I see when 
she calls me on my internal extension.  I see no SIP messages at all when she 
calls my cell phone.

I understand what Doug and Eric are saying.  I need to get into the phone's web 
interface to see how it is programmed just to validate that the phone is still 
as I programmed it.  What is strange is:


a.   Phone A can dial local extensions but not external, so I send her 
Phone B.

b.  Phone B cant dial outbound at all

c.   Both phones were successfully tested for both call types prior to 
shipping and were not in any way reconfigured subsequent to testing.

d.  I have not modified the digitmap is sip.cfg in years, and even so, 
entering the number and then pressing 'Dial' doesn't work either.




From: 
asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com
 
[mailto:asterisk-users-boun...@lists.digium.com]mailto:[mailto:asterisk-users-boun...@lists.digium.com]
 On Behalf Of Sammy Govind
Sent: Friday, October 14, 2011 2:34 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

Hey,
Can you enable sip trace for that particular sip extension. This sounds weird 
that while other INVITES from the phone are reaching but the external 
extensions are filtered. If there are no invites for external calls only then 
more chances are that the phone is using some dial pattern(phonebook help) etc 
like Doug and Eric said.  Sometimes in asterisk console I don't see anything in 
logs if the Sip extensions' context don't contain the number that is being 
dialled

Do you've access to any phone debugging console?
Sounds like problem is somewhere around She :p j/k .

--
Regards,
Sammy.
On Fri, Oct 14, 2011 at 10:34 PM, Adam Robins 
arob...@pharmacentra.commailto:arob...@pharmacentra.com wrote:
The phone was originally provisioned from an FTP server when it was inside our 
network.  Once in the field, the phone no longer has access to that server (it 
could if I wanted it to).  It boots using the last known config, which worked 
before shipping.  I've been doing it this way for 5+ years.  This is the first 
problem of its kind.I can get into the phone by RDPing to the users laptop 
over VPN and then accessing the phone web interface.  I will try that.

Please remember, I've already tried two phones, both of which worked fine at 
another remote location prior to shipping, having been programmed from good 
config files.  The first one actually worked fine at this remote location for a 
period of time and then suddenly went bad.

-Original Message-
From: 
asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com
 
[mailto:asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com]
 On Behalf Of Eric Wieling
Sent: Friday, October 14, 2011 1:16 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

I am assuming you are using a provisioning server.

If the phone is running firmware 3.2 or earlier you can access the phone web 
interface and confirm the dialplan active on the phone is the same as what you 
set in the config file on the server.

-Original Message-
From: 
asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com
 
[mailto:asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com]
 On Behalf Of Adam Robins
Sent: Friday, October 14, 2011 12:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

I've already done that.  Both phones worked fine in a different remote location 
just prior to shipping.

-Original Message-
From: 

[asterisk-users] Correction: Scheduled Maintenance for Asterisk Project community services

2011-10-14 Thread Asterisk Development Team

This is a correction to the recent scheduled maintenance notice.

The maintenance will take place at 9 PM CDT Saturday, October 15th, 2011 
(2:00 AM October 16 UTC).


--
_
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  http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Warren Selby
Check for any kind of SIP interference from the end user's router. 

Thanks,
--Warren Selby, dCAP

On Oct 14, 2011, at 2:38 PM, Adam Robins arob...@pharmacentra.com wrote:

 Thanks I will do that.  The user is remote, so I must first RDP into her home 
 network and do it from her PC.
  
 From: asterisk-users-boun...@lists.digium.com 
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas
 Sent: Friday, October 14, 2011 3:35 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone
  
 I use 501’s here and I can pull up the settings by typing 
 http://1.2.3.4/index.htm - where 1.2.3.4 is the IP address of the phone.  If 
 you can do that, perhaps something there will be of use to you.
  
 From: asterisk-users-boun...@lists.digium.com 
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Adam Robins
 Sent: Friday, October 14, 2011 2:26 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone
  
 Turned on “sip set debug peer 1234”.  I see the qualify messages.  I see when 
 she calls me on my internal extension.  I see no SIP messages at all when she 
 calls my cell phone.
  
 I understand what Doug and Eric are saying.  I need to get into the phone’s 
 web interface to see how it is programmed just to validate that the phone is 
 still as I programmed it.  What is strange is:
  
 a.   Phone “A” can dial local extensions but not external, so I send her 
 Phone “B”.
 b.  Phone “B” cant dial outbound at all
 c.   Both phones were successfully tested for both call types prior to 
 shipping and were not in any way reconfigured subsequent to testing.
 d.  I have not modified the digitmap is sip.cfg in years, and even so, 
 entering the number and then pressing ‘Dial’ doesn’t work either.
  
  
  
  
 From: asterisk-users-boun...@lists.digium.com 
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Sammy Govind
 Sent: Friday, October 14, 2011 2:34 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone
  
 Hey,
 Can you enable sip trace for that particular sip extension. This sounds weird 
 that while other INVITES from the phone are reaching but the external 
 extensions are filtered. If there are no invites for external calls only then 
 more chances are that the phone is using some dial pattern(phonebook help) 
 etc like Doug and Eric said.  Sometimes in asterisk console I don't see 
 anything in logs if the Sip extensions' context don't contain the number that 
 is being dialled
  
 Do you've access to any phone debugging console?
 Sounds like problem is somewhere around She :p j/k . 
  
 --
 Regards,
 Sammy.
 
 On Fri, Oct 14, 2011 at 10:34 PM, Adam Robins arob...@pharmacentra.com 
 wrote:
 The phone was originally provisioned from an FTP server when it was inside 
 our network.  Once in the field, the phone no longer has access to that 
 server (it could if I wanted it to).  It boots using the last known config, 
 which worked before shipping.  I've been doing it this way for 5+ years.  
 This is the first problem of its kind.I can get into the phone by RDPing 
 to the users laptop over VPN and then accessing the phone web interface.  I 
 will try that.
 
 Please remember, I've already tried two phones, both of which worked fine at 
 another remote location prior to shipping, having been programmed from good 
 config files.  The first one actually worked fine at this remote location for 
 a period of time and then suddenly went bad.
 
 -Original Message-
 From: asterisk-users-boun...@lists.digium.com 
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
 Sent: Friday, October 14, 2011 1:16 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone
 
 I am assuming you are using a provisioning server.
 
 If the phone is running firmware 3.2 or earlier you can access the phone web 
 interface and confirm the dialplan active on the phone is the same as what 
 you set in the config file on the server.
 
 -Original Message-
 From: asterisk-users-boun...@lists.digium.com 
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Adam Robins
 Sent: Friday, October 14, 2011 12:51 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone
 
 I've already done that.  Both phones worked fine in a different remote 
 location just prior to shipping.
 
 -Original Message-
 From: asterisk-users-boun...@lists.digium.com 
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Doug Lytle
 Sent: Friday, October 14, 2011 12:48 PM
 To: Asterisk Users Mailing List - Non-Commercial 

Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Steve Edwards

Un-top-posting and trimming cruft...

On Fri, 14 Oct 2011, Adam Robins wrote:

Thanks I will do that.  The user is remote, so I must first RDP into her 
home network and do it from her PC.


Since you have access to the Asterisk server's command line, you could use 
wget to retrieve the index page from the phone outputting to a file and 
scp the file back to you for your local viewing pleasure.


--
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000--
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
   http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

Re: [asterisk-users] Free ticket for Astricon

2011-10-14 Thread Sylvain Boily
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Le 2011-10-13 17:04, Sylvain Boily a écrit :
 Hello everybody,
 
 I've got a ticket for Astricon but i can't go ... So i don't want to
 lost it for nothing and i want to give it for free to the asterisk
 community.
 Just send me a tweet to @avencall with astricon in the tweet. I will
 choose at random the tweet for the winner . The end is friday afternoon
 at 4am.
 
 Have fun.
 Sylvain
 


Hello, game is finish, Charles is the winner.
Have fun at Astricon :)
Hope to coming next year :(

- -- 
Sylvain BOILY
Proformatique Inc - 2590, boul. Laurier, local 770, Québec, G1V 4M6
Tel. : +1 418 476 5458 - Fax. : +33 1 41 38 99 70
Email : sbo...@proformatique.com - http://proformatique.com/
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Version: GnuPG v1.4.11 (GNU/Linux)

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IJqoOGXe3mg6umj+IbgfuiC0vw34UKPNV0kNQXvjWW8fGpuh5RZuGc7471CJkFhY
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=hHw8
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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Danny Nicholas
- wget won't work because the phone requires a user ID and password for
access, but lynx or curl might do the trick.   I was able to use lynx -
couldn't figure out the voodoo for curl.

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steve Edwards
Sent: Friday, October 14, 2011 3:34 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote
phone

Un-top-posting and trimming cruft...

On Fri, 14 Oct 2011, Adam Robins wrote:

 Thanks I will do that.  The user is remote, so I must first RDP into 
 her home network and do it from her PC.

Since you have access to the Asterisk server's command line, you could use
wget to retrieve the index page from the phone outputting to a file and scp
the file back to you for your local viewing pleasure.

--
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000


--
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
I appreciate this real out-of-the-box thinking!  I can just wait for her to go 
to dinner and get into her PC.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steve Edwards
Sent: Friday, October 14, 2011 4:34 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

Un-top-posting and trimming cruft...

On Fri, 14 Oct 2011, Adam Robins wrote:

 Thanks I will do that.  The user is remote, so I must first RDP into
 her home network and do it from her PC.

Since you have access to the Asterisk server's command line, you could use wget 
to retrieve the index page from the phone outputting to a file and scp the file 
back to you for your local viewing pleasure.

--
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000

The information contained in this transmission may contain privileged and 
confidential information. It is intended only for the use of the person(s) 
named above. If you are not the intended recipient, you are hereby notified 
that any review, dissemination, distribution or duplication of this 
communication is strictly prohibited. If you are not the intended recipient, 
please contact the sender by reply email and destroy all copies of the original 
message.

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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Steve Edwards

Un-top-posting...

On Fri, 14 Oct 2011, Steve Edwards  wrote:


Since you have access to the Asterisk server's command line, you could use
wget to retrieve the index page from the phone outputting to a file and scp
the file back to you for your local viewing pleasure.


On Fri, 14 Oct 2011, Danny Nicholas wrote:


- wget won't work because the phone requires a user ID and password for
access, but lynx or curl might do the trick.   I was able to use lynx -
couldn't figure out the voodoo for curl.


wget\
--output-document=index.html\
--password=pass\
--user=user\
http://a.b.c.d

or

wget http://user:pass@a.b.c.d

--
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000

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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Steve Edwards

On Fri, 14 Oct 2011, Danny Nicholas wrote:


I was able to use lynx - couldn't figure out the voodoo for curl.


curl\
--output index.html\
--user user:pass\
http://a.b.c.d

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Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000

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Re: [asterisk-users] CallerID inconsistently presented through ISDN/cellular networks

2011-10-14 Thread Daniel Tryba
On Thu, Oct 13, 2011 at 12:37:28AM +0200, Andreas Sikkema wrote:
 So normally calls to these destinations have nice caller id as if A was
 calling C (at least that's what C sees in their display) but every now
 and then I flow over to the alternative route and the information is
 lost, C doesn't see A, but B.
 
 Nothing I can do about it, been fighting over it for ages but I just
 doesn't seem to be able to make it work.

Suddenly I feel very lucky. It only took me a couple of weeks of sending
10 test calls per day of resulting callerids mishaps with Verizon to get
them to finaly trace the problem and correct a misconfigured switch. It
also helps to be able to route all mobile traffic through an other
provider, if they start to lose lots of minutes providers will act.

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   Daniel Tryba

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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Bob Bosiljevac
Did anything else change on her home network that could correlate to the time 
this started flaking on you? (eg: a new router/gateway)

BB


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Re: [asterisk-users] Problem with outbound dialing from remote phone

2011-10-14 Thread Adam Robins
I'm working that angle.  I tried to use Dameware to get into her router via her 
home PC, but the screens weren't drawing correctly.  I'll need to try LogmeIn.  
Also the IP address she read me directly off the phone is dubious.  I cant ping 
it nor can I bring up the web interface.

To be continued . . .

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bob Bosiljevac
Sent: Friday, October 14, 2011 5:41 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Problem with outbound dialing from remote phone

Did anything else change on her home network that could correlate to the time 
this started flaking on you? (eg: a new router/gateway)

BB


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Re: [asterisk-users] Binding asterisk to two static IPs

2011-10-14 Thread Edwin Lam

On 10/12/11 2:27 PM, ge...@riseup.net wrote:


If you put 0.0.0.0, it will bind to all addresses. In a HA Cluster, on
the active node, if you have a box address of 192.168.1.101 and a floating
address of 192.168.1.102, then if you use

bindaddr=0.0.0.0

you will find that phones on the 192.168.1.x subnet will not register on
the floating address, which of course defeats the point of HA clustering.
What happens is that the registration packets go to the floating address
192.168.1.102 but the response packets appear to come from 192.168.1.101
[same NIC but the packet contains the base address attached to the NIC],
so the registration fails.

Any idea how to solve this?


try use 2 different subnet addresses instead of both addresses
on the same subnet. e.g. 192.168.1.101/24  192.168.2.101/24
and also use ip command to add the address to the interface
instead of ifconfig and eth0:x notation. that way the OS will
pick the correct address when responding to in coming packets.
the problem is when you assign 2 addresses to the same interface
on the same subnet, one of them will be primary and the other
will becomes secondary on that subnet. the OS will always pick
the primary address when sending out packets on that subnet.


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Edwin Lam edwin@officegeneral.com
Systems Engineer, OfficeWyze, Inc.
Ph: +1 415 439 4988 Fax: +1 415 283 3370
http://pgpkeys.mit.edu:11371/pks/lookup?op=getsearch=0xD6506D20


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