[asterisk-users] Connection dropped after 15 minutes with Deutsche Telekom

2016-12-14 Thread Luca Bertoncello
Hi list!

I already had the problem last year, then it would be solved (surely from
some technician by Deutsche Telekom on their servers), and now I have the
problem again (but I didn't changed my Asterisk configuration).

The problem: after 15 minutes will the call dropped, but only if the call is
to another nation! If I just call another phone in Germany, I can speak
longer than 15 minutes...

Someone here is customer by Deutsche Telekom, too and solved this problem?
Unfortunately, calling the customer support of Telekom does not help, then
they just don't know about what they speak...
As soon as I say, that I don't have a Router managing the phones, they don't
know what they can do (but they say, that they have problem connecting to my
Router and I have to check the DSL connection... :( ).

Thanks a lot!
Luca Bertoncello
(lucab...@lucabert.de)

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Re: [asterisk-users] no rtp after dns query (SOLVED)

2016-12-14 Thread marek cervenka

thanks for confirmation

dns name in /etc/hosts & dnsmgr enabled solved my problem



Dne 14/12/2016 v 13:50 Joshua Colp napsal(a):

On Wed, Dec 14, 2016, at 08:47 AM, marek cervenka wrote:

i found this issue https://issues.asterisk.org/jira/browse/ASTERISK-26280

but its not clear if this problem can be in chan_sip/udp created
channels & pjsip module is active only for wss transport

This was in RTP, so it was applicable to every channel driver that uses
RTP including chan_sip.




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[asterisk-users] app_queue missed calls per agent - caller hangup before timeout

2016-12-14 Thread marek cervenka

hi,

i'm trying get report about missed calls per agent. i'm using queue_log 
and RINGNOANSWER event

but i found problem described here

---
https://www.thirdlane.com/forum/queue-log-problem

RINGNOANSWER only happens if the call TIMES OUT ringing the agent and it 
returns to the queue. If your agent has a 30 second timeout and the 
caller ABANDONS the call in 5 seconds it will log an ABANDON not a 
RINGNOANSWER.


This is the only time ast_queue_log is executed with RINGNOANSWER. The 
subsequent code of this function goes on to autopause the agent/member 
if autopause is enabled. Not something that happens when callers hang up 
when ringing the agents.


/*! \brief RNA == Ring No Answer. Common code that is executed when we 
try a queue member and they don't answer. */
static void rna(int rnatime, struct queue_ent *qe, char *interface, char 
*membername)

{
if (option_verbose > 2)
ast_verbose( VERBOSE_PREFIX_3 "Nobody picked up in %d ms\n", rnatime);
ast_queue_log(qe->parent->name, qe->chan->uniqueid, membername, 
"RINGNOANSWER", "%d", rnatime);

---


any tips howto detect missed calls where caller hangup before timeout?
tnx
Marek

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[asterisk-users] Asterisk versions supporting Path header?

2016-12-14 Thread Daniel Pocock

The bug tracker includes several issues relating to Path (RFC 3327)
support.  It is not clear which version actually included the patch and
which versions are working.

Could anybody update these issues in Jira with a brief comment about the
supported versions?


https://issues.asterisk.org/jira/browse/ASTERISK-16884
   original patch against chan_sip / Asterisk 1.8
   Status is "Fixed", but not version is recorded,
   which version was this merged in?

https://issues.asterisk.org/jira/browse/ASTERISK-21084
   chan_pjsip Path support
   Satus is Fixed for v12.1.0
   - is that only for chan_pjsip, or is Path also
 supported in chan_sip in any versions up to 12.1.0?

https://issues.asterisk.org/jira/browse/ASTERISK-25666
   Path header ignored (looks like a regression?)
   reported for 13.6.0 - which is the last version where it did work?


https://jira.digium.com/browse/SWP-2484
   "add Path header support to chan_sip"
   Internal Jira link - does this issue contain any further
   details about the versions supported?

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Re: [asterisk-users] no rtp after dns query

2016-12-14 Thread Joshua Colp
On Wed, Dec 14, 2016, at 08:47 AM, marek cervenka wrote:
> i found this issue https://issues.asterisk.org/jira/browse/ASTERISK-26280
> 
> but its not clear if this problem can be in chan_sip/udp created 
> channels & pjsip module is active only for wss transport

This was in RTP, so it was applicable to every channel driver that uses
RTP including chan_sip.

-- 
Joshua Colp
Digium, Inc. | Senior Software Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - US
Check us out at: www.digium.com & www.asterisk.org

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Re: [asterisk-users] no rtp after dns query

2016-12-14 Thread marek cervenka

i found this issue https://issues.asterisk.org/jira/browse/ASTERISK-26280

but its not clear if this problem can be in chan_sip/udp created 
channels & pjsip module is active only for wss transport



Dne 14/12/2016 v 12:14 marek cervenka napsal(a):

hi,

i have strange problem with no rtp packets from asterisk after dns 
query. see pcap below


centos6/asterisk 13.9 + chan_sip

172.23.0.3 - asterisk

172.23.5.1/2 - voip phones


any ideas/hints?


1170 25.028206000   172.23.0.3 -> 172.23.5.1   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x334508F6, Seq=49318, Time=1442112256
1171 25.045556000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4468, Time=716240
1172 25.045629000   172.23.0.3 -> 172.23.5.2   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x3566361, Seq=60990, Time=716240
1173 25.048134000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=274, Time=1442112421
1174 25.048207000   172.23.0.3 -> 172.23.5.1   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x334508F6, Seq=49319, Time=1442112416
1175 25.065362000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4469, Time=716400
1176 25.065441000   172.23.0.3 -> 172.23.5.2   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x3566361, Seq=60991, Time=716400
1177 25.068138000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=275, Time=1442112581
1178 25.068214000   172.23.0.3 -> 172.23.5.1   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x334508F6, Seq=49320, Time=1442112576
1179 25.085427000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4470, Time=716560
1180 25.08550   172.23.0.3 -> 172.23.5.2   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x3566361, Seq=60992, Time=716560
1181 25.088133000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=276, Time=1442112741
1182 25.088207000   172.23.0.3 -> 172.23.5.1   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x334508F6, Seq=49321, Time=1442112736

1183 25.099395000   172.23.5.2 -> 172.23.0.3   RTCP 94 Sender Report
1184 25.099569000   172.23.0.3 -> 172.16.1.20  DNS 78 Standard query 
0xd853  A pbx.somewhere.com
1185 25.099591000   172.23.0.3 -> 172.16.1.20  DNS 78 Standard query 
0xeb9f   pbx.somewhere.com
1186 25.100211000  172.16.1.20 -> 172.23.0.3   DNS 94 Standard query 
response 0xd853  A 172.23.0.3
1187 25.105456000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4471, Time=716720
1188 25.108153000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=277, Time=1442112901
1189 25.125115000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4472, Time=716880
1190 25.128169000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=278, Time=1442113061
1191 25.145232000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4473, Time=717040
1192 25.148169000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=279, Time=1442113221
1193 25.165214000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4474, Time=717200
1194 25.168169000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=280, Time=1442113381
1195 25.185212000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4475, Time=717360
1196 25.188194000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=281, Time=1442113541
1197 25.205216000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4476, Time=717520
1198 25.208164000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=282, Time=1442113701
1199 25.225149000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4477, Time=717680
1200 25.228177000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=283, Time=1442113861





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[asterisk-users] no rtp after dns query

2016-12-14 Thread marek cervenka

hi,

i have strange problem with no rtp packets from asterisk after dns 
query. see pcap below


centos6/asterisk 13.9 + chan_sip

172.23.0.3 - asterisk

172.23.5.1/2 - voip phones


any ideas/hints?


1170 25.028206000   172.23.0.3 -> 172.23.5.1   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x334508F6, Seq=49318, Time=1442112256
1171 25.045556000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4468, Time=716240
1172 25.045629000   172.23.0.3 -> 172.23.5.2   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x3566361, Seq=60990, Time=716240
1173 25.048134000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=274, Time=1442112421
1174 25.048207000   172.23.0.3 -> 172.23.5.1   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x334508F6, Seq=49319, Time=1442112416
1175 25.065362000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4469, Time=716400
1176 25.065441000   172.23.0.3 -> 172.23.5.2   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x3566361, Seq=60991, Time=716400
1177 25.068138000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=275, Time=1442112581
1178 25.068214000   172.23.0.3 -> 172.23.5.1   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x334508F6, Seq=49320, Time=1442112576
1179 25.085427000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4470, Time=716560
1180 25.08550   172.23.0.3 -> 172.23.5.2   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x3566361, Seq=60992, Time=716560
1181 25.088133000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=276, Time=1442112741
1182 25.088207000   172.23.0.3 -> 172.23.5.1   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x334508F6, Seq=49321, Time=1442112736

1183 25.099395000   172.23.5.2 -> 172.23.0.3   RTCP 94 Sender Report
1184 25.099569000   172.23.0.3 -> 172.16.1.20  DNS 78 Standard query 
0xd853  A pbx.somewhere.com
1185 25.099591000   172.23.0.3 -> 172.16.1.20  DNS 78 Standard query 
0xeb9f   pbx.somewhere.com
1186 25.100211000  172.16.1.20 -> 172.23.0.3   DNS 94 Standard query 
response 0xd853  A 172.23.0.3
1187 25.105456000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4471, Time=716720
1188 25.108153000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=277, Time=1442112901
1189 25.125115000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4472, Time=716880
1190 25.128169000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=278, Time=1442113061
1191 25.145232000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4473, Time=717040
1192 25.148169000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=279, Time=1442113221
1193 25.165214000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4474, Time=717200
1194 25.168169000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=280, Time=1442113381
1195 25.185212000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4475, Time=717360
1196 25.188194000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=281, Time=1442113541
1197 25.205216000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4476, Time=717520
1198 25.208164000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=282, Time=1442113701
1199 25.225149000   172.23.5.1 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x643C9869, Seq=4477, Time=717680
1200 25.228177000   172.23.5.2 -> 172.23.0.3   RTP 214 PT=ITU-T G.711 
PCMA, SSRC=0x8B41FC0A, Seq=283, Time=1442113861



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